āļāļĢāļ°āļāļēāļĻāļāļēāļāļāļĩāđāļŦāļĄāļāļāļēāļĒāļļāđāļĨāđāļ§
Executive, Product Complaint
āļāļĩāđāļāļĄāļ.āļāļĩāļāļĩāđāļāđāļāļāđāļāļĢāđāļē (āđāļĨāļāļąāļŠ)Key Responsibility:
- Store complaint management (pull the log all product category from Service desk system to technical team urgent investigation & set action quick to store) by follow store complaint closing (SLA 24 hrs) and create summary report (weekly, monthly)â
- Collaborate with commercial team to inform monthly Fresh CN & Technical charge report â
- Closely co-ordinate and follow up with Technical team (WL2) in order to create Emergency Product Withdrawal (EPW) form and communicate with storeâ
- Provide KPI dashboard data to support team including Site management, QC rejection, Store complaint, Product monitoring program, Emergency Product Withdrawal (EPW)â
- Collaborate with external laboratory to support Product Monitoring Program (PMP plan)â
- Manage team budget and contact with external agency to reserve air ticket, hotel and rental car â
- Complete other assigned tasksâ
Qualification:
- Bachelor degree in food science or food relatedâ
- Experience in food factory or retail business and do quality system and database analysis â
- Working experience in related field at least 1 year
- Good communication and Enhance connection with team; Quality, Commercial, Finance, Support office, Procurement, Office service etc.â
- Proficiency in MS office, PowerBI â
- Demonstrated negotiation, presentation, project management skillsâ
- High energy, positive attitude, proactive, flexibility and effectivenessâ
- Ability to effectively manage mini projects and good human relation\
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĩāđāļāļģāđāļāđāļ
- 1 āļāļĩ
āļĢāļ°āļāļąāļāļāļģāđāļŦāļāđāļāļāļēāļ
- āļĢāļ°āļāļąāļāđāļāđāļēāļŦāļāđāļēāļāļĩāđ
- āļĢāļ°āļāļąāļāļŦāļąāļ§āļŦāļāđāļēāļāļēāļ
āđāļāļīāļāđāļāļ·āļāļ
- āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
āļŠāļēāļĒāļāļēāļ
- āļāđāļēāļĒāļāļ§āļāļāļļāļĄāļāļļāļāļ āļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ
- āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
āļāļģāļāļ§āļāļāļāļąāļāļāļēāļ:2000-5000 āļāļ
āļāļĢāļ°āđāļ āļāļāļĢāļīāļĐāļąāļ:āļāļēāļĢāļāđāļēāļāļĨāļĩāļ
āļāļĩāđāļāļąāđāļāļāļĢāļīāļĐāļąāļ:āļāļĢāļļāļāđāļāļ
āđāļ§āđāļāđāļāļāđ:www.lotuss.com
āļāđāļāļāļąāđāļāđāļĄāļ·āđāļāļāļĩ:1994
āļāļ°āđāļāļ:4/5
At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotusâs is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and comm ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: âAt Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.â Lotus's People are: People wh ...
āđāļāļāļāļĩāđāļāļąāđāļāļāļĩāđāļāļģāļāļēāļ: āļāļķāļāļāļļāđāļĄ
āļŠāļģāļāļąāļāļāļēāļāđāļŦāļāđ: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ
- āļāđāļēāļĒāļāđāļēāļāļģāļāļēāļāļĨāđāļ§āļāđāļ§āļĨāļē
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ
- āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ
- āđāļāļĢāļ·āđāļāļāđāļāļāļāļāļąāļāļāļēāļ
- āđāļāļāļēāļŠāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāđāļĨāļ°āļāļąāļāļāļē
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ
āļāļģāđāļŦāļāđāļāļāļēāļāļ§āđāļēāļāļāļĩāđāļāļļāļāļāđāļēāļāļ°āļŠāļāđāļ
āļāļĩāđ WorkVenture āđāļĢāļēāđāļŦāđāļĄāļđāļĨāđāļāļīāļāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ āļāļĄāļ.āļāļĩāļāļĩāđāļāđāļāļāđāļāļĢāđāļē (āđāļĨāļāļąāļŠ) āđāļāļĒāļĄāļĩāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļąāđāļāđāļāđāļ āļēāļāļāļĢāļĢāļĒāļēāļāļēāļĻāļāļēāļĢāļāļģāļāļēāļ āļĢāļđāļāļāđāļēāļĒāļāļāļāļāļĩāļĄāļāļēāļ āđāļāļāļāļāļķāļāļĢāļĩāļ§āļīāļ§āđāļāļīāļāļĨāļķāļāļāļāļāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāļāļąāđāļ āļāļķāđāļāļāđāļāļĄāļđāļĨāļāļļāļāļāļĒāđāļēāļāļāļāļŦāļāđāļēāļāļāļāļāļĢāļīāļĐāļąāļ āļāļĄāļ.āļāļĩāļāļĩāđāļāđāļāļāđāļāļĢāđāļē (āđāļĨāļāļąāļŠ) āļĄāļĩāļāļāļąāļāļāļēāļāļāļĩāđāļāļģāļĨāļąāļāļāļģāļāļēāļāļāļĩāđāļāļĢāļīāļĐāļąāļ āļāļĄāļ.āļāļĩāļāļĩāđāļāđāļāļāđāļāļĢāđāļē (āđāļĨāļāļąāļŠ) āļŦāļĢāļ·āļāđāļāļĒāļāļģāļāļēāļāļāļĩāđāļāļąāđāļāļāļĢāļīāļāđ āđāļāđāļāļāļāđāļŦāđāļāđāļāļĄāļđāļĨāļāļĢāļīāļāļŠāļĄāļąāļāļĢāļāļēāļ āđāļāļāļīāļāđāļēāļŠāļĄāļąāļāļĢāļāļēāļ āļāļīāļāđāļāđāļ§āļāļąāđāļ āļāļĢāļļāđāļāļŠāļĄāļąāļāļĢāļāļēāļ āđāļāļŠāļāļĩ āđāļāļŠāđāļŠāļāļŠāļĄāļąāļāļĢāļāļēāļ āđāļāđāļāļāļĩ