Concentrix (Thailand) Co., Ltd.
Customer Advisor
āļāļĩāđConcentrix (Thailand) Co., Ltd.Customer Service and Support
Location
Job Title:
Customer Advisor (Electronic After-Sales Service)
Job Description
The position primarily involves inbound customer calls, providing support and solutions to ensure a positive post-purchase experience.
Responsibilities:
- Receive in-bound calls from customers regarding after-sales service.
Perform after-sales service tasks to customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchased, replace products for customers in case itâs defective.)
Resolve customer complaints and issues, offering appropriate solutions in a timely and efficient manner.
Preferred Qualification:
- Multitasking skills
Required Qualification:
- Thai national
- Highschool diploma
- Fluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.
- Work Location: Onsite
Working Shift & Day:
- Shift pattern and day will be provided in advance
- Shift starting time from 09:00 to 12:00
- 1 month training
- Work day can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be a rare occasion where weekly off is split)
Benefits
- Monthly KPI & Attendance incentives
- Medical/Accident Insurance
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706Language Requirements:
English (Required), Thai (Required)Time Type:
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āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
Concentrix Thailand āđāļĢāļēāđāļāđāļāļāļđāđāļāļģāļĢāļ°āļāļąāļāđāļĨāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļĩāđāļāļąāļāđāļāļĨāļ·āđāļāļāđāļāļĢāļāļāđāđāļŦāđāļāļāļāļēāļāļ āđāļĢāļēāļāđāļ§āļĒāđāļŦāđāđāļāļĢāļāļāđāļāļĩāđāđāļāđāļāļāļĩāđāļĢāļđāđāļāļąāļ â āđāļāļĢāļāļāđāļāļĩāđāļāļļāļāđāļāđāđāļāļāļĩāļ§āļīāļāļāļĢāļ°āļāļģāļ§āļąāļ â āļāļĢāļąāļāļāļĢāļļāļāļāļļāļĢāļāļīāļāļāļāļāļāļ§āļāđāļāļēāļāđāļ§āļĒāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āđāļāļĨāļđāļāļąāļāđāļāļāļāļĢāļāļ§āļāļāļĢāđāļāļāļ§āđāļē 70 āļāļĢāļ°āđāļāļĻāļāļąāđāļ§āđāļĨāļ āļāļĢāļīāļāļēāļĢāļāļāļ ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: At Concentrix Thailand, we empower our people to reach their full potential. Hereâs why you should join us:
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