Renewal Solution Consultant (Presales / Solution Consultant)
Role and Responsibility

• Collaborate on sales strategies and coordinate quotes and sales opportunities with Sales teams in effort to drive Renewal Rate
• Consulting with sales team, assist renewal SC team on providing renewal quotes, overcoming objections and adjusting proposal as required to ensure best solution meets client’s business requirement.
• Track and provide status updates on all open opportunities
• Accurately process pre-sales tasks, Implementation and after-sales requests including new maintenance quoting & quote preparation.
• Develop fundamental working knowledge of renewal tasks for renewal team
• Oversee and respond to basic sales questions around process or entitlement.
• Proactively communicate with sales team, existing clients to renew their existing service and potential to increase sales of AWN products and/or services.
• Proactively establish and maintain effective working relationships with all support and sales teams, as well as client base accounts.
• Own the hands-over procedure and process between renewal and delivery team to ensure the smooth hands-over and delivery with high quality
• Own and Manage team competency both technical and profession to address business need.
• Perform additional tasks as needed and/or requested

Qualifications

• Minimum Bachelor’s degree in Computer Science or Engineering
• Minimum of 10 years’ experience as Networking , IT Presale or Operation Manager
• Technical background, with experience in Networking, Data Center or Cloud is preferred
• Must be detail oriented with the ability to multi-task
• Superior communication skills (verbal and written, both internal and external to the organization) with the ability to actively listen to management, subordinates, peers, and clients in order to understand the points being made and ask questions as appropriate.
• Strong strategic and analytical mindset, communication, interpersonal, and presentation skills, analytical and critical thinking skills and networking abilities
• Ability to problem solve and think outside of the box to meet company expectations.
• Experience cultivating and developing relationships with clients.
• Ability to work well individually, as well as part of a team.
• Ability to complete, accurate and timely submissions of all required documentation associated with client activity.
• Ability to prioritize tasks and display excellent time management skills
• Proven ability to influence cross-functional teams without formal authority

Cloud Solution Sales Specialist (PreSales)

Responsibilities:

• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.

Qualifications:

• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).

Security Solution Sales Specialist (PreSales)

Responsibilities:

• Collaborate with the sales team to identify and qualify new customer opportunities in the Security space.
• Conduct in-depth consultations with potential customers to understand their security challenges, environment, and business goals.
• Leverage your security expertise to architect and propose solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of fundamental security principles, including Firewall/VPN, IPS, Endpoint Protection, cloud security concepts, and security analysis technologies (SIEM, SOAR, Incident Management, CSPM).
• Develop strategic security project plans and compelling investment plans that highlight the ROI for customers.
• Deliver impactful presentations that showcase your technical knowledge and effectively communicate the value proposition of our solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay abreast of the latest security trends and technologies to ensure you offer the most relevant solutions to our customers.

Qualifications:

• Minimum of 5 years of experience in Security or a related field.
• Strong understanding of security fundamentals and best practices.
• Proven experience in architecting security solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend solutions that align with their specific business needs.
• In-depth understanding of general security products/technologies including Firewall/VPN, IPS, Endpoint Protection.
• Solid grasp of cloud security concepts.
• Working knowledge of security analysis products/technologies (SIEM, SOAR, Incident Management, CSPM).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Proven ability to develop strategic plans and investment proposals for security projects.
• A Security Certification is a strong advantage.

Solution Sales (Telco)
Key Responsibility

• Understanding customer business process, customer pains point, customer KPI, customer roadmap and can build valuable technologies, solutions that can help customers to achieve their objectives.
• Conducts sales decks, sales proposals, TOR (if needed) and negotiates with customers’ key executives to win the deal.
• Build valuable pipelines and do performance tracking, plan to achieve target and identify supporting needs.

Qualifications

• Have experience of working relating to telecom technology such as 5G/4G cellular, fixed, wireless, ICT, IoT such as smart logistics solutions, factory solutions.
• Strong service mind and professional work collaboration with internal team (sales, products, pier solution sales, solution consultant, project management, project delivery) and external organization (vendors, partners).
• Good attitude for problem solving and adaptive based on situation change.
• Good skills to do business models and revenue feasibility study.
• Have new ability and enjoy learning new products & services that company have focuses.