Job Description

• Performing analyses on hardware, software, and network capabilities.

• Consulting with management and other departments as required.

• Analyzing and improving the performance of on-premise application, and on-cloud application (Azure Cloud).

• Knowledge about CI/CD pipeline flow/process (Github Enterprise Preferred).

• Resolving logged errors, as well as ensuring system security and encryption.

• Ensuring that computer hardware remains compatible with software updates.

• Implementing the latest technological advancements and solutions.

• Documenting processes and monitoring system performance metrics.

• Performing diagnostic tests and troubleshooting.

• Training end-users on hardware functionality and software programs.

Requirements:

• A bachelor's degree in science , computer science, information technology, information systems, computer engineering, or similar.

• Extensive experience as a technical consultant in a related industry.

• Advanced knowledge of hardware and software solutions and network maintenance.

• Ability to develop and maintain internal error logs and provide support.

• Proficiency in providing efficient web-portal and cloud support.

• Ability to ensure optimal system functionality by monitoring performance metrics.

• Advanced knowledge of data protection and software encryption.

• Ability to keep up with IT trends and innovation.

• Exceptional interpersonal and communication skills.