About us

Seven Peaks is a world-class technology company specializing in Digital Transformation for companies worldwide, delivering scalable software solutions and experience design, aimed at driving business impact.

We are based in Bangkok, Thailand, with a growing team of more than 180 industry professionals from over 25 different countries currently providing end-to-end Digital Product services - from Product Design, Mobile/Web Development, Cloud Native Solutions, Data and Analytics, IOT Integrated solutions to Quality Assurance and more.

Seven Peaks acquired Morphosis, one of the leading UX/UI design companies in Thailand which is now part of the Seven Peaks group.
For more information please visit https://sevenpeakssoftware.com and https://morphos.is/

About our Product DepartmentWe are a dynamic and multinational team comprising product managers and product owners who share a passion for delivering exceptional digital products. Our mission is to solve real-world problems for our clients and their users, improve lives, and drive business success. Whether developing management systems, consumer-facing applications, or innovative SaaS platforms, we strive to create meaningful impact through our work.
We foster a collaborative and innovative environment where every team member can contribute to shaping products that meet market demands and exceed customer expectations.

The RoleThe Business Analyst (BA) at Seven Peaks plays a vital role in supporting the product development process. Working closely with cross-functional teams, including engineering, design, and product management, the BA assists in gathering and analyzing business requirements, conducting market research, and contributing to product roadmap development. This role is ideal for a candidate who is eager to learn and grow in the field of business analysis and product development within a dynamic and innovative company.

The Responsibilities

• Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation.
• Collaborate with stakeholders to gather, document, and analyze business requirements, ensuring alignment with strategic goals.
• Develop and maintain detailed product documentation, including user stories, use cases, workflows, and technical specifications.
• Analyze business processes and workflows, identifying inefficiencies and proposing solutions for optimization.
• Lead and participate in user testing and feedback sessions to validate product ideas, improve usability, and gather insights.
• Prioritize and refine product requirements based on business needs, market trends, and user feedback.
• Monitor and analyze key performance indicators (KPIs) to measure product success and inform decision-making.
• Prepare and present data-driven reports and recommendations to product and leadership teams.
• Develop business cases for new product initiatives and major investments, supporting strategic decision-making.
• Work closely with cross-functional teams to ensure the successful implementation of product features, enhancements, and optimizations.
• Facilitate client engagements and act as a trusted advisor, ensuring smooth communication and alignment with business objectives.

Qualifications

• Native Thai speaker is mandatory, and a good command of written and spoken English is essential.
• 3+ years of experience in business analysis, product management, or a related field.
• Proven ability to analyze complex business problems, identify opportunities, and drive product improvements.
• Strong data-driven decision-making skills, with experience in defining and tracking key product KPIs.
• Excellent communication and stakeholder management skills, with the ability to translate business needs into actionable insights.
• Deep understanding of digital products, business models, and market trends.
• Experience in agile environments, with familiarity in Scrum, Kanban, or Lean methodologies.
• Ability to work cross-functionally in fast-paced environments, collaborating with engineering, UX, and product teams.
• Proficiency in tools like Jira, Confluence, and SQL or data visualization tools (e.g., Power BI, Tableau) is a plus.
• Understanding of user research methodologies and UX principles is a plus.

Benefits

• 10(15) days annual paid vacation
• Flexible working hours
• Hybrid Working Policy
• Health & Life insurance
• Provident Fund
• Free Lunch every Wednesday
• Learning and Certifications support
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station
• International work environment with over 20 different nationalities in the team
• Working with a wide and interesting portfolio of clients in SEA and globally
• Opportunity to visit events and conferences
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties
• Sponsorship for visa and work permit for expatriates