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āļāļąāļāļĐāļ°:
Big Data, Research, Statistics
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
- Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
- Work with developers and a variety of business owners to deliver daily results with the best quality.
- Research discover and harness new ideas that can make a difference.
- What You'll Need to Succeed.
- 4+ years hands-on data science experience.
- Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
- Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
- Can lead, work independently as well as play a key role in a team.
- Good communication and interpersonal skills for working in a multicultural work environment.
- It's Great if You Have.
- PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields.
- Experience in NLP, image processing and/or recommendation systems.
- Hands on experience in data engineering, working with big data framework like Spark/Hadoop.
- Experience in data science for e-commerce and/or OTA.
- We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ150,000 - āļŋ200,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Shape the change vision and define the change acceptance strategy for the project.
- Develop and implement change initiatives, including the skills, structures, tools, and support mechanisms needed for managing organizational change.
- Measure and monitor progress toward achieving the desired state of change.
- Serve as a subject matter expert (SME) in change management with deep knowledge and experience.
- Provide advisory and influencing support to stakeholders at various levels.
- Lead decision-making processes, ensuring alignment with project objectives and organizational goals.
- Collaborate with cross-functional teams to drive alignment and commitment to change initiatives.
- Act as a trusted advisor to stakeholders, addressing concerns and fostering buy-in.
- Design and deliver comprehensive training programs to support the adoption of new processes and systems.
- Ensure training materials and sessions meet the needs of diverse audiences.
- Foster a learning environment that encourages skill development and knowledge transfer.
- Analyze and assess the impact of change on business processes and operations.
- Identify risks and provide innovative solutions to address challenges across multiple teams.
- Guide project teams on change management methodologies and best practices.
- Support teams in executing change and training activities effectively.
- Advanced proficiency in leading organizational change initiatives.
- Proven ability to develop and execute change strategies for large-scale projects.
- Advanced experience in designing and delivering impactful training programs.
- Strong understanding of training methodologies and adult learning principles.
- Exceptional influencing and advisory skills to engage stakeholders and drive consensus.
- Proven track record of making critical decisions and guiding teams toward solutions that apply across multiple areas.
- Ability to work with diverse teams and build strong relationships with stakeholders.
- Expertise in identifying challenges and implementing cross-functional solutions.
- Based in Bangkok, with occasional travel to Rayong as required..
- Why Join Accenture?
- Be a part of a global team that drives innovation and transformation. At Accenture, we provide opportunities to lead impactful projects, collaborate with top talent, and make a difference in the industries we serve. If you are a dynamic leader with expertise in change management and training, we welcome you to join us and shape the future of business.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Conducting Huddles: Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.
- Task Management Guidance: Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
- SLA and KPI Achievement: Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.
- Performance Reviews: Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.
- Training and Quality Coordination: Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.
- SOPs and Documentation: Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.
- Individual Connects: Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.
- Reporting: Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.
- Leave Management: Implement a planned approach for managing team shrinkage through a Leave management system.
- Attendance Tracking: Accurately track team attendance for billing purposes.
- Time Sheet Validation: Validate team time sheets fortnightly with 100% accuracy.
- Security and Data Protection: Ensure adherence to all security and client data protection measures and guide the team in following required protocols.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Krungthai Bank PCL.
- Role Definition
- Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
- We are urgently seeking a highly experienced ERP Functional Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will lead cross-functional teams to implement the new ERP solutions, develop process improvements, and provide subject matter expertise, while ensuring a smooth transition and support for existing ERP solutions until the cutover point.
- The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
- Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
- Lead and develop a team of ERP Application Specialists in the areas of financial management, budget preparation and planning, procurement and contract management, and project and portfolio management.
- Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
- Identify opportunities for process improvements and recommend best practices.
- Ensure effective project execution and alignment with business objectives.
- Support and facilitate the timely resolution of incidents and service requests of the existing ERP applications.
- Bachelor's degree in Finance, Accounting, Business Administration, Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
- Demonstrated leadership in managing diverse teams and cross-departmental projects.
- Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business ByDesign is a strong plus.
- Strong understanding of the banking and financial services industry is preferred, but not mandatory.
- Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
- Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
- āļāđāļēāļāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ .
āļāļąāļāļĐāļ°:
Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Supervise the daily operation on RTR process, including IC, FA, costing, transaction, reconciliation, analysis and reporting, etc.
- Daily operational performance management and meet targets including Service Level Agreements with client;.
- Achieve client s Service Satisfaction at the level of client s management and also end-users;.
- Facilitate the operational Change Request (CR) process;.
- Build team succession and make it effectively;.
- Provide a holistic view of service delivery to the client;.
- Act as a clear escalation route to the client for service related issues and facilitate resolution of issues.
- Support Ad Hoc contractual projects for the client in line with the nominated project team;.
- Initiate and own continuous improvement projects within area of his/her responsibility;.
- Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.
- Key Responsibility.
- Operation Excellence.
- Work with OE support team ;.
- Sound Operations management experience (including SLA management);.
- Basic contractual / change management knowledge;.
- Client interaction skill;.
- Problem Solving.
- Experience in managing unstructured problems.
- Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
- For contractual problems - working closely with SDL to ensure gaps are identified and closed with client agreement.
- Project Management.
- Attendance to meeting and reviews based on defined MOS system;.
- Support SDL achieve the cost control within budget;.
- People developer, build up team succession and keep the delivery continuously;.
- Client communication, build up the relation and expectation management;.
- Innovation at work, and focus on client value creation;.
- Take ownership.
- Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
- Fluent Thai, English skills including Oral and Business Writing.
- Familiar with F&A outsourcing operation,.
- Rich client facing experience, good at communication with client.
- High responsibility and dedication on work.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Management, Leadership Skill, Able to work as a shift, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for team mentoring.
- Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
- Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
- Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
- Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
- Taking regular pre and post shift huddles discussing high and low pointers.
- Providing Floor support to agents and providing other assistance .
- Bachelor's degree or higher in any fields.
- Good command of English.
- Good understanding of system resources and allocation Flexible to work.
- Open to work in rotating shifts and weekends.
- Ability to work under pressure.
- Result and target oriented with team management and coaching skills.
- Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Krungthai Bank PCL.
- Role Definition
- Krungthai Bank has focused on accelerating the use of new technology to improve work processes for creating competitiveness and business growth opportunities in the future. One key strategic initiatives for 2025 is the implementation of a new ERP Cloud and the transformation of back-office processes and related applications.
- We are urgently seeking a highly experienced ERP Technical Lead. This individual will play a crucial role in leading and implementing our future ERP platform and will collaborate closely with the Bank s business stakeholders and the selected ERP consulting partner. The successful candidate will oversee all technical aspects of the new ERP solutions, ensure a seamless transition, and provide support for existing ERP solutions until the cutover point.
- The new ERP Cloud platform represents a strategic investment for the Bank. Your role will be vital in developing this competency area and expanding the ERP Applications team capabilities to meet the operational and data analytics needs of Krungthai Bank and its subsidiaries.
- Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
- Lead and develop a team of ERP Application Developers, responsible for creating, maintaining, and supporting various technical components of ERP solutions. This includes system integration, custom forms, reports, workflows, or other custom objects. The team may also be involved in custom application development as needed.
- Ensure the effective integration of ERP SaaS products, PaaS components, and the Bank s source systems, both in the cloud and on premise.
- Ensure compliance with legal, regulatory and the Bank s enterprise IT standards, policies and guidelines.
- Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
- Identify opportunities for process improvements and recommend best practices.
- Ensure effective project execution and alignment with business objectives.
- Provide technical leadership and facilitate the timely resolution of incidents and service requests of the ERP applications.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
- Demonstrated leadership in managing diverse teams and cross-departmental projects.
- Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business by Design is a strong plus.
- Familiarity with Oracle Autonomous Database, Oracle APEX, Oracle Integration Cloud, Oracle Data Integrator, Microsoft SQL Server, as well as Java and.NET application development is preferred, but not mandatory.
- Strong knowledge of ERP modules, particularly in financial management, is beneficial. Other ERP modules relevant to the role may include budget preparation and planning, procurement and contract management, and project and portfolio management.
- Experience in the banking and financial services industry is advantageous, but not required.
- Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
- Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
- āļāđāļēāļāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ .
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
- The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
- How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
- Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
- Manage the team on a day-to-day basis and provide support for escalations.
- Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
- Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
- Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
- Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
- Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
- Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
- Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
- Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
- Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
- Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
- BA/BS degree or equivalent practical experience.
- 3 years experience as People-manager for individual contributors, in a Service organisation.
- Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
- Good written and verbal communication skills.
- Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Conflict management, with ability to control and resolve complex escalations.
- Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Meet Deadlines, Work Well Under Pressure, Business Development, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Design and develop Learning Solutions & Learning Products to create new & meet market demand.
- Provide consulting services on People Capability Development and offer solutions to enable corporate client's People Transformation.
- Apply various business frameworks, tools, and best practices in the design process.
- Work closely with Expert Partners in various practice areas in co-designing both Functional/Technical (e.g. Business strategy, Venture strategy, Supply Chain Transformation, Digital Transformation, etc.) and Leadership (e.g. People Manager, Talent & Successor Planning, Agility & Resilience, etc.) Capability Development Solutions for corporate clients.
- Develop systems and tools for measuring the effectiveness of the solutions and present these insights to clients.
- Establish and manage strategic partnerships with learning technology partners to create modern and high-impact learning solutions.
- Lead the team with effective leadership, foster team development, and drive growth by cultivating a high-performance culture.
- MBA (Required).
- Strong expertise and experiences in Learning Solution & Learning Product Development.
- Highly proficient in both Thai and English (TOEIC > 900 Required, or other equivalent test).
- Highly result-oriented with can-do attitude and work-life integration mindset.
- Work Location.
- IRIS Consulting, 12A Pearl Bangkok, BTS Ari.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
7 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Sales, Data Analysis, Project Management, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Analyzing complex client needs, business & organization challenges, and strategic priorities to articulate strategic perspectives on potential capability development solutions.
- Creating innovative, blended learning solutions (self-learning, workshop, coaching, project-based assignment) that encourage Learners to achieve the highest business impact.
- Designing programs and developing curricula that ensure effective learning experienc ...
- Leveraging technology and AI tools in developing and implementing the solutions for best learning experiences as well as highest work effectiveness & efficiency.
- Developing baseline metrics for learning engagement, program outcomes, and ROI, as well as working with clients to integrate, assess, and report on progress and challenges.
- Driving ongoing innovation of learning solution design and delivery to exceed client expectation.
- Strong track record of Learning Architect Design and Delivery.
- Minimum of 7-10 years of experience, preferably in both strategy/business management and technical HR/HRD/OD tracks.
- Experience working with senior Business/HR executives, HR L&D in large enterprises, and various subject matter experts.
- Graduated with degree in Business/Economics/Engineering; MBA and Management/HR Consulting experience are a plus.
- Proficient in Project management, Professional communication in both English and Thai.
- Good-fit Mindset: Can-do attitude with systematic planning & execution under pressure and limited resources, strategic partnership, collaborative team/expert partner engagement, 100% result orientation.
- Work Location: IRIS Consulting, 12A Pearl Bangkok, BTS Aree.
āļāļąāļāļĐāļ°:
Quality Assurance, Assurance, Javascript
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Architecting and developing high-performance, cross-platform web applications.
- Leading the design and implementation of Backend-for-Frontend (BFF) services.
- Establishing and enforcing best practices for front-end testing and quality assurance.
- Driving initiatives to optimize Core Web Vitals and overall application performance.
- Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
- Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
- Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
- Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
- Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
- Overall experience of 10+ years in engineering roles.
- Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
- Curiosity, staying on the cutting-edge of technological improvements and open source advancement.
- Advanced proficiency in modern JavaScript frameworks and state management solutions.
- Deep understanding of cross-platform development challenges and solutions.
- Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture.
- Expert-level knowledge of front-end testing methodologies, tools, and best practices.
- Proven track record of optimizing applications for Core Web Vitals and web performance.
- Strong understanding of web security, accessibility standards, and SEO best practices.
- Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
- Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- A Master's or Ph.D. in a technical field.
- Deep understanding of React and state managers (Redux, Zustand, Valtio).
- Experience with C# and.Net Core.
- Experience with Kotlin or other JVM languages.
- This position is based in Bangkok, Thailand (Relocation Provided).
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Magento, Compliance, PHP, Leadership Skill, Problem Solving
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead the design, development, and deployment of Magento-based e-commerce platforms, ensuring alignment with business requirements and technical standards.
- Oversee code quality, performance optimization, and scalability of the Magento platform.
- Mentor and guide development teams in best practices, coding standards, and architecture principles.
- Collaborate with product managers, business analysts, and stakeholders to define and deliver technical solutions.
- Architect and implement custom Magento modules, extensions, and integrations with third-party systems.
- Develop and maintain APIs for seamless integration with internal and external systems.
- Drive continuous improvement by optimizing existing Magento implementations.
- Troubleshoot and resolve complex issues related to the Magento platform, including performance, functionality, and security.
- Ensure compliance with industry standards and best practices in data security and privacy.
- Act as the key technical liaison between the development team and non-technical stakeholders.
- Communicate technical decisions, challenges, and progress effectively to senior leadership.
- Support cross-functional teams in developing a cohesive digital strategy.
- Proven experience (5+ years) with Magento development, including Magento 2.
- Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, and other front-end and back-end technologies.
- Familiarity with e-commerce integrations such as payment gateways, ERP, CRM, and PIM systems.
- Experience with version control systems (e.g., Git) and CI/CD pipelines.
- In-depth knowledge of performance optimization, caching strategies, and security practices for Magento.
- Demonstrated experience leading a development team or acting as a technical lead.
- Strong problem-solving skills and the ability to think strategically about technical solutions.
- Excellent communication skills and the ability to work effectively in a collaborative, fast-paced environment.
- Knowledge of cloud hosting platforms such as AWS, Azure, or Google Cloud.
- Familiarity with agile development methodologies and tools (e.g., JIRA, Confluence).
- Magento certification(s) is a plus.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Product Development, Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Business Development: Build relationships and leverage partners to drive supply coverage and quality via commercial and technical innovation.
- Scoping: Build business cases for product development based on identified supply partnership opportunities.
- Project Delivery: Execute supply connectivity strategy leveraging internal and external resources.
- Experimentation: Test any technical or strategic changes through data driven experimentation.
- Minimum 5 years' experience working in sales, account management, project management or consulting roles.
- Analytical and proven track record in using data to prepare decision making and drive strategy and make decisions.
- Experience with one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, tableau.
- Ability to work and prioritize under pressure in a competitive industry/rapidly changing environment.
- Experience in building strong cross-functional relationships with stakeholders within the company.
- Excellent communication & presentation skills, up to C-level.
- Experience in the travel or OTA industry.
- Understanding of APIs and xml connections.
- We offer.
- Wholistic ownership and responsibility for your portfolio and scope.
- Visibility to C level / senior leadership, as you will work with external partners as well as internal (product, marketing, partner support, finance, legal).
- Access to Agoda leading edge supply & data technology.
- Mentorship + various opportunities for advancement throughout the business.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About Trust & Safety.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Grow the Safety team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of labeling policies and the target of labeling.
- Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
- Bachelor's Degree or equivalent education background.
- 1 year of experience working as People Manager/Team Lead.
- 3 years of experience working on content quality or safety in a major tech or media company.
- Good command of online safety, privacy, and expression issues.
- Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
- Advanced Degree or equivalent education background.
- Team player and ability to collaborate with different teams.
- Attention to detail and ability to work independently.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth. Join us as we drive the future of e-commerce here at TikTok.
- Build user awareness of e-commerce on TikTok platform.
- Plan the annual campaign calendar for the marketplace, a specific category or a specific portfolio of products, execute against the plan by coordinating xFN teams, and conduct post-mortem analysis.
- Manage social handles with marketing team, and collaborate with marketing, operation and growth teams to build e-commerce brand awareness.
- Minimum Bachelor's Degree or above.
- 5 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
- Proficient in English and Thai language.
- Preferred Qualifications.
- 2 years+ of team management experience.
- Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
- Good at communication and coordination of cross functional teams.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Craft strategy for Tiktok Shop to be #1 platform in proactively working with local authorities and empowering Thai economy.
- Build impactful projects to empower SME sellers.
- Identify key goverment stakeholders, and how can Tiktok Shop contribute to government's intiatives.
- Be key point of contact and manage relationship with regulatory officials, industry stakeholders, trade associations, and proactively identifies opportunities to deepen collaborations with key stakeholders for the region assigned.
- Collaborate with internal stakeholders, including management and country leads, to gather insights on regional challenges and opportunities.
- Facilitate effective communication and collaboration across departments to ensure cohesive implementation of strategic initiatives.
- Minimum Bachelor's Degree or above.
- Proven experience working with senior leaders/executives to establish strategic plans and objectives.
- Ability to effectively handle ambiguity, to collaborate and partner with business leaders and to be effective in a matrixed multinational corporate environment.
- External Relations - proven track record of at least 3 years in consultancy, corporate, (inter-)governmental organisation or trade association.
- Fluent in English and Thai.
- Preferred: Masters or higher-level degree in Business Administration, Economics, International Relations.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo..
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
- Organize and coordinate cross-departmental resources to define and support business growth activities
- Collaborate with our teams in Southeast Asia to conduct analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations
- Support strategic projects to drive platform growth, including GMV, buyer CRM, seller program adoption rate and other key metrics with cross-functional partners such as marketing, seller management, and operations
- Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
- Minimum Bachelor's Degree or above
- Proficiency in English is required
- At least 3 years of relevant experience in large ecommerce platforms, leading consulting or Internet companies
- Deep understanding of the ecommerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, livestreaming, and digital trends landscape
- Good communication and interpersonal skills, strong logical thinking, and analytical skills
- Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience
- Candidates with 1~2 years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Financial Analysis, Finance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Leveraging an extensive global network.
- Providing sector-focused advice on the sale process from strategic positioning to close.
- Advising C-suite executives and boards on evaluating strategic alternatives in the context of transactions.
- Helping execute acquisitions, alliances and mergers by preparing compelling pitch books offering - descriptive memoranda and related materials for M&A.
- Perform extensive financial analysis, valuation analysis and pro forma financial modelling.
- Skills and attributes for success.
- To qualify for the role you must have.
- Degrees in Finance, Economics or business-related fields.
- At least 3 years experience for Senior level in M&A deals, Corporate Finance, Investment Banking or Financial Advisory.
- Good command of English writing and speaking skill.
- Excellent interpersonal and relationship-building skills with the ability to develop and maintain relationships at all levels of the organization.
- Ideally, you ll also have.
- An excellence in investment banking specific to mergers, acquisitions and capital markets.
- Experience gained within another large professional services organization.
- Established networking skills in a relevant industry.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
- Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
- Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
- Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
- Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
- Provide actionable insights driven by data to support business goals and develop new marketing strategies.
- Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
- Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
- Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
- Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
- Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
- Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
- Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
- Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
- Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
- Preferred Qualification.
- Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
- Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
āļāļąāļāļĐāļ°:
Project Management, Procurement, eCommerce, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- Responsible for planning and execution of TikTok Shop Partners (TSPs) recruitment and development.
- Formulate management and supporting policies for TSPs.
- Coordinate internal and external teams to select, identify and secure resources for the growth of potential TSPs.
- Provide ongoing support and training to TSPs to improve performance, and evaluate TSPs.
- Minimum Bachelor's Degree or above.
- 5+ years of experience in project management, merchant acquisition, vendor management, procurement or eCommerce platform partnership development.
- 2 years+ management experience.
- Fluent in English and Thai language.
- Logic, analytical and good at problem-solving and framework building; Strong at negotiation and partner development.
- Excellent communication skills, both in the team collaboration and with offline merchants.
- Excellent ability to solve problems, deal with uncertainties and handle pressure.
- Willing to always be on-the-go and be stationed in local merchant/TSP sites.
- Excellent ability to solve problems, deal with uncertainties and handle pressure.
- Excellent communication skills, both in the team collaboration and with offline merchants.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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