เงื่อนไขการค้นหา

ทักษะ:

Software Development, MongoDB, SQL

ประเภทงาน:

งานประจำ

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of technology such as Databases (MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Risk Management, ISO 27001

ประเภทงาน:

งานประจำ

• Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
• Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
• Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
• Collaborate with IT and business stakeholders to balance business agility and IT risk.
• Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
• Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
• Regularly review existing policies and procedures to identify gaps and areas of improvement.
• Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
• Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
• At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
• Solid understanding of cyber security principles and data privacy regulations.
• Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proven project management and leadership skills.
• Familiarity with cloud technologies and their governance requirements.
• Experience in a startup or tech-oriented environment.
• If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Research, Automation

ประเภทงาน:

งานประจำ

• Maintain an accurate inventory of all software licenses for both servers and client devices.
• Regularly audit and reconcile license usage against inventory to ensure compliance.
• Analyze current license management processes and identify areas for improvement.
• Develop and implement standardized procedures for license acquisition, renewal, and decommissioning.
• Research, recommend, and implement automation tools to enhance license tracking and reporting.
• Create dashboards and reports for stakeholders to monitor license usage and compliance.
• Work closely with IT, procurement, and compliance teams to ensure alignment on licensing policies and practices.
• Train staff on best practices for license management and usage.
• Ensure compliance with vendor licensing agreements and internal policies.
• Prepare regular reports on license usage and compliance status for senior management.
• Liaise with software vendors for licensing inquiries, renewals, and audits.
• Negotiate terms and conditions with vendors to optimize licensing costs.
• Qualifications Bachelor s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications in IT asset management or software licensing (e.g., ITIL, SAM, or similar) are a plus.
• Minimum of 5 years of experience in IT asset management or software licensing, preferably in a large organization or financial institution.
• Demonstrated experience with license management tools and software inventory solutions.
• Strong understanding of software licensing models and compliance requirements.
• Proven track record in process improvement and automation in IT operations.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Enthusiastic, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
• Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
• Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
• User management. Handling user account creation and deletion, password change.
• Responsible for providing/removing access to shared folders.
• Managing Distribution Lists on Active Directory and Share Point.
• Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
• Responsible for completing multiple projects on time and that they meet the given KPIs.
• Ability to make quick decisions, implement standards and best practices to improve the support processes.
• Fluent in Thai and English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science or related field.
• Minimum 2 years' experience in IT Helpdesk, Operations support.
• Solid knowledge of SQL Database Server, Query Command are preferable.
• Good knowledge of Okta admin would be advantage.
• Good knowledge of Active directory management tools, Exchange and Share Point.
• Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
• Customer Service minded, all the way.
• Great communication and interpersonal skills; a good sense of humor is always a plus.
• Organization and time management skills, analytical skills, attention to detail and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Computer proficiency in MS Office especially MS Excel is a plus.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Compliance, Industry trends, DevOps, English

ประเภทงาน:

งานประจำ

• Design, implement, and manage IT infrastructure solutions in the ADMS environment.
• Collaborate with cross-functional teams to ensure seamless integration of infrastructure with software applications.
• Monitor system performance, troubleshoot issues, and implement necessary fine tuning to optimize performance.
• Ensure the security and integrity of the infrastructure, adhering to best practices and compliance requirements.
• Incident, problem & change management.
• Develop and maintain documentation for systems, processes, and procedures.
• Provide technical support and training to team members and end-users when required.
• Stay updated with emerging technologies and industry trends to enhance infrastructure capabilities.
• Bachelor's degree in Computer Science, Information Technology, Computer Networks, or a related field.
• More than 5 years' experience working as an IT Infrastructure Engineer or similar role.
• Strong knowledge of network protocols, server management, and virtualization technologies.
• Excellent problem-solving skills and the ability to work under pressure.
• Good command in English, strong communication and interpersonal skills to collaborate effectively with team members and stakeholders from different parts of the APAC region.
• Proficiency in cloud services (e.g., AWS, Azure) and experience with DevOps practices is a plus.
• Relevant certifications (e.g., Cisco Certification, Microsoft Certification, Azure, AWS) are a plus.
• Experience in implementing or working in ITIL processes and methodologies environment.
• Knowledge of cybersecurity best practices.
• Competitive salary and performance-based bonuses.
• Opportunities for professional development and certification.
• Primary Location: TH-10-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing

ทักษะ:

Risk Management, Contracts, Compliance

ประเภทงาน:

งานประจำ

• Project Planning: Collaborate with stakeholders to define project objectives, scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets.
• Team Leadership: Lead cross-functional project teams, including infrastructure engineers, technicians, and other specialists, to ensure effective project execution.
• Resource Management: Allocate and manage project resources, including personnel, equipment, and materials, to meet project goals and timelines.
• Risk Management: Identify, assess, and manage project risks. Develop risk mitigation strategies to minimize potential disruptions.
• Vendor Relations: Liaise with external vendors and suppliers to procure necessary equipment and services, negotiate contracts, and ensure compliance with project requirements.
• Budget Control: Monitor project budgets and expenses, ensuring cost-effective project execution. Prepare and present financial reports to stakeholders.
• Quality Assurance: Establish and enforce quality standards for infrastructure projects. Conduct quality checks and inspections to ensure compliance.
• Timeline Adherence: Manage project schedules, milestones, and timelines. Implement effective project management tools and techniques to track progress.
• ROLE & RESPONSIBILITY.
• Communication: Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
• Issue Resolution: Identify and address project issues and obstacles promptly. Collaborate with teams to find solutions and keep projects on track.
• Change Management: Manage changes to project scope, schedule, and objectives. Assess change requests and their impact on project outcomes.
• Documentation: Create and maintain comprehensive project documentation, including project plans, reports, and documentation of lessons learned.
• Quality Control: Implement quality control processes and ensure that infrastructure projects meet established standards and specifications.
• Post-Implementation Review: Conduct post-implementation reviews to evaluate project success, gather feedback, and identify areas for improvement.
• EDUCATION.
• Bachelor's degree in a relevant field; PMP certification is advantageous.
• Exceptional leadership and team management skills, with the ability to motivate and guide project teams.
• Effective communication and interpersonal skills for stakeholder engagement and collaboration.
• Solid understanding of risk management principles and experience in developing risk mitigation strategies.
• Budget management skills for controlling project costs and expenses.
• Problem-solving abilities and a proactive approach to addressing project challenges.
• Adaptability to changing project requirements and priorities.
• EXPERIENCE.
• At least 5 yrs. experience as an Infrastructure Project Manager, managing complex infrastructure projects from initiation to completion.
• Strong technical knowledge of infrastructure components, including servers, storage, networking, and data centers.
• Proficiency in project management software and tools for scheduling, resource allocation, and reporting.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Automation, Finance, Windows Server, English

ประเภทงาน:

งานประจำ

• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P.
• Deliver key global automation initiatives and digital project deployments.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement.
• Provide technical support in digitalization and OT infrastructure.
• Responsibilities:Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P: Lead automation tool development in order to improve efficiencies and drive productivity, e.g. real time performance dashboard, real time throughput loss, real time downtime, energy saving initiatives, yield prediction, etc.
• Develop and enhance digitized capabilities, e.g. introducing new digital technologies/ initiatives, providing trainings on digital projects.
• Identify opportunities and initiate projects for existing control systems and/or expansion of process management systems to improve efficiencies, accuracy, and reliability.
• Be a change manager/coordinator with all system integrators and 3rd party.
• Deliver key global automation initiatives and digital project deployments, e.g. MES, IDF, WMS, etc. Strengthen Global standardization and its road map.
• Collaborate with other functions, e.g. IT, R&D, Finance to establish/ implement new digitized technology.
• Manage and maintain healthy OT infrastructure (server, network, LAN, wireless, cybersecurity, PLC) to drive E2E SC control system improvement. Manage OT technology and system upgrades to maintain the value and concurrency of the plant operation systems.
• Implement infrastructure system specification and change control procedures to enforce standard software, hardware, and network implementations for reliability, consistent information is delivered across the business managers.
• Support Global Cybersecurity program transformation. Participate in cybersecurity review and design meetings.
• Provide IT/OT technical leadership for the control specialists in role at site level.
• Deploy Control & Information Systems audits and establish action plan to improve automation management.
• Support DVC/MES projects implementation for all sites.
• Facilitate monthly and quarterly reviews to OT Sector Lead and Site Leadership teams.
• Facilitate the scheduling of Microsoft security patching and compute asset maintenance.
• Work with facilities team to manage compute asset inventories.
• Provide technical support in digitalization and OT infrastructure.
• Qualifications:Bachelor of Engineering/ Information Science or related field. Postgraduate is preferable.
• Strong IT Network system which include TCP/IP, WAN, LAN, WLAN, VLAN, ASA, WLC, RSA, VPN, Cloud.
• Excellent in Compute & EUC technology, windows server, Citrix, VM Ware, HA, DB, SQL, EPR, SAP, Oracle, SSL,.Net.
• Good knowledge and familiar with of Cybersecurity concepts and technology.
• Comprehensive technical knowledge but not limit to the following Wonderware Historian and in touch software, Allen.
• Bradley PLC hardware and software, industrial networks, SQL programming.
• Fundamental knowledge of PLC, HMI and Automation systems through qualifications and/or experience.
• Excellent team driver and player, self-starter, self-motivating, be able to deal with uncertainty and complexity.
• Good interpersonal skills with ability to influence/ drive across all levels of stakeholders in the organizations.
• Understand cultural diversity to provide sensitivity and flexibility in responding and manage multicultural teams/ stakeholders.
• Ability to explain complex technical issues/solutions to a non-technical audience.
• Good communication in Thai and English.
• Good knowledge and experience in Lean/ Six Sigma methodology.
• More than 8 years experience in in IT/OT/ automation projects and FMCG Supply Chain business (Food area preferable).
• Ability to demonstrate basic skills in high-level language programming.
• Project management as a team lead, member, consultant in cross functional, cross-geographical and across multiple culture environment.
• Ability to apply Lean/ Six Sigma methodology.
• Ability to set and prioritize short, mid and long-term objectives.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Java, Python, Scrum

ประเภทงาน:

งานประจำ

• Engaging with product owners, architects, and other specialists you'll design world-class solutions to address our customer needs.
• Providing design recommendations, developing, and integrating programs per written specifications. Occasionally to frequently responsible for writing moderate to complex design specifications.
• Build and maintain efficient, reusable, reliable and secure code based on User Stories.
• Working within a multi-functional agile team, you'll develop enterprise software, adhering to company standards and established software methodology.
• Through participation in refinement and planning sessions, you'll work with other team members to analyze development requirements, provide design options and complexity estimates, and agree how to deliver the requirements.
• Translating business and technical requirements into detailed design specifications for application code and modules.
• Work closely with team members to set timeframes of the assigned User Stories and details milestones to meet customer and business needs.
• Demonstrating a consistent focus on your good quality of software deliverables through the creation and execution of automated tests using Agile/Scrum process.
• Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
• Provides technical support to operations or other development teams.
• Doing code review with junior staff to ensure the good quality of code and drive on test automation.
• Actively participating in Scrum meetings, you'll give timely status updates on areas for which you are responsible and call out issues/blockers of project.
• Identifies ways to improve the operation of own area and the team to achieve efficiencies and results.
• Required Skills Master/Bachelor s Degree in Computer Science, Computer Engineering or related discipline.
• 3+ years of experience working in software development or related fields.
• Strong skills and experience developing applications in Java and/or Python or other relevant languages.
• Solid technical background with understanding of programming styles, frameworks, design patterns and unit testing.
• Experience in at least one CSP (AWS, Azure, GCP) with a range of tooling (S3, Lambda, ECS, EC2 for example).
• Experience in at least one of Snowflake, BigQuery, Databricks, Apache Spark.
• At least two programming languages (Java, Python, Go,.NET/C#).
• Experience in relational databases (for example Postgres).
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Good communication skills, both verbal and written.
• Skill for writing clean, readable code and reusable components.
• Experience with Test Driven Development and / or Behavior Driven Development.
• Desired Skills Practical experience with cloud-native application development, preferably AWS.
• Experience on the following technologies: AWS (EC2, ECS/EKS, S3, Lambda, IAM, API Gateway etc.),cloud database technologies (AWS RDS, DynamoDB, Aurora, Postgres, Azure SQL, etc.), and cloud streaming service ( KDA, Kinesis, SQS).
• Go/Rust.
• Docker.
• Experience in Snowflake.
• Experience in Databricks.
• Experience in Apache Spark.
• Experience in BigQuery.
• Experience with Microsoft Azure.
• Experience in SQL database, Nosql database, JSON document.
• Experience in Elasticsearch / Opensearch.
• Kubernetes.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Industry trends

ประเภทงาน:

งานประจำ

• Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI at scale, using Value Based Delivery.
• Understanding the critical levers that impact achievement of targets/ business objectives and planning ahead to overcome any associated constraints or risks.
• Continuously building their capabilities to meet MS/Customer priorities and personal ...
• Becoming your customers AI Ready transformation consultant by upskilling in workloads/scenarios that ready them to innovate with AI at scale. Use this knowledge at every opportunity to support customers in their AI journey.
• Understanding the focus areas for your role & team.
• Customer CentricityGathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
• Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes. Supports customer/partner skilling and addressing identified capability gaps (e.g., skills, capacities) by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and adoption of technical best practices (e.g., architecture, well-architectured principles, required technical skills and roles) and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer/partner capability skill gaps, taking action through peers as appropriate. May identify and recommend most qualified partners to meet customer project needs.
• Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
• Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
• Business Impact Identifies and anticipates issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensure accurate opportunity and milestone execution and pipeline hygiene.
• Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
• Proactively uses knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations to identify and/or guide and support partners in developing growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution clarity, design, development, and deployment (including with and through partner technical stakeholders) and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
• Technical Leadership Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
• Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team. May obtain management support for assembling and leading a local virtual team.
• Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps.
• Specialty Responsibilities Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.*.
• Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportuniites through proof of concept and technical pre-sales support.*.
• Required/Minimum Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Additional or Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting.
• OR equivalent experience.
• 4+ years experience working in a customer-facing role.
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• MCAPSRegionsASEAN Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.