เงื่อนไขการค้นหา

ทักษะ:

Project Management, Electrical Engineering, Software Development

ประเภทงาน:

งานประจำ

• System Design & Architecture.
• Integration & Implementation.
• Testing & Troubleshooting.
• Project Management.
• Documentation.
• Collaboration & Communication.
• Maintenance & Support.
• Continuous improvement.
• Educational BackgroundBachelor s degree in Computer Science, Information Technology, Electrical Engineering, or a related field. A Master's degree is a plus.
• Technical ExpertiseProficiency in systems architecture, software development, networking, and cloud technologies (AWS, Azure, etc.).
• Strong understanding of databases, APIs, middleware, and hardware/software integration techniques.
• Familiarity with integration tools and platforms such as middleware, ESB (Enterprise Service Bus), and vendor product solutions such as CDP, CEP.
• Experience with scripting or programming languages such as Python, NestJS, Angular, etc.
• Problem-Solving & Analytical SkillsStrong analytical and troubleshooting abilities to identify and solve integration issues.
• Ability to think critically and adapt solutions to meet changing requirements.
• Project Management SkillsExperience in managing or leading system integration projects, with a solid understanding of project management methodologies (e.g., Agile, Waterfall).
• Ability to prioritize and manage multiple tasks simultaneously.
• Communication & Collaboration:Excellent communication skills, with the ability to explain technical details to non-technical stakeholders.
• Strong interpersonal skills and the ability to work in a collaborative team environment.
• Certifications (Optional but beneficial)ITIL (Information Technology Infrastructure Library) certification.
• PMP (Project Management Professional) certification.
• Certified Systems Integration Professional (CSIP) or similar industry certifications..
• 3+ years of experience in System Integration, with a demonstrated track record of successfully integrating complex systems in diverse environments.
• Experience in Cloud-based Systems Integration (e.g., Azure, Huawei, hybrid cloud environments).
• Familiarity with DevOps practices and CI/CD pipelines.
• Familiarity with TM Forum Framework.

ทักษะ:

Research, Risk Management, Microsoft Office

ประเภทงาน:

งานประจำ

• Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
• Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
• Investigate flagged transactions and determine their legitimacy.
• Escalate high-risk cases to the Fraud Management team for further investigation.
• Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
• Conduct research to identify potential fraud schemes and perpetrators.
• Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
• Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
• Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
• Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
• Track and measure the effectiveness of fraud prevention and detection measures.
• Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Minimum of 2-3 years of experience in fraud analysis or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to identify anomalies in data.
• Proficient in Microsoft Office Suite,SQL language and data analysis tools.
• Understanding of fraud detection and prevention techniques preferred.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Develop and analyze Enterprise Service revenue to understand Product and Service trends within the AIS Group, ensuring that revenue collection, promotion packages, and new services are properly executed according to the company s business conditions.
• Identify suitable QA methods to reduce revenue loss and prevent errors in the Line Operation's work, sharing knowledge to strengthen revenue assurance.
• Verify the completeness and accuracy of service calculations, promotion packages, and offerings for corporate customers.
• Review the calculation of Postpaid Voice and IDD services, as well as IR services in the RBM system, ensuring they are correct, complete, and in line with the rates and conditions set by the company, with no abnormalities that could lead to revenue loss (Real Loss/Opportunity Loss).
• Communicate, coordinate, and follow up on issues causing revenue loss, identify the root causes, and work with relevant departments to resolve the problems, reducing revenue loss, particularly in Voice services.
• Analyze data from various sources within the scope of responsibility using data analytics skills, reflecting trends, performance, efficiency, and effectiveness of Products and Services. Identify abnormalities impacting revenue loss (Real Loss/Opportunity Loss & Fraud), and conduct audits and monitoring.
• Prepare analysis reports to support management strategies and assess risks in various areas.
• Perform other duties as assigned by the supervisor.

ประเภทงาน:

งานประจำ

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every chall ...
• Minimum Qualifications-Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required;-experience in research and analysis positions in consulting, e-commerce/ads is preferred. Preferred Qualifications-Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business;-Have some strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance;-Proficiency in SQL for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus;-Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected].

ทักษะ:

Product Owner, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• To be product owner for lead, design and deliver the new global payment method and fintech services innovation products for payment gateway and e-wallet platform service.
• Study new features, business models, technology to improve and add values to customers.
• Provide product requirement for development and end to end process monitoring.
• Provide feasibility study of any payment solution business cases for Management approval.
• Work collaboratively with all key stakeholders (Finance, Accounting, IT, Compliance, Legal, Payment Partners, Sale team, Marketing, etc) to ensure the end customer has the best experience from market-fit product design with key strategic partners, sound business and operational processes and smooth business rollouts/operations in the area of related payments services/products.
• Other tasks as assigned from managements.
• Skills and QualificationsMale/ Female 28-35 years old.
• Bachelor or Master Degree in Engineering, Information technology, Marketing, Business Administrative or related field.
• Possess an experience in Product development, Financial service, Payment gateway at least 3 years.
• Excellent project management, presentation skill, negotiation, ability to multi-task, analytical and interpersonal skill as well as good team player.
• Proactive work ethic and good time management skill.
• Possess service oriented mind and able to work under pressure.
• Proficiency in standard business applications (i.e. MS PowerPoint, Word, Excel and etc ).
• Fluent in command of both spoken and written English and Thai.

ทักษะ:

Fast Learner, Project Management, English

ประเภทงาน:

งานประจำ

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!.
• From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. We are looking for a passionate, dedicated and experienced marketer to join our SMB Marketing team as the Thailand Regional Marketing Manager. Our team is the first to meet, inspire and engage prospecting SMBs.
• We are at the start of the sales funnel and responsible for generating and nurturing new high value SMB prospects through strategic partnerships with external partners and activation of the leads through diverse marketing initiatives, lead nurturing programs, and collaboration with diverse internal/external stakeholders. Our ultimate goal as a team is to empower new businesses and agencies to successfully start TikTok advertising and grow their business through TikTok's diverse advertising products. The Regional Marketing Manager will deliver on the SMB growth objectives through full funnel marketing initiatives, with key priorities on lead generation and activation.
• As the Regional Marketing Manager, you strategise, build, successfully execute and continuously iterate on the regional and Thailand go-to-market strategies. This is a role that will require a balance of creative, strategic and ambitious thinking with strong attention to detail, obsession with clients and data, hands-on attitude and ability to pivot the business efficiently. Responsibilities.
• Work with Marketing leadership to achieve the business goal for quality lead generation, driving new cash activated accounts through scalable marketing initiatives, programs and collaboration with internal and external stakeholders.
• Design and oversee the execution of bespoke marketing campaign solutions working in close partnership with cross functional partners incl.
• Marketing, Product, Sales Ops, Strategy, Programs and Vendor, TikTok Shop, to drive demand for TikTok for Business advertising solutions.
• Develop compelling program narratives and sales materials to equip sales teams, supporting seasonal and always-on campaigns, to a variety of audiences (advertisers, agencies, end users).
• Leverage insights to inform content needs and own communication of content strategies and timelines to cross functional partners and stakeholders.
• Develop and execute marketing strategies across owned digital platforms.
• Track and evaluate campaign performance and provide timely reporting on optimization opportunities and learnings that can be scaled across all regions.
• Oversee the execution of campaign and content strategy through the management of third party vendors / agencies.
• Minimum 4 years of experience in a strategy or marketing role.
• Written and oral fluency in English and Thailand language with the ability to articulate abstract creative concepts for business needs.
• A deep understanding of the.
• Small & Medium Businesses industry is needed.
• Experience within B2B marketing, top tier creative or media agency, brand marketing or strategy role within a technology company.
• Have a strong business understanding of Thailand and APAC markets.
• Experience designing and executing content strategies and analyzing content strategy performance.
• Ability to identify opportunities, develop project scope and independently lead ideation and execution.
• Have a strong business understanding of Thailand and APAC markets.
• Preferred Qualifications.
• Fast learner with a good sense of judgment and original thinking.
• Ability to thrive in ambiguity and adjust quickly to change.
• Strong data and analytical skills (measurement, ROI, forecasting).
• Have a commercial mindset with a history of delivering against stretching performance goals.
• Excellent interpersonal skills: ability to build, manage and influence agencies/ virtual teams (e.g. partners, agencies, remote marketing teams) and interface effectively with and influence different management levels.
• Agility and ensuring timelines are met in activation of campaigns, with strong project management skills.
• Strong knowledge of media sales and marketing processes, with an understanding of TikTok for Business advertising solutions is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Excel, Work Well Under Pressure

ประเภทงาน:

งานประจำ

• Gather, create, and design end to end of instant mass device bundled products; mobile, IoT, and board brand to execute.
• Understand, explore solutions, and coordinate with business, technical, and operations areas to drive business to meet objectives within constraints that might occur.
• Configure device bundle trade to PRC, Digital Trade (DT), and system-related and a must ensure 100% accuracy.
• Update and maintain device bundle offerings movement and life cycle.
• Initiate and improve end-to-end configuration processes and tools.
• Handle and support device bundle product issues from execution related.
• Manage and monitor routine execution.
• Provide regular reports or special assignments upon request.
• Bachelor or Master's degree in Marketing or a related field.
• At least 3-5 years experience in Marketing.
• Computer literacy in MS Office (Word, Excel, PowerPoint).
• Accountability, team player, enthusiasm and work well under pressure.

ทักษะ:

Digital Marketing, Branding, Excel, English

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
• In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
• Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Solid understanding of media metrics, their implications and corresponding studies.
• Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
• Excellent English communication and presentation skills.
• Preferred Qualifications.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Project Management, Linux, UNIX, English

ประเภทงาน:

งานประจำ

• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Engineering Specialist (Cyber Security).
• Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
• Plan and establish procedures and systems that enhance operational efficiency.
• Delegate tasks effectively to team members to achieve organizational objectives.
• Strategically allocate resources to optimize project outcomes.
• Monitor and support staff in their work progress to ensure timely delivery of services.
• Evaluate staff performance through regular assessments and feedback mechanisms.
• Foster professional development among team members to enhance their skills and capabilities.
• Drive productivity and maintain high quality standards within the division.
• Provide guidance and coaching to staff to support exceptional service delivery.
• Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
• Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
• Proficiency in network security, firewalls, intrusion detection systems, and VPN.
• Knowledge of operating systems (Windows, Linux, UNIX) and databases.
• Experience with security protocols (SSL, IPsec, etc.) and encryption.
• Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
• Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and the ability to prioritize tasks effectively.
• Engineering/IT Specialist (Cyber Security)
• Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

ทักษะ:

Procurement, Legal, Contracts

ประเภทงาน:

งานประจำ

• Identify and evaluate new IT resource platforms (e.g., container orchestration, database, and API management solutions) that support cloud-native architecture and operational goals.
• Conduct market and trend analyses to assess emerging technologies and innovations that could benefit the organization s infrastructure.
• Partner with internal teams to understand business needs and technical requirements, ensuring platform selections are aligned with organizational objectives.
• Vendor Sourcing & RFP Management:Develop and manage Requests for Proposal (RFPs) for platform acquisitions, including defining requirements, evaluating vendor proposals, and managing the selection process.
• Coordinate with procurement and legal teams to structure contracts that ensure compliance and maximize value.
• Maintain and develop relationships with vendors to stay informed on platform updates, negotiate contracts, and manage service agreements.
• Implementation Planning & Coordination:Define and document implementation strategies, collaborating with operations and engineering teams to ensure smooth deployment of selected platforms.
• Oversee platform rollout phases, including testing, configuration, and integration with existing systems.
• Establish performance metrics and benchmarks, ensuring platforms meet operational standards and achieve target service levels.
• Standards Development & Continuous Improvement:Contribute to the development of best practices, standards, and guidelines for platform management within cloud-native environments.
• Continuously monitor platform performance and usage, making recommendations for improvements or optimizations as needed.
• Support training initiatives and provide guidance to teams on platform features and best practices..
• At least 4-6 years of IT infrastructure, cloud services, or platform engineer roles.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields. a master s degree is a plus.
• Demonstrated experience in vendor sourcing, RFP processes, and managing technical implementations.
• Experience in installation and operation IaaS service such as VMware Vsphere, esxi, HyperV e.g.
• Experience in installation or operation PaaS and container cluster service e.g. AKS, Kubernetes, Redhat openshift is a plus.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (Prometheus, Grafana, Zabbix, Nagios).
• Knowledge of container orchestration (e.g., Kubernetes, OpenShift), databases (e.g., PostgreSQL, MySQL), and API gateway technologies (e.g., Kong, Apigee). The certifications in specific area is a plus.
• Experienced in ITIL framework.
• Strong communication skills to coordinate across technical and business teams.
• Analytical and strategic mindset with the ability to solve complex problems and drive project success.

ประเภทงาน:

งานประจำ

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Windows Server, VMware, DevOps, English

ประเภทงาน:

งานประจำ

• Be accountable for the successful delivery of Microsoft Azure and M365 projects for enterprise customer including Windows server and Active Directory deployment.
• Communicate and manage senior stakeholders across multiple business lines and suppliers.
• Establish an understanding of the business, develop a deep understanding of business needs to create deployment and migration delivery plans.
• Lead and inspire teams.
• Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
• 5+ years experience in the field of Azure, M365 and Microsoft server implementation.
• Experience with Microsoft implementation team leading or delivery team manager.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.
• Client management skills.
• Good command of English.
• Engineering Specialist.
• Provisioning and delivery strategic and complex IaaS cloud services to Enterprise customer.
• Container service implementation.
• Backup and disaster recovery site implementation.
• IaaS cloud migration and hand-over to related team.
• Validation of Cloud services solution and architect.
• Co-operation with stakeholder and perform technical planning to ensure on-time delivery.
• At least 5 years experience on VMware Cloud platform implementation and solution design.
• Experience with vCenter, vCloud Director, VMware Tanzu, SDDC, VCF or Veeam Backup and Replication.
• Ability to take on multiple assignments.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP certification is an advantage.
• Senior Engineer; (Cloud; AWS).
• Building and operating apps on AWS using tech such as API Gateway, Lambda, RDS, Automated deployment tooling and CI/CD.
• Participate in deep architectural discussions and design exercises to create solutions built on AWS while ensuring solutions are designed.
• Migration of the server loads from on-prem to Cloud working under The direction of Migration Architect.
• Conceptualizing and architecting Cloud Migration solutions.
• Build deep relationships with senior technical individuals within customers toenable them to be Cloud advocates.
• Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
• Good working knowledge of AWS environment and various resources/services.
• Good working knowledge of AWS DevOps Experience.
• Good Infrastructure and server management experience.
• Preferably Knowledge of AWS Migration Hub & AWS Server Migration Services.
• Experience with private and public cloud architectures, pros/cons, and migration considerations.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.

ทักษะ:

Research, Statistics, Tableau

ประเภทงาน:

งานประจำ

• Bachelor s degree in Marketing, Statistics, Business Administration, Economics, or a related field.
• Advanced degrees (Master s or MBA) in Marketing Research, Statistics, Data Science, or Business Analytics are a plus.
• 3-5 years of experience in marketing research (conducting primary and secondary research), analytics, or a related field and presenting actionable insights.
• Strong knowledge of statistics, including hypothesis testing, and statistical modeling.
• Experience with data visualization tools like Tableau, Power BI.
• Knowledge of survey platforms like Qualtrics, SurveyMonkey, or Google Forms.
• Familiarity with web analytics tools such as Google Analytics, Adobe Analytics, or similar platforms.

ประเภทงาน:

งานประจำ

• Lead complex negotiations with international telecom operators to secure optimal wholesale rates, services, and contractual terms for roaming agreements.
• Ensure that all deals support both immediate business goals and long-term growth objectives.
• Financial Analysis & Business Profitability:Conduct in-depth analysis of roaming-related costs and revenues to evaluate profitability.
• Identify growth opportunities and develop strategies to optimize financial performance in international markets.
• Partner Relationship Management:Cultivate and maintain strong, mutually beneficial relationships with global telecom partners, fostering long-term collaborations.
• Act as the primary liaison for international roaming partnerships, ensuring seamless communication and alignment on strategic objectives.
• Performance Reporting & Strategic Insights:Prepare comprehensive reports on wholesale roaming operations, including financial performance, market trends, and emerging opportunities.
• Provide data-driven insights and strategic recommendations to enhance service offerings, operational efficiency, and market positioning.
• Education (Degree / Major): Master s degree MBA, Finance, Economics or others
• Working experience: 5 Years in Business Negotiation / International Business / have experience in international wholesale business will be given special consideration.
• Expert area(s): Excellent in English writing and communication, Negotiation and coordination skills, Proficient in Microsoft Office.
• Other qualification: Exhaustiveness, Logical thinking, management skill, well-organize, fast learning, positive thinking, etc.

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• Fluent in spoken and written English.
• Graduation in 2025 or later; able to commit to at least 5 days per week, with an internship duration of at least 6 months.
• Preference for candidates with overseas living/study experience and a strong interest in international markets.
• Good time management and organizational skills, capable of handling multiple tasks in a fast-paced environment.
• Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

ทักษะ:

Accounting, Finance, SAP, English

ประเภทงาน:

งานประจำ

• To have knowledge, understanding of business and work processes of key stakeholders such as Accounting, Finance, Inventory,Extend Warehouse, etc.
• Provide solution, develop and maintain SAP (Ecc6.0 and S/4 HANA), PCM, IFRS1x, etc. to have functionality, reliability and stability to support customers, partners and business users with optimum resources, cost and high quality.
• Work with team and related parties provide systems that support future technology and easy to expand to our partners and customers to use.
• Lead related parties to do impact, risk to business and prepare solution to mitigrate if problem happended before deploy application of each release.
• Manage vendors to develop and enhance SAP system and deliver products/services on time with optimum cost and best quality.
• Bachelor or Master degree in Information Technology, Management Information System, Computer Science, Computer Engineering or related fields.
• Over 3-5 years in large system Analysis & Design, Project Management and People Management.
• At least 2-5 years in SAP experiences in the following module (FI/IM/EWM, Retail and other related modules).
• Ability to work independently and proactively in multi-national team.
• Computer Language - ABAP, Java, etc.
• OS & Database - Linux, HANA, Sybase (optional).
• Software Interaction Management - SAP S/4 HANA, SAP ECC6.0.
• Skills - Project Management Skill, Leadership Skill, English Language Skill, Problem Solving Skill, Negotiation Skill, Communication Skill, Listening Skill, Consulting Skill, English Language Skill, Problem Solving Skill.

ทักษะ:

Publishing, Microsoft Office, Android

ประเภทงาน:

งานประจำ

• Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
• The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
• The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
• The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
• May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
• Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
• Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
• Mandatory Requirement.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
• Good understanding of common PC & Mac hardware components and connections.
• Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
• Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
• Desired Skills.
• Working knowledge of Network Management, Conference Technology, and Audio Visual.
• Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
• Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
• Working knowledge with 1 or more ITSM ticketing systems.
• Working knowledge of mobile device management and support.
• Working knowledge of Cloud-based applications & services.
• Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Software Development, Project Management, Full Stack

ประเภทงาน:

งานประจำ

• Designing new software systems and frameworks.
• Collaborating with Business Analysts, Project Leads, and IT team to resolve issues and ensure solutions are viable and consistent.
• Understand software development lifecycles.
• Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval.
• Preparing documentation on the software development processes.
• Oversee implementation of a new system including data migration.
• Support users on change control and system updates.
• Troubleshooting technical issues.
• Researching and Staying updated with the latest blockchain technologies.
• Bachelor's Degree or higher in Computer Science/Engineering or IT or a related field.
• Working experience of at least 2 Years is preferable.
• Expert area: Critical thinking, Strong problem-solving, Project management, Data modeling and data visualization tools.
• Other qualifications: OOP, System and Software design, Blockchain Technologies(Ethereum, Bitcoin), Cryptocurrency, Tokenization, Full Stack, REST API, Linux.

ประเภทงาน:

งานประจำ

• The IT Support Specialist (Executive Support) is responsible for providing IT support to executives, ensuring they can work efficiently. The role requires expertise in hardware, software, network systems, and various tools used in collaboration with executives. Responsibilities include troubleshooting and resolving technical issues..
• Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
• Handle service requests from executives, including software installation, hardware s ...
• Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
• Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
• Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
• Manage assets, conduct inventory, and maintain records of executive assets under supervision.
• Age 27-32 years, with 5-10 years of experience in IT Support/Executive Support.
• Bachelor's degree in Computer Science, Information Technology, or related fields.
• Knowledge of hardware including PCs, notebooks, smartphones, tablets, and major operating systems like Windows, macOS, iOS, and Android, along with maintenance skills.
• Proficiency in using applications and tools such as O365, MFA, video conferencing, etc.
• Basic understanding of network concepts including LAN, Wi-Fi, VPN, and troubleshooting connectivity issues.
• Knowledge of data security and threat prevention, including antivirus software, data encryption, and skills in maintaining confidentiality and handling sensitive information carefully.
• Ability to stay updated with changing technologies, learn new tools quickly, and adapt swiftly.
• Willingness to work outside regular hours, including weekends and public holidays, as needed.
• Good communication skills, capable of explaining technical issues and solutions in an easy-to-understand manner.
• Service-minded, emotionally resilient, and able to work well in a team.
• Ability to prioritize tasks, work under pressure, and meet deadlines.
• Proficiency in English is a plus.

ทักษะ:

Project Management, Digital Marketing, Branding

ประเภทงาน:

งานประจำ

• At least 7 years of working experience.
• Proven experience as a Brand Marketing Manager or in a similar role, with a successful track record of building and managing strong brands.
• Creative thinker with a strategic mindset and the ability to translate brand strategies into effective campaigns.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Familiarity with digital marketing channels and tools.
• Up-to-date with the latest trends in branding and marketing.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.