JOB SUMMARY

As part of the sales team, Account Officers will be responsible for improving the profitability and growth of the company by carrying out planned sales strategies, focusing on development of new business clients.

Account Officers are tasked to sell corporate giveaways, gifts and promotional items to different clients and be a solution provider to clients who need our help in conceptualizing their giveaways.

Account Officers will have their own budget and are responsible for meeting their own sales targets.

Job description – Account Executive

Objectives of this role - The 'What'

• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Coordinate internal and external resources to expedite workflow
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding best practices
• Maximize efficiency of time spent winning and closing sales
• Meet or exceed sales goals and contribute to month-over-month growth

Duties and responsibilities - The 'How'

• Develop new leads and contacts into continuous buyers
• Generate new leads through cold canvas and networking
• Create and present solutions that match very diverse client needs
• Make quotations and product proposals
• Negotiate and close orders
• Coordinate directly with Creatives, Procurement, Logistics and Accounting on product design, sourcing, delivery schedule and payment
• Solve problems for clients by understanding and exceeding their expectations
• Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
• Perform prospecting activities such as cold calling and networking
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Report to sales manager with weekly, monthly, and quarterly results
• Provide a daily summary of calls and lead status
• Prepare monthly and quarterly sales reports

To be successful in the role

• Strong analytical, planning and organizational skills.
• Ability to work independently while still being a great team player
• Excellent interpersonal & negotiation skill, dynamic and proactive
• Natural born problem solver, multi-tasker with strong attention to detail
• Excellent communication skills, both written and verbal
• Excellent in working with spreadsheets - advanced skills in Excel would be preferred
• Sense of humor and energetic attitude with a willingness to learn and develop

Qualifications

• Bachelor's Degree in Business Administration or any related field
• At least 5 years of work experience in sales/account executive
• Good command in English – spoken and written
• Computer literacy – high Proficiency in Microsoft Office.
• Working experience in a Trading company / Marketing & Promotion agency would be an advantage
• Experience in promotional items sales will be an added advantage