Responsibilities :

• Technical Assets
  • Provide support on asset management including access key, laptops, monitors, TV’s, casting devices, Webcams and IT-related office supplies, etc.
  • Provide the support on hardware, application, telephony, and peripheral products support to end users to facilitate the efficient and productive use of equipment and systems.
  • Manage setup and configuration of desktops, laptops and mobile devices for new and existing employees.
  • Be responsible for setting up or ensuring all IT and AV equipment function in common areas and for employees.
  • Prepare workstation, hardwares for new staff.
  • Arrange repairs, maintenance for equipment and tracking warranty information.
  • Manage stocks of equipment, consumables and other supplies.
  • Support on tracking company’s assets and asset report list including ensuring checkin and checkout processes for all equipment.
• General IT Troubleshooting
  • Resolve IT incidents in the required timeframe.
  • Deal with external vendors (VOIP, network, etc) to resolve issues.
• Software Support and Account Administration
  • Provide software support including the installation of commercial software packages and systems.
  • Google account administration.
  • Support setting up accounts for new users - InTune onboarding process.
• Security Equipment
  • Add or remove employees from finger scanning/door entry systems.
  • Ensure functionality of webcams.
• Other Tasks
  • Assist in identifying areas of improvement and opportunity to reduce costs whilst still meeting service and delivery requirements.
  • Support meetups, activities and internal events as required in terms of ensuring all technical equipment are working.
  • Support paperworks in admin and IT process.
  • Handle other admin tasks.
  • On site support outside office hours (e.g. weekends, etc) for troubleshooting or setup of equipment as necessary so as to minimize downtime.
  • Assist Office Manager and Admin team for tasks such as moving furniture/items, fix furniture or small items, cabling (electrical, etc) and other minor tasks as assigned.

Benefits :

• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Wednesday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 16 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.