Deputy Head of Boutique
āļāļĩāđāļāļēāđāļāļĨ (āļāļĢāļ°āđāļāļĻāđāļāļĒ)- Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members
- Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management
- Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques
- Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships
- Drive the high standards in all aspects of customer service
- Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines
- Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently
- Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed
- Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor
- Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed
- Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutiqueâs commercial and operational insights
- Collaborating with a dedicated team in a fast-paced retail environment.
- Leading and delivering business and operational impacts by your expert and support to both staff and clients.
- More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
- Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations
- Strong analytical skill with the ability to understand and synthesize business and market intelligence.
- Passion for luxury fashion, strive for excellence and eye for details
- Flexibility in driving impacts during retail working hours including work on weekends and public holidays
- The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĩāđāļāļģāđāļāđāļ
- 3 āļāļĩ
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āļŠāļēāļĒāļāļēāļ
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āļāļĢāļ°āđāļ āļāļāļēāļ
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āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
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āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and m ...
āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ
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