ทักษะ:

Teamwork

ประเภทงาน:

งานประจำ

• Manage employee records and ensure confidentiality of sensitive information.
• Coordinate among the internals team and HR shared service to ensure smooth HR operations.
• Provide support for organization changes and initiatives.
• Maintain and update HR systems and employee records.
• Prepare report on HR metrics.
• Provide onsite support to HR Partners in client-facing interactions, ensuring seamless coordination and effective resolution of employee and organizational needs..
• Minimum of 3 years of HR Generalist experience in a fast-paced and dynamic environment.
• Good communication and relationship management skills.
• Collaborative, able to work across organizational entities and build and maintain strong networks.
• Advocate for inclusion and diversity with demonstrated leadership, teamwork and collaboration in a professional setting.

ทักษะ:

SAP, Project Management, English

ประเภทงาน:

งานประจำ

• Bachelor s degree in Information Technology or related field.
• Minimum of 3 years of experience in Implementing SAP BPC Standard version (2021).
• Proven consulting skills, including problem-solving, strategic thinking, and client relationship management.
• Strong communication, presentation, and stakeholder management skills.
• Certification in SAP BPC and/or Project Management is advantageous.
• Good communication in English.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

Meet Deadlines

ประเภทงาน:

งานประจำ

• The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The r ...
• Your role requires the following responsibilities -.
• Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
• Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
• SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
• Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
• Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
• SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
• Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
• Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
• Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
• Attendance Tracking: Accurately track team attendance for billing purposes.
• Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
• Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.
• The following skill are required to perform this role-.
• Resilience:Strong coping, emotional resilience, and stress-management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong knowledge of content policies, community guidelines, and online safety practices.
• Leadership and Management Skills:Strong leadership qualities to guide and motivate team members.
• Ability to delegate tasks effectively and manage workloads.
• Decision-making skills to resolve conflicts and make tough choices.
• Time management and organizational skills to prioritize tasks and meet deadlines.
• Communication Skills:Excellent verbal and written communication skills to convey information clearly and concisely.
• Active listening skills to understand team members' concerns and provide effective feedback.
• Problem-solving and Critical Thinking:Analytical skills to identify issues, assess situations, and find practical solutions.
• Ability to think critically and make informed decisions under pressure.
• Performance Management:Skill in setting performance goals and monitoring team members' progress.
• Capacity to provide constructive feedback and coach team members for improvement.
• Ability to conduct performance evaluations and implement performance improvement plans.
• Strong understanding of the relevant business process and industry-specific tools.
• Proficiency in using software and systems necessary for team operations.
• Ability to analyze data and generate meaningful insights to drive performance improvements.
• Conflict Resolution:Capability to manage conflicts within the team and mediate disputes.
• Skill in maintaining professionalism and promoting harmony in challenging situations.
• Adaptability and Flexibility:Openness to change and ability to adapt to evolving business requirements.
• Flexibility to manage unexpected challenges and adjust plans accordingly.
• Client and Stakeholder Management:Strong interpersonal skills to interact with clients and stakeholders.
• Ability to understand client expectations and manage relationships effectively.
• Attention to Detail:Thoroughness in reviewing and validating work for accuracy and quality.
• Ability to identify process gaps and areas for improvement.
• Ethical and Professional Conduct:Adherence to ethical standards and professionalism in all interactions.
• Commitment to maintaining confidentiality and data security.
• Awareness of and ability to manage emotions, both for oneself and when interacting with team members.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประเภทงาน:

งานประจำ

• Shape the change vision and define the change acceptance strategy for the project.
• Develop and implement change initiatives, including the skills, structures, tools, and support mechanisms needed for managing organizational change.
• Measure and monitor progress toward achieving the desired state of change.
• Serve as a subject matter expert (SME) in change management with deep knowledge and experience.
• Provide advisory and influencing support to stakeholders at various levels.
• Lead decision-making processes, ensuring alignment with project objectives and organizational goals.
• Collaborate with cross-functional teams to drive alignment and commitment to change initiatives.
• Act as a trusted advisor to stakeholders, addressing concerns and fostering buy-in.
• Design and deliver comprehensive training programs to support the adoption of new processes and systems.
• Ensure training materials and sessions meet the needs of diverse audiences.
• Foster a learning environment that encourages skill development and knowledge transfer.
• Analyze and assess the impact of change on business processes and operations.
• Identify risks and provide innovative solutions to address challenges across multiple teams.
• Guide project teams on change management methodologies and best practices.
• Support teams in executing change and training activities effectively.
• Advanced proficiency in leading organizational change initiatives.
• Proven ability to develop and execute change strategies for large-scale projects.
• Advanced experience in designing and delivering impactful training programs.
• Strong understanding of training methodologies and adult learning principles.
• Exceptional influencing and advisory skills to engage stakeholders and drive consensus.
• Proven track record of making critical decisions and guiding teams toward solutions that apply across multiple areas.
• Ability to work with diverse teams and build strong relationships with stakeholders.
• Expertise in identifying challenges and implementing cross-functional solutions.
• Based in Bangkok, with occasional travel to Rayong as required..
• Why Join Accenture?
• Be a part of a global team that drives innovation and transformation. At Accenture, we provide opportunities to lead impactful projects, collaborate with top talent, and make a difference in the industries we serve. If you are a dynamic leader with expertise in change management and training, we welcome you to join us and shape the future of business.

ประเภทงาน:

งานประจำ

• Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
• Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
• SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
• Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
• Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
• SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
• Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
• Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
• Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
• Attendance Tracking: Accurately track team attendance for billing purposes.
• Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
• Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.

ทักษะ:

Automation, Project Management, Procurement

ประเภทงาน:

งานประจำ

• Conduct GBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations.
• This position determines the best way to run the process with Non-Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client s Operations process & organization.
• Foundational Automation High Level and Detailed Assessments for External Clients.
• E2E Solution ownership for a set of processes regardless of which technology combination is underlying.
• Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients.
• Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated.
• Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the life-cycle of transforming a process or GBS/SSC organization.
• Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions.
• Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients.
• Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments.
• Based on high level process scan/analysis sessions effectively select/eliminate processes for further detailed assessment.
• Ability to visualize the transformed/automated process with a Design pattern thinking based on the intervention/automation Tool that is selected or is to be selected.
• Understand the commercial impact of a Tool selection.
• Holistic solution approach including the detail design plan to adhere to a hybrid-Agile implementation.
• Ability to apply the Design pattern thinking, Solution approach (Hybrid-Agile) leading to effective business case predictions.
• Identify repetitive manual tasks that have a potential for transformation/re-engineering/Automation.
• Propose standardization and re-engineering to optimize Automation potential.
• Ability to understand the process performance from a handling time perspective.
• Drive Client workshops to understand Scope and Process details.
• Conduct High Level Process and Technical Feasibility Assessment.
• Propose & define transformation/automation Scope of the process.
• Design a high level transformation/optimization/Automated Solution schematic.
• Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope.
• Assign Solution Complexity for the proposed Scope to be automated for the process.
• Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits.
• Define a quantifiable Benefits Case to feed into the Business Case for the client.
• Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.
• Utilize the reusable Asset library & identify reusable components within each client.
• Create a plan (hybrid-agile) to automate the process.
• Post Implementation support for Change Requests - CR Impact analysis, Gauge feasibility, effort, timelines, Complexity, Benefits, etc.,.
• Lead & facilitate Sign off from the Client stakeholders on PDD, SDD, Scope and Plan.
• Ability to lead & conduct Proof of Concepts wherever required by the Client.
• 10 years experience in Business Transformation and Process Improvement.
• 3 years experience in team management.
• Direct experience in BPO, Contact Center, E-Commerce, Technology will be advantage.
• Business Analysis, Requirements Gathering.
• Analytics Solutions Design Skills.
• Stakeholder Management Skills.
• Project Management Skills.
• Story Telling or Communication Skills.
• Critical Thinking and Problem-Solving Skills.
• Transformation Skills.
• Design Thinking.
• Procurement and Finance Skills.
• Six Sigma Project Certification (Green or Black belt and LSS Certified).
• RPA Tools Certification (for Design not coding).

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Supervise the daily operation on RTR process, including IC, FA, costing, transaction, reconciliation, analysis and reporting, etc.
• Daily operational performance management and meet targets including Service Level Agreements with client;.
• Achieve client s Service Satisfaction at the level of client s management and also end-users;.
• Facilitate the operational Change Request (CR) process;.
• Build team succession and make it effectively;.
• Provide a holistic view of service delivery to the client;.
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues.
• Support Ad Hoc contractual projects for the client in line with the nominated project team;.
• Initiate and own continuous improvement projects within area of his/her responsibility;.
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.
• Key Responsibility.
• Operation Excellence.
• Work with OE support team ;.
• Sound Operations management experience (including SLA management);.
• Basic contractual / change management knowledge;.
• Client interaction skill;.
• Problem Solving.
• Experience in managing unstructured problems.
• Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
• For contractual problems - working closely with SDL to ensure gaps are identified and closed with client agreement.
• Project Management.
• Attendance to meeting and reviews based on defined MOS system;.
• Support SDL achieve the cost control within budget;.
• People developer, build up team succession and keep the delivery continuously;.
• Client communication, build up the relation and expectation management;.
• Innovation at work, and focus on client value creation;.
• Take ownership.
• Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
• Fluent Thai, English skills including Oral and Business Writing.
• Familiar with F&A outsourcing operation,.
• Rich client facing experience, good at communication with client.
• High responsibility and dedication on work.

ทักษะ:

Oracle, SAP, English

ประเภทงาน:

งานประจำ

• Knowledge on multi-landscape environments Oracle, MsSql, HANA, Business objects, Data services.
• Designed and implemented SAP environments and develop creative solutions to meet database performance.
• Plan and install support packs, conduct upgrades, manage backups/recovery, system refresh and troubleshooting, conducting failover testing and validation.
• Bachelor's Degree in Information Technology, Computer Science, Business or other relevant fields.
• Minimum of 3 years of experience in SAP Basis.
• Can communicate in English and Thai.

ประเภทงาน:

งานประจำ

• Responsible in troubleshooting basic end-user issues related to workstation, server, network, voice, assets and mobile.
• Workstation installations, movement, upgrades, back-up, monitoring, and related workstation tasks based on agreed targets.
• Application of break-fix analysis on workstation operating systems, applications, utilities, Internet/Intranet tools, and related workstation services.
• Performing/assisting with the troubleshooting on managed active directory and other related services.
• Performing/assisting with the network/connectivity related tasks, and preventive maintenance
• Proactive monitoring of voice systems to ensure maximum availability and optimal operation of office phone systems including phone handsets, MDF/ IDF wiring, VoIP systems and voice circuits.
• Responsible in coordinating workstation hardware related issues to vendor.
• Responsible in providing timely and accurate update and information on assigned incidents and service request.
• Responsible on the timely escalation of incidents which cannot be resolved on time or would need vendor/third party support.
• Coordinates with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary. Ensures that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process
• Work closely with service providers to resolve workstation related issues and/or in provisioning new services.
• Responsible in performing workstation installation, upgrade, preventive maintenance, back-up, monitoring, access administration and other related communication and server infrastructure tasks.
• Maintains data integrity and ensures the security of workstations in accordance to standards and best practices (e.g., standards implementation/configuration hardening, secure access control, patch updates, etc.)
• Act as endpoint process expert.
• May be tasked as a Dedicated Support Engineer where required.
• May be tasked to coordinate or be a member of various continuous improvement initiatives of the organization.
• Responsible for Network Load Conversions for troubleshooting and training room set-ups. 14. Performs assigned activities or tasks which are aligned to the set objectives by the management.
• New graduate and candidate 1 year experience are welcome

ทักษะ:

Compliance, Internal Audit, Legal

ประเภทงาน:

งานประจำ

• Lead the solution design and engagement delivery on projects in the DRC service line, engaging senior client stakeholders to manage project delivery expectations, risks and issue resolutions.
• Supervise a project team in all components of strategy and governance, process excellence and integration, regulatory reform, performance insights and execution.
• Assist clients throughout the full lifecycle of project implementation, integration business process redesign, communication and training, etc.
• Work with client's business units, including Compliance, Risk Management, IT, Internal Audit, Legal, Strategic Planning, Data, Analytics and Finance to gain a thorough understanding of the compliance onboarding and ongoing monitoring processes and procedures development.
• Responsible for management of engagement financials to ensure that engagements are profitable and meet the minimum engagement margin targets.
• Develop, lead and grow a practice of Compliance professionals within Accenture, leveraging the wider global talent capabilities, SEA FS practice and the Capability Network.
• Support the team in its continuous learning and development to uplift the skillsets and ensure the relevance of skill sets to the latest market developments and demands.
• Business Development.
• Active market presence through issuance of research and thought leaderships, participate in market events and industry forums.
• Develop and lead client opportunities through active discussions with the industry leaders and local / regional and global regulators, as the case may be.
• Develop opportunities into active pursuits and lead the client management at the senior stakeholder levels and all aspects of the proposal development process
• Domain Development.
• Lead/ assist in the development of new intellectual capital for Accenture, conduct leading edge research on white papers, support development of marketing collateral, and assist in publishing articles in industry periodicals
• Professional Skill Requirements.
• Experience within a consulting (preferred) and/or banking firm is essential.
• Regulatory change management - implementation of new regulatory requirements from local/global regulatory bodies and/or remediation of regulatory gaps.
• Experience in compliance, regulatory adherence, and conduct, either generalist or in risk and control development and management. Understanding of other key risk areas and related processes across the financial services is also key (model, third-party, reporting, operational, technology, reputational, governance, change, transaction processing, people, legal etc).
• Risk and control framework/ taxonomy/ library/ development or management experience.
• Proven track record in project delivery and change management. Demonstrate ability to grasp concepts and run with work independently quickly and at speed with strong project management skills.
• People management skills with proven experience in leading teams (including virtual and overseas teams) effectively.
• Excellent communications skills to lead workshops and influence senior stakeholders.
• Strong and agile problem-solving skills.
• People Development.
• To participate in recruitment processes to hire strong team members for delivery of engagements.
• To perform role of counselor and coach, provide input and guidance into Accenture's staffing process, actively participate in staff recruitment and retention activities, and actively participate in building a practice and training in Accenture's DRC service line.
• All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Market Planning, SAP, English

ประเภทงาน:

งานประจำ

• Be responsible for design, implement and deliver the functional and technical components of the planning, budgeting and forecasting solutions.
• Able to interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements.
• Responsibilities include, using knowledge of accounting functions on General Ledger, Asset Accounting, Controlling and Profitability process areas.
• Focusing on SAP SAC and SAP Datasphere on development and deployment of business Intelligence Solutions to support business requirements using SAC Planning.
• SAP Business Planning and Consolidations BPC, BusinessObjects Business Intelligence BO BI and Data Warehouse BW skills will be an advantage.
• Bachelor s degree in IT or equivalent work experience.
• Minimum 2 years of experience in managing SAP Analytical and/or Reporting work streams for large or complex systems for various industry sectorsExperience on SAC BPC as a planning tool,.
• Designing implementing data models and data conversionDemonstrates thought proven abilities and technical experience with SAP.
• Analytics technologies S 4HANA Embedded Analytics, BW 4HANA, SAP Fiori, Google Azure AWS Cloud technologies and BI visualization tools.
• Good Understanding of SAP data structures, End to End dataflow, SAC predictive capabilities, augmented analytics, planning, budgeting, forecasting, etc.
• Ability to be flexible and work analytically in a problem solving environment.
• Ability to travel to client sites local or overseas.
• Excellent leadership, communication written and oral and interpersonal skills.

ประเภทงาน:

งานประจำ

• Engage client stakeholders and customers in participatory activities including observational studies, customer interviews, heuristic evaluations, task analysis and other forms of quantitative and quantitative research to uncover insights
• Involve in design and ideation workshops as a facilitator according to its design goals with human-centered design techniques
• Work closely with the Interaction Designer and other designers to create personas, storyboards, and compelling customer journeys
• Gather design research and workshop outputs to develop design insights that help to form the design language or style guide
• Consider systems and frameworks to organize information and design layouts that are simple to understand and relevant to user needs
• Design innovative interaction models that engage and delight
• Contribute to experience design standards and guidelines
• Ensure the governance of detailed design layouts, hi-fi prototypes and prepare visual assets and accompanying documentation for handoffs
• Be a maker and storyteller; effectively communicate concepts to stakeholders, both verbally and visually
• Collaborate effectively with cross-functional teams that include other designers, solution architects, front-end and back-end developers, engineers and project managers
• Assist team in the planning and running of usability tests or validation sessions
• Incorporate test results to hi-fi design iterations from usability test findings
• Flexibility to work in different delivery environments, be it in design sprints or waterfall models.
• Professional Experience
• 2+ years of experience in user experience design (new graduates with impressive portfolio are also welcome)
• A portfolio showcasing innovative design solutions and how you arrived at them
• Fluency in both English and Thai.
• Proven experience in defining user experiences across multiple mediums
• Good knowledge of the design process
• Strong communication skills, both written and oral
• A passion for people and have an eye for design
• Ability to articulate design rationales, defend design decisions
• Great attention to detail, with a can-do attitude
• Collaborative team-playing within the design team as well as cross-functionally
• Highly skilled in graphic design, love tinkering with colours and typography
• Working knowledge of design, rapid prototyping and usability testing tools, such as Adobe Creative Suite, Axure, Sketch, InVision; understanding of other applications such as Framer, Marvel, Principle and so on are welcome
• Adept to learn and pick up new design and UX tools on the go
• Comfortable with sketching ideas with pen, paper and post-its
• Knowledge of web-based technologies and their impact on feasibility of design solutions
• Adaptive and ability to manage stress at times
• Willingness to travel where required
• Handle feedback well in a collaborative and iterative environment
• Degree in related design discipline preferred, although portfolio and design application skills will be determinant factors.

ทักษะ:

DevOps

ประเภทงาน:

งานประจำ

• Develop technical solution architecture and design.
• Architect solutions and estimate technology solutions.
• Analyze cost-to-serve and plan solution costing and pricing.
• Oversee design and implementation of complex, large-scale distributed applications (5+ years of experience).
• Design systems with a focus on complex interactions, data flows, APIs, and interfaces.
• Possess broad architecture skills in application, infrastructure, data, and integration.
• Understand contemporary paradigms like Cloud, DevOps, and Agile.
• Manage projects effectively and communicate with stakeholders across teams.
• Present confidently to executives and IT management.
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in designing and implementing complex distributed applications.
• Strong knowledge of application, infrastructure, data, and integration architecture.
• Familiarity with Cloud, DevOps, and Agile methodologies.
• Excellent project management and communication skills.
• Knowledge of microservices and full-stack engineer.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, English and Thai skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• e.g., over 18 years of age.
• shift timings/requirements to work weekends and holidays.

ทักษะ:

Business Development, Project Management, English

ประเภทงาน:

งานประจำ

• Work closely with Client Account Leads and Sales Teams to originate and close new opportunities for IX focusing on resource clients which primarily include Oil & Gas and Energy industry in Thailand.
• Consult with client stakeholders to identify and define business requirements and digital transformation opportunities.
• Stay abreast of technological advancements and regulatory changes in the Thai Oil & Gas and Energy market to advise clients appropriately.
• Work closely with IX SEA Leadership to build and expand the IX team in Thailand for Oil & Gas and Energy industry.
• Lead and oversaw the IX delivery of digital solutions in the Oil & Gas and Energy industry.
• Develop and maintain relationships with key client stakeholders and ecosystem partners.
• Collaborate with IX SEA Leadership and IX teams in different countries to enrich IX offerings to Thailand clients.
• Job Qualifications.
• Bachelor's or Master's degree in Chemical, Mechanical or similar Engineering related to Process Plant Operations.
• Minimum of 10 years of experience in digital consulting or systems integration, with major experience in oil & gas industry.
• Strong understanding of the digital technologies relevant to the energy sector, such as MES, IMOM, Manufacturing Supply Chain, Renewable Energy, IoT, AI, Pervasive Wireless, Cloud solutions, and Cybersecurity etc.
• Preferably with experience in sales/business development and large-scale transformation projects.
• Excellent problem-solving, analytical, and project management skills.
• Proficient in Thai and English, both written and spoken.

ทักษะ:

Japanese, English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Japanese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

ทักษะ:

Java, Kotlin, Golang, English

ประเภทงาน:

งานประจำ

• Collaborating with Business Analyst, Project leads and IT team to resolve issues and ensuring solution are viable and consistent.
• Analyzing an organization and designing its processes and systems.
• Assessing the business model and its integration with technology.
• Assessing current state, identifying customer requirements, and defining the future state and/or business solution.
• Researching, gathering and synthesizing information.
• Understanding as-is process, analyzing users' requirements and documents requirements.
• Bachelor's degree in international communication engineering, Computer Engineering, Computer Science, Business Administration, Management Information System, Information Technology or related field.
• At least 2 years' Experience in Application Development as System Analyst, developers, or testers.
• Core Banking or Banking project experience.
• 2 years' experience in JAVA, Kotlin, Golang, or any other programming language.
• 2 years' experience in MySQL, Postgres, MariaDB, or MS SQL, or any other database.
• Familiar with Redis or any in-memory DB will be benefit.
• Familiar with Docker or Microservices development will be benefit.
• Familiar with No SQL like MongoDB or Elasticsearch will be benefit.
• Familiar with Cloud technology will be benefit.
• Have knowledge about software architecture (any pattern) will be benefit.
• Good in English speaking and writing.
• Strong analytical and proven ability to quickly understand complex business and systems and provide a suited solution for clients.
• Excellent interpersonal and communication skills and ability to effectively collaborate with diverse people such as clients, developers, quality assurances, subject matter experts, and architects.

ประเภทงาน:

งานประจำ

• Bachelor s Degree in Information Technology, Computer Science or another relevant field.
• At least 1-year related work experience in Data Migration or Implementation.
• Knowledge and working experience in handling SAP MM, FI or SD module.

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Design, build and configure applications to meet business process and application requirements.
• Keep abreast of current and emerging SAP technologies and trends and assist in the selection of robust and appropriate technologies.
• Design and deliver retail-specific processes and end to end functional configuration in SAP.
• Demonstrate technical expertise in end-to-end configuration of sales and supply chain processes in SAP (or S/4 HANA).
• At least 1 year of experience as SAP SD Consultant.
• Degree in Information Technology, Computer Science or another relevant field.
• Hands on experience in Implementation or Data Migration is a must.
• Experience in data migration is a must.

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise and make appropriate recommendations in terms of developing best practices for the company.
• More than 4 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: HCM or SuccessFactors, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Know the integration points and 'tie-ins' with other modules.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.

ทักษะ:

Accounting, Sharepoint, Excel

ประเภทงาน:

งานประจำ

• Bachelor s degree in accounting, Computer Science, Information Technology, or related fields.
• Testing Skills:Interested in testing methodologies.
• Familiarity with testing tools like JIRA, SharePoint or other defect-tracking systems.
• Knowledge of Excel, SQL for database queries to verify data integrity during testing.
• Soft Skills:Strong problem-solving and analytical skills.
• Excellent communication and documentation skills.
• Ability to work collaboratively in a team and independently when required.
• Execute test cases for SAP authorization testing.
• Validate roles, profiles, and authorizations to ensure compliance with business and regulatory standards.
• Perform SoD analysis and validate remediation controls in the GRC Access Control module.
• Work closely with SAP functional teams, business analysts, and developers to understand business requirements and test scenarios.
• Identify, report, and track defects in tools like JIRA, SharePoint.
• Retest and close defects after appropriate fixes are implemented.

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise and make appropriate recommendations in terms of developing best practices for the company.
• More than 2 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Know the integration points and 'tie-ins' with other modules.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.

ทักษะ:

SUN

ประเภทงาน:

งานประจำ

• Managing the end-to-end Quality, Training & Policy (QTP) strategy and execution across sites.
• Responsible for the performance of the QTP Teams across sites & regions.
• Define and execute on standard documentation strategy for QTP function ensuring qualitative and quantitative metrics (as agreed with Client) are defined for the success of each function.
• Define and execute measurement strategies for functional scorecards within Service Provider site.
• Engage with QTP & operations team across sites to ensure processes continue to meet business outcomes.
• Communicate critical feedback and best practices from all regions to site delivery teams.
• Enable change management execution for routine changes across multiple regions within their specific Service Provider.
• Improve, align, and maintain processes across functional skills of quality, training and policy center of excellence across multiple regions within their specific Service Provider.
• Monitor performance through metric review and statistical inference to drive improvement.
• Provide recommendations to Client for re-engineer existing processes which are broken or not delivering results for scaled review.
• Orchestrate cross-functional role within Service Provider sites to aid business metric achievement.
• Establish and provide functional skill development strategies within Service Provider sites to attract and retain the best talent.
• Establish governance engagements within Service Provider sites and across Client groups to communicate execution strategy and provide progress.
• Engage with Client counterparts on regular frequency to drive partnership and collaboration.
• KEY QUALIFICATIONS/SKILLS.
• 10+ years of experience in quality, learning & change management functions within an operations setting.
• 8+ years of people management experience in leading teams.
• Experience identifying and implementing process improvement opportunities within enabling functions to drive business outcomes.
• Experience managing and growing global teams, while keeping pace with changing policies and standards Experience working across a global multicultural and multilingual team, tackling problems and designing business solutions.
• Experience in any process improvement framework or process maturity models in design and execution.
• Experience communicating with, influencing, and presenting to a variety of audiences, including global cross-functional leaders.
• Able to work on shift rotation including Sat-Sun and public holiday.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SAP, Good Communication Skills, English, Polish

ประเภทงาน:

งานประจำ

• Work closely together with functional consultants, roll-in team, and partner system counterparts in Agile project mode.
• Design scalable interface solution in SAP PO for efficient interface deployment.
• Analyze existing PI interfaces from previous SAP systems and define technical solution options.
• Perform effort estimation.
• Implement and test solutions.
• Perform issue analysis and defect fixing.
• Minimum 3 years experience in SAP PO/PI and APIs Development.
• Interface Development.
• Very good knowledge of English and Polish - to the extent that you can understand and create technical documentation, create presentations and work in an international team.

ทักษะ:

Assurance, Business Development, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Responsible intermediate proficiency in Requirements Analysis related to commerce, martech, CRM to gather and analyze business requirements, identify gaps and opportunities, and recommend solutions.
• Involve conducting stakeholder interviews, facilitating workshops, documenting business processes, and creating functional specifications.
• Intermediate proficiency in Business Process Design and intermediate proficiency in Business Process Analysis Tools.
• Gather and analyze business requirements to identify gaps and opportunities.
• Facilitate workshops and conduct stakeholder interviews to gather requirements.
• Document business processes and create functional specifications.
• Collaborate with cross functional teams to ensure successful project delivery.
• Provide support in testing and quality assurance activities.
• Identify and recommend process improvements to enhance business performance.

ทักษะ:

Teamwork, Labor law, Human Resource Management

ประเภทงาน:

งานประจำ

• To proactively provide individual employee coaching and guidance on career development, based on a strong understanding of a person s interests and aspirations and knowledge of Accenture s business.
• To provide personalized employee support connect people to projects, coach people on best fit roles, balance career goals and business priorities.
• To have honest and transparent conversations, with compassion and empathy to help people grow, keeping both personal and key practice priorities at the forefront.
• To work closely with your Practice Lead to understand our business/practice strategy and current performance and use that knowledge as you coach your people.
• To work with our HR team to understand talent priorities and talent programs and make employees aware of specific opportunities.
• To proactively work with employees to ensure business-critical employee information is up to date and accurate.
• To work with the Employee Experience to coordinate the Employee Experience in the practice, including engagement, feedback, coaching and learning.
• To work with Inclusion & Diversity to develop and execute strategies and actions to achieve I&D objectives and measure the results and key trends in the practice.
• Minimum of 5 years of HR Business Partnering or HR Generalist experience in a fast-paced and dynamic environment.
• Good communication and relationship management skills.
• Collaborative, able to work across organizational entities and build and maintain strong networks.
• Advocate for inclusion and diversity with demonstrated leadership, teamwork and collaboration in a professional setting.
• Proficient understanding of Thai labor law.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Leadership Skill

ประเภทงาน:

งานประจำ

• Responsible for providing expert guidance on business transformation initiatives. Your day to day activities will involve analyzing business processes, identifying areas for improvement, and developing and implementing transformation strategies. You must have an Expert proficiency in Business Transformation.
• Analyze business processes to identify areas for improvement and develop transformation strategies.
• Collaborate with cross functional teams to implement transformation initiatives.
• Provide expert guidance and support to project teams throughout the transformation lifecycle.
• Conduct rigorous testing and troubleshooting to optimize the performance of transformation strategies.
• Develop and deliver training programs to ensure successful adoption of transformation initiatives.
• Minimum of 3+ years of change management/ consulting experience is expected for Consultant Level.
• Minimum of 6+ years of change management and/or consulting experience is expected for Manager Level.
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness etc.) is highly desirable.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Compliance, Excel, Human Resource Management

ประเภทงาน:

งานประจำ

• Support local HR teams in managing sensitive employee situations and to review instances of employee misconduct, including investigating and recommending disciplinary action weighing the extent of violation, fairness of action and local employment laws.
• Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations.
• Assess policy issues in regard to legal risk; work with legal advisors to ensure com ...
• Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team.
• HR Project and L&D Support (30%).
• Coordinate and administer various learning programs including onsite and online training sessions.
• Manage Training logistics, including scheduling, and venue coordination.
• Support Thailand HR project per assignment e.g. employees engagement survey, engagement activities.
• Responsible for document submission to Department of Skill Development in monthly basisBachelor s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management..
• Minimum 3 years of related work experience, with at least 2 years of experience in Labor/Industrial relations/Employee Relations.
• Experience in a global or multi-national work environment.
• Familiar with Thai Labour law.
• Prior HR Employee Relations experience, HR Project support, or Accenture HR experience.
• Excel, PowerPoint skills.
• Detail oriented.
• Strong organization and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent project management skills with the ability to handle multiple tasks simultaneously.
• Ability to remain confident under pressure and work with teams collaboratively to address issues.
• Comfortable learning to use reporting tools and conduct analysis.
• Effective oral and written communication skills.
• Problem solving skill.
• Quality assurance/thoroughness.
• Comfortable working in office and virtually.
• Collaborative, able to work across organizational entities and to build and maintain strong networks.
• Advocate for inclusion and diversity.
• Demonstrated leadership, teamwork and collaboration in a professional setting.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..