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General Manager
atDusit International PCLAs a Hostel General Manager, you will strategically and creatively ensure the best possible experience for guests and team members. You will serve as an ambassador of the brand, embodying the company's core values, and leading with passion to empower team members across all departments to optimize performance.
Your duties will include overseeing the management of hostel facilities, maintaining high standards of housekeeping, and effectively managing maintenance projects. Additionally, you will be responsible for growing accommodation bookings, optimizing occupancy, preparing financial projections, and monitoring and reporting on sales performance.
Your duties will include overseeing the management of hostel facilities, maintaining high standards of housekeeping, and effectively managing maintenance projects. Additionally, you will be responsible for growing accommodation bookings, optimizing occupancy, preparing financial projections, and monitoring and reporting on sales performance.
RESPONSIBILITIES
- Overseeing day-to-day operations of the establishment
- Setting and implementing strategic goals and objectives
- Managing financial aspects such as budgeting, forecasting, and financial reporting
- Ensuring high standards of customer service and guest satisfaction
- Recruiting, training, and supervising staff members
- Developing and maintaining relationships with suppliers, vendors, and partners
- Implementing and enforcing company policies and procedures
- Monitoring and analyzing industry trends and competition
- Handling customer complaints and resolving issues effectively
- Ensuring compliance with health, safety, and licensing regulations
SKILLS AND QUALIFICATIONS:
- Bachelor's degree in hospitality management, business administration, or a related field (preferred)
- Proven experience in hotel or hostel management, with at least 3 years in a leadership role
- Previous pre-opening experience
- Preferably with experience of working with brand, partnerships and sponsorships would be a mad advantage
- Proficiency in financial management and budgeting
- Knowledge of industry trends and best practices
- Familiarity with HR procedures and disciplinary protocols
- Strong leadership and motivational abilities
- Excellent communication and interpersonal skills
- Strategic thinking and planning capabilities
- Problem-solving skills with the ability to identify and address root causes
- Decision-making skills, especially in personnel selection and HR management
- Conflict resolution and complaint handling expertise
- Coaching and mentoring abilities to empower team members
- Attention to detail and commitment to maintaining high standards
- Open for locals only
Experience required
- 3 years
Salary
- Negotiable
Job function
- Management
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.dusit.com
Founded in:1948
Ranking:4/5
Since opening in 1970, Dusit Thani Bangkok has become an icon of luxury in the heart of Thailand’s capital, delivering distinctive service underpinned by Thai artistry and graciousness. Dusit Thani Bangkok is a 5-star luxury hotel which embodies the very essence of Thailand and blends it wi ...
Why join us: Over the years, Dusit International has been synonymous with world-class hospitality, delivering iconic touches of service and artistry of Thailand. Rooted in Thai culture and tradition, Dusit International creates a personalized welcome for all guests, fulfilling its brand promise of delivering ...
Head office: The Dusit Thani Building 946 Rama IV Road Bangkok 10500 Thailand
Benefits
- Employee discount
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