Key Account Management-Logistics Commercial MCL
āļāļĩāđāļĨāļēāļāļēāļāđāļē āļāļģāļāļąāļ (āļāļĢāļ°āđāļāļĻāđāļāļĒ)Job Description
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.
Your Responsibilities
To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BUâs.
To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
To monitor monthly performance against set targets ensuring that immediate actions address deviations.
To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
Job Requirements
âĒ Results oriented, strong follow up and negotiation skills
âĒ Dynamic personality who can react quickly to a changing environment with the ability to work under pressure
âĒ Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others
âĒ Strong analytical skills backed by intermediate knowledge of Excel with ability to interpret data to understand root causes of performance and identify trends
âĒ Organized and structured, with ability to efficiently navigate and grasp cross functional topics (from operation to business development)
âĒ Experienced in leading end-to-end operation processes, including inventory management, continuous improvement, in addition to forecast and planning
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āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: At Lazada, weâre setting new standards for eCommerce, and weâre doing this by bringing out the best in our people. We value curiosity and passion in creating the right environment using technology and tools that allow the best ideas to surface from our people. We experiment, we learn, and we do bett ... āļāđāļēāļāļāđāļ
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