About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do :

Campaign Operational Management:

• Coordinate and manage end-to-end execution of marketing campaigns across multiple channels (online and offline).
• Collaborate with the marketing team to develop campaign timelines and ensure timely delivery.

Process Optimization:

• Identify and implement process improvements to increase the efficiency and effectiveness of marketing operations, such as Code Set Up and Platform Optimization.

Payment and Agreement Processes:

• Manage payment processing for marketing activities, ensuring timely and accurate payments to vendors and partners.
• Handle the creation, review, and execution of agreements and contracts with vendors and partners.
• Ensure all agreements comply with company policies and relevant regulations.
• Maintain accurate records of all payment and agreement transactions.

Collaboration and Communication:

• Liaise with cross-functional teams, including sales, product, and customer service, to align marketing efforts.
• Communicate effectively with internal and external stakeholders to ensure alignment and support.

What You'll Need:

• 1-2 years of experience in marketing operations, campaign management, or related roles (fresh graduates with potential are welcome!).
• Excellent communication and interpersonal skills.
• Detail-oriented and highly organized.
• Ability to work in a fast-paced and dynamic environment.
• Experience in managing payment and agreement processes is a plus.
• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.