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- Follow up stock in order to fulfill the order
- Co-ordinate to solve delivery issues with relevant departments (Sales, logistics and Customers)
- Co-ordinate with sales and AR for credit released
- Provide basic communication with customers in the area of order status, daily delivery schedule, operation issue and supply information.
- Ensure NPD availability at Customer's DC base on account plan for new product launch.
- Joint demand forecast by working with KAM and customer
- Conduct 4-week sales forecast rolling aligned with LF
- Improve sales forecast accuracy by account and ensure all customersâ demand for each account.
Manage and reduce potential aging products
Generate report based on requirement from internal and external
- Provide weekly stock & off-take data and daily order tracking
Qualification
- Bachelor â Master Degree in Business Administration or related fields
- Good communications and interpersonal skills
- Ability to handle pressure and active problem solving skills
- Good analytical skills
- Computer literacy
- Goods command in both Thai & English
Experience
- At least 1-2 years of experience in customer service, preferred in FMCG
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