ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Instill an uncompromising culture in which image comes first.
• Acts as role model / brand ambassador in terms of communication, behavior and grooming, whether with internal or external customers, thereby inspiring the teams to do the same.
• Partner proactively and closely with the Visual Merchandising, Style, Retail and Product teams to ensure that window and in-boutique displays consistently reflect the essence of the seasonal collection and that boutique environment is in optimum condit ...
• Nurture harmonious relationships with landlords, PR, Media and local public authority.
• Lead and develop team Foster a culture of excellence in the team and ensures that team members are engaged, motivated and performing their duties in accordance with Chanel vision and mission.
• Dedicate time to people development, with focus on Retail Management.
• Develop team members through identification of strengths and areas of improvement and through individual development plans.
• Work closely with HR on all talent topics, including retention and succession planning.
• Build and update divisional strategy Put together priorities (goals and ways to achieve them) for the year and the forthcoming 3 to 5 years in all key domains, and in line with global and regional strategies.
• Develop that strategy collectively, communicate the strategy clearly to all parties concerned and address related queries.
• Build a client-centric team Drive a client-centric culture to champion long term customer engagement.
• Ensure that the Retail Team pays adequate attention to all levels of clients, and engage them to the brand for the long term.
• Work proactively with the Marketing Team to analyze customer trends, visits, purchases and other behaviors.
• Set high standards in all aspects of customer service. Proactively partners with Training team to address short- comings in customer service identified through client surveys or other feedback.
• Consider all client feedback and sees that all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
• Properly manage Merchandise & Inventory Work closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise.
• Oversee the buying process including the OTB and provides guidance to the Product team to ensure a good balance between image and commercial needs.
• Encourage active participation from the retail teams during pre and post buy meetings, and mandates providing regular qualitative feedback on products to the Product Team.
• Manage KPIs Work with Retail Management to fulfill Service KPIs, devises strategies to bridge the service gaps, if any.
• With Retail and Marketing teams, drive sales on a daily / weekly / monthly basis for the team. Analyzes variance against sales targets and take appropriate actions.
• Recommend and enhance commission /incentive schemes to achieve short-term and long- term Service and Sales targets.
• Operations Management (with Retail Management) Ensure each boutique maximizes staff strength according to traffic demands and trading patterns.
• Ensure all operational procedures are followed. Partners with Finance Department to regularly review internal controls with regards to protection of company assets, and prevent losses.
• Fosters Close Partnerships Form close partnerships within the division (all direct reports and beyond) and with other divisions (Communications, HR, Finance, DC, IT and F&BP) to best execute and achieve business objectives.
• Develops Watch & Fine Jewelry (with W&FJ Manager) Integrate W&FJ within the division while respecting the specificities (Retail / Marketing / VM / Training) of the W&FJ product category.
• Increase WFJ sales and clients penetration in Fashion through clienteling and retail efforts driving Fashion client conversion.
• Ensure constant focus on the WFJ category in Thailand through leadership messages and support of the category in synergy with Fashion.
• You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
• Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
• People leadership: As a trusted leader of a large organization, you will be energized by setting directions among all functions and executing them with excellence and precision. Your ability to connect different métiers , think analytically, be agile and drive collaboration will be pivotal in leading the fashion business. You will also be leading beyond Fashion as a member of the executive leadership committee, providing thought leadership and inspiring the broader organization. You will embrace opportunities to inspire, mentor and coach others within Fashion and beyond.
• Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
• What You Will Bring At least 10 to 15 years of retail management experience managing the operations of an international luxury brand.
• Exposure to buying and merchandising will be preferred, as would a brand centric approach.
• Experience and proven track record of leading a group of luxury brand retail stores in Thailand. Experience in luxury fashion sector will be an advantage.
• Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy in from staff.
• Solid business and general management experience.
• Strong brand development and creative marketing skills.
• Results and bottom line oriented, with strong resource allocation skills.
• Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
• A progressive management style and develops people effectively.
• Openness to change, collaborate and a team player.
• Agility and adaptability to lead the Fashion team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
• Well-developed interpersonal skills in order to be able to work in people driven business.
• Fluency in English.
• What Chanel can offer you The opportunity to lead Chanel Fashion business in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best.At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Compliance, Safety Management, Risk Management, English

ประเภทงาน:

งานประจำ

• Collaborate with the regional H&S team to design and execute strategic health, safety and wellbeing plans, programs, and standard operating procedures (SOPs), with a focus on promoting awareness and fostering a strong H&S culture in Thailand.
• Provide expert consultation and technical support to guarantee the effective application of H&S priorities throughout all Thailand-based operations.
• Lead and manage H&S initiatives, training programs, and compliance activities in accordance with regional standards and local regulations specific to Thailand.
• Assess and address any gaps in H&S compliance, ensuring alignment with both local laws and regional H&S standards across business operations in Thailand.
• Mentor and support H&S Committee Members, Safety Officers, First Aiders, and Emergency Responders, building their competence in addressing H&S issues and reinforcing a culture of safety.
• Identify and assess potential H&S hazards in retail locations, distribution centers, events, and other company facilities across Thailand.
• Develop and execute risk mitigation strategies that comply with local legislative requirements while aligning with regional H&S standards.
• Partner with regional and local stakeholders to manage emergency response protocols, ensuring employee preparedness through drills and awareness initiatives.
• Develop and implement Health & Wellbeing programs that focus on managing and mitigating occupational health hazards and promote mental wellness to support employees' overall wellbeing.
• Contribute to the ISO 45001 certification process by developing procedures, conducting internal audits, and leading the certification journey.
• Manage and oversee H&S programs, projects, and activities, ensuring they stay within budget and align with Thailand s operational goals.
• Oversee the reporting and investigation of H&S incidents, conduct root cause analyses, and track the implementation of corrective actions.
• Serve as the primary point of contact for all H&S-related matters in Thailand, liaising with internal teams, vendors, regulatory bodies, and external partners.
• What you will bring Bachelor's degree in occupational health & safety management or related field.
• At least 8 years of experience in H&S management, preferably within large organizations with multiple locations throughout Thailand, retail business will be advantageous.
• Certified or registered as a Safety Officer at the Professional Level with the Thailand Department of Labor Protection and Welfare.
• Proven experience in designing, implementing, and managing H&S strategies, systems, and programs, as well as leading H&S Committees to strengthen safety practices and foster a positive safety culture.
• In-depth knowledge of Thailand H&S legislation, ISO 45001 standards, and H&S management systems and ability to apply requirements practically and resourcefully.
• Adept at driving H&S performance, highly skilled in analyzing and advising on H&S and risk management matters, working collaboratively with stakeholders to tackle complex challenges to promote a safety-first culture.
• Demonstrated flexibility and initiative, with a strong capacity to work independently and adapt swiftly to evolving business needs while meeting tight deadlines.
• Proficient in planning, time management, problem-solving, and decision-making, with the ability to prioritize tasks and manage competing demands.
• Excellent communicator, with proven influencing capabilities and a solid background in change management. Fluency in both English and Thai.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• 스탁룸을 포함한 부티크에서 월별 재고 수량 확인 과정에 참여.
• 제품 입고 후 품질 점검 실시.
• 스탁 이동 및 포장 업무 보조.
• 제품 배송 및 반품 업무 지원.
• 제품 관련 전화 문의 응대.
• 여러분을 위한 동기부여 요소 꼼꼼한 업무 처리 능력과 뛰어난 정리 정돈 능력.
• 협업률이 높고 업무 속도가 빠른 환경에서 근무.
• 다양한 방면에서 배우고 발전할 기회.
• 팀에 합류하는 데 유리한 특징 뛰어난 의사소통 능력.
• 꼼꼼한 성격 및 세심한 주의력.
• 처리 속도가 빠르고 협업성이 강한 업무 방식.
• Microsoft Office 애플리케이션 (Excel 활용 가능자).