Responsibilities

• Assist in program design and implementation plan from end-to-end
• Outline clear and efficient SOPs on program processes
• Assist in program budgeting/forecasting
• Improve program performance and increase efficiency
• Monitor seller join rate (ensure high segment join rate)
• Monitor seller target achievement
• Analyze performance trends & outline action items
• Monitor rebate utilization & efficiency
• Troubleshoot and assist ventures in all program-related tasks
• Run weekly syncs with Local PICs, Product Development, Marketing Solutions Team, etc.
• Prepare all program launch materials (pitch deck, T&Cs, live sessions, seller comms)
• Manage the target-setting process (from working with BI to assisting commercial in the pitching process)
• Ensure rebates issuance in each quarter is accurate and on time
• Coordinate and align with all relevant stakeholders (Legal, FBP, Local PICs) on program launches and updates
• Coordinate with Regional and Local Seller Segmentation to ensure all upgraded KA/EBs join the program
• Consistently collect feedback from all relevant stakeholders to improve program design and processes
• Liaise with PD on existing and new business requirements (BRD)
• Run special initiatives on improving performance

Qualifications

• Education: Bachelor’s degree in Business Administration, Economics, Computer Science, Engineering, or a related field.
• Experience: Minimum of 3 years of experience in a business analyst role or a similar position.
• Problem-Solving: Analyze complex business problems and develop innovative solutions. Utilize data-driven approaches to identify trends and provide actionable insights.
• Practicality and Effectiveness: Apply practical and effective strategies to streamline processes, improve business operations, and achieve organizational goals.
• Communication and Presence: Exhibit strong verbal and written communication skills. Maintain a professional presence in meetings and interactions with stakeholders and internal customers.
• Stakeholder/Internal Customer Interaction/Management: Engage with stakeholders and internal customers to understand their needs, provide updates, and manage expectations. Facilitate effective collaboration and ensure alignment with business objectives.
• SQL & Excel Proficiency: Utilize SQL for data extraction, querying, and analysis. Demonstrate advanced proficiency in Excel for data manipulation, reporting, and visualization.
• English Proficiency: Communicate effectively in English, both written and verbal.