Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity:

We are seeking a People Experience Analyst/Senior Analyst to play a pivotal role in enhancing the employee journey at Agoda, with a particular focus on the Day One experience for new hires. This role is ideal for a service-minded professional who thrives in dynamic environments and is committed to ensuring a seamless and engaging employee experience from first day and beyond. You will be instrumental in managing and optimizing the onboarding experience, driving operational efficiencies, and leading strategic initiatives that align with Agoda's People team priorities.

In This Role, You'll Get To:

• Oversee and manage the Day One Onboarding Program for new hires, ensuring a smooth and engaging introduction to Agoda.
• Implement and continuously improve the onboarding process, aligning it with Agoda's People team objectives and overall business needs.
• Collaborate with cross-functional teams to enhance both onboarding and overall employee experience, ensuring a comprehensive and supportive environment.
• Identify and implement operational efficiencies within the onboarding and employee experience processes to improve the overall journey for employees.
• Monitor and evaluate the effectiveness of onboarding and employee experience programs, using feedback and data to make informed improvements.
• Partner with the business to ensure a seamless journey for all Agoda new hires and existing employees, from their first day and beyond.
• Handle day-to-day operations relating to onboarding and employee experience initiatives with a high degree of confidentiality.
• Serve as the primary point of contact for inquiries regarding onboarding logistics, orientation, available resources, and other related matters.
• Provide hiring managers with guidance on welcoming their new hires and setting them up for success.
• Contribute to broader Employee Experience and Engagement programs, such as organizing employee engagement activities, recognition programs, and events that foster a positive workplace culture.
• Support the development and execution of initiatives aimed at improving employee integration, engagement, and retention.

What You'll Need to Succeed:

• Experienced in program management, enhancing employee experience, managing engagement or events, or driving marketing projects or campaigns.
• Strong strategic thinking and problem-solving skills, with the ability to implement effective solutions.
• Capability to manage high-volume tasks with strong attention to detail and accuracy.
• Project management skills, with a track record of driving successful outcomes.
• Ability to build and maintain strategic relationships with diverse stakeholders.
• Highly inquisitive and open-minded, eager to explore and experiment with new options to deliver better results.
• Strong interpersonal and communication skills, able to communicate effectively with a diverse group of professionals.
• Data analytical skills, able to identify success metrics and derive effective methods of measuring outcomes. Proficiency in working with data sets and conducting analysis to improve programs.
• Excellent verbal and written communication skills in English.
• High level of discretion, confidentiality, and ethics.
• Ability to work independently while being a collaborative team player.

It's Great If You Have:

• At least 3 years of experience working in Human Resources, marketing, or event management, ideally in roles that contribute to enhancing employee engagement, onboarding processes, communications, or related activities.
• A strong eye for design and visual perspective.
• Experience in designing and implementing onboarding programs at a global scale.
• Good presentation skills or experience facilitating workshops with confidence in public speaking
• Experience in handling employee experience initiatives or training programs within an in-house setting or service delivery line.
• Understanding of the overall onboarding process.