เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
• Experience in Luxury Fashion is a strong advantage.
• Proven track record of effective implementation of a client engagement strategy.
• Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
• Deep interest in building client relationships with service-oriented mindset.
• Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
• Well groomed, with a pleasant and dynamic personality.
• Able to withstand retail working hours and work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Branding, Digital Marketing, Analytical Thinking, eCommerce, English

ประเภทงาน:

งานประจำ

• Ensure all marketplace channels [Lazada/Shopee/Tiktok/Others (if any)] are growing and deliver KPI on track.
• Ensuring optimal product presentation and visibility on online channels.
• Leading all initiatives across different services with platform theme and our own brand campaign for each platforms.
• Ensure consumer acquisition and retain them with satisfaction method, tool or program base on consumer behavior.
• Manage day-to-day collaboration all channel with brand/partner/customer.
• Coordinating with internal cross function and partner for smooth operation including all supply chain and stock monitoring & management.
• Establish and monitor progress against key performance indicators.
• Monitor market trends and competitor analysis.
• Responsible for partnership retain client satisfaction and tracking customer behavior based on data.
• Works with internal and external stakeholders, other departments, Merchandise, marketing team, sales team, online team, agency etc.to ensure that everything is ready for go-live: branding, product and campaign.
• Work with Platform and marketplace [Lazada/Shopee/Tiktok/Others (if any)] to ensure that activities are in place and growing business together.
• Generate report and any platform analysis to related department.
• Bachelor s degree or higher in Marketing E-Commerce, Computer, Business or other related fields.
• 2-3 years of direct experiences in E-commerce and Digital Marketing from Retail.
• Direct experience E-Commerce Marketing, CRM and Database Marketing in Online Retail and digital campaign.
• Experience end-to-end customer shopping experience - UX, UI and CX.
• Up-beat, positive, can-do attitude, inquisitive personality; trusted, reliable and goal-oriented.
• Fast-learner; Adaptability Quotient, analytical thinking and good communication skills; organized and dedicated.
• Good communicate both Thai and English.
• Able to work under pressure very well.
• Excellence work with MS Office task.

ทักษะ:

Finance, Data Analysis, Problem Solving, Business Development

ประเภทงาน:

งานประจำ

• Assist in all EV-related tasks, projects, and operations.
• Work closely with Senior Embedded Value Analyst on assignments related to Embedded Value, including but not limited to.
• EV planning and reporting, including comprehensive analysis on EV movement and potential headwinds / tailwinds.
• EV strategy and methodology enhancement to minimize potential adverse variances and ensure KPIs related to EV are secured.
• EV impact assessment for best-estimated assumption review.
• Development and implementation of controls for Embedded Value processes.
• Prepare comprehensive impact assessment on EV related initiatives and product development.
• Preparation of various systematic and ad-hoc reports, including FD/QD packs.
• Support best-in-class quality of presentation materials for meetings including the Board of Directors Meeting, ALM Committee Meeting, Investment Committee Meeting, ExCom/OpCom Meeting, Meeting with Senior Group Management etc.
• Actively support Group Office on data requests and enquiries.
• Support auditing on EV and timely provide information to support the auditing.
• Collaborate closely with internal stakeholders, including Actuarial, Finance, and Investments teams, to align strategies and ensure effective execution of business plans.
• Work on ad hoc assignments, including strategic projects/initiatives.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Bachelor degree or higher in Computer Science or related filed.
• There are 2-3 years, Experience in AWS Cloud.
• Able to do Cloud design, evaluation, POC, implementation.
• Self-Motivation and Hard Working.
• Able to work some time on night and weekend by job duties.
• Able to troubleshooting related to Cloud Services problem.
• Willing to self-study for Cloud knowledge and learn new knowledge from team.
• Good communication,interpersonal, problem-solving, presentation, and negotiation skill.

ทักษะ:

Social media, Multitasking, Management, English

ประเภทงาน:

งานประจำ

• Overseeing and executing campaigns that involve influencers and key content creators.
• Communicating with industry professionals and influencers.
• Selecting, dealing with, and arranging meetings with influencers.
• Ensuring contract terms and conditions are met.
• Identifying client target audience preferences and building content ideation.
• Having a solid understanding of digital campaigns and social media channels.
• Building relationships with media, KOLs, and third-party agencies.
• Managing collaborations between brands and KOLs.
• Conceptualizing and managing demand-driving strategies and events.
• Constructing end-to-end full-scale KOL campaigns.
• Managing P&L on KOL-related activities and events.
• Liaising on new product launches and ensuring consistent press.
• Increasing brand awareness, buzz, and share of voice.
• Monitoring key performance metrics of KOL activities and assisting in reporting.
• Coordinating and developing good working relationships with internal and external stakeholders.
• Bachelor s degree in marketing, management, advertising, or related disciplines.
• At least 1-2 years of experience as a KOL Management Officer or similar role.
• Familiarity with digital campaigns and social media channels.
• Broad network and excellent multitasking skills.
• Good English communication skills (preferred).
• Ability to identify target audience preferences and build content.
• Experience in handling a broad range of talents, especially in the beauty.

ทักษะ:

Social media, Analytical Thinking, Leadership Skill, Good Communication Skills

ประเภทงาน:

งานประจำ

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

ทักษะ:

Quality Assurance, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Local batch release includes coordination of Vaccine release by the Health Authority.
• Ensure regulations pertaining to Quality and Compliance for importation, distribution and wholesaling of the products on the markets (e.g. Good Distribution Practice) are fulfilled (where applicable as per the country distribution model).
• Where applicable, ensure adherence to AP regional QMS and provide feedback to AP In-market Quality topic owners.
• Support local coordination and execution of recalls.
• Support commutation with our Quality.
• Reports to the In-market Quality lead for Thailand for general advice and instruction concerning Quality Operations.
• Receives guidance, management, and direction and when necessary; executes responsibilities under manager s oversight.
• Keeps manager informed on the status of operations and when challenges, opportunities and/or issues arise.
• Must be Locally registered pharmacist with a valid registered pharmacist license.
• Must have experience in Quality area (GMP and/or GDP), and Regulatory Affairs.
• Must have the ability to influence management of complex operations, protecting company image and reputation with patients, medical stakeholders and regulatory agencies.
• Must have interpersonal and communication skills in dealing with complex matter.
• Must have exemplary people/team collaboration experience.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 12/31/2024A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R325374.

ทักษะ:

Analytical Thinking, Problem Solving, Data Analysis, User Experience (UX)

ประเภทงาน:

งานประจำ

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Provide insights to organizations from their customers so they make more informed decisions.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops.

ทักษะ:

Digital Marketing, Industry trends, YouTube

ประเภทงาน:

งานประจำ

• You will work with high-profile, recognized client sites, where a small change can make a big impact.
• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the t ...
• Measures of success -.
• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency.
• Train and further develop existing team members on advanced SEO strategy development.
• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables.
• Train and further develop existing team members on advanced SEO strategy development.
• Client retention and growth of Agency to meet and exceed revenue targets.
• Fully managing all assigned clients requiring only high level oversight from Director on client s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.
• Client service.
• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.
• Strategy.
• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.
• Planning and Performance.
• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.
• Team Management.
• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing.
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.
• Relationship.
• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce).
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies.
• Positive relationships with suppliers and creation of new initiative to continue service expansion.
• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm.
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills - HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements.
• About mPlatform.
• m]PLATFORM is an advanced technology suite of flexible media planning applications, data analytics and digital services. The platform will improve advertisers ability to use audience defining insights from hundreds of data sources to find and communicate with their consumers across all media. [m]PLATFORM makes it possible for media planners at GroupM agencies to use the most detailed consumer data to achieve results for their clients. It is supported by a team of data scientists, technologists and digital practitioners from across GroupM specialist companies and Xaxis. [m]PLATFORM unifies data analytics and digital services including search, social, mobile, digital ad operations and programmatic into one team delivering a completely open and fully transparent data and technology architecture.
• For more information, visit https://www.groupm.com/tags/mplatform About Thailand.
• In a population of 66 million people, Thailand s mobile penetration is at a whopping 137% with smart phone penetration at 61%. Digital spend has grown 18% year-on-year since 2016 and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube.
• The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media and marketing communication markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand.

ทักษะ:

Research, Data Analysis, Market Research

ประเภทงาน:

งานประจำ

• Data Collection & Management:Gather, clean, and manage large data sets from various sources to ensure accuracy and integrity.
• Collate data from multiple sourced to derive meaningful insights and implications for retail and wholesale business.
• Statistical Analysis:Perform statistical analyses to identify trends, patterns, and correlations within the data.
• Reporting & Visualization:Create detailed reports and visualizations to present findings to stakeholders, making complex data easily understandable.
• Can derive meaningful insights and implications based on data and share with relevant departments through report and research repository.
• Tool Development:Create and enhance media tools that utilize data analytics and statistical methods.
• Collaboration:Work closely with cross-functional teams, including Strategic Planning and Media Planning, to support data-driven decision-making processes.
• Actively collaborates as part of agile team to ensure designs are feasible and implemented accurately.
• Performance Monitoring:Monitor the performance of media tools, providing regular updates and recommendations for improvements.
• Staying Current:Keep up-to-date with the latest trends and technologies in data analysis and media tools.
• Self-motivated with the abilities to effectively multi-task and work collaboratively in a fast-paced, team environment.
• Strong presentation, communication, leadership and negotiation skills.
• Bachelor's or Master's Degree in Business Administration, Market Research or related field.
• Product and Marketing Knowledge, Analytic Skill, Project Management Skill, Detail Oriented, able to multi-task.
• Analytical and problem-solving skills, with the ability to interpret complex data sets and provide actionable insights.
• Business acumen in FMCG business is preferable.
• Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.
• High level of accuracy and attention to detail in all aspects of work.
• Ability to work collaboratively in a team environment, with a proactive and positive attitude.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ทักษะ:

Data Entry, Compliance, Automation

ประเภทงาน:

งานประจำ

• HRIS Management: Oversee the HRIS system, including configuration, maintenance, and troubleshooting, ensuring data integrity, accuracy, and security.
• Implementation: Work closely with the HR team to identify system requirements and implement HRIS solutions tailored to organizational needs. Ensure smooth operation and effective customization of HRIS systems.
• Support: Serve as the main point of contact for all HRIS-related inquiries and provide comprehensive training and support to users, ensuring the effective use of the sy ...
• Data Management: Develop and implement robust data management processes, including data entry, extraction, cleansing, and reporting. Maintain compliance with data protection regulations and uphold high standards of data privacy and security.
• Technology Integration: Collaborate with IT teams to integrate HR systems with other organizational systems, facilitating seamless data flow and process automation. Troubleshoot integration issues to ensure smooth data exchange.
• Reporting and Analytics: Generate and analyze HR reports, metrics, and dashboards to support data-driven decision-making. Ensure the accurate and timely delivery of critical HR information to stakeholders.
• System Enhancements: Continuously identify opportunities for process improvement and automation within HR functions. Collaborate with cross-functional teams to recommend and implement system enhancements.
• Compliance: Stay current with HR technology trends, industry best practices, and relevant data protection laws. Ensure that all HR systems comply with legal and regulatory standards related to data privacy, security, and accessibility.
• Bachelor s degree or higher in Information Technology (IT), Computer Science, Management Information Systems (MIS), or related fields.
• A minimum of 3 years of experience managing HRIS systems and HR technology solutions in a corporate environment.
• Understanding of Database Management and SQL Language.
• Experience in developing System Integration, API, and Web Services.
• Knowledge of Data Migration and Data Mapping principles.
• Familiarity with Data Security and Compliance, particularly PDPA (Personal Data Protection Act).
• Hands-on experience in managing or developing HRIS systems, such as @Core (eUnite), Orisoft, PeoplePlus, Cadena, or other similar systems.

ทักษะ:

Legal, Compliance, Excel

ประเภทงาน:

งานประจำ

• Support local HR teams in managing sensitive employee situations and to review instances of employee misconduct, including investigating and recommending disciplinary action weighing the extent of violation, fairness of action and local employment laws.
• Assist the Corporate Investigations team in reviewing Business Ethics Line matters and conducting local employee investigations.
• Assess policy issues in regard to legal risk; work with legal advisors to ensure com ...
• Develop metrics and leverage on analytics to track progress of ER programs and create comprehensive review decks for Leadership team..
• HR Project and L&D Support (30%).
• Coordinate and administer various learning programs including onsite and online training sessions.
• Manage Training logistics, including scheduling, and venue coordination.
• Support Thailand HR project per assignment e.g. employees engagement survey, engagement activities.
• Responsible for document submission to Department of Skill Development in monthly basisBachelor s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management..
• Minimum 3 years of related work experience, with at least 2 years of experience in Labor/Industrial relations/Employee Relations.
• Experience in a global or multi-national work environment.
• Familiar with Thai Labour law.
• Prior HR Employee Relations experience, HR Project support, or Accenture HR experience.
• Excel, PowerPoint skills.
• Detail oriented.
• Strong organization and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent project management skills with the ability to handle multiple tasks simultaneously.
• Ability to remain confident under pressure and work with teams collaboratively to address issues.
• Comfortable learning to use reporting tools and conduct analysis.
• Effective oral and written communication skills.
• Problem solving skill.
• Quality assurance/thoroughness.
• Comfortable working in office and virtually.
• Collaborative, able to work across organizational entities and to build and maintain strong networks.
• Advocate for inclusion and diversity.
• Demonstrated leadership, teamwork and collaboration in a professional setting.
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career..
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law..

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• Efficiently support Nielsen Retail Audit, Egg Digital (Lotus s), and AAP (Big C) data.
• Process and present sales and distribution reports, along with other relevant data (Good Story Telling).
• Database management of assigned sales and retail data so the back-door data is ready for update in timely manner.
• Communicate and coordinate with internal and external stakeholders to gather essential internal sales data and present reports to address sales issues.
• Understand the long-term portfolio and strategy of each product category to identify new sales opportunities, distribution channels, and business strategies that support the company s business plans. Effective manner.
• Understand long term portfolio and strategy of each brand within alcohol portfolio in order to help support sales and business strategy to achieve brand objectives.
• Degree in Marketing, Business Administration, Economics or related fields.
• Minimum 5 years experiences in Category Management & Trade Marketing and MT Sales.
• Ability to analyse Nielsen Retail Audit, EGG Digital (Lotus s), AAP (Big C).
• Good analytical and presentation skills.
• Solid background in Customer and market insights.
• Experience in working with research agency.
• Knowlegde of Nielsen Sales data, trade marketing, sales channels (TT/MT).
• Good command of English.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Product Development, Product Owner, Good Communication Skills, Management

ประเภทงาน:

งานประจำ

• Work closely with Product Development team to understand & refine product concepts/features and provide implementation feasibility/impact assessment and timelines.
• Translate product concepts/features into product specifications for system implementations
• Serve as Product Owner (PO) of Product Development Pipelines.
• Manage, track and prioritize activities between multiple Product Development Pipelines in alignment with product roadmaps and product strategies. Communicate clearly on priorities and track all activities until completion, ensuring on-time and quality product launches.
• Make Product Development Pipelines visible and transparent to all key stakeholders, communicating clearly on key dependencies, and priorities.
• Own product launch timelines, ensuring that all key product components, both IT and non-IT, are ready at day 1 of product launch, including (but not limited to), core system readiness, non-core system readiness, sales materials, distribution sales tools, product announcement, etc.
• Identify, manage, and track any actions/changes/risks/issues, which may arise throughout product lifecycles, both day 1 and day 2 (e.g., day 2 testing, etc.).

ประเภทงาน:

งานประจำ

• ตัวแทนบริษัทในการบริหารจัดการ การกำกับดูแลของ กสทช. ให้เกิดประโยชน์กับบริษัท
• กำหนดแนวทางในการออกระเบียบ แนวปฎิบัติที่เหมาะสมกับการดำเนินธุรกิจของบริษัท
• สร้างเสริมความสัมพันธ์อันดีกับ กสทช. เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจสร้างเสริมความสัมพันธ์อันดีกับ หน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจ
• ส่งเสริม แผนงานของบริษัทฯ ให้สามารถดำเนินการได้อย่างสอดคล้องกับหน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท.
• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขาการบริหาร, การจัดการ, นิติศาสตร์, รัฐศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง
• สามารถปฎิบัติงานนอกสถานที่ได้, เดินทางต่างจังหวัดได้
• มีบุคลิกที่ดี สามารถแก้ปัญหาเฉพาะหน้าได้ดี มีไหวพริบปฎิภาณ
• หากมีประสบการณ์ติดต่อหน่วยงานราชการ, Marketing, Business Development จะพิจารณาเป็นพิเศษ.

ประเภทงาน:

งานประจำ

• Bachelor's degree in Science/ Biological Engineering/ Physics and Medical Instrumentation or related fields.
• Minimum 2 years related work experience in Operation Instruments.
• Able to travel upcountry.
• Set up and prepare operational instruments to ensure readiness for use.
• Provide support during product demonstrations to assist customers and stakeholders.
• Conduct training sessions and prepare comprehensive instruction manuals for users.
• Follow up on customer feedback and communicate key insights to the product and sales teams.
• Resolve complex issues related to machine operations and ensure customer satisfaction.
• Guide, train, and educate the sales team to enhance their knowledge and understanding of the product.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Labor law, Problem Solving, Human Resource Management, Negotiation

ประเภทงาน:

งานประจำ

• สรรหาผ่านช่องทางต่างๆ เช่น บอร์ดรับสมัครงาน โซเชียลมีเดีย การอ้างอิง และเครือข่ายวิชาชีพต่างๆ เพื่อระบุคุณสมบัติผู้สมัครงานกับบริษัทได้อย่างมีศักยภาพ.
• ตรวจสอบเรซูเม่และใบสมัครงานเพื่อประเมินคุณสมบัติของผู้สมัคร และให้สอดคล้องกับข้อกำหนดของบริษัท.
• ดำเนินการสัมภาษณ์เบื้องต้นและประเมินทักษะ ประสบการณ์ และความเหมาะสมของผู้สมัคร.
• ประสานงานและมีส่วนร่วมในการสัมภาษณ์และให้ข้อมูลเกี่ยวกับความเหมาะสมของผู้สมัคร.
• เพิ่มประสิทธิภาพการประกาศรับสมัครงานบนแพลตฟอร์มต่างๆ เพื่อเพิ่มการมองเห็นและเข้าถึงผู้สมัครที่เหมาะสม.
• สนับสนุนงานเฉพาะกิจและ/หรือโครงการทรัพยากรบุคคลตามที่หัวหน้างานมอบหมาย.
• วุฒิศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารทรัพยากรบุคคล หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์งานด้าน HR สรรหาและคัดเลือกบุคลากร 3 ปีขึ้นไป.
• มีทักษะการสื่อสาร การเจรจา และมนุษยสัมพันธ์ที่ดีเยี่ยม.
• มีทักษะการคิดและวางแผนเชิงกลยุทธ์.
• มีทักษะการ Presentation, การสื่อสารอย่างมีประสิทธิภาพ, การประสานงาน ในระดับดี.
• มีประสบการณ์หรือความรู้ด้านการวางแผนอัตรากำลังพลประจำปี.
• มีความรู้ด้านกฎหมายแรงงาน.
• สามารถแก้ไขปัญหาเฉพาะหน้าได้ดี ทำงานภายใต้ภาวะกดดันได้.
• มี Service Mind.
• สามารถออกไปปฏิบัติงานนอกสถานที่ได้ (เป็นครั้งคราว).
• PTG Energy Public Company Limited.
• 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
• www.ptgenergy.co.th.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Risk Management, Microsoft Office, Data Analysis

ประเภทงาน:

งานประจำ

• Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
• Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
• Investigate flagged transactions and determine their legitimacy.
• Escalate high-risk cases to the Fraud Management team for further investigation.
• Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
• Conduct research to identify potential fraud schemes and perpetrators.
• Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
• Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
• Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
• Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
• Track and measure the effectiveness of fraud prevention and detection measures.
• Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Minimum of 2-3 years of experience in fraud analysis or a related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to identify anomalies in data.
• Proficient in Microsoft Office Suite,SQL language and data analysis tools.
• Understanding of fraud detection and prevention techniques preferred.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.

ทักษะ:

Ad Planning / Ad Buying, Work Well Under Pressure, Data Analysis

ประเภทงาน:

งานประจำ

• วางแผนซื้อสื่อ เลือกสื่อที่ตรงกับกลุ่มเป้าหมาย ให้เป็นไปตาม objectives ของแคมเปญและสินค้า เพื่อเกิดผลประโยชน์สูงสุด.
• ติดต่อกับ Media partner และต่อรองราคากับสื่อ รวมถึงสิทธิประโยชน์ต่างๆ ให้แก่แคมเปญและสินค้า.
• จัดทำ Media Plan เพื่อเสนอให้ลูกค้า.
• ตรวจสอบสิทธิประโยชน์สื่อทุกสื่อ.
• ดำเนินการจัดทำ report สรุปสิทธิประโยชน์ทั้งหมด ให้ทาง Brand/ Marketing Team และประเมินผลเพื่อดูความเหมาะสมในการใช้สื่อนั้นๆต่อไป.
• จัดทำ Media Evaluationให้กับ Marketing.
• จัดทำ Report ของแต่ละแคมเปญ.
• ปฏิบัติงานอื่นๆตามที่ได้รับมอบหมาย.
• ปริญญาตรีด้านนิเทศศาสตร์ สาขาการโฆษณา หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านวางแผนและซื้อสื่อทั้ง Offline & Online หรืองานที่เกี่ยวข้อง 5 ปีขึ้นไป.
• มีความรู้ ความเข้าใจในธุรกิจขององค์กร หรือธุรกิจประเภทสินค้าอุปโภคบริโภค (FMCG).
• มีความคิดริเริ่มสร้างสรรค์ สามารถนำมาประยุกต์ใช้ในการทำงานอย่างมีประสิทธิภาพ.
• สามารถทำงานภายใต้สภาวะเร่งรีบและกดดันได้เป็นอย่างดี.
• สำนักทรัพยากรบุคคล
• บริษัท ทศภาค จำกัด
• 90 อาคารซีดับเบิ้ลยู ทาวเวอร์ ถนนรัชดาภิเษก เขตห้วยขวาง กรุงเทพฯ 10310.