Customer experience is the battleground for brands today. Winning in an experience-led market means being hyper-focused on the customer and agile enough to offer new, connected experiences that flex to accommodate individual needs. Accenture Interactive helps brands and clients create the best customer experiences around the globe, through connected offerings in design & innovation, commerce, content and marketing. Come be a part of a talented team of designers who put users, humans at the heart of design, to develop the very best products and solutions across all digital mediums. As a Visual Designer, you will be involved in the full spectrum of design activities from discovery to prototyping; setting up the design language, style guides, key visual design templates, and hi-fi prototypes. Working alongside your Interaction Designer, you will own the design process, bring concepts to life, and to deliver great digital products and experiences of tomorrow.

Key Responsibilities
• Engage client stakeholders and customers in participatory activities including observational studies, customer interviews, heuristic evaluations, task analysis and other forms of quantitative and quantitative research to uncover insights
• Involve in design and ideation workshops as a facilitator according to its design goals with human-centered design techniques
• Work closely with the Interaction Designer and other designers to create personas, storyboards, and compelling customer journeys
• Gather design research and workshop outputs to develop design insights that help to form the design language or style guide
• Consider systems and frameworks to organize information and design layouts that are simple to understand and relevant to user needs
• Design innovative interaction models that engage and delight
• Contribute to experience design standards and guidelines
• Ensure the governance of detailed design layouts, hi-fi prototypes and prepare visual assets and accompanying documentation for handoffs
• Be a maker and storyteller; effectively communicate concepts to stakeholders, both verbally and visually
• Collaborate effectively with cross-functional teams that include other designers, solution architects, front-end and back-end developers, engineers and project managers
• Assist team in the planning and running of usability tests or validation sessions
• Incorporate test results to hi-fi design iterations from usability test findings
• Flexibility to work in different delivery environments, be it in design sprints or waterfall models

Professional Experience
• 2+ years of experience in user experience design (new graduates with impressive portfolio are also welcome)
• A portfolio showcasing innovative design solutions and how you arrived at them
• Fluency in both English and Thai

Qualifications And Requirements
• Proven experience in defining user experiences across multiple mediums
• Good knowledge of the design process
• Strong communication skills, both written and oral
• A passion for people and have an eye for design
• Ability to articulate design rationales, defend design decisions
• Great attention to detail, with a can-do attitude
• Collaborative team-playing within the design team as well as cross-functionally
• Highly skilled in graphic design, love tinkering with colours and typography
• Working knowledge of design, rapid prototyping and usability testing tools, such as Adobe Creative Suite, Axure, Sketch, InVision; understanding of other applications such as Framer, Marvel, Principle and so on are welcome
• Adept to learn and pick up new design and UX tools on the go
• Comfortable with sketching ideas with pen, paper and post-its
• Knowledge of web-based technologies and their impact on feasibility of design solutions
• Adaptive and ability to manage stress at times
• Willingness to travel where required
• Handle feedback well in a collaborative and iterative environment
• Degree in related design discipline preferred, although portfolio and design application skills will be determinant factors