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ทักษะ:
Sketch, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Leading the design of member journey (combine both online & offline) to increase customer satisfaction, engagement and spending end to end.
- Analyze data to understand customer / member behaviors, pain points and touchpoints.
- Identify pain point of current member journey and prospect member journey.
- Lead cross-functional teams in the implementation of initiatives that bridge online and offline customer experiences.
- Cross-functional and collaboration with different teams to find solutions (communication, touchpoint, service, application feature) to address key pain points.
- Bachelor s degree in Marketing, Business Administration, Customer Relationship Management, Interaction Design or a related field.
- 5 years of experience in User Experience / Customer Journey design.
- Strong portfolio demonstrating design expertise and customer-centered design principles.
- Interaction in design tools (e.g., Sketch, Figma, Adobe Creative Suite) are the must.
- Strong communication, writing and presentation skills.
- Excellent communication and collaboration skills.
- Customer Journey Design.
- Data Analysis and Technology Knowledge.
- Analytical and Problem-Solving.
- Marketing and Loyalty Strategy Knowledge.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Enthusiastic, Good Communication Skills, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000+ , สามารถต่อรองได้
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
ประสบการณ์:
6 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Preferred qualifications:Experience in migrating applications and services to cloud platforms.
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
- Experience in, or supporting Banking and Financial Services clients.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
- Experience prospecting, building, and maintaining customer relationships from scratch.
- The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
- As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.
- Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- ResponsibilitiesWork with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
ทักษะ:
Product Development, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment.
- Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD.
- Drive execution of CX related initiatives and ensure alignment of all customer related initiatives.
- Coach and build human capabilities to have a deep understanding of what customers need and expect, and be able to translate into action plan for each customer segment, estimate ROX, through to execution.
- Supervise all customer communication approval to ensure clarity and best CX.
- Work with people culture to infuse CX culture into FWD TH through CX pillars, company goals, customer community, PCD, clarity guideline to achieve FWD goal as to be customer-centric brand.
- Manage team and ensure good employee experience through communication, recognition, motivation and development to increase team engagement.
- Bachelor or Master Degree in business related field with strong academic background from reputable university.
- Design thinking will be advantage.
- At least 10-12 years of experience and proven success in team management, customer experience, product development, customer research and analysis.
- Good Communication in Thai and English.
ทักษะ:
Automation, Industry trends, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement a strategic transformation roadmap that aligns with the company s objectives and growth vision.
- Lead cross-functional initiatives to streamline operations, improve efficiency, and enhance customer experience.
- Drive digital transformation projects, including the adoption of new technologies, data analytics, and automation tools.
- Collaborate closely with C-level executives to identify key areas of improvement and innovation.
- Facilitate change management processes, fostering a culture of innovation and continuous improvement.
- Oversee and manage transformation project teams, ensuring timely and effective execution.
- Measure and report on the impact of transformation initiatives, adjusting strategies as needed to ensure long-term success.
- Establish partnerships with external vendors and stakeholders to leverage new technology and best practices.
- Master s degree in Business Administration, Management, or a related field (or equivalent experience).
- Minimum of 10 years of experience in strategic transformation, change management, or similar roles in a large organization with over 10 years of experience in team management.
- Proven track record in leading digital and operational transformation projects.
- Strong knowledge of industry trends, emerging technologies, and best practices in business transformation.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and manage complex projects across multiple departments.
- Strong problem-solving skills with a focus on data-driven decision-making.
- Experience working with senior executives and cross-functional teams.
- Familiarity with project management tools and methodologies.
- Previous experience in a consulting firm or advisory role is highly preferred.
ทักษะ:
Sales, VPS, YouTube, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage highly consultative, complex sales cycles - from lead generation to closure.
- Consistently generate and develop pipeline to ensure healthy quarterly coverage.
- Create, develop, and execute strategic territory and account plans for Thailand.
- Call on senior-level executive contacts (CMO, CEO, CDO, CxOs, VPs).
- Develop a deep understanding of Taboola platform, competitive positioning, and the Thai digital advertising landscape.
- Consistently exceed quarterly and annual revenue targets.
- Drive brand awareness and lead generation via networking, associations, and industry events.
- Own customer satisfaction and retention in the Thai market.
- Manage, coach and develop a sales team and lead the team to consistently achieve and exceed revenue goals.
- What skills and qualifications do I need?.
- A self-starting closer who can create a large pipeline of business within a short period.
- A strategic thinker with strong business value selling skills.
- Comfortable presenting to all levels of an organization, both individually and as part of a larger team.
- Inherently curious and intelligent, with a hunger for success.
- A team player who is nimble and adaptable in a fast-paced environment.
- 10+ years of sales experience in the digital advertising or related industries.
- Experience selling performance marketing product, or analytics/data platforms in the enterprise space in Thailand.
- Strategic and analytical sales approach with a focus on building relationships with top-tier clients and media agencies.
- Proven track record of success in building and leading a high performing sales teams (3+ years).
- Strong analytical skills to monitor and identify trends in data and translate into actionable sales strategies.
- Excellent ability to quickly learn and apply technical details.
- Excellent professional presence and business acumen.
- Native-level Thai language skills and a deep understanding of the local market dynamics.
- Excellent command of English for seamless global collaboration.
- Why Taboola?.
- The opportunity to shape the native advertising landscape in Thailand.
- A dynamic, fast-paced environment where your ideas can become reality.
- Continuous learning opportunities to stay at the cutting edge of digital innovation.
- A competitive compensation package where performance is rewarded.
- The chance to work with some of the brightest minds in the industry.
- Learn more about on LinkedIn, Facebook, Instagram, YouTube, & the Taboola Life Blog.
- Sounds good, how do I apply?.
- Are you ready to lead the digital advertising revolution in Thailand? Join us and make your mark on the future of digital discovery.
- It's easy, submit your CV by clicking the "Apply" button below.
- Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
ทักษะ:
Compliance, Scrum, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
- Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
- Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
- Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
- Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
- Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
- Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
- Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
- Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
- Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
- Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
- At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
- Strong understanding of digital strategy, platform architecture, and related processes.
- Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
- Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
- Experience with Agile/Scrum methodologies and project management tools.
- Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
- Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
- Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
- Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
- Fluent in English communication.
ทักษะ:
Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of Blue By Alain Ducasse in personalized way.
- To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the GM and Executive Pastry chef.
- High school graduate or equivalent vocational training certificate.
- Previous experience in similar role 1 - 2 years in specialty coffee.
- Excellent personal presentation and Service minded.
- Excellent command of English.
- A passion for service excellence & customer satisfaction.
- Interested person may send your resume to [email protected].
- or contact to.
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Take responsibility, manage and supervise sales as target defined.
- Identify target accounts and customer needs, propose solutions to overcome competitive obstacles.
- Conduct sales presentations, account reviews and provide consultancy service to clients on our on-air advertising service offerings.
- Negotiate business deal and plan sales strategies.
- Analyze data, TV rating and statistic for the sales strategy and for customer as needed.
- Analyze, understand and take an excellent care of customers.
- Be flexible in the working hour.
- Bachelor or Master Degree in any fields.
- Manager position - At least 3-5 years experience as Sales Executive / Manager (Experience in media advertising industry or related is an advantage).
- Officer position - 1-2 years experience in any field (Experience in media advertising industry or related is an advantage).
- Strong skills of negotiation, sales strategy and sales management.
- Self-motivated person with high commitment and eager to learn.
- Optimistic personality.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Industry trends, Java, PHP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers technical decision for consumption projects and usage scenarios through tailored messaging, technical discussion ...
- Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
- Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
- Required/Minimum Qualifications: 6+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
- Additional or Preferred Qualifications: 8+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience.
- Subject matter expertise in any of the following is preferred: Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
- IT Infrastructure knowledge.
- Software design or development - languages such as.NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
- SQL including OSS (postgres, MySQL etc), Azure SQL.
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB.
- Data Governance.
- Competitive Landscape - Knowledge of cloud development platforms.
- Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
ทักษะ:
Budgeting, Industrial Engineering, Enthusiastic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Align business systems initiatives with an organization's goals.
- Work closely with executive management.
- Translate strategic direction into team direction plans.
- Contribute to the development of business strategies.
- Leading team and determine the key activities related to the scope of the projects.
- Design the working approach and project deliverables to align with the business objective and expected outcome.
- Determine the high and execution level plan.
- Manage and negotiate 3rd party software packages and vendors.
- Understand the full context and apply the best practices throughout the implementation.
- Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
- Determine the required resources and budgeting for the entire assignment/project implementation.
- Monitor and manage the risk for resources management.
- Escalate to supervisor in case shortage or change impacts to the schedule or resource.
- Bachelor's degree required with a preference toward Information Technology management.
- Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
- Proven experience in business analysis or technical solution delivery for 6 - 9 years.
- Experience in implementation for large-scale or enterprise projects is preferred.
- Excellent analytical and problem-solving skills.
- Good leadership and interpersonal skills.
- Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
- Important: Candidate Privacy Policy
- https://careers.bitkub.com/privacy.
ทักษะ:
Scrum, Industry trends, Product Design
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Set ambitious and clear product vision and communicate the story effectively to key stakeholders and the team.
- Own the end-to-end product strategy from inception and determine business value once solution enters production.
- Build Backlog of product features, i.e. write user Stories and acceptance criteria together with the work-cell team.
- Continuously improve Backlog ensuring all items are clearly described, estimated and prioritized.
- Ensure customer-driven design considering user pain points and usability test results, while using market and industry knowledge to deliver a well-positioned product.
- Approve each Feature and provide valuable feedback for the team.
- Drive Sprint- and release plans together with the Scrum Master.
- Exercise strong decision making mandate from executive group to own product end-to-end.
- Work with Solution Architect to build a modular and reusable solution.
- RequirementsDeep knowledge of relevant domains/products/journeys.
- Solid knowledge of industry trends pain points to be able to create a high value product vision and user demands and.
- Comfortable with technology/IT to be enable engagement and discussion with tech team to understand risks.
- Experience in Agile Development, with specific Product Design (UX/UI) and Product Owner (or similar) experience, should be confident in building and managing the Backlog of work.
- Strong communication skills with ability to communicate complex messages and trade-offs and tell a compelling story.
- Sufficient authority to make real time decisions in the lab (should be an actual Product Manager, or a direct report).
- Ability to influence a diverse group of stakeholders - strong leadership skills.
- Strong problem solver with ability to lead the team to push the solution and progress.
- Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
- Believes in a non-hierarchical culture of collaboration, transparency and trust across the team.
- Not afraid to roll up the sleeves and seeks to go outside comfort zone to learn - pushes the team to do the same.
ทักษะ:
Sales, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
- To maintain service standards of in personalized way.
- To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
- To excel in product knowledge, offering inspiration to customers.
- To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
- Full knowledge of art ware, design and other relevant restaurant / cafe information.
- To create a welcoming and positive customer experience at the bakery counter.
- To advise customers on baked goods selection and taking orders.
- Weighing, pricing, and packaging purchased items, as well as processing payments.
- Moitoring the visual appeal and the availability of baked goods on display.
- Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
- To maintain a clean and tidy baked goods counter and performing other duties on request.
- Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
- COMPETENCIES:Fully fluent in Thai speaker & Fluent English.
- Food & Beverage knowledge.
- Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
- F&B background.
- Interested person may send your resume to [email protected].
- or contact to.
ทักษะ:
Business Development, Enthusiastic, Data Analysis, English
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain client relationships.
- Create and give data driven presentations to prospective clients and internal executives.
- Negotiate contract terms with clients and communicate with stakeholders.
- Facilitate communication between partners and internal department outside Business Development to improve business process.
- Coordinate with other Business Areas within Business Development to determine the feasibility of products that require the cooperation of Bitkub of liquidity provision clients and other projects.
- Compile and analyze data for the development of liquidity provision projects.
- Gather information and analyze other Exchanges and Markets to identify new business opportunities.
- Create and implement processes and policies to support the overall business.
- Fluency in both Thai and English.
- Strong customer and client focus including ability to think in terms of client/customer experience/perspective.
- Exceptional interpersonal and communications/presentation skills.
- A team player: a collaboration-oriented person who is able to work effectively with different groups of people.
- Self-motivated: an independent thinker who is able to take ownership of project(s) and ensure their timely execution.
- Creative: a problem solver who is able to think on their toes, find solutions in unlikely places, and are adaptable and flexible with your plans and executions.
- A go-getter: an enthusiastic individual who is willing and able to truly immerse themselves into their job.
- Diligent and eager to learn.
- Good to have.
- Experience managing technology integrations and product-related partnerships, or servicing clients on financial B2B technologies.
- Familiarity with crypto/defi products.
- Experience with data analysis or data literacy.
- Experience in conductive revenue projection models and project feasibility analysis.
- Knowledge of blockchain technology.
ทักษะ:
Business Development, Contracts, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build, manage and develop business across key partners, e-wallet, payment, e-commerce platforms and others.
- Identify business needs in terms of cash in/out solutions, remittance, exchange platform understand, analyse their requirements, and provide input to develop sound and reliable cash in/out and remittance channels.
- Manage the process of initiating and drafting contracts for newly approved cash in & out and remittance channels with service providers, and ensure all technical and op ...
- Able to make data-driven decisions and use your own judgement to take course in your work.
- Identify gaps and weaknesses in the current Cash in/out Channels and analyse potential improvements or potential changes on contractual agreement based on the assessment of the quality of service through performance reports on a monthly basis.
- Organize data in a succinct and easy-to-understand manner: proper documentation, evaluation, and presentation.
- Develop and improve existing products/services to resonate with the market.
- Negotiate contract terms with clients and communicate with stakeholders.
- Coordinate with other teams to develop mutually beneficial proposals.
- Gather useful information from customer and competitor data.
- Monitor project teams to ensure contracts are executed as agreed.
- Participate in planning and preparing presentations/pitch deck and make and give presentations to prospective clients and internal executives.
- Identify and research potential clients and develop and maintain client relationships.
- Be passionate about crypto/blockchain with great understanding of the industry, players, and current movements.
- Fluency in English (spoken and written) is required; additional language skills are also valued.
- Think strategically and be able to think in terms of the long-term and the bigger picture, and see the value in potential solutions and partnerships.
- Be self-motivated and able to initiate and take ownership of leads and projects.
- Have Can-do attitude and willing to go the extra mile for the team to successfully deliver results.
- Detail Oriented.
- Have strong communication, presentation, and liaison skills in both external and internal endeavors.
- Understand data and be able to make educated connections in supporting arguments and reasonings.
- Thrive in high-pressure environments.
- Able wear many hats and fulfill multiple roles.
- Experience in traditional finance including banking, investment banking, and capital markets.
- Experience in product development and management.
- Experience working in the Cryptocurrency/Blockchain Industry.
- Sales experience in managing relationships with partners, clients, or vendors.
- Knowledge of crypto/DeFi.
- Financial market and product knowledge.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Research, Market Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for creating and delivering marketing tactics and advertising campaigns.
- Analyzes customer requirements, develops messaging architecture and competitive positioning, specifies vehicles/projects, secures resources, communicates project development and drives creative development processes.
- Responsible for the development, implementation and analysis of interactive advertising and e-commerce programs and packages.
- Manages the marketing and implementation of programs and analyzes their effectiveness.
- May be responsible for processing and/or scheduling web-based advertising.
- Develops models for vertical markets, campaigns and ad models and conducts research studies.
- Responsible for implementing and driving channel programs.
- Defines and maintains VAR programs and agreements; recruits and develops joint business ventures of VARs and defines and implements VAR marketing, training and support programs.
- Responsible for planning and market research activities designed to increase sales growth and expand market share.
- Develop and implement strategic marketing policies and objectives.
- Evaluate and adjust strategies to respond to changing and/or competitive markets.
- Identifies and maintains relationships with product partners, third-party vendors, etc. Responsible for strategic customer acquisition programs.
- Develops and implements direct mail programs; develops, conducts and maintains consumer marketing and customer profiling practices and directs list management and analysis.
- Develops marketing strategies for new and existing products and services.
- Researches trends and technologies to meet customer needs.
- Works with sales to ensure that sales reps have the necessary collateral and advertising materials.
- What you bring to the role:Manages large team which would typically consist of both experienced professionals and supervisors/managers.
- Focus on policy and strategy implementation of operational plans.
- Problems faced may be difficult to moderately complex.
- Influences others outside of their own job area regarding policies, processes and procedures.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- Provide input in defining operation plans and strategies.
- Provides input into strategic decisions that impact functional area.
- Manages subordinate professional staff, may manage lower level associates through Supervisor/Manager.
- Works toward objectives established by upper levels of management.
- Will recommend and implement departmental-specific procedures.
- Assignments are defined in terms of objectives.
- Provides input to strategic decisions that affect functional area of responsibility.
- Objectives for the assigned area defined by upper management.
- Latitude to make decisions to achieve goals.
- Assists executives in defining operational plans and strategies.
- Managers at this level may become involved in day-to-day activities where their acquired expertise and knowledge provide direction to subordinates.
- Uses interpersonal skills to influence customers, suppliers and other comparable level managers.
- A four-year college degree (or additional relevant experience in a related field).
- Minimum of a 4-year degree and 8 years functional experience including a minimum of 5 years position-specific experience.
- Minimum of 5 years of supervisory experience preferably managing through subordinate managers.
- Mastery over subject area, ability to make significant contributions to the company.
- This is not a complete listing of the job duties. It s a representation of the things you will be doing, and you may not perform all of these duties.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Technical Service Background Experience.
- Post-Sales for Cybersecurity products.
- Cybersecurity-certified Engineer.
- Strong background in professional services sales and delivery with customer facing professional services sales experience.
- Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
- Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
- Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
- Manages complex consulting services through engagement sales cycles.
- Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
- Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
- Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
- Presents proposals and consulting solutions to customers and account teams.
- Accountable for accuracy of sizing and scoping services deals.
- Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
- Bachelor s Degree in Computer Engineering or Computer Science.
- At least 3 years of experience in Cybersecurity or systems integration/management.
- Post sales services experience on Cybersecurity products.
- Required at least one or two Cybersecurity Certificates.
- Extensive experience managing large billable projects for external customers.
- Excellent ability to communicate effectively, in verbal and in writing.
- Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Solid presentation skills required.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
SAP, Problem Solving, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide executive consultation to customers and prospects to build solutions to achieve business goals and create value through a holistic model.
- Articulate strategic priorities and qualified addressable market opportunities.
- Leads the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals.
- Leverages strategic partnerships with key decision-makers internally and in partner and customer organizations.
- Represent SAP externally on value management vision and strategic subject matters. Viewed as an emerging thought leader in their core area of specialization.
- Partner with field sales teams to identify revenue opportunities, manage the development of account strategies and plans to maximize customer lifetime value.
- Lead and develop the creation of customer-centric executive positioning/point of views to excite customer to collaborate with SAP.
- Collaborate with Virtual Account Team to deliver executive pitch reflecting value proposition for industry and knowledge of SAP portfolio Customer Engagement to Deliver Revenue for LOB or Industry/Industries.
- Guide Sales and Virtual Account Team strategy to focus on Vision to Value creation during customer journey.
- Act as a trusted strategic advisor to nurture customer executive relationships.
- Lead and orchestrate structured engagements and navigate a matrix organization.
- Position and lead SAP s engagements to build the case-for-change enabled by SAP solutions.
- Use techniques such as design thinking, interviews and process benchmarking to explore new business models and discover value opportunities.
- Identify, calculate and validate the value potential and ROI of SAP-enabled transformation.
- Embed experience thinking into all collaborative customer discussions.
- Engage with sponsors to continually make the case for change.
- Work with account team to ensure compelling industry and value messages are delivered in deliverables such as RFP Responses, Value Propositions, Points-of-View (PoV), Product Demos.
- Deliver presentations to small and large audiences and dealing elegantly with objections.
- Coach delivery teams from SAP and Partners to validate business case and secure value delivery to customer based on the understanding of implementation dynamics.
- Collaborate with other teams to monitor and guide the progress selected customers are making in their SAP enabled transformations Insight / Practice Development for LOB or Industry/Industries.
- Lead the buildout and/or curation of value proposition content aligned with end to end processes (i.e. Lead to Cash, Record to Report) and key personas (Customer Experience for Sales, Service, Marketing, Human Resources, Intelligent Spend Management, CFO, CHRO, Head of Supply Chain, CIO) across the Intelligent Enterprise. Value proposition content includes PoV templates, business case templates, value models.
- Engage in practice development projects showcasing industry expertise based on customer engagements and/or other field experience.
- Share insights/thought leadership across all relevant channels including social channels.
- Nurture and deliver customer reference stories that showcase actual proof points/value creation.
- Mentor junior team members.
- Participate in enablement programs, community of practices, and/or Hubs to share knowledge.
- Experience & Language Requirements.
- 8+ years of professional experience in Sales / Consulting / Industry / Functional experience.
- Min 3 years of strategy/management consulting experience with leading international firm or 3+ years of value advisory experience in B2B technology space across IaaS, PaaS or SaaS.
- Strong analytical and problem solving skills (e.g. first-principles based thinking, ability to deal with ambiguity) to build customer specific digital transformation value narratives.
- Strong business acumen with ability to link industry specific trends, customer objectives and the promise of technology into a compelling case for change.
- Advanced knowledge of value selling methodology and toolkits, e.g. executive interview techniques, design and facilitation of executive workshops, driving business and IT alignment, stakeholder validation, customer analysis and research, financial modelling for business case creation (e.g. cashflow estimation, NPV, ROI analysis).
- Strong customer facing skills and ability to navigate diverse stakeholder perspectives and expectations.
- Experience in diverse technology landscape and process/technology integration topics.
- Good understanding of emerging and growing technology trends (e.g. Cloud, AI).
- Understanding of core business processes in the context of ERP solutions. Strong understanding of Finance processes or SAP Finance capabilities will be considered an advantage.
- Understanding of SAP Industry/LoB and/or product offerings.
- Understanding of ERP implementations and post-implementation value management.
- Experience with large account management, account engagement design, and engagement orchestration.
- Experience building and retaining strong customer relationships.
- Fluency in English, any other language an asset. Fluency in the language of local markets desirable.
- Education.
- Bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university.
- Thailand, Indonesia, Malaysia (any).
- Global Mobility.
- T&C applied.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
- Requisition ID: 404263 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Asia-Pacific.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Are you looking for an opportunity to play a key role in helping the world s leading Mobility provider and world s largest retailer succeed through the energy transition? Working in Mobility gives you an opportunity to be part of the most customer-facing business in Shell, influence one of the most recognizable brands in the world, enhance employee s commerciality and make a global impact. Where You Fit In Shell Mobility is the world s largest mobility retailer with a global footprint across 80 markets, a network of 47,000 mobility locations serving 33 million customers every day a ...
ทักษะ:
Automation, Computer Security, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Experience in technical and consulting skills with subject matter expertise in one or more of the following specialties: incident response, systems administration, disaster recovery, business continuity, computer forensics and/or network security.
- Prior experience with IT/OT cybersecurity management systems, risk assessments, risk mitigation. Applying reference architectures and frameworks to industrial automation environment and securing industrial automation projects.
- Experience managing technical security projects either as a consultant or internal s ...
- A thorough understanding of network protocols, network devices, computer security devices, secure architecture & system administration in support of computer forensics & network security operations.
- Significant hands-on experience with hardware/software tools used in incident response, computer forensics, network security assessments, and/or application security.
- Experience with assessing and developing enterprise-wide policies and procedures for IT risk mitigation and incident response.
- Experience in Windows, Mac, and Unix operating systems.
- Concepts and Communication Demonstrated ability to work with and advise senior and executive level clients regarding strategic and tactical processes of Incident Response, staying professional and communicating clearly under pressure.
- Advanced understanding of information security governance concepts, including ability to gauge maturity level of an organisation's incident response program by against best practices as well as by applying practical knowledge of attacker methodologies, attack lifecycle, Cyber Kill Chain, etc.
- Ability to communicate technical findings & concepts to key stakeholders.
- Operational Technology Experience working with-in Operational Technology environments that have a safety-first focus.
- Demonstrate an understanding of the key differences between IT versus OT environments and be able to articulate best practices on how to secure each.
- Understanding of OT Security industry best practices and guidelines such as NIST 800-82, ISA/IEC 62443, and PERA.
- Familiarity with regional laws and regulations regarding critical infrastructure and OT Security.
- Experience with OT-focused security tooling such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- Able to analyse common industrial network protocols (Modbus, Profinet, EtherNet/IP, etc).
- Familiarity with common ICS vendors (Honeywell, Schneider Electric, Yokogawa etc.) and their products, network architectures, and equipment.
- Preferred Technical and Professional Expertise
- Digital Forensics & Incident Response Ability to forensically analyse both Windows & Unix systems for evidence of compromise.
- Proficiency with commercial and open source forensic tools such as EnCase, X-Ways, and Sleuthkit.
- Skills and experience with cloud DFIR.
- Proficient in writing cohesive reports for a technical and non-technical audience.
- Experience hunting threat actors in large enterprise networks and cloud environments.
- Experience with using and configuring Endpoint Detection & Response (EDR) tools.
- Network Forensics Experience performing log analysis locally and via SIEM/log aggregation tool.
- Analyse and/or decipher packet captures from network protocol analysers (Wireshark, TCPdump, etc).
- Demonstrate an understanding of the behaviour, security risks and controls of common network protocols.
- Demonstrate an understanding of common applications used in Windows and Linux enterprise environment. Familiarity with Active Directory, Exchange and Office365 applications and logs.
- Remediation services Experience acting as a trusted advisor throughout the IR process.
- Advise clients on best practice whilst providing a sounding board during risk-based decisions.
- Track record of success in an incident management role using project management.
- Ability to lead teams comprised of customer staff and staff from competing service providers.
- Proactive services Examine and analyse available client internal policies, processes, and procedures to determine patterns and gaps at both a strategic and tactical levels. Recommend appropriate course of action to support maturing the client s incident response program and cyber security posture.
- A strong familiarity with various security frameworks and standards and applicable data privacy laws and regulations.
- Demonstrated experience with planning, scoping, and delivering technical and/or executive level tabletop exercises, with a focus on either tactical or strategic incident response processes. Ability to incorporate current trends and develop custom scenarios applicable to a client.
- Diverse understanding of cyber security related vulnerabilities, common attack vectors, and mitigations.
- Capable of developing strategic level incident response plans as well as tactical-focused playbooks.
- DevSecOps Low-level operating system knowledge, including automation and performing administrative tasks.
- Scripting or programming experience, preferably in a language commonly used for DFIR such as Python or PowerShell.
- Ability to work with data at scale such as using Splunk / ELK.
- Expertise working with shell programs such as grep, sed and awk to process data quickly.
- Working experience with virtualisation and cloud technology platforms like IBM Cloud, AWS, GCP, & Azure.
- OT Security One or more security certifications.
- OT IDS tool such as Nozomi Networks, Claroty, Tenable.OT, Armis, or Dragos.
- SANS GIAC or ISA99/IEC-62443 Cybersecurity.
- Experience in designing / engineering control systems.
- About Business UnitIBM Consulting is IBM s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you ll be able to learn and develop yourself and your career, you ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
- Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
- At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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