เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Job Number25093232
• Job CategoryHousekeeping & Laundry
• LocationPattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
• JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, Problem Solving, English

ประเภทงาน:

งานประจำ

• ให้ข้อมูลข่าวสารเกี่ยวกับอาคารชุดที่รับผิดชอบกับลูกค้าและผู้มาติดต่อ.
• จัดหาบริการต่างๆ ตามคำขอของลูกค้า เช่น ให้คำแนะนำร้านค้าที่ใกล้ๆ หรือสถานที่ราชการที่ใกล้เคียง.
• รับแจ้งข้อร้องเรียนหรือข้อเสนอแนะของลูกค้าหรือผู้เข้ามาติดต่อและแก้ปัญหาเบื้องต้นให้กับลูกค้าหรือส่งเรื่องให้ผู้เกี่ยวข้องดำเนินการ.
• รับแจ้งซ่อมห้องชุดที่อยู่ในระยะเวลารับประกันของลูกค้าหลังโอนกรรมสิทธิ์แจ้งหน่วยงานที่รับผิดชอบ รวมถึงติดต่อลูกค้าและจัดตารางการเข้าดูหน้างานเพื่อระบุรูปแบบและลักษณะของงานซ่อม.
• วางแผน ควบคุม สนับสนุนและประสานงานตารางระหว่างผู้รับเหมาและลูกค้าที่ตรงกัน เพื่อให้ผู้รับเหมาเข้าดำเนินการซ่อมและติดตามให้ผู้รับเหมาเข้าซ่อมตามเวลาที่กำหนด.
• จัดทำรายงานความคืบหน้างานซ่อมและสรุปงานแจ้งซ่อมประจำสัปดาห์ ประจำเดือน รายไตรมาศและรายปีรายงานกับหัวหน้างานและ Developer เจ้าของโครงการ.
• ปริญญาตรี ทุกสาขาวิชา (ยินดีรับนักศึกษาจบใหม่).
• สามารถสื่อสารภาษาอังกฤษได้ คะแนน Toeic: 650 คะแนน ขึ้นไป.
• สามารถใช้ Microsoft Office (Word,Execl,Powerpoint) ได้อย่างดี.
• มีมนุษยสัมพันธ์ดี,มีใจรักในการบริการ.
• สามารถแก้ไขปัญหาเฉพาะได้.
• มีทักษะการสื่อสาร การเจรจาต่อรองที่ดี.
• สามารถทำงานภายใต้แรงกดดันได้และการเปลี่ยนแปลงได้ดี.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Management, Property Management / Development, English

ประเภทงาน:

งานประจำ

• บริหารจัดการ แก้ไขปัญหาต่างๆ ภายในในโครงการ พร้อมทั้งเสนอทางเลือกในการแก้ไขปัญหาให้แก่เจ้าของร่วม.
• บริหารความสัมพันธ์อันดีแก่เจ้าของร่วม สื่อสารประชาสัมพันธ์กิจกรรมต่าง ๆ รวมถึงรับฟังปัญหา ข้อร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาตามระยะเวลาที่กำหนด.
• ตรวจสอบและอนุมัติการแก้ไขตกแต่ง ต่อเติมให้เป็นไปตามระเบียบข้อบังคับและมาตรฐานของโครงการ.
• ตรวจสอบ ดูแล และพัฒนาสภาพโครงการให้เป็นไปตามมาตรฐาน และควบคุมการปฏิบัติงานของแม่บ้าน พนักงานรักษาความปลอดภัย และคนสวน.
• วางแผนการจัดเตรียมอุปกรณ์ภายในกล่องโอนและส่งมอบกล่องโอนให้แก่เจ้าของร่วม.
• จัดทำ ควบคุม ตรวจสอบ บริหารจัดการงบการเงินของโครงการเพื่อให้เกิดประโยชน์สูงสุดแก่ลูกบ้าน รวมถึงสื่อสารรายรับ-รายจ่ายของโครงการแก่ลูกบ้าน.
• ตรวจสอบการรับชำระเงิน และนำเงินฝากเข้าบัญชีนิติบุคคล รวมถึงติดตามหนี้ค้างชำระ.
• จัดเตรียมการประชุม และสรุปรายงานการประชุมคณะกรรมการ ประชุมสามัญ ประชุมวิสามัญ และประชุมภายในต่าง ๆ ตามช่วงระยะเวลาที่กำหนด รวมถึงติดดามมติที่ประชุมให้บรรลุวัตถุประสงค์.
• สื่อสาร และทำความเข้าใจกับทีมงานถึงวิธีการแก้ไขข้อร้องเรียน วิธีการป้องกันปัญหาหรือข้อร้องเรียน และระงับไม่ให้เกิดข้อร้องเรียนเดิมซ้ำอีก.
• บริหารจัดการทีม พัฒนาความรู้ความสามารถ และสนับสนุนช่วยเหลือผู้ใต้บังคับบัญชา เพื่อให้ปฏิบัติงานได้อย่างมีประสิทธิภาพ.
• ให้คำแนะนำเพื่อการพัฒนาบริการและการบูรณาการใช้แอปพลิเคชัน เพื่อตอบสนองการให้บริการ.
• วุฒิการศึกษาปริญญาตรี ขึ้นไป ทุกสาขาวิชา.
• มีประสบการณ์ตรงด้านการบริหารโครงการหมู่บ้านหรืออาคาร อย่างน้อย 1 ปี.
• หรือมีประสบการณ์ผู้จัดการในสายงานบริการ อย่างน้อย 3 ปี.
• บุคลิกภาพดี มนุษย์สัมพันธ์ดี สามารถแก้ไขปัญหาเฉพาะหน้าได้เป็นอย่างดี.
• มีภาวะผู้นำ และมีทักษะในการบริหารจัดการให้มีประสิทธิภาพ.
• สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ (MS.Word, MS.Excel).
• สามารถปฏิบัติงาน 6 วัน/ สัปดาห์ (หยุดวันธรรมดา) และประจำโครงการที่ได้รับมอบหมายได้.
• หากสามารถสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ.
• หากมีรถยนต์ส่วนตัว หรือเดินทางได้ทุกโซน(กรุงเทพฯและปริมณฑล) จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• หาลูกค้าใหม่เพื่อนำเสนอบริการ Booking Engine และ Website Design.
• จัดเตรียมการนำเสนอและการพรีเซนต์ขาย.
• ดูแลรับผิดชอบให้การขายสำเร็จตามเป้าหมาย.
• ประสานงาน ปิดการขาย จัดทำและติดตามเอกสารที่เกี่ยวข้องกับการขายและการเงินหลังปิดการขาย.
• รายงานปัญหาและเสนอแนวทางแก้ไขให้ผู้บังคับบัญชาทราบ.
• อายุไม่เกิน 35 ปี.
• จบการศึกษาระดับปริญญาตรี ไม่จำกัดสาขา.
• มีประสบการณ์ตรงด้านงานขาย (หากมีประสบการณ์ใช้งานระบบ Booking / OTAs จะได้รับการพิจารณาเป็นพิเศษ).
• มีทัศนคติที่ดี มีทักษะในการสื่อสาร.
• มีใจรักด้านการให้บริการ (Service Mind).
• สนใจเรียนรู้และพัฒนาตนเองอย่างต่อเนื่อง.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Fast Learner, Good Communication Skills, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Manage inquiries and guest queries on the Airbnb platform.
• Coordinate and ensure smooth guest check-ins.
• Supervise housekeeping and technical teams, including damage and problem reporting.
• Develop and maintain positive relationships with juristic offices and partners.
• Set up and prepare new homes for rental.
• Fluency in both Thai and English is essential.
• Bachelor s degree in Hotel Management, Tourism, Applied Foreign Languages, or related fields preferred (but not mandatory).
• 1-3 years of experience in OTA platforms, real estate, hospitality, or service industries.
• Proactive and able to work independently with minimal supervision.
• Comfortable with mobile communication and chatting platforms.
• Strong problem-solving skills and results-oriented mindset.
• Comfortable working with foreigners and diverse teams.
• Why to apply?.
• Join a dynamic and fun team in a growing industry with strong career growth potential. Enjoy a hybrid work setup with flexibility, transportation support, and a competitive benefits package, including 23 holidays/year, social security, annual salary increases, bonuses, and seniority incentives. Be part of a supportive and innovative company culture!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Legal, Property Management / Development, English

ประเภทงาน:

งานประจำ

• รับนโยบายจากทางผู้บริหารและวางแผนการทำงานให้แก่ผู้ใต้บังคับบัญชาตามโครงการต่าง ๆ.
• สื่อสารข้อมูล นโยบาย คำสั่ง ระเบียบไปยังผู้ใต้บังคับบัญชาทุกคน รวมทั้งบริหารทีมงานให้สามารถทำงานได้สอดคล้องกับทิศทางที่บริษัทกำหนด.
• ดูแลการปฏิบัติงานเกี่ยวกับการบริหารจัดการอาคารชุด/หมู่บ้านจัดสรรในพื้นที่ที่รับผิดชอบให้เป็นไปตามแผนการดำเนินงานของฝ่ายงานและสอดคล้องกับนโยบายของบริษัทฯ.
• ควบคุมดูแลและตรวจสอบการปฏิบัติงานของบุคลากรในทีมงาน จัดสรรทรัพยากรรวมทั้งพัฒนาบุคลากรและกระบวนการทำงานให้มีประสิทธิภาพมากยิ่งขึ้น.
• ประสานงานกับหน่วยงานราชการที่เกี่ยวข้องกับการบริหารนิติบุคคลอาคารชุด เช่น สำนักงานที่ดิน สำนักงานเขต.
• วุฒิปริญญาตรีขึ้นไป ไม่จำกัดสาขา.
• มีประสบการณ์ด้านงานบริหารจัดการอาคารสูง หรือหมู่บ้านจัดสรร อย่างน้อย 5 ปี.
• มีความรู้ด้านงานนิติบุคคล กฎหมายและพระราชบัญญัติอาคารชุด การบริหารจัดการและการจัดตั้งนิติบุคคล กฎหมายการจัดสรรที่ดิน รวมถึงจัดทำแผนค่าใช้จ่ายต่างๆ.
• มีทักษะด้านการบริหารจัดการ การแก้ไขปัญหาเฉพาะหน้า ตลอดจนการบริหารความขัดแย้ง.
• บุคคลิกดี มนุษย์สัมพันธ์ดี มีใจรักงานบริหาร มีทักษะในการนำเสนองาน มีความเป็นผู้นำ มีความคล่องตัว.
• สามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
• งานประจำ ปฏิบัติงาน 6 วัน/สัปดาห์.

ประเภทงาน:

งานประจำ

• Job Number25093226
• LocationPattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-ManagementAssurer un travail d'équipe cohérent pour garantir un service optimal et la satisfaction des besoins des clients. Contrôler l'apparence et la tenue vestimentaire du personnel et corriger toute négligence. Assurer les tâches associées à l ouverture et à la fermeture du service, y compris la mise en place des fournitures et outils nécessaires, le nettoyage de tous les équipements et de toutes les zones, la fermeture des portes, etc. Contrôler les zones de stockage, le respect du PEPS et la propret&eacute. Remplir les documents des inventaires et stocks programmés, et commander les fournitures requises. Contrôler les places disponibles dans les salles à manger, le service, la sécurité et le bien être des clients. Remplir les commandes de travaux pour les réparations d'entretien. Aider la direction à embaucher, former, planifier, évaluer, conseiller, rappeler les règles de disciplines, motiver et accompagner les employés ; servir de modèle et de référent pour les procédures Guarantee of Fair Treatment (Garantie de l'égalité)/Open Door Policy (Politique de la porte ouverte).
• Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurit&eacute. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l équipe dans l atteinte des objectifs communs. Se conformer aux attentes et aux normes d assurance qualit&eacute. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu à 50 livres (22,7 kg) sans assistance. Se tenir debout, assis ou marcher pendant une période prolongée ou pour un quart de travail complet. Lire et vérifier visuellement l information dans une variété de formats (p. ex., en petits caractères). Inspecter visuellement les outils, l équipement et les machines (p. ex., pour identifier les défauts). Saisir, faire tourner et manipuler des objets de taille et de poids différents nécessitant une excellente motricité et coordination œil-main. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se déplacer dans des espaces étroits, confinés, ou élevés. Monter et descendre les escaliers et les rampes de service. Accueillir et reconnaître tous les clients selon les normes de l entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l étiquette appropriée. Écouter et réagir de manière appropriée aux préoccupations des clients et aux autres employés. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
• Niveau d études:Diplôme d études secondaires ou équivalence de niveau secondaire.
• Expérience de travail connexe:Au moins 2 ans d expérience de travail connexe.
• Expérience de supervision:Au moins 1 an d expérience de supervision.
• Permis ou certification:Aucune
• Chez Marriott International, nous nous engageons à promouvoir l égalité d accès à l emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.Les établissements Marriott Hotels s'efforcent d'élever l'art de l'hôtellerie en innovant dès qu'ils le peuvent tout en préservant le confort propre à ce qui nous est familier partout dans le monde. En tant que collaborateur ou collaboratrice Marriott Hotels, vous nous aiderez à tenir notre promesse, celle d'une hôtellerie de qualité, toujours ( Wonderful Hospitality. Always ), en offrant un service attentionné, sincère et novateur qui respecte et développe ce patrimoine vivant. Avec notre nom synonyme d'hôtellerie partout dans le monde, nous vous accueillons avec fierté pour découvrir les possibilités de carrière chez Marriott Hotels. En rejoignant Marriott Hotels, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.
• JW Marriott fait partie du portefeuille d'établissements de luxe de Marriott International et se compose de plus de 100 superbes établissements situés dans les villes portes d'accès à leur région et dans les plus beaux sites de villégiature partout dans le monde. Pour JW, nos collaborateurs et collaboratrices passent en premier. Parce que si vous vous sentez bien, notre clientèle le sera aussi. Les collaborateurs et collaboratrices JW Marriott sont des personnes assurées, innovantes, authentiques et intuitives qui poursuivent l'héritage laissé par le fondateur de l'entreprise J. Willard Marriott, à qui l'enseigne doit son nom. Nos hôtels offrent une expérience de travail unique, où vous ferez partie d'une communauté et vivrez une véritable camaraderie avec un groupe de collègues vari&eacute. JW offre des opportunités de formation, de développement et de reconnaissance et, plus important encore, un endroit où nourrir vos passions dans un environnement luxueux qui met l'accent sur un bien-être holistique. Traiter notre clientèle de façon exceptionnelle, c'est d'abord prendre soin de nos collaborateurs et collaboratrices. C'est ce que nous appelons The JW Treatment&trade. En rejoignant JW Marriott, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, English, Thai, Estonian

ประเภทงาน:

งานประจำ

• High School/Bachelor's in Accounting & Finance.
• Strong problem-solving skills with the ability to think outside the box.
• Have skills in coordinating with foreign banks.
• Experience in AP/AR, general ledger, reconciliation, and financial statements.
• Proficiency in accounting software (preferably at least a year working with Xero).
• Experience with financial reporting systems.
• Bangkok (Fixable Working, Work From Home).
• Tallinn Estonia, or Anywhere (Passing probation).
• Wookco Team.
• Narva mnt 5, Tallinn, Harjumaa, Estonia, 10117.

ทักษะ:

Enthusiastic, English

ประเภทงาน:

งานประจำ

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organization, we encourage you to apply for this exciting opportunity..

ประเภทงาน:

งานประจำ

• Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
• You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.
• Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being..
• Customer Service Associate.
• The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services..
• Role Details.
• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs..
• Basic Qualifications/Skills Needed.
• Minimum 2 years of customer service experience.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication in English.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law..
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process..
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• รับสายลูกค้าที่โทรเข้ามาสอบถามข้อมูล.
• ให้ข้อมูลลูกค้าเกี่ยวกับค่างวดรถยนต์ งานทะเบียนรถยนต์ งานต่อภาษี และแจ้งรายการเอกสารต่างๆกับลูกค้า.
• โอนสายลูกค้าและประสานงานกับฝ่ายงานที่เกี่ยวข้อง.
• หมายเหตุ ตำแหน่งนี้เป็นพนักงานสัญญาจ้าง.
• สำเร็จการศึกษาระดับปริญญาตรีทุกสาขา.
• มีทักษะในการติดต่อสื่อสาร มีบุคลิกและมนุษยสัมพันธ์ดี.
• สามารถใช้งานโปรแกรม Microsoft Office ได้เป็นอย่างดี.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform general onboarding process for high-risk customer accounts based on company policies, procedures, and regulations, especially AML requirements and standard.
• Evaluate existing high-risk customer accounts according to established company policies, procedures, and regulations.
• Analyze and verify the high-risk customer accounts against criteria such as user credit scores and risk levels.
• Investigate high-risk customer accounts and report to management where necessary, and obtain all necessary documentation to complete the customer profile.
• Summarize a list of high-risk customer accounts and prepare explanations for the Senior KYC Risk Analysis to present at C-level meetings.
• Perform daily operational tasks by complying with the company policy.
• Perform any additional tasks concerning KYC risk analysis.
• Bachelor s degree in any field.
• Minimum 1 year of experience in KYC, credit analysis, fraud management, or any related role.
• Good verbal and written communication skills in both Thai and English.
• Excellent communication and explanation skills.
• Good analytical and problem-solving skills with a keen attention to detail.
• Flexible working hours with 5 working days a week (Willing to work on rotating days off including weekends and public holidays).
• Comfortable working in a fast-paced and ambiguous environment..
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement..
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประเภทงาน:

งานประจำ

• Job Number25107459
• LocationPattaya Marriott Resort and Spa, 64 Moo 1, Pattaya City Chonburi, Thailand, Thailand, 20250
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
• JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 2 years of voice customer service experience.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

ทักษะ:

Procurement, Contracts, Finance

ประเภทงาน:

งานประจำ

• Understand client needs and tailor hotel sourcing plans to deliver cost savings and better travel experience.
• Analyze hotel spend, usage patterns, and inventory to identify optimization opportunities and support decision-making.
• Design and deliver customized hotel sourcing solutions using data, tools and commercial insight.
• Lead end-to-end execution of hotel procurement related projects, ensuring smooth implementation and quality outcomes.
• Present project results, recommendations, and solution proposals to internal and client stakeholders confidently.
• Support sales and account management teams in securing new business and renewing existing contracts.
• Build strong relationships with hotel partners and ensure high-quality, relevant hotel content is secured and maintained.
• Coordinate across internal departments (e.g., sales, leisure, finance, operations) to streamline workflows and meet project deadlines.
• Represent Trip.Biz professionally when engaging with suppliers and clients.
• What you'll Need to SucceedIndependent & Solution-Oriented: Able to manage multiple workstreams with minimal supervision and strong judgment in task prioritization.
• Fast Learner: Quickly adapts to new tools, systems, and workflows.
• Proactive & Resourceful: Anticipates needs, seeks information without waiting for instruction, and proposes solutions to problems.
• Excellent Communicator: Clear, respectful, and professional communicator both internally and externally with strong presentation skills.
• Collaborative Mindset: A team player who contributes to shared goals and builds trust with stakeholders.
• Startup-Ready: Comfortable working in a less structured environment. Brings flexibility, initiative, and a willingness to build workflows from scratch when needed.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Handle escalated customer tickets, inquiries, and complaints from digital channels (app, chat, email, social media).
• Track SLA and customer satisfaction (CSAT) performance, ensuring timely and high-quality responses.
• Collaborate with cross-functional teams including chatbot developers, IVR and call center vendors to optimize customer touchpoints.
• Analyze recurring issues and customer feedback to identify pain points and drive service improvements.
• Support service process documentation, SOP updates, and internal QA audits.
• Coordinate with product, operations, and tech teams to ensure customer issues are resolved efficiently and root causes addressed.
• Utilize CRM and ticketing tools to manage case workflow and reporting dashboards.
• What we're looking for.
• Bachelor s degree in Business Administration, Communication, Customer Experience, or a related field.
• 2-3 years of experience in digital customer service, service operations, or customer care roles.
• Strong communication, empathy, and issue-resolution skills.
• Familiarity with CRM systems, helpdesk/ticketing tools, and service workflow platforms.
• Proactive, detail-oriented, and comfortable working in a fast-moving digital environment.
• Passionate about improving customer experience through both service and system enhancements.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Teaching, English

ประเภทงาน:

งานประจำ

• Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
• Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
• Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
• Plan beauty products education, develop product training materials.
• Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
• Perform makeup consultation and beauty product demonstrations.
• Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
• Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
• Organize and conduct training seminar. Involve in brand events and promotions.
• Conduct regular store visits to ensure the frontline talent development.
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
• Bachelor's degree in administration or any related field.
• 2 years or above working experience in Beauty or Retail Business or Airline Business.
• Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
• Proficient knowledge and awareness of beauty industry, market and competitive trends.
• Self-starter, able to work independently and as part of a team and must have good time management skills.
• Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
• Exceptional verbal & written communication, presentation, public speaking, & media skills.
• Excellent planning and organizational skills.
• Good command of spoken and written English.

ทักษะ:

Teamwork, Excel, English

ประเภทงาน:

งานประจำ

• Responsible for hotel settlement work in Thailand and Southeast Asia through phone calls, emails, etc. Address hotel s inquiries and follow up on dispute booking orders.
• Assess financial risks to minimize bad debts and ensure the fund transaction is made on time and accurately.
• Maintain the relationships between BUs and hotels to enhance service quality.
• What you'll Need to SucceedBachelor's degree or higher, preferably with customer service experience.
• Native proficiency in Thai, and excellent reading, writing, and speaking abilities in Chinese and English to deal with the internal stakeholder and system.
• Strong communication and coordination skills, and a high sense of teamwork.
• Ability to possess and analyze data, sensitivity to figures, logical thinking, and good skills in Office software (Excel, PowerPoint and Word).
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!