Lead the onboarding process for VB products by spearheading KYC initiatives integrated with telecom services. Enhance user experiences through innovative UX/UI design and consent centralization.

Responsibilities:

• KYC Strategy: Develop and implement a comprehensive KYC strategy tailored for telecom-linked VB products, ensuring compliance and efficiency.
• User-Centric Onboarding: Create intuitive onboarding processes that enhance customer satisfaction while centralizing consent for future use.
• UX/UI Journey Design: Collaborate with design teams to craft engaging customer journeys across telecom service channels.
• Data Management: Oversee accurate customer data collection and compliance with regulatory requirements, including data structure and retrieve for future usage.
• Cross-Functional Collaboration: Align KYC processes with marketing and product strategies through close collaboration with telecom partners and internal teams.

Qualifications:

• Education : Bachelor’s degree in Finance, Business, or related field (MBA preferred).
• Experience : 5+ years in KYC, compliance, or onboarding roles, preferably in telecom or financial services.
• Skills:
  • Strong grasp of UX/UI design and customer journey optimization.
  • Excellent logical articulation, analytics and project management skills.
  • Outstanding communication abilities to engage stakeholders effectively.
• Industry Knowledge: Familiarity with telecom products, KYC regulations, and digital onboarding solutions.