เงื่อนไขการค้นหา

ประสบการณ์:

9 ปีขึ้นไป

ทักษะ:

Project Management, Finance, Management

ประเภทงาน:

งานประจำ

• Execute project from management and set up project timeline.
• Manage all off the step of the business process with business owners.
• Coordinate and communication with project member and other related.
• Gather requirement using interview, document analysis and business process description form user.
• Create as-is process. Workshops or meeting with key user for finding pain point.
• Identify the gap between to-be and as-is process.
• Improvement and Lean process using Lean six sigma, PDCA model.
• Create new process, Business Requirement, other document related and working procedure.
• Prove innovative, Creative, practical solution to operational problem and cost saving.
• Ad hoc project management.
• Bachelor s degree in Business Administration, Economics, Information Technology, or a related field. A Master s degree or MBA is preferred.
• Minimum of 9 years of experience in process improvement, business process management, or related fields.
• Solid experience in payment, banking, insurance, financial services and related.
• industries is preferred.
• At least 5 years in a leadership role overseeing process improvement initiatives.
• Proven experience in project management and leading cross-functional teams.
• Excellent communication and stakeholder management skills.
• Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Good understanding of software development life cycle and Knowledge of RPA / Python.
• Ability to work collaboratively with IT and other departments to drive business solutions.

ทักษะ:

Research, Project Management, Compliance, English

ประเภทงาน:

งานประจำ

• Study end to end process to improve client s operations.
• Support process team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
• Provide technical and analytical support for process improvement initiatives.
• Develop process analysis and re-engineering to improve efficiency, lower costs and improve product quality.
• Coordinate with various teams to analyze project results and performance.
• Identify and manage resources to deliver effective solutions.
• Day-to-day management at the fieldwork.
• Be the first contact point for clients.
• Prepare and document the related process flow and working papers within a timely manner.
• Self-review and review team member s work.
• Support Manager/ Senior Manager in providing research and necessary information or news about clients.
• Develop and maintain relationships with team and clients.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Experience as consultant or auditor for external or internal clients is preferred.
• Fields of experience must involve in project management, business process improvement, risk & compliance, and system development.
• Computer literacy: Excellent in MS Excel and PowerPoint.
• Good command of English both written and verbal.
• Strong in negotiation skill, good analytical and problem solving skill.
• Good interpersonal skills and able to work with others.
• Able to work in upcountry and travel occasionally.
• For male applicant, military service exemption is a must.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 104826In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Production Engineering, Analytical Thinking, Management, Thai, English

ประเภทงาน:

งานประจำ

• กองทุนสำรองเลี้ยงชีพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าทำงานล่วงเวลา.
• ประกันสังคม.
• ประกันสุขภาพ.
• ประกันอุบัติเหตุ.
• เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม.
• เงินช่วยเหลือฌาปนกิจ.
• เที่ยวประจำปี หรือเลี้ยงประจำปี.
• เบี้ยขยัน, ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน/ผลประกอบการ.

ทักษะ:

Cost Analysis, Problem Solving, Excel

ประเภทงาน:

งานประจำ

• Be a part of transportation/DC operations management to fulfill the company needs.
• Analyze, Control transport cost as budget.
• Develop and implement improvement projects to reach and sustain project objective.
• Establish employee s goals and conduct employee performance reviews and conformance to regulations and recommend appropriate personnel action.
• Bachelor Degree of Logistics & Supply Chain/ Engineering/ Financial.
• At least 3-5 years of experience in Cost analysis, KPI analysis, Transportation Process Improvement Project.
• Experience in Retail, FMCG, Manufacturing or Logistics/Warehouse Business.
• Good Analytic skills / Mathematics skill/ Problem solving / Decision Maker / Proactive type of interpersonal skills.
• Excellent in MS Excel.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Automation, Finance, SQL, DevOps, Python

ประเภทงาน:

งานประจำ

• Automation of Analytics PipelinesDevelop and Maintain Automated Data Pipelines: Build and maintain robust data pipelines for reporting and analytics using cloud-native technologies such as AWS Glue, Redshift, and Lambda.
• Streamline Automation Frameworks: Ensure the high availability, performance, and cost-efficiency of data workflows by adhering to Zero Ops by Design principles, ensuring that data pipelines run seamlessly with minimal manual intervention.
• Timely, Accurate Reporting: Automate reporting processes to ensure consistent, accur ...
• Advanced Reporting & AnalyticsReporting Systems Design & Optimization: Design, implement, and optimize reporting systems that deliver actionable insights to key business stakeholders.
• BI Tools & Dashboards: Use visualization tools such as Tableau, Grafana, and AWS Quick Sight to create dynamic, self-service dashboards and reports, empowering teams to make data-driven decisions.
• Data Modeling and Schema ManagementDevelop Robust Data Models & Schemas: Design and maintain data models and schemas that support analytics, reporting, and operational needs.
• Single Version of Truth: Ensure consistency, accuracy, and reliability by establishing a "single version of truth," providing a consistent data framework across the organization.
• Quality-as-a-Service DevelopmentBuild Scalable Quality Solutions: Design and maintain "Data/AI Quality-as-a-Service" solutions to monitor data drift, analyze performance metrics, and detect data issues early in the process.
• Zero-Ops Design for Quality Monitoring: Ensure the high availability and performance of quality solutions while aligning with zero-ops design principles, minimizing operational overhead.
• Cross-Functional CollaborationCollaborate with Teams: Work closely with data scientists, analysts, and application developers to integrate data solutions seamlessly into their workflows, enabling advanced analytics and enhancing decision-making capabilities.
• Compliance & SecurityEnsure Data Security & Compliance: Uphold data security and privacy standards while ensuring all solutions comply with banking regulations and industry governance requirements.
• Governance Standards: Maintain rigorous governance practices for data access, privacy, and security across all automated reporting systems.
• Continuous ImprovementTechnology Advocacy: Stay informed about emerging trends in cloud data engineering, automation, and analytics. Advocate for the adoption of new technologies that can enhance system capabilities and maintain a competitive edge.
• Drive Continuous Improvement: Continuously refine processes and solutions to ensure they remain optimized for both performance and cost..
• Essential Skills & ExperienceBachelor's degree in Computer Science, Engineering, Business Information System or a related field.
• 2+ years of experience in data engineering, automation, or analytics engineering, focusing on reporting and business intelligence in the financial or banking sector.
• Expertise in cloud platforms (AWS preferred) and technologies such as AWSGlue, Redshift, Lambda, and S3.
• Experience with BI/Visualization tools (e.g., Tableau, Grafana, AWS QuickSight).
• Strong understanding of data modeling principles, ETL/ELT processes, and creating data schemas for reporting and analytics.
• Proficiency in SQL, Python, or other relevant programming languages.
• Familiarity with "Zero Ops by Design" principles and automation frameworks..
• Preferred SkillsKnowledge of financial regulations and their impact on data governance and reporting in the banking sector.
• Experience in building and maintaining "Data/AI Quality-as-a-Service" solutions for monitoring and ensuring data quality.
• Familiarity with DevOps practices and CI/CD pipelines for analytic engineering solutions.
• Experience in setting up and maintaining high-performing, scalable reporting systems.
• Understanding of advanced analytics and machine learning concepts.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร".

ทักษะ:

Automation, DevOps, Python

ประเภทงาน:

งานประจำ

• Works closely with Tech Leads and developers of various teams to develop automation pipelines and CI/CD.
• Develops self-serve tools/artefacts to development teams to support the SDLC (e.g. containerized dev env, testing env etc.).
• Configures the infrastructure using IaaS/PaaS products and own developed tools.
• Actively participates in deploying application artifacts to appropriate target environments using the supported technologies and infrastructure.
• Participates in planning delivery time, code quality, and process efficiency improvement projects.
• Performs maintenance tasks as infrastructure health checks and monitoring.
• Identifies bottlenecks in development and deployment processes and designs automation solutions to mitigate.
• Maintains and grows knowledge of platform configuration management, monitoring, and troubleshooting.
• Collaborates with the rest of DevOps team to deliver consistent and holistic solutions to the organization.
• RequirementsExcellent scripting skills (e.g. Python, Bash, Perl).
• Experienced with building and maintaining large scale, cloud-based container-based platforms (in IaaS and PaaS).
• Working knowledge of deployment automation solutions (i.e. Terraform, Puppet, Chef, Ansible).
• Experienced AWS platform (certification is a plus).
• Experienced with containers and Kubernetes.
• Experienced with continuous integration and related tools such as GitlabCI, Jenkins, Hudson, Maven, Ant, Git, Sonar, etc.
• Familiar with security automation tools such as static application security testing etc.
• Strong understanding of Agile methodologies.
• Experience as a DevOps or SRE Engineer on a cross-functional agile team preferred.
• BenefitsHealth Insurance - At Maknet, we care about your health! Group insurance from a top insurance company is included in your benefits OPD, IPD, Emergency OPD.
• Provident Fund - Maknet cares about your long-term plan! We offer 3% provident fund.
• Year-end bonus - We include variable and performance bonus for our employees.
• Gym Facilities - Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!.
• Attractive Vacations days - Enjoy our attractive annual leave. Let s say the minimum is 18 days!.
• Flexible working hours - We know people have different productive cycles. Choose your way of work whether you are a night owl or an early riser.
• No overtime - We work 5 days a week with. We set our own goals and deadlines.
• Cool hardware - New MacBook. The tool to help you be the best of yourself.
• Free car parking space - No more stress or extra cost if you drive to work. We offer free parking space for our employees.
• Best Culture.
• Clear focus.
• Diverse Workplace (Our members are from around the world!).
• Non-hierarchical and agile environment.
• Growth opportunity and career path.

ทักษะ:

Data Analysis, Industrial Engineering, Finance

ประเภทงาน:

งานประจำ

• Insight Generation & Strategic Recommendations: Utilize deep knowledge of market trends, financial data, and process standards to generate actionable insights. Develop analysis models and provide strategic recommendations that drive business decisions and improvements in operations efficiency.
• Business Analysis & Reporting: Collaborate with senior management to analyze internal and external data sources. Develop comprehensive reports and presentations that support key initiatives and guide the business in trial projects and rollouts.
• Model Development & Data Integrity: Develop and maintain robust analytical models that support business analysis. Ensure data integrity and create best-practice reports based on thorough data analysis and visualization.
• Stakeholder Collaboration & Facilitation: Lead and facilitate collaboration across the business, ensuring alignment and engagement among stakeholders. Work closely with process and budget owners to achieve business objectives and implement strategic recommendations.
• Project Tracking & Risk Mitigation: Regularly monitor and update project progress, ensuring milestones are met. Develop and execute mitigation plans for any critical issues, ensuring the successful delivery of projects.
• Consultation & End-User Support: Provide initial consultation and tailored solutions to stakeholders based on business analysis. Occasionally develop dashboards and train end users to ensure effective use of insights and tools.
• 2-5 years+ working experience in Data Analytics, Process Improvement.
• Degree in Industrial Engineering, Supply Chain, Finance, IT or related field.
• Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, etc.).
• Skilled in process improvement, project management, and data analysis.
• Ability to use data and metrics to test theories, back up assumptions, develop business cases, complete root cause analysis and measure success.
• Ability to work independently and under pressure with business-partnering mindset.
• Good presentation, communication and influencing skills.
• Six Sigma Green Belt certification preferred.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Research, Automation

ประเภทงาน:

งานประจำ

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

ทักษะ:

Compliance, Risk Management, Product Owner

ประเภทงาน:

งานประจำ

• Rollout Planning: Develop detailed rollout schedules in collaboration with engineering teams, defining milestones, essential tasks, and dependencies.
• Stakeholder Communication: Coordinate with relevant stakeholders (e.g., Engineer, SRE, Platform, and POs) to keep everyone aligned on release timelines, expectations, and associated risks.
• Documentation and Compliance: Ensure all release documentation, including change logs and rollback plans, is updated and stored according to company policies.
• Change ManagementChange Request (CR) Management: Review, prioritize, and track CRs, coordinating with engineering and product teams to assess risks, impacts, and implementation needs.
• Change Advisory Board (CAB) Coordination: Act as the primary liaison with CAB, presenting fundamental changes, risk assessments, and mitigation plans to gain approval.
• Incident and Risk Management: Identify and mitigate risks related to release changes, ensuring backup plans are in place for critical changes.
• Service Delivery OversightService Quality Monitoring: Oversee post-release monitoring, working with the SRE and platform teams to measure service stability and performance after rollout.
• Continuous Improvement: Gather feedback after releases to identify pain points, process bottlenecks, or improvement opportunities for smoother future releases.
• Operational KPI Tracking: Track services delivery KPIs, such as release frequency, success rate, and deployment downtime, to assess the efficiency and quality of the release process.
• Cross-Functional Alignment and SupportCollaboration with Product Owner: Work closely with POs to ensure release timelines are aligned with product roadmaps without impacting PO focus on strategy.
• Support Engineering Teams: Coordinate with technical teams to align release readiness, including final testing, pre-release verification, and sign-offs.
• Incident Response Coordination: In the event of a critical post-release issue, coordinate rollback or patch deployment, minimizing service disruption..
• Key Success Criteria for a Release Management.
• Smooth and Timely Releases: Releases happen on time with minimal disruptions, and issues are quickly resolved if they arise.
• Effective Risk Management: Risks are well-identified and mitigated, with clear backup plans.
• Stakeholder Satisfaction: POs and engineering teams have fewer operational interruptions, allowing them to focus on core product and development tasks.
• Continuous Improvement: Consistently applies feedback to optimize the release process, reducing the likelihood of incidents and improving overall service quality.
• Day-to-Day Workflow of a Release Management.
• Morning Syncs with Cross-Functional Teams: Daily check-ins to discuss ongoing changes, upcoming releases, and any roadblocks or urgent change requests.
• Release Readiness Reviews: Organize and lead release readiness reviews to ensure all aspects (testing, documentation, approvals) are completed before deployment.
• Change Advisory Board (CAB) Meetings: Regularly coordinate with the CAB to review changes, get necessary approvals, and discuss high-risk changes.
• Post-Release Monitoring: Oversee initial monitoring post-release, working with SREs and platform teams to track system performance and user impact.
• Process Improvement: Analyze feedback from recent releases to identify improvement areas, scheduling post-mortem reviews as needed.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Accounting, Risk Management, English

ประเภทงาน:

งานประจำ

• Ability to provide advisory services to clients in the areas of system implementation and data analysis and data governance.
• Ability to identify deficiencies in the client's current systems and processes.
• Ability to provide practical recommendations to close the gaps.
• Ability to apply knowledge and build trust to client based on business senses and information technology.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant, Assistant Manager across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsGraduated in Master s degree or Bachelor degree in Accounting, IT, management information system or accounting information system.
• 3- 6 years of experience in Risk Management/ Internal Control/ Audit in financial services/banking business environment either as part of a financial services institution, in an advisory or business consulting capacity to similar organizations or in the regulation of such institutions.
• Business advisory who has IT experiences or technical knowledge in Relational Database, Data Warehouse System and Information Systems are highly desirable.
• Excellent oral/written communication (both English & Thai).
• Strong project management skills.
• Strong communication and presentation skills.
• Ability to work independently and within a diverse team setting.
• o Certified Internal Auditor (CIA)
• o Certified Information Systems Auditor (CISA)
• o Financial Risk Manager (FRM) Level II
• o Certified Public Accountant (CPA)
• o The Chartered Financial Analyst (CFA) Level II
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 104573In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Nutrition, Product Development, Project Management

ประเภทงาน:

งานประจำ

• Mainly responsible for process development and product qualifications for infant, children and adult nutrition products for Asean and South Asia manufactured at third party subcontractors and MJN plants.
• Responsible for process development, commissioning and qualification for equipment in R&D technology centers.
• Make use of internal and external technical resources, perform technical assessments, experiments and testing, implement process development from product concept, formu ...
• Prepare technical documents necessary for each phase of the development from initiation stage, process validation to post launch and handover for product maintenance after launch.
• Interactions with cross-functions include market, regional and global R&D functions of Regulatory Affairs, Product Development, Process Engineering, R&D Operations, Analytical Science, Sensory Teams, Packaging Managers, R&D Technical Centers Teams, Project Management, Quality Managers, Quality Laboratory Staff, Compliance Managers, Procurement, Finance, Supply Chain, Marketing, Suppliers, Technology Providers, Research Institutions, third-party service providers, R&D technicians/consultants/temp staff (leased).
• The experience we're looking for.
• B.S. in Engineering, such as and not limited to, Chemical Engineering, Food Engineering, Biochemical Engineering, Mechanical Engineering, or any other Engineering related course. Master s Degree is an advantage.
• At least 7 years of experience in food/pharmaceutical/beverage manufacturing industry in R&D, QA or production functions with at least 5 years of those spent working in aspects of manufacturing process, process engineering, or process development.
• At least 3 years of experience as Process Engineer operating key process technologies related to food and beverage manufacturing such as dry powder blending, powder conveying, liquid processing and spray drying; experience in any one of aseptic process and packaging, membrane filtration and separation technologies, enzymatic and hydrolysis processes is an advantage.
• Demonstrate working knowledge on key unit operations and process technologies used in food and beverage industry and its relationship to overall product functionality and quality.
• Demonstrate application of mass balance, heat transfer, process flow, process specification of one or more technology platforms.
• Applies statistical design concepts towards the execution of process studies.
• Demonstrate skill creating process flow diagrams and related engineering diagrams.
• Demonstrates understanding of technical and industry practices, manufacturing industries, relevant unit operations necessary for successful qualification of new and improved processes.
• The skills for success.
• Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Accumen, Commercial Awareness, Objective Setting, Accountability, Adaptability, Consumer Insight, Creative Direction, Consumer Needs, R&D, Product Lifecycle Management, Change Leadership, Intellectual Property, Business Partnership, Collaboration and partnership building, Collaborator, Relationship Management, Adapt to changes in technological development plans, Product vision and strategy development, Ability to challenge the status quo and propose improvement, Innovation Processes, Predictive Analytics, Digital transformation for R&D, Quality and Manufacturing.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ทักษะ:

Compliance, Legal, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Manage the transportation, storage, and delivery of chemical materials and containers to customers with safety and efficiency. Additionally, oversee the distribution, monitor, and inspect the quality of chemical materials and containers in the warehouse to ensure compliance with quality systems.
• Manage the receipt, distribution, and storage of inventory to ensure accurate stock balances as per records.
• Prepare documents related to the possession of hazardous chemicals as required by la ...
• Control and manage deteriorated raw materials, prepare disposal approval documents, and monitor the disposal process to ensure compliance with legal requirements.
• Implement quality improvement activities, energy conservation initiatives, cost reduction measures, 5S activities, and other programs in line with the company's policies.
• Bachelor's degree in Chemistry, Industrial Administration, or Industrial Engineering.
• At least 2 years of experience in logistics work.
• Understanding of accounting laws, stock control, ability to use computers, and proficiency in English at a good level.
• Skills in communication, task follow-up, and coordination.
• Understanding of quality systems, safety, and occupational health.
• Ability to command and handle emergency situations in all cases.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assembly, CAD

ประเภทงาน:

งานประจำ

• Supervise Technician to support company goals.
• WI, Control plan, PFMEA and FA documents support.
• Continuous process improvement activities utilizing wide variety of analytical techniques (such as SPC, DOE, Gauge R&R), lean manufacturing and six sigma concepts.
• Leader in Product quality improvement, DFM, DFA, Engineering Evaluation.
• Process out control for problem solving.
• Evaluation of new material or component part use in production.
• Evaluation and develop Process and new Technology.
• Overseas travel is required, ~30% work load.
• Knowledge/Skills/Competencies.
• Refer to technical skills below.
• Typical Experience.
• 3+ years Experience in die bonding, flip chip attach, glob top, underfill, and die attach process development.
• Work Experience and understand in optoelectronics assembly, microelectronics assembly.
• Strong Knowledge of transceiver, modulator is an advantage.
• Hands-on experience in machine set-up and operation for die bonders (DataCon, MRSI, Finetech, Amicra) is an advantage.
• Proficient in root cause and failure mode Analysis.
• Familiar with cleanroom and ESD protocols.
• Knowledge of Auto CAD 2D, 3D or Solid work program.
• Excellent interpersonal skills and demonstrated communication skills.
• Self-motivated, proactive and innovative problem-solving capabilities, Management skill and Presentation skill.
• Typical Education.
• Bachelor or Master degree in Mechanical, Mechatronic, Electronics or relates Engineering degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ประเภทงาน:

งานประจำ

• Responsible in troubleshooting basic end-user issues related to workstation, server, network, voice, assets and mobile.
• Workstation installations, movement, upgrades, back-up, monitoring, and related workstation tasks based on agreed targets.
• Application of break-fix analysis on workstation operating systems, applications, utilities, Internet/Intranet tools, and related workstation services.
• Performing/assisting with the troubleshooting on managed active directory and other related services.
• Performing/assisting with the network/connectivity related tasks, and preventive maintenance
• Proactive monitoring of voice systems to ensure maximum availability and optimal operation of office phone systems including phone handsets, MDF/ IDF wiring, VoIP systems and voice circuits.
• Responsible in coordinating workstation hardware related issues to vendor.
• Responsible in providing timely and accurate update and information on assigned incidents and service request.
• Responsible on the timely escalation of incidents which cannot be resolved on time or would need vendor/third party support.
• Coordinates with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary. Ensures that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process
• Work closely with service providers to resolve workstation related issues and/or in provisioning new services.
• Responsible in performing workstation installation, upgrade, preventive maintenance, back-up, monitoring, access administration and other related communication and server infrastructure tasks.
• Maintains data integrity and ensures the security of workstations in accordance to standards and best practices (e.g., standards implementation/configuration hardening, secure access control, patch updates, etc.)
• Act as endpoint process expert.
• May be tasked as a Dedicated Support Engineer where required.
• May be tasked to coordinate or be a member of various continuous improvement initiatives of the organization.
• Responsible for Network Load Conversions for troubleshooting and training room set-ups. 14. Performs assigned activities or tasks which are aligned to the set objectives by the management.
• New graduate and candidate 1 year experience are welcome

ทักษะ:

Research, Product Owner, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Human-centric - It's not only user, and customer but included teams and stakeholders.
• Design with Data - Yes, we are a user, but we listen to the people.
• Continuous Discovery - Today already old, always understanding the situation.
• Delivering solutions and designs based on the design thinking framework.
• Research & Define problems.
• Design solution.
• Validate design, Testing.
• Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design).
• Design document record.
• Design achieves goals and covers acceptance criteria.
• Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA).
• Leading user research activities and be able to Initiate research methods, area.
• Maintaining UX rules (UX Principles) document.
• Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval.
• Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope.
• Ability to take constructive feedback and use it to improve.
• Self-motivated and able to manage tasks and responsibilities to meet deadlines.
• Strong presentation and communication skills.
• Bachelor's degree in Marketing or related fields.
• 8-10 years of experience in Design field (UI/UX).
• Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews.
• Strong in using Figma, Collaboration tools e.g. Miro, Jira.
• Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
• Strong leadership skills.
• Experience in project management.
• Good command of English both verbal and written.
• Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
• Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences.
• Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas.
• Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features.
• Give and solicit feedback from other designers, product management, and engineering during weekly reviews.
• Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• https://careers.bitkub.com/privacy.

ทักษะ:

Good Communication Skills

ประเภทงาน:

งานประจำ

• Developing Long-term strategies to support growth and revenue, identifying weaknesses or opportunities in ongoing strategies.
• Continuously initiate, develop, and implement network strategy which including Production until Last mile delivery.
• Drive, manage, and facilitate the strategic and complex business challenges for Supply/Production. Then structurally follow up on execution of initiatives.
• Manage projects and key stakeholders as well as facilitate meetings and discussions to make sure the project progress as plan to achieve outcome. Be able to identify concern, risks and issues to formulate mitigation action and solution.
• Support Management decision making process by gathering and analyzing the information then formulating solutions, proposing recommendations to management and communicate the direction to stakeholders.
• Identify new technologies and associated processes to drive efficiency, productivity, and optimal network design. This should include interfacing with Manufacturing, Planning, Transportation to ensure optimal end-to-end supply chain solution.
• Support E2E feasibility and identify pros/cons for all investment projects.
• Managing ad-hoc projects or special assignments as needed.
• Bachelor's degree in qualifications in Engineering, Logistics, Supply Chain or related areas.
• At least 10 years of experience with relevant industries; Transport, Supply Chain, Warehouse with solution design or improvement background.
• 5+ years of professional work experience in E2E supply chain development or strategy.
• Process-oriented with excellent project management skills and proven capabilities in influencing, negotiating, planning and coordinating.
• Knowledge of Production, Supply Chain Management, warehousing and transportation designing is an advantage.
• Strong analytical and numerical skill is mandatory.
• Have able to work under pressure and motivated.
• Good communication skills (inform/ clarify/ explain).
• Excellent in communication, negotiating, problem-solving and co-ordination with other teams.
• Have problem-solving skill and be responsible.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim ...
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Team Introduction.
• With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products -- services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience (GNE) team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
• As a GNE Ops & Implementation Manager, you will be responsible for managing and driving projects involving scaled BPO operations, to improve the quality of our Location-Based Services (LBS) and Points of Interest (POI) ecosystem. In this regard, you will ensure that the projects meet requesters' requirements and work with BPO companies to deliver them. You will ensure that BPO companies are able to meet the requirements, and are productive and cost-effective.
• Oversee or establish relationships with BPO vendors, ensuring that BPO operations meet our project requirements, productivity and cost-effectiveness.
• Responsible for the implementation of local overseas data production processes; ensuring the rapid and efficient execution of POI data production work.
• Responsible for managing BPO data production, ensuring balance and efficient output from BPO. Collaborate with business units to establish data specifications and standards that are compliant with local scenarios.
• Able to systematically identify production platform issues based on local data production operations, formulate requirements and drive problem resolution.
• Set out SLAs and obligations for BPO, including quality-level metrics, to ensure that they meet project requirements. Regularly track, analyse, and assess BPO performance, ensuring that they meet the project requirements.
• Develop required training materials, processes, SOPs, and deliver them to ensure that BPO are able to onboard and deliver on project requirements.
• Develop and work with relevant internal stakeholders to implement BPO improvement plans, e.g., human-error corrective actions, process optimisation, tooling upgrades, policy optimisation, etc.
• Regularly produce and present detailed reports on vendor performance, risks, opportunities, and other relevant metrics. Conduct RCA and resolve BPO-related issues in a timely fashion.
• Strong Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
• Data interpretation or analysis will be required for this role. Proficiency in utilising querying and analytical tools, and conducting data analysis (e.g., SQL, Python) is advantageous.
• 3+ years of demonstrated experience in a role involving BPO operations, including enforcement, labelling, moderation, or service, preferably in the Internet, E-commerce, or O2O industry.
• Preferred Qualifications.
• Map and location data ingestion, Local Services business experience is preferred.
• Have in-depth understanding of BPO management, including requirements management, SOP development, SLA, productivity, and quality-level related metrics, and BPO workforce planning and management. Familiarity with the BPO industry, including its trends and best practices.
• Proven track record in end-to-end BPO management, including the selection phase, is highly desirable. Workforce planning, budget setting, negotiation, and contract management-related track record are highly desirable.
• Excellent report-writing and presentation skills. This role requires the ability to synthesise research and analysis, and to present the outcomes and recommendations in a legible and structured written format to management and stakeholders.
• Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
• Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
• Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
• Excellent English oral and written communication skills, including a demonstrated ability to develop and communicate complex policies and processes in writing.
• Proficiency in other SEA languages is a plus, given the need to develop or review policies, content, or compliance documents in certain relevant languages.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Publishing, Microsoft Office, Android

ประเภทงาน:

งานประจำ

• Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
• The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
• The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
• The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
• May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
• Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
• Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
• Mandatory Requirement.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
• Good understanding of common PC & Mac hardware components and connections.
• Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
• Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
• Desired Skills.
• Working knowledge of Network Management, Conference Technology, and Audio Visual.
• Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
• Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
• Working knowledge with 1 or more ITSM ticketing systems.
• Working knowledge of mobile device management and support.
• Working knowledge of Cloud-based applications & services.
• Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Flutter, Android, Industry trends

ประเภทงาน:

งานประจำ

• Design, develop, and maintain high-quality mobile applications for iOS and/or Android platforms.
• Collaborate with other developers, designers, and stakeholders to create user-friendly and efficient mobile solutions.
• Perform code reviews, ensuring adherence to best practices and coding standards.
• Identify and resolve technical challenges, providing innovative solutions.
• Mentor junior developers and contribute to their professional growth.
• Stay current with industry trends, incorporating new technologies and practices into the development process.
• Lead the development of mobile applications using Flutter and React Native, ensuring high performance, quality, and responsiveness.
• Oversee the release process of mobile applications, including preparing app builds, managing app store submissions (via TestFlight and other platforms), and ensuring successful deployments.
• Implement and manage over-the-air updates using tools like CodePush to deliver continuous improvements without requiring full app releases.
• Conduct thorough code reviews to maintain code quality, identify potential issues, and provide constructive feedback to team members.
• Develop and maintain unit tests to ensure code reliability and facilitate early bug detection.
• Collaborate with the development team to design and implement scalable and maintainable mobile application architectures.
• Implement and manage Git workflows to ensure efficient and effective source code management, including branching, merging, and version control strategies.
• Integrate and utilize Firebase, Google Analytics, and Crashlytics to monitor app performance, user engagement, and crash reports, ensuring a high-quality user experience.
• Provide guidance and mentorship to junior developers, fostering a culture of continuous learning and improvement within the team.
• Work closely with cross-functional teams including designers, backend developers, and QA to ensure seamless integration and delivery of mobile solutions.
• Bachelor s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of experience in mobile application development with a strong portfolio of released applications on the App Store or Google Play.
• Strong proficiency in mobile development frameworks and languages (e.g., Swift, Kotlin, Flutter, React Native).
• Proficiency in Flutter and React Native frameworks.
• Strong understanding of app release processes for both iOS and Android platforms, including TestFlight.
• Expertise in code review processes and maintaining code quality.
• Experience with unit testing and test-driven development.
• Knowledge of mobile application architecture and design patterns.
• Proficient in Git workflows and best practices for version control.
• Experience with CodePush for seamless over-the-air updates.
• Familiarity with Firebase for backend services, Google Analytics for tracking user engagement, and Crashlytics for monitoring app stability.
• Ability to identify problems, gather requirements, analyze potential solutions, and implement effective fixes.
• Excellent communication skills with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders.
• Strong team player who can work effectively with cross-functional teams and contribute to a positive work environment.
• Experience with Agile development practices.
• Excellent communication and teamwork skills.
• Experience with native mobile development (iOS/Android).
• Familiarity with CI/CD pipelines and automated testing frameworks.
• Knowledge of Agile development methodologies.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ:นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
• Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. https://linktr.ee/lifeatbitkub.

ทักษะ:

SUN

ประเภทงาน:

งานประจำ

• Managing the end-to-end Quality, Training & Policy (QTP) strategy and execution across sites.
• Responsible for the performance of the QTP Teams across sites & regions.
• Define and execute on standard documentation strategy for QTP function ensuring qualitative and quantitative metrics (as agreed with Client) are defined for the success of each function.
• Define and execute measurement strategies for functional scorecards within Service Provider site.
• Engage with QTP & operations team across sites to ensure processes continue to meet business outcomes.
• Communicate critical feedback and best practices from all regions to site delivery teams.
• Enable change management execution for routine changes across multiple regions within their specific Service Provider.
• Improve, align, and maintain processes across functional skills of quality, training and policy center of excellence across multiple regions within their specific Service Provider.
• Monitor performance through metric review and statistical inference to drive improvement.
• Provide recommendations to Client for re-engineer existing processes which are broken or not delivering results for scaled review.
• Orchestrate cross-functional role within Service Provider sites to aid business metric achievement.
• Establish and provide functional skill development strategies within Service Provider sites to attract and retain the best talent.
• Establish governance engagements within Service Provider sites and across Client groups to communicate execution strategy and provide progress.
• Engage with Client counterparts on regular frequency to drive partnership and collaboration.
• KEY QUALIFICATIONS/SKILLS.
• 10+ years of experience in quality, learning & change management functions within an operations setting.
• 8+ years of people management experience in leading teams.
• Experience identifying and implementing process improvement opportunities within enabling functions to drive business outcomes.
• Experience managing and growing global teams, while keeping pace with changing policies and standards Experience working across a global multicultural and multilingual team, tackling problems and designing business solutions.
• Experience in any process improvement framework or process maturity models in design and execution.
• Experience communicating with, influencing, and presenting to a variety of audiences, including global cross-functional leaders.
• Able to work on shift rotation including Sat-Sun and public holiday.