ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Digital Marketing

ประเภทงาน:

งานประจำ

• Plan and implement marketing campaigns to boost user acquisition and drive sales in the Thailand market, including selecting the appropriate products/destinations and deciding on the discount mechanisms.
• Lead cross-functional project teams to execute marketing campaigns effectively, ensuring alignment with timelines, budget, and objectives.
• Plan, track, and report on campaign progress and outcomes. Conduct post-campaign analysis to evaluate effectiveness and identify areas for improvement.
• Coordinate with internal stakeholders such as content, design, Partnership, CRM media buy, KOLs, product teams, and business development teams to ensure seamless execution of campaigns.
• Develop comprehensive campaign plans that outline goals, target audiences, messaging strategies, and KPIs.
• Manage campaign budgets and optimize spending to maximize ROI.
• Gather and analyze market trends and customer behavior. Monitor customer feedback and behavior to refine marketing strategies and improve customer experience.
• Work closely with the central team to ensure consistency with global strategies.
• Foster collaboration and communication within the marketing team and across other departments.
• Mentor and guide junior team members on campaign execution and project management best practices.
• Support Marketing Lead to build relationships and project manage any external cooperation opportunities including partner funding and special projects that generates revenue, increase user touchpoints, and also traffic to the platform.
• Other duties that may arise from time to time and may be assigned to the employee.
• At least 3-4 years working experience in digital marketing campaign.
• Logical thinking with analytical skills.
• Lead by example in demonstrating proactive problem-solving and decision-making skills.
• Digital campaign execution experience with proven performance is necessary.
• Be passionate about traveling, communication, and idea implementation.
• Strong communication skills and growth mindset.
• Self-motivated and result-oriented, with excellent interpersonal, communication, and presentation skills, a good team player.
• A start-up attitude and globally-minded - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Finance, Japanese, English

ประเภทงาน:

งานประจำ

• Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc.
• Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset by providing solutions to overcome problems as well as to move their business forward.
• Onboard new properties for hotel stays and ensure property activation.
• Communicate and collaborate effectively with various stakeholders - from your business development colleagues, to the content, tech, finance teams, and of course, our all important merchants.
• Make an impact by identifying areas for improvement across different processes and systems.
• Have 1-2 years of experience in operations, marketing, or a related field.
• Ability to execute under pressure and against tight schedules.
• Strive for high quality and timeliness in your output.
• Possess excellent communication and interpersonal skills and have the ability to work collaboratively in a team environment.
• Open, agile, detail-oriented, and willing to adapt to fast changes.
• Be fluent spoken and written English & Mandarin.
• Japanese language proficiency is preferred.
• Operations and/or account management experience would be a plus.
• Work experience in a multicultural, cross-functional, or start-up environment would be a plus.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Digital Marketing

ประเภทงาน:

งานประจำ

• Plan and implement marketing campaigns to boost user acquisition and drive sales in the Thailand market, including selecting the appropriate products/destinations and deciding on the discount mechanisms.
• Lead cross-functional project teams to execute marketing campaigns effectively, ensuring alignment with timelines, budget, and objectives.
• Plan, track, and report on campaign progress and outcomes. Conduct post-campaign analysis to evaluate effectiveness and identify areas for improvement.
• Coordinate with internal stakeholders such as content, design, Partnership, CRM media buy, KOLs, product teams, and business development teams to ensure seamless execution of campaigns.
• Develop comprehensive campaign plans that outline goals, target audiences, messaging strategies, and KPIs.
• Manage campaign budgets and optimize spending to maximize ROI.
• Gather and analyze market trends and customer behavior. Monitor customer feedback and behavior to refine marketing strategies and improve customer experience.
• Work closely with the central team to ensure consistency with global strategies.
• Foster collaboration and communication within the marketing team and across other departments.
• Mentor and guide junior team members on campaign execution and project management best practices.
• Support Marketing Lead to build relationships and project manage any external cooperation opportunities including partner funding and special projects that generates revenue, increase user touchpoints, and also traffic to the platform.
• Other duties that may arise from time to time and may be assigned to the employee.
• At least 5 - 6 years working experience in digital marketing campaign.
• Logical thinking with analytical skills.
• Lead by example in demonstrating proactive problem-solving and decision-making skills.
• Digital campaign execution experience with proven performance is necessary.
• Be passionate about traveling, communication, and idea implementation.
• Strong communication skills and growth mindset.
• Self-motivated and result-oriented, with excellent interpersonal, communication, and presentation skills, a good team player.
• A start-up attitude and globally-minded - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Finance, Excel

ประเภทงาน:

งานประจำ

• Account Management: Cultivate relationships with partners to help maximize their sales potential on Klook. Communicate Klook s business strengths and brand value to suppliers, and create merchant success plans for long-term sustainable partnerships. Provide training and daily operational support to suppliers on our processes and tools..
• Acquisition: Acquire a diverse range of low to mid-tier merchants across different industries/verticals. Support onboarding of products and coordinate with merchants, o ...
• Optimization: Commit to delivering world-class travel experience to our customers, in terms of competitive pricing, sufficient inventory, realistic content, exclusive privileges, maintaining a market-leading position at all times.
• Coordination:Collaborate with various functions in the company globally - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats, and finance to ensure accurate payment and minimize risk..
• Market Intelligence: Provide market leaders with relevant information on identifying market trends and competitor updates..
• Operations: Onboarding of products and coordinating with merchants, collaborating with various functions in the company - such as marketing, supplier operations, tech, customer service, finance etc.
• Currently pursuing a degree in a field related to this role, or have similar experience.
• 2-4 years of experience in Business Development / Account Management. Understanding of e-commerce/travel/transportation industry is a plus.
• Passion for sales, marketing, and travel partner commercial activities.
• Capable of working independently with minimal supervision.
• Ability to manage projects and multi-task with good communication skills.
• Comfortable with Excel, Google Docs, Salesforce CRM, and other technology tools.
• Comfortable with data analysis and reporting.
• Strong internal and external communicator with strong interpersonal skills.
• Comfortable with a fast-paced environment and changing requirements.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Product Design, eCommerce, English

ประเภทงาน:

งานประจำ

• Lead the strategy and operations function of one of Klook s multi-million USD transportation businesses globally and grow it into world leader.
• Drive commercial success and user experience improvements for the category.
• Design and grow a marketplace where merchants compete on price and service quality.
• Collaborate with regional business development teams to acquire valuable service providers.
• Lead initiatives and work with regional & cross departmental teams to elevate product performance such as product design, inventory availability & costs, content, cancellation privilege, instant confirmation etc.
• Develop metrics to track service levels as well as standard operating procedures to improve quality of a large & long-tail service providers.
• Work with our tech product management team to improve usability of booking processes on Klook s mobile app, website, and other distribution channels.
• What you ll need?.
• 7 years in the travel, mobility, ecommerce, or tech startup operations.
• Track records of growing a multi-million USD business portfolio and successfully driving cross departmental projects are preferred.
• At least 3 years of team management experience.
• Fluent spoken and written English. Fluent Chinese is a plus.
• Bachelor's degree or above.
• Eager to work in small team and fast-paced environment.
• A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that s not afraid to work independently when required.
• Globally-minded and comfortable working with people from different cultural background and in different time zones.
• What you ll get?.
• The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future.
• An environment that values honesty, transparency and respect with awesome co-workers globally.
• Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.