Job Summary The Ticketing Sales Assistant shall maintain the highest level of safety, security and service standards for ground operations.

Responsibilities:

• Checking an airfare with additional charge by routine (various taxes, fuel charge, - administration for charge).
• Making the reservation.
• Issuing the paperless ticket code with receipt and tax invoice
• Alerting restrictions, followed by company terms & conditions.
• Collecting airfare by cash or credit card.
• Summarizing Sales report and transfer money to cashier.
• Ensuring Guest Service operations are conducted in accordance with applicable regulations, and compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
• Reporting to Station Manager for any risk events to the safety and/or security for the station operations.

Qualifications:

• Bachelor's Degree in any field
• Experience in working in Ticketing Sales, Ticket Reservation, or Customer Service in Airline Industry is advantageous
• Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment.
• Proficient in oral and written English and Thai, or local language where staff is located.
• Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
• Able to work on shift.

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