เงื่อนไขการค้นหา

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
• Thai nationality.
• At least Bachelor s degree.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai skills, Chinese is a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

System Security, Windows Server, Linux

ประเภทงาน:

งานประจำ

• Identify and evaluate areas for improvement in detection, prevention, and cyber incident response.
• Work closely with stakeholders to develop and follow up on remediation plans.
• Provide expert consultation on mitigating strategies and actionable remediation plans to asset owners.
• Collaborate with various teams to create, implement, and monitor effective remediation strategies.
• Apply knowledge of IT infrastructure, with experience as a system administrator or system engineer, to enhance cybersecurity measures.
• Utilize an understanding of offensive and defensive cybersecurity strategies (e.g., red and blue teams).
• Perform penetration testing or demonstrate a strong understanding of penetration testing methodologies to assess the security of IT systems.
• Use computer forensic tools to examine and analyze electronic media in suspected hacking cases.
• Conduct tasks related to malware analysis and reverse engineering to identify and mitigate threats.
• Define a course of action if a security problem exists and explain in detailed technical reports what occurred when an incident happens, including the reasons it occurred, and the response taken.
• Document incidents thoroughly, providing detailed technical reports that include the cause of the incident, and the response measures implemented.
• Build relationships with other entities responsible for conducting cyber threat analyses, ensuring effective collaboration and information sharing.
• Bachelor s degree / master s degree or higher in Computer Engineering, Information Technology, Computer science or related field.
• Proficiency with SIEM, UBA, and SOAR tools.
• Experience with system monitoring tools.
• Coding ability in C, C++, C#, Java, ASM, PERL, PHP, and PowerShell.
• Knowledge of backup and archiving techniques.
• Use of enterprise system monitoring tools.
• Understanding of cloud computing.
• Proficiency in UNIX.
• Knowledge of network communication (IP/TCP).
• Familiarity with computer hardware systems.
• Experience with web-based application security.
• Strong knowledge of Windows and Linux Operating Systems.
• Experience in identifying and evaluating cybersecurity risks and providing actionable insights.
• Previous experience as a penetration tester (pentester) is highly beneficial.
• Experience as a system administrator/system engineer is advantageous.
• Familiarity with computer forensic tools and techniques.
• Experience in malware analysis and reverse engineering.
• Ability to work well under pressure while handling multiple tasks.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with brand partners and internal stakeholders.

ทักษะ:

Project Management, Finance, Power BI

ประเภทงาน:

งานประจำ

• Lead transformation initiatives, conduct framework, collaborating with stakeholders across the organization to ensure timely and effective execution of plans.
• Always bring in insights from external sources which can be beneficial to the business.
• Convert insights into actionable business recommendations and drive cross-functional execution.
• Identify risks and opportunities to refine format strategies, leveraging both internal and external information.
• Ensure strong project management practices are in place, utilizing an agile approach to achieve project goals.
• Financial Performance Analysis and Enterprise Value Enhancement:Conduct comprehensive financial analyses to identify performance gaps, trends, and opportunities for improvement.
• Develop and implement strategies to enhance profitability, optimize resource allocation, and manage financial risks.
• Evaluate financial drivers of enterprise value, including revenue growth, cost optimization, and profit improvement.
• Collaborate closely with internal finance teams to align with business goals and objectives, providing insights and recommendations to support decision-making.
• Power BI Development and Financial Modeling:Lead the development and utilization of sophisticated financial models using Power BI to forecast financial performance, evaluate investment opportunities, and assess risks.
• Leverage data analytics techniques to extract meaningful insights from data, informing strategic decision-making.
• Communicate results and recommendations effectively to stakeholders, ensuring data-driven decisions are made at all levels of the organization..
• Master's degree in Mathematics, Economics, Computer Science, Information Management, Statistics or related field.
• Proven experience in project management within the retail or FMCG industry.
• Strong expertise in Power BI development and data analytics.
• Demonstrated ability to conduct financial performance analysis and develop strategies for profitability improvement.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical thinking with the ability to convert data insights into actionable business strategies.
• Experience in change management and driving cross-functional projects.
• Agile project management experience is a plus.
• Willing to travel..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Budgeting, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Responsible as role of a project Management, taking care network development plan, a new distribution center and a new project for existing operations, the main area response is expansion of the distribution network for supporting the rapid growth of new stores opening. End- to-End control from the beginning of warehouse development to the end handover. Including propose a proposal, budgeting, contract and registration, process design, system design, project implementation, and operation running in migration phase.
• Co-ordinates with internal & external team members to serve demands in the future supply chain & logistics management focusing in networking development & warehousing part.
• Collect and analyze data relating to logistics operations and determine optimal logistics operating solutions focusing in networking development & warehousing part. Include improving warehouse processes and layout design.
• To ensure that all recommended solutions, implementation plans, meet the requirements. Manages project implementations with all stakeholders and related parties as a project manager.
• Keep up with the latest trends and innovations in warehousing and logistics.
• Other projects or feasibility studies upon assignment.
• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed (Supply chain management, warehousing design is an advantage.).
• Have Experience 3-5 Years in DC Network Planning, Hub Network Planning, Warehouse operations, Project implementation and WMS.
• Have Experience of Control End-to-End for a new Distribution center is an advantage.
• Strong analytical and numerical skill is mandatory.
• Proficient in Microsoft Office Applications. (Excel, PowerPoint and Visio), AutoCAD, and Microsoft Project is an advantage.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Enthusiastic, Work Well Under Pressure, Teamwork, English, Arabic

ประเภทงาน:

งานประจำ

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ทักษะ:

Data Analysis, Finance, SQL, English

ประเภทงาน:

งานประจำ

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Master's degree in Finance, Business, Engineering, or a related field.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Teamwork, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Ensure that all merchandise flows through DC accurately, good quality, timely and safely in order to meet stores service expectation.
• To organize and oversee the daily operations of DC ensure to achieve all DC KPI targets and beyond and develop continuous improvement initiatives and share best practices with team members.
• Control the overall DC controllable expenses within agreed budget and improve on productivity year by year with result meet or exceed budget.
• Ensure that the all Operation functions can meet future developments for company continuous growth.
• Ensure staff high moral and teamwork in order to eliminate business disruption also, support on safety work place.
• Work Location: Khlong Preng, Mueang Chachoengsao, Chachoengsao
• Working day: 5 Days/Week.
• Bachelor Degree or higher in Business Administration, Logistics or any relate field.
• Have experience in Warehouse Operation, Distribution Center Operation at least 10 Years.
• Minimum of 3-5 years experiences of Cold Storage, DC-Fresh/Frozen Food, Chilled.
• Minimum of 5 years in Management Level.
• Have experience of Retail business, Logistics/Warehouse business would be advantage.
• Strong negotiation skills with proactive, initiative, and work well under high pressure.
• Multi-tasked person with result-oriented.
• Strong analytical skill, initiative, proactive and result - oriented.
• Have business acumen, logistic background logistic, supply chain management or manufacturing background.
• Good Command in English for Communication Skills.
• Computer Literacy (MS Word, Excel, and Power Point).

ทักษะ:

Legal, Compliance, Fast Learner, English

ประเภทงาน:

งานประจำ

• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
• You will improve the content management strategy for platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• What should I bring with me?.
• You are a fast learner and a good communicator and can speak, read and write fluently in English and Thai.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Preferred Qualifications.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• Experience in a BPO / call center/customer service environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
• ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
• ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
• สื่อสารภาษาไทยได้ในระดับดี.
• มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างาน 9.00 - 18.00.
• สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
• หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Enthusiastic, Good Communication Skills, Leadership Skill

ประเภทงาน:

งานประจำ

• Build and maintain relationships with client groups to manage customer relations.
• Create customer satisfaction and leave a positive impression.
• Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
• Plan customer engagement activities and communicate with clients through both online and offline channels.
• Plan and create campaigns with content to directly reach customers.
• Coordinate with relevant parties to organize various activities for customers, both online and offline.
• Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
• Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
• Monitor and address homeowner satisfaction after move-in.
• Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
• Manage feedback from homeowners and customers via applications and the call center.
• Create value through soft sales strategies and recommend various company projects.
• Review documentation related to the management of each project's legal entities.
• Check records of income and expenses for shared costs in each project.
• Maintain the database of homeowners for each project.
• Establish management fees for various projects and record expenses in common areas.
• Act as a central unit to coordinate and distribute maintenance requests for various projects.
• Support the handover process to the legal entity for each project.
• Perform other assigned duties.
• Bachelor s degree or higher in any field.
• Have at least 5 years of experience in customer management and administration.
• Possess English communication skills with a TOEIC score of 650.
• Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
• Have a passion for service and coordination skills.
• Understand construction or system-related issues and can effectively solve problems as they arise.
• Proficient in using Microsoft Office programs.
• Highly responsible and able to work under high pressure.

ประเภทงาน:

งานประจำ

• Manages a customer application center or service operation center at country or cluster level (or a region if single-division or back-office scope).
• Responsible for business growth, P&L and SFCs, profitability, customer satisfaction & quality. Monitors center performance.
• A Senior Manager typically manages a department or small unit that incudes multiple teams led by Managers and/or Team Leaders.
• Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
• Problems faced are often complex and require extensive investigation and analysis.
• Requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
• QualificationsBachelor's degree required in Engineering or related field.
• 10+ years of relevant experience in program management, process management or process improvement.
• Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards.
• Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment.
• The ideal candidate will be a self-starter with a passion for energy management business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment.
• Strong dedication to problem solving and process improvements.
• Team player, personable, professional, and flexible.
• Strong communication and interpersonal skills for effective cross-functional collaborate.
• Ability to analyze large datasets.
• Ability to write comprehensive reports.
• An analytical mind and inclination for problem-solving.
• Primary Location: TH-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing

ทักษะ:

Salesforce

ประเภทงาน:

งานประจำ

• Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
• Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining remaining from settlement, source of payment, assignee for CL etc.
• Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information.
• Reconcile information to ensure correctness and accuracy.
• Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
• Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively.
• Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
• Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets.
• Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.