Job Description

About the job
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

Your Responsibilities

• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

Job Requirements

• Results oriented, strong follow up and negotiation skills
• Dynamic personality who can react quickly to a changing environment with the ability to work under pressure
• Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others
• Strong analytical skills backed by intermediate knowledge of Excel with ability to interpret data to understand root causes of performance and identify trends
• Organized and structured, with ability to efficiently navigate and grasp cross functional topics (from operation to business development)
• Experienced in leading end-to-end operation processes, including inventory management, continuous improvement, in addition to forecast and planning