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ทักษะ:
Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Service-Minded, Good Communication Skills, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000+ , มีค่าคอมมิชชั่น
- Explaining and guiding customers on how to use the company dashboard and services.
- Managing incoming calls and customer service inquiries.
- Adjusting job positions posted by clients to improve performance and provide better results when required.
- Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
- Calling to customers to build relationships and help them with hiring.
- Inviting Customers to continue WorkVenture services (commission on purchases received).
- Bachelor's Degree in any field.
- Service-minded attitude.
- Communicative command of English.
- Good interpersonal and communication skills.
- WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.
ทักษะ:
Single License, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Service-Minded, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Problem Solving, Telesales, English
ประเภทงาน:
งานประจำ
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
ประเภทงาน:
งานประจำ
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Customer Service.
- Event Coordination.
- Partnership Development.
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions..
- Experience in event organisation is preferred.
- MC speaker.
- Organising tour..
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday..
- Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
- Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,750
- รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
- ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
- ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
- สื่อสารภาษาไทยได้ดี.
- มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างานเวลา 9.00 - 18.00.
- สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿22,000 - ฿24,000, สามารถต่อรองได้
- Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
- Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
- Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
- Provide high-quality professional customer service.
- Follow brand guidelines and processes for changes, if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
- Bachelor s Degree in any related field.
- Fresh graduates are welcome to apply.
- Shift start times will vary between 9:00 AM and 12:00 PM.
- Work schedule: 5 days per week, with 2 days off per week.
- Base salary.
- KPI performance & attendance incentives.
- Medical insurance.
- 12 days of annual leave.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udom Suk).
ทักษะ:
Product Owner, Market Research, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
- Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
- Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
- Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
- Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
- Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
- Drive user experience improvements and product enhancements to ensure clients satisfaction.
- Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
- At least 3-5 years of experiences in Product Owner.
- Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
- Have ability to analyze and manage sales operations to achieve the company's goals.
- Good at communication, presentation and public speaking skills.
ทักษะ:
Procurement, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement operational strategies, systems, and processes to enhance productivity and efficiency.
- Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
- Drive operational excellence through continuous improvement initiatives.
- Production & Supply Chain Management.
- Manage and optimize production schedules, ensuring timely delivery and adherence to quality standards.
- Oversee supply chain operations, including procurement, inventory management, and logistics.
- Build and maintain strong relationships with suppliers and vendors.
- Quality & Regulatory Compliance.
- Ensure compliance with industry regulations, safety standards, and ethical manufacturing practices.
- Monitor quality control processes to maintain product excellence and customer satisfaction.
- Financial & Budget Management.
- Develop and manage the operational budget, ensuring cost efficiency and profitability.
- Analyze operational metrics and provide regular performance reports to the CEO.
- Team Development & Leadership.
- Lead, mentor, and develop a high-performing operations team.
- Foster a culture of growth mindset, agile, and communicate frankly with compassion.
- Strategic Initiatives.
- Collaborate with the CEO and other executives to develop and execute the company's long term strategic vision.
- Identify and evaluate opportunities for growth, including new products, processes, or market trends.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Good Communication Skills, High Responsibilities, Multitasking, Service-Minded, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform an executive secretary task and provide administrative supports and other arrangement to ensure efficiency use of executive time.
- Manage and maintain excellent calendar for the executive.
- Coordinate with other parties including business partners, clients or others.
- Arrange the meetings with the clients and business partners both virtual and on-sites.
- Travel arrangements, flight & hotel bookings & keep itinerary for the executive business trips.
- Handle correspondences of the executive office, perform excellent prove-read for the accuracy prior signing.
- Carry out filing and properly managed the executive business & personal documents.
- Maintain confidential information to be in line with the company business practices.
- Facilitate the workshops by preparing the workshop materials, coordinate with the clients and provide on-site support for events and trainings.
- Ensure the appropriateness and efficiency of equipment, logistics, and other arrangements to deliver exceptional works for the clients.
- Provide assistance to the executive in content editting tasks.
- Keep track, follow up tasks or project assigned by the executive.
- Other tasks that assigned by the executive.
- Atleast Bachelor degree in General Management, human resources (HR), English and/or other relevant areas.
- Strong computer literate in MS Office (Word, Excel, Power Point & other Office Suites).
- Experience in Adminitrative Assistant, Secretary and customer service is preffered.
- Excellent organizational, interpersonal, verbal and written communication skills.
- Good command in English.
- Intellectual curiosity, seeking opportunities to develop new skills.
- Flexibility, adaptability and the ability to work under tight deadlines or changing team & client needs.
- Client-focused, teamwork attitude & able to work in a flexible environment.
- Able to start immediately will be advantage * * *.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Arrange import shipment from start to end.
- Make a booking with capacity planning team.
- Prepare, handle and process documentation house air waybills.
- Notify flight/Pre-alert to overseas.
- Tracking and update shipment cargo status to customer.
- Transfer a complete set of work to billing dep.
- Window contacts for customers take incoming calls, facilitate, coordinate or give direct response as required.
- Support Customers requirement and provide service to meet customer expectation or according to KPI setting.
- To handle cargo movement, complying with regulations and internal procedure.
- WHAT ARE WE LOOKING FOR? Bachelor s degree in any majors.
- 3 years of experience as an air export in freight forwarding companies.
- Good command of English and PC computer skills.
- Good communication with customer, internal, oversea.
- Service-minded, enthusiastic and good attitude for all business opportunities.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
ทักษะ:
Compliance, Risk Management, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Set up the annual audit plan and perform internal audit procedures according to the plan including compliance, operational, and information technologies audit.
- Identify risks and key points of internal processes associated with compliance, operational and information technologies audit to evaluate controls in place to mitigate those risks.
- Lead Internal Audit s change initiative by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and development, ...
- Lead Internal Audit s annual risk assessment and enterprise risk assessment and planning process to develop the audit plan and ensure the plan is responsive to and aligned with the risk profile of the organization.
- Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client satisfaction.
- Issue all Internal Audit reports ensuring the reports are clear and concise, identify root causes with practical solutions, and ultimately provide value to management.
- Meet regularly with the Audit Committee to report the status of Internal Audit s ongoing monitoring activities, and educate/inform the committee of emerging risks and/or exposures (whether internal or external to the company) that should be considered, with respect to risk management and internal control best practices.
- Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention.
- Manage the process to track, follow-up, and ultimately close all open audit issues leveraging the Audit Committee, if necessary.
- Actively participate in executive management meetings and/or committees to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and/or plans.
- Ensure that Internal Audit is performing its work in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function.
- Oversee Internal Audit s participation in critical business and technology initiatives and projects ensuring that audit s perspective is effectively voiced and appropriate controls are designed and implemented on a proactive basis.
- Maintain audit technology platform leveraging support from the information systems group as needed.
- Coordinate the activities of external auditors including how best to leverage the work performed and results produced from Internal Audit s work.
- Master's or Bachelor s degree in Accounting & Finance or other closely related field.
- 10+ years of experience in auditing, assurance, accounting, consulting or related field, of which at least 5 years of managerial level.
- Proven knowledge of auditing standards and procedures, laws, rules and regulations.
- Excellent communication (written and verbal) and interpersonal skills with an ability to network and interact at all levels.
- Industry Knowledge of business digital asset management, Fintech, and Banking is an advantage.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
- Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
- Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
- Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
- Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
- Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
- Performs other duties as assigned.
- WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
- Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
- Basic to more advanced general knowledge of customer service principles and practices.
- Basic analytical skills and good service orientation.
- Communicating with co-workers to provide and receive direction.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
ทักษะ:
Budgeting, Industrial Engineering, Enthusiastic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Align business systems initiatives with an organization's goals.
- Work closely with executive management.
- Translate strategic direction into team direction plans.
- Contribute to the development of business strategies.
- Leading team and determine the key activities related to the scope of the projects.
- Design the working approach and project deliverables to align with the business objective and expected outcome.
- Determine the high and execution level plan.
- Manage and negotiate 3rd party software packages and vendors.
- Understand the full context and apply the best practices throughout the implementation.
- Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
- Determine the required resources and budgeting for the entire assignment/project implementation.
- Monitor and manage the risk for resources management.
- Escalate to supervisor in case shortage or change impacts to the schedule or resource.
- Bachelor's degree required with a preference toward Information Technology management.
- Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
- Proven experience in business analysis or technical solution delivery for 6 - 9 years.
- Experience in implementation for large-scale or enterprise projects is preferred.
- Excellent analytical and problem-solving skills.
- Good leadership and interpersonal skills.
- Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
- Senior Business System Analys.
- Translate business requirements into business solution options.
- Develop functional specifications that meet the client s needs.
- Take ownership of investigation and resolving user problems in a timely and effective manner.
- Planning and execution of projects within own work area.
- Provide problem resolution and user support.
- Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
- Provide complex support to ensure the availability of systems for business activities.
- Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
- Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
- Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
- Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
- Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
- Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
- Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
- Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
- Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
- Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
- Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
- Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
- Typically requires a tertiary qualification in an IT discipline or related field.
- 3 years as a Business System Analyst or IT Job-related.
- Relevant experience in financial or cryptocurrency services is preferred.
- Able to multi-task and prioritize workload supporting multiple projects.
- Effectively work with senior leadership.
- Willingness to challenge the status quo.
- Excellent oral and written communication.
- Effective interpersonal skills.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- Important: Candidate Privacy Policy
- https://careers.bitkub.com/privacy.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
- ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
- นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
- สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
- มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
- Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
- Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
- Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
- Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
- Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
- Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
- Work with cross function within organization in role areas.
- Maintain good relationship with journalist insurance sector and other sectors in the role areas.
- Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
- Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
- At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
- S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.
ทักษะ:
Finance, Negotiation, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
- Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
- Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
- Focus on "root cause analysis" and "action driven".
- Ownership of financial measures associated with established KPIs;.
- Monitor and analyze activities related to sales, marketing and innovation;.
- Support, prepare, run and monitor planning activities (forecast, budget, strategic).
- Lead analysis and reporting for dedicated sales areas and market sectors to optimize profitability;.
- Identify, investigate, and analyze costs overruns, costs savings and potential improvements;.
- Perform, manage and support ad-hoc projects;.
- Preparing analysis report in different aspects.
- Preparing presentation to management teams.
- Preparing information support to commercial team to use for negotiation with supplier.
- Responsible for improving financial and business controls across the commercial area to improve operating efficiency and data quality.
- Gathering product price from operation team and/or external sources, and update products price list to system.
- Suggested comparative price range to commercial team.
- Monitoring product price by item, by region to maintain price competitive advantage.
- Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
- At least 2 year in finance experience in FP&A, corporate finance, management account, business analysis in complex trading or financial analysis area (preferably in retail or FCMG companies).
- Advanced Excel-based financial modeling proficiency and strong analytical skills.
- An understanding of basic accounting and financial reporting concepts.
- Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Strong critical thinking and problem-solving abilities.
- Excellent customer service and communication skills.
- Comfortable presenting ideas and scenarios to senior and executive leadership.
- Highly organized with exceptional attention to detail.
- Intellectual curiosity and a positive attitude.
- Proactive, strong personality, leadership and pressure resistant.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Contracts, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
- Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the business unit.
- Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial ...
- Ensure proper pricing and contracts are completed and approved according to company s policies and guidelines.
- Manage the cost of jobs within present budget restrictions.
- Client Servicing.
- Implement plans that will contribute to maximum client satisfaction and ensure continued profitable and business growth.
- Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace.
- Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients.
- Manage the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
- Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client.
- Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations.
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales.
- Ensure team members are trained to handle client requirements.
- Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division.
- A LITTLE BIT ABOUT YOU.
- Demonstration of consultative/challenger consumer behaviors, ability to reframe and challenge the way clients view their businesses, sales and marketing spend. Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
- Deep understanding of key client Personas, particularly within Customized/Marketing Intelligence, and ability to tailor a sales strategy accordingly.
- Excellent awareness of market and industry conditions and client business environment.
- Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
- Equips and empowers teams to sell and service projects and achieve financial targets.
- Qualifications University graduate, preferably in Statistics / Business / Marketing / Economics / Social Science or equivalent.
- Minimum 5 years of working experience in research or marketing field.
- Experience in Primary Quantitative Market Research with practical knowledge of research methodologies.
- Strategic sales and business development competency.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Expert knowledge of statistics, multivariate analysis, research techniques, and methodologies.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
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