Pepsico Services Asia Co., Ltd. (Pepsi-Cola)
Customer Service Executive
atPepsico Services Asia Co., Ltd. (Pepsi-Cola)Overview:
Manage and reduce potential aging products
Generate report based on requirement from internal and external Qualifications:
Qualification
Experience
Play a key role in providing and interface between customers and internal for excellent customer service.
Responsibilities: Perform day to day operation to ensure satisfactory service level starting from order receiving (VMI, EDI, manual)
- Follow up stock in order to fulfill the order
- Co-ordinate to solve delivery issues with relevant departments (Sales, logistics and Customers)
- Co-ordinate with sales and AR for credit released
- Provide basic communication with customers in the area of order status, daily delivery schedule, operation issue and supply information.
- Ensure NPD availability at Customer's DC base on account plan for new product launch.
- Joint demand forecast by working with KAM and customer
- Conduct 4-week sales forecast rolling aligned with LF
- Improve sales forecast accuracy by account and ensure all customers’ demand for each account.
Manage and reduce potential aging products
Generate report based on requirement from internal and external
- Provide weekly stock & off-take data and daily order tracking
Qualification
- Bachelor – Master Degree in Business Administration or related fields
- Good communications and interpersonal skills
- Ability to handle pressure and active problem solving skills
- Good analytical skills
- Computer literacy
- Goods command in both Thai & English
Experience
- At least 1-2 years of experience in customer service, preferred in FMCG
Experience required
- 1 years
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Size:500-1000 employees
Industry:Consumer Products
Location:Bangkok
Website:www.pepsico.com
Founded in:n/a
Ranking:4/5
PepsiCo is a large conglomerate with interests in manufacturing, marketing and selling a wide variety of carbonated and non-carbonated beverages, as well as salty, sweet and grain-based snacks, and other foods. Besides the Pepsi-Cola brands, the company owns the brands Quaker Oats, Gatorade, Frito-L ... Read more
Why join us: At PepsiCo, people from different backgrounds and experiences eagerly roll up their sleeves, pitch in and get to work. We share a desire to succeed, and to win! The work is exhilarating, the atmosphere is electric and the brands are world-class. We get great satisfaction knowing that our ideas are n ... Read more
Job location: Khlong Toei
Head office: 622 Emporium Tower, 8th, 17th & 22nd Floor, Sukhumvit Rd., Klongton, Klongtoey,
Benefits
- Education Allowance
- Employee discount
- Five-day work week
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