Job Description

• Keep updating with regional team on content requirement then communicate with local stakeholders to reach 100% on content score
• Provide local view to regional team when there is any change in the requirement. Mutually align before implementing in local
• Manage external access for retail brands to allow them to edit content by themselves while monitoring to ensure perfect content scoreProduct rating & review
• Gather commercial information responding to customer review and analyze those data to find a way to reduce low rating review. Share the analysis to related team with concreate action plans and follow up on improvement progress
• Collaborate with retail customer care team to understand customers issues to properly response to each customer reviewDevelopment plan
• Connect all information we have received from customers and brands to initiate a new way of thinking to make PDP more attractive and interesting
• Standardize PDP format (picture, name, pack size, and description) to be more user friendly
• Analyze assortment gap and feedback to commercial team to source

Job Requirements

• Minimum 2 years of experience in retail operations, preferably in a fast-paced, multi-brand environment
• Solid understanding of retail processes, inventory management, and visual merchandising principles
• Adaptable and able to work in a dynamic environment, demonstrating resilience and a customer-centric mindset
• Effective communication and interpersonal skills to build relationships with internal and external stakeholders