เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Windows Server, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Install & Pre-install legacy and enterprise computer systems and their peripherals.
• Take calls from customers, deliver on-site support services and initiate the right response.
• Maintain & Service on legacy and enterprise computer systems and their peripherals.
• Perform PM as schedule.
• Stand-by service as request.
• Ability to work with multiple jobs.
• Able to work under time pressure./ able to work under pressure.
• Driving your own car.
• Bachelor's degree in Computer Engineering, Electronics, Electrical Engineer or related field.
• Male only.
• 0 - 3 years experience in computer field or related work.
• Computer skills: Window, Server, Storage, Basic Network, Microsoft Office and etc.
• Willing to participate in non-standard working time models (Willing to work on a flexible time including after office hours, holidays and weekend.

ทักษะ:

Oracle, SQL, UNIX

ประเภทงาน:

งานประจำ

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Safety Management, Compliance, English

ประเภทงาน:

งานประจำ

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing, Product Development, English

ประเภทงาน:

งานประจำ

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

Data Analysis, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creations: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination's: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication understanding of project requirements.
• Data analytics and AI Strategy Design; Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Bachelors' Degree or higher in Computer Science, Engineering, Information Technology, Management Information System.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• At least 5 years of proven experience as a data analytic role (Retail or E-Commerce Business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g. Databricks, Snowflake, GCP, or AWS) and high proficiency in excel.
• Good knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualization (Tableau, Power BI) is a plus.
• Excellent communication skills with a ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having good attitude toward team working & willing to work hard.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

PHP, Java, Oracle

ประเภทงาน:

งานประจำ

• Lead, Manage and mentor development teams.
• Provide technical / functional leadership and direction to a team of onsite and contract developers.
• Work closely with team members to define direction and approach to product design, execution and tailoring the development in order to meet the project requirement.
• Create detailed project plans, scope of work and report project status to company management on a weekly basis.
• Establish performance goals and periodically reviews performance of team members, cultivating a culture of engineering excellence and self-motivation to accomplish signification deliverables with in tight teamlines.
• Bachelor s or Master s degree in Statistics, Computer science, or other related fields.
• Must have an advanced knowledge of programming in PHP, JAVA script and Oracle Database.
• Minimum 3-5 years of experience in leading software development team.
• Strong ability to support and mentor team members to accomplish team goals.
• Excellent organizational and time management skills.
• Exceptional communication, presentation and interpersonal skills.
• Experience in development of Human Resource Management software will be an advantage.
• Personal Leave: 5 days per year without lateness penalties.
• Annual Leave: 10 days per year, with the ability to carry over up to 5 unused days to the next year (eligible after one full year of employment).
• Health Checkups: Pre-employment and annual health checkups.
• Insurance Coverage: Life and accident insurance (OPD/IPD).
• Provident Fund: Managed by Kasikorn Bank.
• Social Gathering Allowance: Monthly allowance of 100 THB.
• Attendance Bonus: Monthly bonus of 500 THB, increasing incrementally up to a maximum of 12,000 THB per year (for certain positions).
• Company Events: New Year parties, annual trips, birthday celebrations, company merit-making, and other social events.
• Support for Bereavement: Financial support and wreaths for funerals (employees and their families), as well as gift baskets for childbirth or hospitalization.
• Birthday Leave: Employees may take their birthday off; if unused, it can be converted to one day s pay (maximum up to 5,000 THB depending on base salary).
• Birthday Celebrations: Cake for birthdays.
• Annual Bonus: Paid twice a year.
• Annual Salary Adjustments: Regular annual salary increases.

ทักษะ:

SQL, Cloud Computing, Software Development

ประเภทงาน:

งานประจำ

• Gather and analyze software requirement to efficiently address business needs.
• Design system architecture and database.
• Develop functional specification and system design specification.
• Ensure quality of deliverable, develop system test cases and conduct User Acceptance Testing.
• Implement and provide training to end user.
• Provide production support and advise solutions to solve the production issues.
• Bachelor s degree or higher in Computer Science, Computer Engineer or any related fields.
• Minimum of 8 years experience with analysis, design and implement the enterprise software system.
• Strong knowledge of system analysis and design.
• Strong knowledge of RDBMS and SQL.
• Good knowledge of Cloud Computing.
• Good interpersonal and business-handling skills, with the ability to manage expectations and explain technical detail.
• Ability to work in a team environment delivering quality software that meets requirements working to a timeline.
• Motivated to be continually enhancing your skills to be aware of the latest software development.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Security, Windows Server

ประเภทงาน:

งานประจำ

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ทักษะ:

Project Management, SQL, Python, English

ประเภทงาน:

งานประจำ

• Adjust language models that have already been trained for generative AI applications Ensure that the LLMs and pipelines based on LLMs are tuned and released.
• Create and implement LLMs for various content creation jobs Develop and communicate roadmaps for data science projects.
• Design effective agile workflows and manage a cycle of deliverables that meet timeline and resource constraints.
• Serve as a bridge between stakeholders and AI suppliers to facilitate seamless communication and understanding of project requirements.
• Work closely with external AI suppliers to ensure alignment between project goals and technological capabilities.
• Identify and gather data sets necessary for AI projects.
• Prior experience in Machine Learning, Deep Learning, and AI algorithm to solve respective business cases and pain points.
• Prior hands-on experience in data-mining techniques to better understand each pain point and provide insights.
• Able to design and conduct analysis to support product & channel improvement and development.
• Present key findings and recommendations to business counter parties and senior management on project approach and strategic planning.
• Bachelor degree or higher in Computer Science, Computer Engineering, Information Technology, Management Information System or an IT related field.
• Native Thai speaker & fluent in English.
• 3+ years of proven experience as a Data Scientist with a focus on project management (Retail or E-Commerce business is preferable).
• At least 2+ years of relevant experience as an LLM Data Scientist Experience in SQL and Python (Pandas, Numpy, SparkSQL).
• Ability to manipulate and analyze complex, high-volume, high-dimensionality data from varying sources.
• Experience in Big Data Technologies like Hadoop, Apache Spark, Databrick.
• Experience in machine learning and deep learning (Tensorflow, Keras, Scikit-learn).
• Good Knowledge of Statistics.
• Experience in Data Visualization (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Having good attitude toward team working and willing to work hard.

ทักษะ:

Compliance, Scrum, Project Management, English

ประเภทงาน:

งานประจำ

• Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
• Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
• Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
• Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
• Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
• Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
• Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
• Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
• Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
• Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
• Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
• At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
• Strong understanding of digital strategy, platform architecture, and related processes.
• Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
• Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
• Experience with Agile/Scrum methodologies and project management tools.
• Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
• Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
• Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
• Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
• Fluent in English communication.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Market Analysis, Data Analysis, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Develop and implement robust sales plans based on detailed market analysis to drive conversions and achieve sales targets.
• Monitor and analyze sales data and market trends to adjust strategies as necessary.
• Identify and develop marketing opportunities, planning and executing innovative sales initiatives.
• Craft detailed customer profiles to tailor sales strategies effectively.
• Spearhead initiatives related to OSE projects, ensuring alignment with broader business goals.
• Expand product knowledge, focusing on innovative designs and market needs.
• Enhance product knowledge, especially on advanced designs like Flat Tube.
• Analyze market data and develop strategic market approaches.
• Include SWOT analysis, market capacity for Aluminum Fin Profiles, import trends, and key market players.
• Manage local and import data, including capacity for Evaporators, Heater Cores, and other relevant products.
• Provide insights on quality certifications and compliance standards.
• Foster and maintain strong relationships with clients, ensuring a superior customer experience.
• Prepare for and lead customer meetings, creating detailed reports and presentation materials to support business objectives.
• Support the expansion of the market presence both domestically and internationally.
• Apply engineering principles to manage and optimize logistics operations.
• Oversee the logistics flow from production to delivery, ensuring efficiency and cost-effectiveness.
• Collaborate with the logistics team to streamline processes, reduce bottlenecks, and enhance customer satisfaction.
• Bachelor s or Master s degree in Business Administration, Marketing, Engineering, or related field.
• Special consideration for candidates from the Faculty of Management Engineering.
• A minimum of 5 years of experience in a sales leadership role, preferably in the manufacturing or technical field.
• Strong leadership capabilities with experience managing cross-functional teams.
• Advanced analytical and strategic thinking skills, with a proven track record of enhancing sales performance.
• Excellent verbal and written communication skills, with proficiency in creating detailed reports and presentations.

ประเภทงาน:

งานประจำ

• Low level design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations.
• Provide technical expertise to support sales and marketing efforts.
• Customer network integration and delivery.
• Low design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations up to date.
• Provide technical expertise to support sales and marketing efforts.
• Hand over completed document to after sale service.
• Project implementation tracking with update.
• 1st Tier Engineer.
• First diagnostic problem and do first troubleshooting of enterprise solutions.
• EDS (MPLS, SD-WAN, 5G).
• ICT (Cloud, Firewall).
• Mobile services (M2M, SMS).
• To be ticket owner who do proactive update progress incident to customer within OLA time.
• To ensure service of customer are normal after incident restoration.
• Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
• 2-5 years of work experience with user IT Support or Network Support.
• Positive attitude.
• Reliable and working time flexibility.
• Having knowledge of IP Networking (LAN/WAN).
• Having Knowledge of Cloud Technology.
• Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
• Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
• Having Knowledge of Cyber Security services will be advantage.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• Service Account Management (Engineer or IT).
• Job Responsibilities.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
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• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Production Engineering, Data Analysis, Project Management, English

ประเภทงาน:

งานประจำ

• Consistently track and manage the progress of technical projects according to predefined timelines.
• Handle customer feedback and technical agreements for key projects like SMS, UAI, and Metro 2023.
• Offer ongoing technical support for Lenso and Stamford projects and assist in rolling out new initiatives as needed.
• Engage proactively with clients, providing technical advice and fostering collaborative project development.
• Conduct comprehensive assessments of material chemical compositions using advanced analytical tools such as dashboards and pivot tables.
• Perform routine and ad hoc chemical composition evaluations for a diverse array of materials including Metalcom, Cap, Varo, NTW, UAI (Billet & Ingot), and Lenso.
• Respond promptly to critical alerts concerning chemical composition discrepancies.
• Pursue continuous personal and professional development to enhance technical expertise.
• Take on and successfully execute responsibilities related to OSE Project, ensuring high-quality standards and compliance with project specifications.
• Bachelor s degree in Engineering, Chemistry, or a closely related field.
• New graduates are encouraged to apply.
• At least 0-2 years of experience in technical project management, preferably in a manufacturing or engineering environment.
• Demonstrated proficiency with analytical software and tools for reporting and data analysis.
• Exceptional organizational, time management, and communication skills.
• Proven ability to multitask and manage multiple projects simultaneously with meticulous attention to detail.

ทักษะ:

Project Management, ASP.NET, .NET, English

ประเภทงาน:

งานประจำ

• System Requirements Analysis: Understanding and analyzing business and user requirements to define software and hardware requirements.
• System Design: Planning and designing systems that align with the specified requirements and usage.
• System Development: Writing code and developing systems based on the established design.
• Testing and Refinement: Testing the system to ensure accuracy and refining it according to requirements.
• Project Management: Planning and managing system development projects to ensure they proceed as scheduled.
• Communication: Communicating with stakeholders such as development teams, system administrators, and end-users.
• Problem Solving: Investigating and resolving issues that arise within the system.
• Maintenance: Maintaining the system to ensure continuous operation and performing upgrades or updates as needed.
• Consultation: Providing technical advice and support to teams or management.
• Learning and Innovation: Keeping abreast of trends and importing new technologies and innovations into the assigned jobs.
• At least Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.
• A minimum of 7 years of experience in a System Analyst or related position.
• Proficiency in analyzing system requirements and designing systems that align with those requirements.
• Experience in developing applications (C#, ASP.NET, Web API and Entity Framework).
• Experience with database design and development using SQL Server or other relational databases.
• Familiarity with cloud services such as Firebase, AWS and Microsoft Azure.
• Strong communication (writing & speaking well in both Thai and English) and teamwork abilities.
• Strong problem-solving skills and decision-making abilities in complex situations.
• Knowledge of Agile/Scrum development methodologies.
• Get things done within the agreed timeline.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Compliance, Procurement

ประเภทงาน:

งานประจำ

• Periodically review the static equipment/piping/pipeline/PSV inspection strategies and surveillance tasks for their effectiveness and efficiency to achieve integrity and cost-efficiency.
• Act as the owner of the static equipment/pipeline/PSV in the asset plan and maintenance reference plan.
• Develop inspection & maintenance program for static equipment, piping/flowline, pipeline, and PSV (Risk Based inspection and schedule corrective inspection).
• Ensure compliance of static equipment/piping/pipeline/PSV inspection activities against the integrated activity planning process.
• Plan, supervise and execute for vessel and heat exchanger cleaning, in-line inspection and PSV maintenance.
• Plan, supervise and control for corporate lifting color code, lifting equipment, cargo carrying unit and accessories.
• Ensure that the short and medium term plans are realistic and execute accordingly, including corrective inspection, for offshore and onshore facilities.
• Analyze, evaluate, and assess the integrity after in-service inspection, and update RBI program as evergreen process.
• Conduct Fitness-For-Service assessment level 1 and provide the recommendation.
• Manage, follow up and close out the anomaly rectification, and update in integrity management.
• Key Accountabilities (Continued).
• Apply continuous improvement tools to drive improvements in safety, technical Integrity, reliability, availability, cost within the discipline.
• Provide discipline input to related changes throughout the engineering, procurement, construction, and commissioning.
• Develop and update documents, procedures, guideline, work instruction.
• Coordinate inspection schedule with contractors, planners, site inspection supervisors and other related parties.
• Review work list, ITP, work procedure, and prepare related drawings & specifications for work execution.
• Prepare bid package and perform bidding evaluation.
• Manage services contract in related to inspection and/or integrity management.
• Supervise contractor for inspection, maintenance, repair, and operations activities including troubleshooting and support to site inspection team.
• Provide input in technical reviews including RBI, FRACAS (RCA), etc.
• Promote the implementation of company s SSHE policy and regulations in all works under responsibility.
• Professional Knowledge & Experiences.
• Bachelor s degree in mechanical or metallurgical engineering or any related.
• Minimum 7 years of experience in asset integrity management for in-service inspection, maintenance of static equipment, pipeline and PSV in oil and gas industry or petroleum or petrochemical industry.
• Experience working with static equipment and/or pipeline of which planning / in-service inspection / integrity assessment / anomaly management such as pressure vessel / heat exchanger / piping / pipeline inspection and integrity assessment, etc.
• Expertise in troubleshooting and failure analysis of static equipment and/or pipeline.
• Knowledge of static equipment and/or pipeline design principles, operation, and maintenance.
• Knowledge of Risk Based Inspection, General NDE and Advanced NDE.
• Knowledge in metallurgy, welding, and corrosion.
• Professional Knowledge & Experiences (Continued).
• Knowledge of applicable standards and codes such as ASME, API, ISO, e.g. API510, API570, API579-1/ASME FFS-1 and used widely for static equipment and/or pipeline.
• Able to develop work procedure / standard practice.
• Able to work in offshore/ onshore field during inspection campaign.
• Effective coordination skill to liaise with other functions.
• Good attitude, excellent communication, and collaboration skills.
• Good command of spoken and written English. Minimum TOEIC score 750.
• Be able to work up-country in company location such as Kamphaengpetch, Songkhla etc.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, Project Management, Procurement

ประเภทงาน:

งานประจำ

• Conduct GBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations.
• This position determines the best way to run the process with Non-Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client s Operations process & organization.
• Foundational Automation High Level and Detailed Assessments for External Clients.
• E2E Solution ownership for a set of processes regardless of which technology combination is underlying.
• Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients.
• Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated.
• Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the life-cycle of transforming a process or GBS/SSC organization.
• Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions.
• Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients.
• Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments.
• Based on high level process scan/analysis sessions effectively select/eliminate processes for further detailed assessment.
• Ability to visualize the transformed/automated process with a Design pattern thinking based on the intervention/automation Tool that is selected or is to be selected.
• Understand the commercial impact of a Tool selection.
• Holistic solution approach including the detail design plan to adhere to a hybrid-Agile implementation.
• Ability to apply the Design pattern thinking, Solution approach (Hybrid-Agile) leading to effective business case predictions.
• Identify repetitive manual tasks that have a potential for transformation/re-engineering/Automation.
• Propose standardization and re-engineering to optimize Automation potential.
• Ability to understand the process performance from a handling time perspective.
• Drive Client workshops to understand Scope and Process details.
• Conduct High Level Process and Technical Feasibility Assessment.
• Propose & define transformation/automation Scope of the process.
• Design a high level transformation/optimization/Automated Solution schematic.
• Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope.
• Assign Solution Complexity for the proposed Scope to be automated for the process.
• Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits.
• Define a quantifiable Benefits Case to feed into the Business Case for the client.
• Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.
• Utilize the reusable Asset library & identify reusable components within each client.
• Create a plan (hybrid-agile) to automate the process.
• Post Implementation support for Change Requests - CR Impact analysis, Gauge feasibility, effort, timelines, Complexity, Benefits, etc.,.
• Lead & facilitate Sign off from the Client stakeholders on PDD, SDD, Scope and Plan.
• Ability to lead & conduct Proof of Concepts wherever required by the Client.
• 10 years experience in Business Transformation and Process Improvement.
• 3 years experience in team management.
• Direct experience in BPO, Contact Center, E-Commerce, Technology will be advantage.
• Business Analysis, Requirements Gathering.
• Analytics Solutions Design Skills.
• Stakeholder Management Skills.
• Project Management Skills.
• Story Telling or Communication Skills.
• Critical Thinking and Problem-Solving Skills.
• Transformation Skills.
• Design Thinking.
• Procurement and Finance Skills.
• Six Sigma Project Certification (Green or Black belt and LSS Certified).
• RPA Tools Certification (for Design not coding).

ทักษะ:

Oracle, Software Development, Project Management

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
• OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
• Cloud Solution Architect Engineer / Presales / Solution Consulting.
• Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
• Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
• Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
• Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
• Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills..