Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.

Improve client's experience by driving optimal and appropriate product adoption

When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.

When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.

Become an expert on all Facebook Advertising solutions.

Ability to identify trends and solve problems.

Providing vital product insights & feedback from their own experience using the Facebook Products and sharing the feedback from the Facebook Advertisers.

Champion in producing success stories from advertisers who have had success in growing their business by using the Facebook products.

Use a variety of tools to be able to properly communicate and drive Advertiser's business to success.

Bachelor's degree

1 to 3 years working in a Digital marketing/online sales organization

Knowledge of MS Office and use of voicemail and electronic mail systems

Excellent communication skills: verbal, written, listening skills

Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment

Proactive mindset with regards to identifying issues and opportunities as well as communication with clients

Highly motivated and goal-oriented

Takes direction well while also demonstrating proactive behavior

Creative decision-making skills and proven ability to work independently

Strong attention to detail and follow-up skills Ability to multitask and work under pressure

Feels comfortable contacting clients via phone, chat or email

Bi-lingual agents: Level of proficiency in the local language is "Native" and B2 in English, following the Common European Framework (CEF), unless mutually agreed upon.