เงื่อนไขการค้นหา

ทักษะ:

Contracts, Compliance, Negotiation

ประเภทงาน:

งานประจำ

• Procures goods and services in support of the business operations.
• Acts as the communication link between internal customers, suppliers and external customers on pre-production ramp up and full production volume.
• Reviews requisitions, contacts vendors, examines bids and initiates contracts.
• Responsible for the procurement of parts and supplies for new products, existing products and non-production supplies.
• Initiates purchases driven through MRP process.
• Assesses when to execute and what order to place based on other factors.
• Coordinates and manages last time buys for products end of life.
• Ensures on-time delivery, purchase price variance and inventory management.
• Tracks forecast accuracy and reports back to appropriate personnel.
• Updates standard costs for assigned parts.
• Facilitates quoting and sourcing of parts to improve supply and reduce costs.
• Acts as primary contact with suppliers, internal and external customers to facilitate problem resolution for assigned material.
• Addresses and resolves situations such as supply chain shortages, allocations, bad balances, discrepant material and alternate sources of supply.
• Has responsibility for continuous improvement including data integrity and parameter management.
• Analyzes variances to determine root cause and implement corrective action.
• Manages overall relationship with and performance of suppliers.
• Meets regularly with suppliers to set goals and understand next generation of product offerings.
• Evaluates supplier performance and helps drive performance improvements.
• Develops and documents audit procedures and plans for Procurement to ensure compliance to corporate policies and procedures.
• Ensures audit readiness among all purchasing personnel.
• Coordinates and conducts internal self-audits and ISO reviews.
• Action audit findings to clear audit exposures.
• Knowledge/Skills/Competencies.
• Basic knowledge of electronic manufacturing environment, materials and processes.
• Knowledge of procurement processes, inventory management and supplier management.
• Good knowledge of the types of materials being purchased by the department.
• Good negotiation and problem resolution skills.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Strong knowledge of SCM policies, and procedures and ISO standards.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional overnight travel may be required.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Contracts, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Product Selection: Identify and source new products that meet the company s standards for quality and profitability.
• Supplier Management: Develop and maintain relationships with suppliers, negotiate contracts, and ensure timely delivery of products.
• Inventory Management: Monitor stock levels and forecast demand to prevent overstocking or stockouts.
• Market Analysis: Conduct market research to identify trends, new products, and competitive pricing.
• Cost Management: Negotiate pricing and terms to ensure the best value for the company while maintaining product quality.
• Compliance: Ensure all products meet regulatory requirements and company standards for safety and quality.
• Collaboration: Work closely with other departments, such as marketing and sales, to align purchasing strategies with overall business goals.
• Reporting: Prepare and present reports on purchasing, including cost analysis, supplier performance, and market trends.
• Bachelor Degree or higher in Marketing, Business Administration any related fields.
• Experience in driving sale or marketing.
• Merchandise or Buying Strategy and mindset.
• Experience in any kind of category for example Food, Non Food, Hardline, Home line, Softline, House brand, etc.
• At least 3-5 years in buying, merchandising, sourcing, purchasing, category management from retail business, department store, supermarket chain firm.
• Strong negotiation skills with proactive, initiative, and work well under high pressure.
• Good command of Thai and English and computer literary, preferable in Excel.

ทักษะ:

Sales, Negotiation, Fast Learner, English

ประเภทงาน:

งานประจำ

• Responsible for account with driving the customer plan of the assigned categories and brands to achieve their sales target within yearly budget and goal.
• Coordinate sale activities and create relationship with Buyer to achieve business target and solution for in-filed problems and opportunities.
• Daily tracking up-to-date sales vs sales target.
• Propose and implement sale strategy to maximize sales performance.
• Make regular store visits to ensure effective in field operation, survey for competitor activities and opportunity for sale growth and solution for in field problems.
• Coordinate with demand planner and DC to ensure on time delivery and mitigate OOS issues.
• Master degree in Marketing, Business Management or related fields.
• Have own car and driving license.
• Customer focused and result oriented with good interpersonal and analytical skill.
• Willing to work hard and work under pressure within tight deadline, good team player, excellent problem-solving, negotiation, selling, presentation skills and fast learner.
• Strong command in English and computer literacy.

ทักษะ:

Excel, Python, Power BI

ประเภทงาน:

งานประจำ

• Identify and provide list of non-performing inventory, never been sold inventory, non-Planogram, Inventory to Merchandise & Buyer, follow up action and simulate impact from Mark down price.
• Analyze root cause which impact to non-performing inventory increasing and provide conclusion and recommendation for next step action in term of work in a process with relevant parties.
• Work with Store Operations to follow up execution to clear these inventory.
• Bachelor Degree of Supply Chain, Logistic, Economics, Mathematic and other relate filed.
• Have experience in Inventory control, Inventory Analyst, Inventory Planning at least 3-5 Years.
• Excellent for Excel (Pivot, VLOOKUP, VBA), Python, Power BI, Power Query, Tableau.
• Have experience in Retail business /FMCG would be advantage.
• Good Analytic skills.

ทักษะ:

Fashion Design, Negotiation

ประเภทงาน:

งานประจำ

• Provide weekly/monthly reports (Sales and Inventory), assess fast/slow moving items, and develop action plans.
• Provide account rolling inventory report, be able to advise if stock level is over or shortfall.
• Ensure selection aligns with business guidelines and store inventory is at full capacity.
• Coordinate payment, claim, and return.
• Layout merchandise list based on authorized floor plan and be able to recommend in-store display.
• Recommend OTB by seasonal purchase, and ensure orders are issued based on sales projections.
• Monitor shipment, delivery on time, pricing, promotion, and markdown.
• Monitor shipping, delivery within launch date, pricing, promotion, and markdown.
• At least 10 years of experience in merchandising, buyer, procurement, of related products.
• Bachelor s degree in Fashion Design, Business Administration, Marketing or related.
• Good communication, presentation as well as negotiation skill.
• Having experience as a Fashion & Lifestyle Thai brand Designer will be given special consideration.
• Experience directly in merchandise for retails.
• Has experience in Team management.

ทักษะ:

Social media, Market Analysis

ประเภทงาน:

งานประจำ

• Develop FF promotion and Execute Media Campaigns: Plan, create, and manage digital media strategies for fresh food categories, focusing on increasing visibility and driving sales. Collaborate with marketing and merchandising teams to align campaigns with business objectives and seasonal promotions.
• Partner with Suppliers and Brands: Work closely with suppliers and fresh food brands to negotiate and manage trade marketing deals. Develop promotional plans, including banner ads, social media posts, and in-app promotions, to enhance product exposure ...
• Coordinate Cross-Functional Teams: Collaborate with buyer team, e-commerce, marketing, and category management teams to ensure smooth execution of online media activities. Manage timelines, and deliverables, ensuring that all promotional activities are launched on schedule and meet quality standards.
• Administrative tasks: Promotion setup, data submission to suppliers for business review support, and consolidation of competitor price analysis.
• Bachelor's degree in Marketing, Business Administration, or related field.
• Proven experience in trade marketing or sales.
• Demonstrated expertise in market analysis, trade strategy development, and performance tracking.
• Excellent communication, collaboration, and leadership skills.
• Ability to adapt to market changes and work in a fast-paced environment.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Date: 21 Dec 2024 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• ROLE & RESPONSIBILITY.
• To perform purchasing activities for the materials required for project construction, maintenance and operations.
• To develop and implement strategic procurement planning and sourcing in order to maximize current and future sourcing opportunities in a competitive market.
• To measure and manage supplier performance, and improve supplier performance plans. To evaluate the changing risk profile of suppliers and markets.
• To provide procurement service to the affiliated companies in order to reduce procurement service cost, increase quality and timeliness of service, improve contractual relationship with suppliers and increase procurement leverage.
• To locate source of supply, identify potential suppliers, and evaluate them for eventual selection and/or developing approved supplier lists.
• To review product specifications, performance terms, and/or acceptance criteria and to ensure they have been appropriately developed in conjunction with other internal departments prior to soliciting proposals from suppliers.
• To analyze company s material requirement plans and stock items and plan for further procurementใTo issue requests for bids/quotations to suppliers and to ensure appropriate terms and conditions of solicitation and that competitive bidding is handled effectively and fairly.
• To evaluate supplier quotations/proposals to determine the best overall competitive offering for the goods and service.
• To conduct negotiations with potential suppliers to obtain an agreement about specifications, price, delivery time and other terms essential to conducting business in a profitable manner.
• To prepare and issue purchase orders/contracts and to ensure that they include all necessary terms and conditions and are legally reviewed (as and when required) and properly authorized.
• To administer and follow-up purchase orders or expedite deliveries as necessary to assure the supplier will be able to meet promised date of delivery or deliver the goods ahead of schedule.
• EDUCATION.
• Bachelor in any fields.
• EXPERIENCE.
• At least 1-2 years experience in buyer, procurement, logistics management.
• OTHER REQUIREMENTS (FOR RECRUITMENT).

ทักษะ:

Market Research, Research, Problem Solving

ประเภทงาน:

งานประจำ

• Conducts market research and analysis to identify products that can be developed and adopted as Makro s Own Brand.
• Feeds back market information, competition information, projects, sales and profit results to line manager and branded team.
• Work with branded team to conduct assortment review and identify Own Brand NPD plan.
• Coordinates with concerned Director, Sr. Buyer and Buyers to identify existing shelf-products that are sellable and can generate desired sales and profits if developed and marketed as Makro s Own Brand. Identifies suppliers who can co-develop these products.
• Launch new OB items on time and to targeted cost, to achieve Own Brand new launch budget SKUs and sales.
• Cooperates and maintains good relationship with suppliers who are reliable in providing OB products. Monitors the performance of Own Brand products, identify route causes of shortfall and plan actions to improve performance.
• Check and ensure branded buyer maintains information/ data bank for OB products by encoding in the computerized system all correct articles and suppliers data.
• Ensures that products being developed match or better quality than branded benchmarks and priced lower than the benchmark according to brand positioning.
• Ensures that product quality and efficacy meet Makro and Thai FDA standards and customers expectations, if necessary, to obtain certificate.
• Work with branded buyer to produce an effective Makro Mail Program, to achieve sales budget and profit targets. Gives all necessary information and documents (i.e. article, supplier, ordering, promotions) to the stores.
• Makes regular store visits to detect operational problems and follows-up on product quality and presentation. Gives all the necessary information to the Commercial Director and concerned Sr Buyer and Buyers to which the own brand is categorized/ grouped.
• Travel, when necessary (i.e. to visit suppliers and producers).
• Commits to all agreements made with the suppliers (i.e. invoice control arrangements, price differences), all of which are subject to a written contract or confirmation.
• Work with QA team to ensure all new products are tested and pass according to Thai FDA standards, ensure OB quality meet customers expectation.
• Work with OB Communication and Demonstration team to develop new launch activity in stores to drive sales.
• Work with OB Sales Support & Analysis team to identify reasons for shortfall, work with branded team to plan action for recovery. Work with OB sales Support & Analysis team to identify and plan OB loyally program in stores to drive sales.
• Performs any other tasks not specified herewith as required / instructed by superior / management.
• Controlling, Persuasive, Behavioral, Evaluative, Competitive.
• Decisive, Innovative, Forward Thinking, Achieving Ability to manage multiple tasks at once.
• Strong decision-making and problem solving skills.
• Must have strong analytical skills.
• Strong interpersonal skills and communication skills.
• Demonstrates attention to detail /organizational skills.
• Excellent written and verbal communications.
• Ability to work independently within a team environment.
• Industrial Distribution.

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Advise tenants/buyers to find their perfect property at the best price and hassle-free, using our advanced in-house technology to find properties matching the tenants/buyers needs.
• Provide property viewing to clients and facilitate the successful closing of rental/sale agreements between the landlord/property developer and the tenant/buyer.
• Build strong relations with buyers, tenants, landlords, property developers, and co-agents.
• Continuously self-development to become the top property consultant in the market and overachieve KPIs.
• Previous experience in the real estate industry is preferred but not required. Whether you re a professional or just beginning your journey, a genuine passion for real estate and strong drive are key.
• Fluency in English or Thai, both written and spoken; other languages are a plus.
• Strong communication and negotiation skills are essential.
• High attention to detail, well-organized, with a sense of urgency and a drive to get things done.
• But most importantly, we're looking for individuals who see this opportunity not just as a job, but as a career and a platform for personal and professional development..
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment.
• Monthly Celebration & Parties.
• Won "Best Place to Work" award, certified by WorkVenture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Send your application now!.
• JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout..
• Please email your updated English CV to [email protected] using the format below,.
• Email Subject: Apply - Property Consultant (Huahin) - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.

ประเภทงาน:

งานประจำ

• Establish strong relationship with new sellers since day 1 by educate them on each key module of platform and build fundamentals of seller to be ready for joining campaign, ensure they are growing in the same direction of the related category, build new/potential sellers to become bigger and stronger within category.
• Drive sales, order and buyer growth of sellers in portfolio - including launching seller specific initiatives, identifying and actioning opportunities within sellers and portfolio.
• Drive seller engagement to the platform: Drive engagement in terms of new assortment building, campaign participations, Flash sales, tools adoption and deal hunting.
• Work across business functions i.e. Marketing team, Campaign team to support brands for daily operation and revenue growth.
• Manage internal seller community via Line groups or Forums, maintain high level of engagement within key communication channels.
• Candidates have full working rights for Thailand, male or female.
• Bachelor or Master Degree.
• At least 3-5 years of relevant working experiences.
• Fluency in English and Thai language.
• Computer literacy - good knowledge of using Excel, PowerPoint, etc.
• Good communication and negotiation skills, attention to detail, analytical and interpersonal skills, and problem solving.
• Work experience in sales & marketing, leading retailer (Offline/Online) will be a plus.

ทักษะ:

Business Development, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Minimum of 4 years of professional experience, preferably in roles related to sales, account management, buyer, procurement, retail, or business development.
• Previous experience in industries related to e-commerce or sales, and direct client-facing roles are highly advantageous.
• Demonstrated proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, to effectively analyze data, create reports, and deliver compelling presentations.
• Possess a proactive "can-do" attitude, self-motivation, and a strong drive to achieve ambitious goals and targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with brand partners and internal stakeholders.

ประเภทงาน:

งานประจำ

• Coach and manage team both hard skill and soft skill to deliver their KPIs with goods cross functional relationship
• Analysis, Planning and setting KPIS with key Suppliers to align with Company KPIs
• Planning and Managing inbound & out workload and utilization DC space for all DCs
• Analysis and planning items replenishment type, picking type and supplier delivery frequency for all DCs and all store Format.
• Master or Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed.
• At least 15 years experience of Replenishment, Supply Chain Inventory Management, Demand Planning, Merchandise/Buyer.
• At least 5 years experience in Retail business.
• At least 3 years Experience in category Fresh Food, Frozen Food, Butchery, Delica
• Managing inventory level as assigned Department to be the right quantity, the right place and the right time at lowest cost.
• Excellent in MS Excel
• Good Analytic skills /Problem solving / Decision Maker / Proactive type of interpersonal skills.

ทักษะ:

Negotiation, Management, Sales, English, Thai

ประเภทงาน:

งานประจำ

• Advise tenants/buyers to find their perfect property at the best price and hassle-free, using our advanced in-house technology to find properties matching the tenants/buyers needs.
• Provide property viewing to clients and facilitate the successful closing of rental/sale agreements between the landlord/property developer and the tenant/buyer.
• Build strong relations with buyers, tenants, landlords, property developers, and co-agents.
• Continuously self-development to become the top property consultant in the market and overachieve KPIs.
• Previous experience in the real estate industry is preferred but not required. Whether you re a professional or just beginning your journey, a genuine passion for real estate and strong drive are key.
• Fluency in English or Thai, both written and spoken; other languages are a plus.
• Strong communication and negotiation skills are essential.
• High attention to detail, well-organized, with a sense of urgency and a drive to get things done.
• But most importantly, we're looking for individuals who see this opportunity not just as a job, but as a career and a platform for personal and professional development.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment.
• Monthly Celebration & Parties.
• Won "Best Place to Work" award, certified by WorkVenture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Send your application now!.
• JOIN US TODAY If you re ready to unleash your potential and ready to start an exciting career journey with limitless possibilities, we invite you to join our team at PropertyScout.
• Please email your updated English CV to [email protected] using the format below,.
• Email Subject: Apply - Property Consultant (Bangkok) - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.

ประเภทงาน:

งานประจำ

• Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
• Engages and maintains relationships across Media Operations and key partners across all Media brands
• Partners with team members and leadership in implementing continuous improvement rel ...
• Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation
• Supports client and internal billing by approving client and intercompany invoices
• Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
• Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
• Provides additional operational support as needed Location: Bangkok Brand: Amplifi Time Type: Full time Contract Type: Permanent

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Management, Good Communication Skills, Problem Solving

ประเภทงาน:

งานประจำ

• Communication & Coordination: Coordinate with internal teams (e.g., Sales, Sales Operaiton Planning) and retail partners to resolve issues, update on campaign progress, and align on strategies.
• Sales Data & Reporting: Compile and maintain revenue data, including Smart Shelf performance, for monthly and quarterly reporting.Prepare and distribute minutes of meetings (MoMs) after key discussions with buyers or retail teams.
• Promotional Campaign Management: Monitor the execution of premium redemption program ...
• Buyer Relationship Management: Maintain updated records of buyer contacts for different departments and facilitate collaboration on premium and promotional activities.
• Operational Support: Track and approve marketing materials, ensuring alignment with retail partner guidelines.
• Bachelor's degree in BA, Marketing, or a related field.
• 2-3 years of experience in retail coordination, sales support, or marketing.
• Proficiency in Microsoft Office Suite and familiarity with data management tools.
• Excellent communication skills and ability to build relationships with internal teams and external partners.
• Problem-solving mindset and ability to work under pressure in a fast-paced environment.

ทักษะ:

Finance, Negotiation, Accounting

ประเภทงาน:

งานประจำ

• Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
• Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
• Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
• Focus on "root cause analysis" and "action driven".
• Ownership of financial measures associated with established KPIs;.
• Monitor and analyze activities related to sales, marketing and innovation;.
• Support, prepare, run and monitor planning activities (forecast, budget, strategic).
• Lead analysis and reporting for dedicated sales areas and market sectors to optimize profitability;.
• Identify, investigate, and analyze costs overruns, costs savings and potential improvements;.
• Perform, manage and support ad-hoc projects;.
• Preparing analysis report in different aspects.
• Preparing presentation to management teams.
• Preparing information support to commercial team to use for negotiation with supplier.
• Responsible for improving financial and business controls across the commercial area to improve operating efficiency and data quality.
• Gathering product price from operation team and/or external sources, and update products price list to system.
• Suggested comparative price range to commercial team.
• Monitoring product price by item, by region to maintain price competitive advantage.
• Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
• At least 2 year in finance experience in FP&A, corporate finance, management account, business analysis in complex trading or financial analysis area (preferably in retail or FCMG companies).
• Advanced Excel-based financial modeling proficiency and strong analytical skills.
• An understanding of basic accounting and financial reporting concepts.
• Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
• Strong critical thinking and problem-solving abilities.
• Excellent customer service and communication skills.
• Comfortable presenting ideas and scenarios to senior and executive leadership.
• Highly organized with exceptional attention to detail.
• Intellectual curiosity and a positive attitude.
• Proactive, strong personality, leadership and pressure resistant.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The APAC Ecommerce's Governance and Experience team furthers this mission by connecting buyers, sellers and content creators to ensure a seamless, trusted online shopping experience. We seek to inspire trust by designing and implementing end-to-end governance & experience programmes to enable a thriving international marketplace.
• As an Ecommerce Content Policy and Programme Manager, you will formulate, apply, and communicate our Ecommerce content policies. With your language, country and cultural perspectives, you can effectively localise policies to deal with country-specific trends, while being aligned with company principles. You have strong research, risk discovery, and critical analysis acumen, and will analyse metrics, surface emergent risks in the market, and drive operational optimisation to improve users' live-shopping experience. Candidates should have experience taking projects from 0 to 1 and are able to drive effective partnerships with cross-functional teams to align on common goals. You have the ability to shuttle from policy to effective implementation, and can make and implement nuanced policy decisions under time-pressure. You should embrace TikTok's Bytestyles.
• Research, craft, and implement live-selling content policies that account for the needs of a country while balancing against company principles and goals.
• Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met.
• Analyse data to measure, identify, mitigate, and monitor risks to raise the overall ecommerce content ecosystem quality and personalised recommendations. Develop and implement new signals, metrics and engage in risk discovery - to identify new content quality and abuse trends and develop policies to address them.
• Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator pain points; derive and implement action plans and operational workflows to resolve them.
• Develop, launch and implement new policies and operational workflows - in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Business teams - to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements.
• Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
• Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
• Act as an escalation point of contact and manage internal communications on all Ecommerce content policy issues.
• Strong bachelor's or master's degree in fields such as Law, Political Science, International Relations, Economics, Public Policy, Philosophy, PPE etc.
• 5+ years experience leading programmes, doing research, developing and implementing policies.
• Professional experience in Government, Academia, Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policy and Operations Management, or Ecommerce Content Strategy, Seller or Product Growth, Risk Analytics, Compliance, or Experience programmes.
• Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new strategies and workflows.
• Familiarity with e-commerce, social media content landscape and ecosystem management - as well as strategic business sensitivity will be advantageous.
• Excellent English oral and written communication skills, including the ability to propose complex solutions and explanations in writing. Being fluent in another language spoken in Southeast Asia is advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Compliance, Agile Development, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

SEO, Project Management, Digital Marketing, English

ประเภทงาน:

งานประจำ

• SEO Specialist.
• Media Buyer (Google & Facebook Ads).
• Data Analyst.
• Web Designers.
• Content Marketers.
• Digital Admins.
• As these are agency roles, you will be joining a team responsible for the strategy, delivery, and success of digital marketing campaigns for a multitude of clients including and thus should have a desire to be able to learn and apply your marketing skills across a broad range of industries and niches. You should be up for the challenge of joining a fast-growing company and be ready to take ownership of the results and success of our client campaigns.
• Strategize marketing campaigns for our clients to achieve their growth, lead, sales, and ROI goals.
• Manage the tasks and deliverables for client campaigns using our project management software.
• Completing tasks as assigned to you by our Marketing Director.
• Quality checking all client work before it is delivered or implemented.
• Ensuring client campaigns remain within budget be managing adherence to time tracking principles at task level.
• Identifying and rectifying any campaign issues with proactive analyst.
• Identifying additional marketing or upsell opportunities for our clients.
• Debriefing our account managers on campaign updates and results for them to communicate to their clients.
• We will provide you:.
• Extensive on the job training and education opportunities.
• Exposure to apply your digital marketing skills to multiple business industries.
• Annual and KPI Bonuses.
• Work Days: 5 day work week (Monday - Friday).
• Staff Social Club and Regular Events and Outings.
• Generous Annual Leave Packages.
• Travel and Accommodation Allowances.
• Promotion Opportunities.
• So if you have experience or skills in any of the above roles, and you would like to join a company with a great team culture we would love to receive your application. We welcome junior applicants or fresh graduates to apply as we are a company that provides extensive on the job training and learning opportunities. Upon receiving your application we will discuss with you your desired role and career growth goals. Thank you.
• Pay: ฿25,000.00 - ฿54,999.00 per month.
• Digital Marketing: 2 years (Required).
• English Fluency (Required).

ทักษะ:

Quality Assurance, Assurance, Project Management

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.