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ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ทักษะ:
Single License, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Telesales, English
ประเภทงาน:
งานประจำ
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
ประเภทงาน:
งานประจำ
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Customer Service.
- Event Coordination.
- Partnership Development.
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions..
- Experience in event organisation is preferred.
- MC speaker.
- Organising tour..
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday..
- Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
- Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
- ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
- ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
- สื่อสารภาษาไทยได้ดี.
- มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างานเวลา 9.00 - 18.00.
- สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
- Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
- Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
- Provide high-quality professional customer service.
- Follow brand guidelines and processes for changes, if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
- Bachelor s Degree in any related field.
- Fresh graduates are welcome to apply.
- Shift start times will vary between 9:00 AM and 12:00 PM.
- Work schedule: 5 days per week, with 2 days off per week.
- Base salary.
- KPI performance & attendance incentives.
- Medical insurance.
- 12 days of annual leave.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udom Suk).
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Interior Design, Marketing Strategy, Service-Minded, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Identify and develop new business opportunities to achieve sales targets while maintaining strong relationships with existing clients.
- Provide excellent customer service, ensuring client satisfaction and long-term engagement.
- Build and nurture strong client relationships through consistent communication and trust-building.
- Present and sell interior design services, demonstrating a clear understanding of client needs, preferences, and budget constraints.
- Follow up with clients, providing relevant information and guidance throughout the sales process until the deal is closed.
- Act as a liaison between customers and the interior design team to ensure project alignment with client expectations.
- Develop and implement sales strategies to drive revenue and meet business objectives.
- Bachelor s degree in Interior Design or a related field.
- Minimum 3 years of sales experience in interior design or a relevant industry.
- Strong passion for sales and customer service, with the ability to understand and address client needs effectively.
- Excellent negotiation, communication, and problem-solving skills.
- High sense of responsibility, enthusiasm, punctuality, and effective time management.
- Strong work ethic with a focus on honesty, patience, and creativity.
- Ability to work collaboratively within a team-oriented environment.
- Good communication skills; proficiency in English and Chinese will be an advantage.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong document preparation skills.
- Must own a car and have a valid driver s license for customer visits.
- Why Join Us?.
- Work in a creative and professional environment alongside experienced interior design professionals.
- Attractive compensation package with performance-based incentives.
- Opportunities for career growth in a fast-growing company.
- Be part of high-end interior design projects that shape innovative living and working spaces.
ทักษะ:
Business Development, Negotiation, Contracts
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
- Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
- Formulate Price policy and price structure by considering relevant factors and ensur ...
- Conduct industry deep dive analysis to support Bakery Business Development understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
- Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
- Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
- Conduct, review and manage budgeting and costing of Bakery Business Development in overall to ensure that they are exercised with effectiveness and efficiency.
- Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
- Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
- Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
- Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
- Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
- Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
- Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
- Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
- Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
- Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
- Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
- Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
- Strong knowledge of culinary operations in Food Service sector with demonstrated success, preferably.
- A Bachelor s degree or culinary degree is preferable.
- 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
- 5 - 7 year s strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Retails/Wholesales industry knowledge and experience.
- Must have experience working in commercial baking facilities and be familiar with grain processing particularly milling, sifting and heating grains.
- Demonstrated ability to develop market expertise and credibility in the Bakery Business Development industry segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
- Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Fosters Change and Innovation.
- Seeks solutions that strengthen quality, value, service and effectiveness.
- Creates Value for Customers. Anticipates and responds to market trends and opportunities.
- Demonstrates Business Acumen and Business Agility.
- Engages in effective operational and strategic planning.
- Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.
ทักษะ:
Project Management, Linux, UNIX, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Engineering Specialist (Cyber Security).
- Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
- Plan and establish procedures and systems that enhance operational efficiency.
- Delegate tasks effectively to team members to achieve organizational objectives.
- Strategically allocate resources to optimize project outcomes.
- Monitor and support staff in their work progress to ensure timely delivery of services.
- Evaluate staff performance through regular assessments and feedback mechanisms.
- Foster professional development among team members to enhance their skills and capabilities.
- Drive productivity and maintain high quality standards within the division.
- Provide guidance and coaching to staff to support exceptional service delivery.
- Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
- Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
- Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
- Proficiency in network security, firewalls, intrusion detection systems, and VPN.
- Knowledge of operating systems (Windows, Linux, UNIX) and databases.
- Experience with security protocols (SSL, IPsec, etc.) and encryption.
- Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
- Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
- Ability to work both independently and collaboratively in a team environment.
- Strong attention to detail and the ability to prioritize tasks effectively.
- Engineering/IT Specialist (Cyber Security)
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Multitasking, Professional publications, Microsoft Office, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿40,000
- Handle incoming calls, emails, and chat inquiries, as well as outbound calls related to client products, customized orders, and services.
- Provide accurate order and return status updates to customers.
- Identify and assess customer needs, ensuring they are addressed or routed to the appropriate support channel.
- Follow established client processes and procedures, making updates when required.
- Gather and report customer feedback on products, websites, and advertising.
- Assist customers in locating authorized dealers who carry client products.
- Conduct call backs when necessary to resolve customer inquiries, including contacting shipping carriers or customers for further details.
- Demonstrate a strong customer service orientation, ensuring a high level of professionalism and customer satisfaction.
- Effectively communicate with customers, maintaining a professional and courteous tone at all times.
- Must be able to work in assigned shift schedules.
- 5 working days per week (Rotational shifts may apply).
- Foreign nationals are welcome to apply.
- Fluency in Mandarin (Traditional Chinese) and English (minimum B2 level).
- Bachelor s degree in any field.
- Fresh graduates are welcome to apply.
- Strong customer service skills, with a focus on professionalism and customer satisfaction.
- Ability to handle multiple tasks and inquiries efficiently.
- Strong problem-solving and communication skills.
- Visa & Work Permit Sponsorship for eligible candidates.
- Relocation Package for international hires.
- Performance-Based Incentives.
- Health Insurance & Social Security.
- Annual Salary Increment & Bonuses (as per company policy).
- Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
- Company-Sponsored Entertainment Events throughout the year.
- Annual Health Checkups (as per company policy).
- Special Rewards & Points Program for redeeming gifts, vouchers, and more.
ทักษะ:
Sales, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
- Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
- Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
- Collaborate with the R&D team to identify new product opportunities and drive innovation.
- Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
- Contribute to the development of marketing strategies and promotional materials.
- Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
- Achieve and exceed individual and team sales targets.
- To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
- What we're looking for.
- Bachelor's degree in food science, food technology or related field.
- 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
- Thorough understanding of food technology, food ingredients business.
- Demonstrated success in building long-term relationships with customers and securing new business.
- Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
- Strong problem-solving and analytical skills to identify and address customer challenges.
- Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
- Willingness to travel within the region to visit customers and attend industry events.
- What we offer
- At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
- About us
- Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
- Apply now to become our Sr. Technical Sales Representative (Food Ingredients).
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Arrange import shipment from start to end.
- Make a booking with capacity planning team.
- Prepare, handle and process documentation house air waybills.
- Notify flight/Pre-alert to overseas.
- Tracking and update shipment cargo status to customer.
- Transfer a complete set of work to billing dep.
- Window contacts for customers take incoming calls, facilitate, coordinate or give direct response as required.
- Support Customers requirement and provide service to meet customer expectation or according to KPI setting.
- To handle cargo movement, complying with regulations and internal procedure.
- WHAT ARE WE LOOKING FOR? Bachelor s degree in any majors.
- 3 years of experience as an air export in freight forwarding companies.
- Good command of English and PC computer skills.
- Good communication with customer, internal, oversea.
- Service-minded, enthusiastic and good attitude for all business opportunities.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
ทักษะ:
Data Analysis, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify organizational issues through project or task analysis and propose innovative solutions during consultations with managers.
- Monitor daily tasks within the Operations Excellence team and manage project activities to ensure adherence to schedules.
- Gather and analyze relevant data to support project requirements and task evaluations effectively
- Stay updated on project statuses and make informed decisions to facilitate smooth project progression.
- Collaborate with both internal and external teams (e.g., IT, Marketing, Tech and Product) to address challenges and pain points and contribute to the integration of systems that will support improved workflows and customer service outcomes.
- Work with the tech and product team to discuss system changes or new features that need to be implemented, ensuring that solutions are designed to meet business requirements and improve overall operations.
- Suggest ongoing improvements and optimizations to customer service processes and systems based on feedback and data analysis.
- Analyze and explore potential tools, software, or vendors that can help address these challenges and improve efficiency.
- Bachelor s degree in any related field.
- At least 1 year of experience in project management, process improvement, or operations development within operations and customer support environment.
- Fresh graduates are also welcome.
- Strong verbal and written communication skills in both Thai and English.
- A critical thinker with an excellent listening skill and good attention to detail.
- Ability to build partnerships and interact effectively with diverse individuals.
- Ability to manage multiple projects simultaneously.
- A proactive, goal-oriented and the ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills, with the ability to identify and address operational challenges.
- Open to learning and adaptable.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
ทักษะ:
Sales, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Competitive Compensation: We are offering competitive salary and performance-based bonuses, along with comprehensive benefits and additional passive income for referrals.
- Innovative Environment: Join a dynamic team that embraces innovation and uses the latest technology to enhance sales and customer service.
- Career Growth: We offer excellent opportunities for professional development and career advancement.
- Supportive Culture: Work in a collaborative and supportive environment where your contributions are valued and recognized.
- Build, manage and oversee the daily operations of the sales team.
- Recruitment, training and retention of property consultants.
- Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
- Monitor team performance.
- Identify and implement process improvements to streamline sales operations and increase efficiency.
- Offer support and market knowledge to team members.
- Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
- Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
- Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
- Share market insights and trends with the sales team to help them better understand and respond to client needs.
- Develop and implement strategies to retain clients and encourage referrals.
- A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
- Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
- Strong customer service orientation with the ability to build and maintain client relationships.
- Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
- Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
- Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
- Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- High ethical standards and integrity in all business dealings.
- Ability to think strategically and contribute to the overall business strategy.
ทักษะ:
Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Create accurate customer volume forecasts, factoring in natural spikes and fluctuations based on historical data, market conditions, and cryptocurrency trends to reduce the impact of fluctuating volumes on frontline teams (e.g., CS, KYC, Operations) and related support functions (e.g., Operations Knowledge Management).
- Develop and implement strategies for capacity planning, ensuring adequate staffing for both expected and unexpected customer service needs.
- Create and adjust staffing models (headcount planning) to ensure optimal resource al ...
- Supervise the team members, ensuring effective scheduling of operations and customer support in all shifts.
- Utilize workforce management software to optimize scheduling, track attendance, and manage time-off requests during peak periods or unforeseen circumstances.
- Communicate workforce management strategies, forecast insights, performance reports, and workforce-related issues to operations and customer support management and employees.
- Work closely with the People Team and IT team to address attendance and other workforce-related issues, ensuring a cohesive operational environment.
- Bachelor s degree in any related field.
- At least 3 years of experience in workforce management within operations and customer support environment.
- Strong understanding of forecasting, capacity planning, and scheduling in a customer support setting.
- Excellent communication skills, with the ability to manage cross-functional teams and engage stakeholders at all levels.
- Ability to build strong partnerships and interact effectively with diverse individuals.
- Strong verbal and written communication skills in both Thai and English.
- Proficient in Microsoft Excel, Google Sheets, or workforce management tools; strong data visualization capabilities.
- Critical thinker with excellent attention to detail and listening skills.
- Capacity to manage multiple projects simultaneously.
- Proactive, enthusiastic, goal-oriented, and results-driven, with a focus on supporting operational projects delivered within timeline.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
- ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
- นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
- สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
- มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
- Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
- Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
- Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
- Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
- Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
- Performs other duties as assigned.
- WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
- Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
- Basic to more advanced general knowledge of customer service principles and practices.
- Basic analytical skills and good service orientation.
- Communicating with co-workers to provide and receive direction.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
ทักษะ:
Business Development, Negotiation, Product Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
- Liaise closely with internal sales/operations team and relevant support functions in ...
- Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
- Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
- Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
- Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
- Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
- Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
- Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
- Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
- Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
- Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
- Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
- Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
- 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
- 7 year s strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Fosters Change and Innovation.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
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