Responsibilities

• In-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP
• Managing and provisioning virtual desktops like instant clones, instant clones, full clones
• Experience in creating desktop pools both dedicated and floating and configuring policies for the same
• In-depth knowledge on packaging applications using the app volume manager and Thin-App console
• Experience on working in incidents, service requests and changes
• Experience in creating SOPs and Runbooks
• Identify RCA for re-occurring issues
• Document RCA for P1 and Major incidents
• Work as a team player and collaboratively work with multiple teams.

 Qualifications 

• Minimum of 6 years of experience in managing Horizon sites and strong VDI administration skills
• Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues
• Providing effective inputs to enhance user experience and configuring optimization policies for the environment
• Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components
• Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console
• Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.
• Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.