This job has expired

Sr.Officer, POS System Management

atBig C Supercenter Co., Ltd.

Overview
The Senior Officer, POS is responsible for supporting the daily management and operation of Point of Sale (POS) systems across the company’s retail branches. This role involves coordinating system maintenance, troubleshooting issues, providing user support, and ensuring all POS systems are functioning optimally to support store operations.

Key Responsibilities:

POS System Support:

  • Assist in monitoring the performance and functionality of POS systems across all branches.
  • Provide first-level support to store staff for any POS-related issues, ensuring quick resolution to minimize downtime.
  • Coordinate with external vendors and internal teams for more complex system issues and maintenance.

System Maintenance and Updates:

  • Support the implementation of POS software updates and system upgrades.
  • Conduct routine checks and maintenance of POS hardware and software to ensure optimal performance.
  • Document and report system issues, errors, and resolutions to the management team.

User Training and Assistance:

  • Assist in training store staff on the proper use of POS systems and procedures.
  • Develop and update user manuals and training materials as needed.
  • Respond to user inquiries and provide guidance on POS system functionality.

Data Management and Reporting:

  • Collect and analyze POS data to assist in identifying trends and areas for improvement.
  • Prepare regular reports on system performance, user feedback, and incidents for management review.
  • Ensure data accuracy and integrity within the POS system.


Qualifications

Education and Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 3-5 years of experience in POS support, retail technology, or related fields.
  • Experience in a retail environment is an advantage.

Technical Skills:

  • Basic understanding of POS systems, hardware, and software.
  • Familiarity with troubleshooting techniques and basic system configurations.
  • Proficiency in Microsoft Office and data management tools.
Salary
  • Negotiable
Job type
  • Full-time
  • apply job Big C 1
  • apply job Big C 2
  • apply job Big C 3
  • apply job Big C 4
  • apply job Big C 5
  • apply job Big C 6
  • apply job Big C 7
  • apply job Big C 8
  • apply job Big C 9
  • apply job Big C 10
  • apply job Big C 11
  • apply job Big C 12
  • apply job Big C 13
  • apply job Big C 14
  • apply job Big C 15
  • apply job Big C 16
  • apply job Big C 17
  • apply job Big C 18
  • apply job Big C 19
  • apply job Big C 20
  • apply job Big C 21
keyboard_arrow_right

Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:corporate.bigc.co.th/
Founded in:1994
Ranking:4/5

Big C Supercenter Public Co., Ltd. is one of the leading retailers in Thailand and Southeast Asia. We have more than 30,000 employees working in our Headquarters Office in Bangkok (Rajdamri) and in Big C stores throughout Thailand. As a subsidiary of Berli Jucker Public Co., Ltd., we are a true mu ... Read more

Why join us: DEVELOPMENT PROJECT FOR POTENTIAL PERSONNEL Believing that the success is when our people is a great, Big C has assigned budget for potential personnel development project with a primary aim to bring employees who are qualified and ambitious to achieve their goal and to maintain them within our org ... Read more

Job location: Phra Khanong
Head office: 97/11 FL.6 RATCHADAMRI ROAD (BTS Chidlom)
Display map
WorkVenture gives you an inside look at what it's like to work at Big C Supercenter Co., Ltd., office & team photos, reviews and more. This is the Big C Supercenter Co., Ltd. Company Page. All content is posted anonymously by employees currently or previously working at Big C Supercenter Co., Ltd..Apply to MicrosoftApply to Tom n TomsApply to PantipApply to dtac