About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Hotel and Private Residences Bangkok Chao Phraya

Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic recent riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya offers an atmospheric urban resort experience for both international and regional travelers.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What You Will Be Responsible For

The Four Seasons Hotel Bangkok is looking for a Hotel Manager. Candidate with passion for excellence, expertise in hospitality operations and proven leadership experience.

The Hotel Manager will provide leadership and management for all operational hotel personnel: directly for two key management personnel and indirectly for management, non-management personnel. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the end results of their use. Represent the hotel to civic, business, industry and local government.

What you will do

• Provide leadership and management for all operational hotel personnel: directly for two key management personnel and indirectly for management, non-management personnel. Accept responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the end results of their use. Represent the hotel to civic, business, industry and local government.
• Coordinate and manage the day-to-day operations of the hotel.
• Attend and participate in all Planning Committee meetings and events.
• Meet on a regular basis with all managers, supervisor, and non-management employees and conduct regular tours of the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken.
• Monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary.
• Able to control all capital expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis.
• Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow.
• Control expenses through actively participating in all areas of the hotel operation
• Develop profit improvement ideas, policies and procedures and implement them with approval of the General Manager
• Respond appropriately in the event of any hotel emergency or safety situation and comply with all local codes and ordinances with a focus on guest and employee safety
• Implement action plans to correct problems identifies in Operations Standards Surveys
• Ensure facility is well maintained from both housekeeping and engineering standpoints.
• Actively participate in all appropriate operations committees such as Energy Conservation Program, Four Seasons for Good Program, Safety Committees, and Recycling.
• Oversee preventive maintenance programs such as “Perfect Room” initiative
• Assist in ensuring that all areas of the hotel are appropriately staffed to handle demand periods, and that staff are well trained, polite and conduct themselves in a professional manner
• Monitor all standards in the hotel to ensure they are in place and enforced
• Conduct and or participate in the performance review of all Planning Committee members and the development of any manager assigned as a mentee
• Meet with the Director of People & Culture on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees
• Assume authority of General Manager in his / her absence. Assume the role of Hotel Spokesperson in the absence of the General Manager in any emergency or crisis
• Coordinate preparation go timely and accurate forecasts with Sales and Marketing, Food and Beverage and Rooms and Engineering
• Perform other tasks or projects as assigned by the General Manager or Four Seasons Home Office
• Attend functions, social and / or business, to help develop a rapport and to establish credibility within the local community
• Maintain a solid working relationship with the Hotel Owners and participate in Owner’s meetings
• Personally meet and interact with guests, review all written guest comments and follow up on any guest service issues or needs

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Be part of a cohesive team with opportunities to learn, grow and develop
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence