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Senior Associate, Regional Top Seller Programs-TH
atLazada (Thailand) Co., Ltd.Team and Role Introduction:
The Regional Top Seller Programs team overlooks and steers seller programs in Lazada’s 6 ventures (ID, MY, PH, SG, TH, VN), to grow GMV and secure seller investment in the platform. The Program Lead is responsible for all program-related tasks from program design planning to ensuring smooth implementation in all 6 ventures.
Job Description:
- Strategy & Planning
- Assist in program design and implementation plan from end-to-end
- Outline clear and efficient SOPs on program processes
- Assist in program budgeting/forecasting
- Improve program performance and increase efficiencyPerformance Monitoring & Analysis
- Monitor seller join rate (ensure high segment join rate)
- Monitor seller target achievement
- Analyze performance trends & outline action items
- Monitor rebate utilization & efficiencyOperations
- Troubleshoot and assist ventures in all program-related tasks
- Run weekly syncs with Local PICs, PD, MS etc
- Prepare all program launch materials (pitch deck, T&Cs, live sessions, seller comms) - 2x joining cycles (Jan/Jul)
- Manage the target-setting process (from working with BI to assisting commercial in the pitching process)
- Ensure rebates issuance in each quarter is accurate and on timeCoordination/stakeholder alignment
- Coordinate and align with all relevant stakeholders (Legal, FBP, Local PICs) on program launches and updates
- Coordinate with Regional and Local Seller Segmentation to ensure all upgraded KA/EBs join the program
- Consistently collect feedback from all relevant stakeholders to improve program design and processes
- Liaise with PD on existing and new business requirements (BRD)Initiatives/special projects
- Run special initiatives on improving KBP performance
Job Requirements :
Requirements/Qualifications(must have):
- Education: Bachelor’s degree in Business Administration, Economics, Computer Science, Engineering, or a related field.
- Experience: Minimum of 3 years of experience in a business analyst role or a similar position.
- Problem-Solving: Analyze complex business problems and develop innovative solutions. Utilize data-driven approaches to identify trends and provide actionable insights.
- Practicality and Effectiveness: Apply practical and effective strategies to streamline processes, improve business operations, and achieve organizational goals.
- Communication and Presence: Exhibit strong verbal and written communication skills. Maintain a professional presence in meetings and interactions with stakeholders and internal customers.
- Stakeholder/Internal Customer Interaction/Management: Engage with stakeholders and internal customers to understand their needs, provide updates, and manage expectations. Facilitate effective collaboration and ensure alignment with business objectives.
- SQL & Excel Proficiency: Utilize SQL for data extraction, querying, and analysis. Demonstrate advanced proficiency in Excel for data manipulation, reporting, and visualization.
- English Proficiency: Communicate effectively in English, both written and verbal.
Requirements/Qualifications(good to have):
-Being able to speak fluent Mandarin is a plus.
Skills required
- Business Statistics / Analysis
- SQL
- Excel
- Salesforce
- English (Very Good)
Education preferred
- Business Administration
- Economics
- Computer Science
- Computer Engineering
Experience required
- 3 years
Career level
- Middle Level
Skills optional
- Problem Solving
- Good Communication Skills
- Mandarin (Very Good)
Salary
- Negotiable
Job function
- Sales
- Management
- Assistant
Job type
- Full-time
Company overview
Founded in 2012, Lazada Group is Southeast Asia’s leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we h ...
Why join us: At Lazada, we’re setting new standards for eCommerce, and we’re doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do bett ... Read more
Benefits
- Learning & Development Opportunities
- Professional development
- Provident fund
- Flexible working hours
- Five-day work week
- Job training