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ทักษะ:
Automation, Javascript, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
- Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
- Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
- Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
- Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
- Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
- Ensure constant communication between project teams and other stakeholders.
- Resolve problems through data analysis, provide efficient reporting and effective communication.
- Work closely with Product Management/Engineering/Tech to improve the tool for end users.
- This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
- Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
- Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
- Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
- Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
- Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
- Programming skills (JavaScript, Python, etc.).
- Comfortable with uncertainty and experimentation.
- Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
- Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
- Experience in project/stakeholder management, process improvement, planning, and performance management.
- Able to work in a fast-paced, dynamic, multicultural environment.
- Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
- Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
- What we offer.
- Competitive compensation package (relocation support for successful overseas candidates).
- Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
- Dynamic multinational working environment with colleagues of diverse educational and professional background.
- Continuous learning and development opportunities through corporate learning programs.
- Modern office space and convenient location at the heart of Bangkok metropolitan.
- This role can serve as a good transition from software engineering/technical field to business, and vice versa.
- PRJM.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Enthusiastic, Good Communication Skills, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿35,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
- With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
- THAI NATIONALS ONLY !!!.
- www.rentascooterbangkok.com.
- www.motorcyclerentalbangkok.com.
- www.motorbikerentalsbangkok.com.
- www.rideinasia.com.
- Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
- Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
- Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
- Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
- Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
- Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
- Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
- Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
- Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
- Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
- Job Details:.
- Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
- Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
- Commission: Offered based on monthly revenue/gross margin.
- Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
- Probation Period: 3 months.
- Start Date: ASAP.
- Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
- Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
- Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].
ทักษะ:
Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Base Salary + On duty Allowance 100฿ / day + Service Charge.
- Full working rights for Thailand only.
- Previous experience in similar role 2 - 3 years.
- F&B background.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Excellent level of English.
- Motivational skills.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected].
ทักษะ:
Digital Marketing, Branding, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
- In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
- Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
- We are in the business of solutions.
- these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
- Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
- Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
- Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
- Establish the value of TikTok as a part of a brand's media mix and communication strategy.
- Account Management, Campaign Management & Reporting.
- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
- Sense check/challenge media plans and provide suggestions to set clients up for success.
- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
- Own conversations around.
- Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
- Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
- Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
- Stakeholder Management & Revenue Impact.
- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
- Understanding the scope of various cross functional teams and whom to approach for what purpose.
- Pushing through product adoption, programs and packages built around specific company or market level priorities.
- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
- Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
- Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
- Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
- Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
- Solid understanding of media metrics, their implications and corresponding studies.
- Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
- Excellent English communication and presentation skills.
- Preferred Qualifications.
- Experience with CPAS/Shopping Ads/E-commerce marketing.
- Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
- Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
- Experience building strategic programs aimed at driving education and product adoption.
- Experience diagnosing and solving technical problems with product and engineering teams.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Business Development, Negotiation, Product Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
- Liaise closely with internal sales/operations team and relevant support functions in ...
- Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
- Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
- Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
- Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
- Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
- Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
- Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
- Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
- Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
- Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
- Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
- Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
- 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
- 7 year s strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Fosters Change and Innovation.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿50,000, สามารถต่อรองได้
- Company Values.
- Customer & Partner First.
- Integrity & Reliability.
- Team Collaboration & Innovation.
- Proactive Ownership.
- Performance Culture: Work hard, have fun, make history.
- How to Apply.
- Email: [email protected].
- Subject: Publicity Manager (Social Media Manager) - [Your Name].
- Why is this position interesting for you?.
- Where do you live? (If Thailand, please specify the location).
- What is your expected salary range?.
- If you are passionate about social media and public relations and are excited to contribute to our brand s success, we invite you to apply! Please submit your resume, portfolio, and cover letter to [email protected].
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies..
- Thai nationality.
- At least Bachelor s degree.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills, Chinese is a plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
ทักษะ:
Risk Management, Contracts, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Align expectations and track progress among stakeholders, ensuring risk management and focus on contractual deliveries.
- Represent KAMs and Service Delivery organizations within Steering Groups, upholding the financial performance to contracts with focus on cash flow and margins.
- Drive process and tool development, focusing on delivery simplification through the product life cycle management process.
- The skills you bring:Consultative Skills.
- Change and Improvement Management.
- Automation.
- Process Management.
- Business Development.
- Negotiation.
- Service Delivery Business Understanding.
- Customer Relationship Building.
- Data Analytics.
- Financial Acumen.
- Artificial Intelligence (AI).
- Customer Insights.
- Ericsson Portfolio.
- Stakeholder Management.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Job details: Customer Operations Manager.
- Primary Recruiter: Sitthinon Charoenkitwayo.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- BangkokRegularOperationsJob ID: A167366.
- About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards ...
- Minimum Qualifications1. 5 years of professional experience in e-commerce industry, and with strong understanding of e-commerce governance and compliance industry.2. At least 2 years of people management experience managing a size of 5 or more.3. Understanding of regulatory trends related to E-Commerce in Thailand market.4. Excellent English oral and written communication skills.Preferred Qualifications1. Experience acting as a program manager and collaborate with XFN teams to drive end results.2. Demonstrated past success working in a matrix environment and ability to influence key stakeholders.3. Experience using data and metrics to measure impact and determine improvements.4. Great research and investigation skills, able to discover the unknown.5. Fluent in another language spoken in Southeast Asia is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Quality Assurance, Assurance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
- We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
- Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
- Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
- Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
- Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
- Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
- Manage the BPO team to ensure high performance.
- Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
- meeting the Partners' expectations.
- Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
- Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
- Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
- Work with escalation from selling partners or Account Managers.
- Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
- Bachelor's degree or equivalent practical experience required.
- 3+ years experience in a Sales, Account Management, or Customer Success role.
- Familiarity with executing, contributing to, and creating SOPs.
- Demonstrates effective, clear and professional written and oral communication.
- Ability to collaborate cross-functionally with both tech and non-tech teams.
- Project management experience.
- Experience with E-commerce, marketplace platforms.
- Commercial thinking.
- Ownership mindset.
- Working with or managing BPO agents who are account managers or sales focused.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Purchasing, Project Management, Data Entry
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Leads a Customer Focused team within a site.
- Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager.
- The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality.
- The CFT may include some manufacturing operations, particularly those specialized for the particular customer group.
- With guidance from senior management, ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty.
- Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues.
- Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies.
- With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results.
- Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads.
- Monitors performance of business execution using MOR and other appropriate metrics.
- Reports on performance to site management, and may present data to customer.
- Reports to management on financial performance of the business.
- Ensures that any financial metrics (Pricing, service billing, ROIC A/R etc.) which are outside contract requirements are identified and actions agreed with CFT and management to resolve.
- Recommends and manages the CFT budget and financial forecast.
- Works with the sales/BD on establishing customer prices, either for new business opportunities or periodic (quarterly) pricing reviews.
- Selects employees, assigns objectives, reviews performance and makes recommendations on employee compensation.
- Works with functional leads to evaluate CFT member performance and sets customer focused objectives.
- Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
- Involved in planning and implementation of activities to improve employee satisfaction improvement within CFT.
- Participates in and may lead cross-functional process improvement groups. Supports corporate or site-wide initiatives.
- Knowledge/Skills/Competencies.
- Knowledge of the production process and the tools and equipment used in the process.
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the financial performance of the unit.
- Ability to coordinate a wide variety of resources to meet operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (See http://torb2b11.ca-tor.celestica.com/pmm/).
- Has good and developing skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf).
- Ability with support and guidance to influence colleagues in specialist and corporate areas to achieve requirements of CFT in line with agreed schedules.
- Ability effectively to lead, manage, mentor and motivate a diverse group of employees to achieve challenging targets within tight time deadlines with support from more senior colleagues.
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional overnight travel may be required.
- Above demands are carried out within the local existing Health and Safety guidelines.
- Typical Experience.
- Five to seven years of relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with the Category Manager to plan, create, and execute impactful campaigns, including item selection, deal structuring, and master list preparation.
- Manage end-to-end processes for uploading and maintaining campaign details in the system with precision and timeliness.
- Develop, implement, and optimize loyalty points programs to enhance customer retention and engagement.
- Coordinate ad hoc campaigns, ensuring alignment with business objectives and market trends.
- Operational Excellence and Innovation.
- Oversee workflow management and process improvements for smooth campaign operations.
- Collaborate with internal and external stakeholders to ensure operational efficiency and the delivery of campaign objectives.
- Monitor and report on campaign performance and take acrions real-time after consulting with Category managers.
- Strategic Planning and Channel Management.
- Lead the planning and execution of live-streaming events, ensuring seamless operations and maximum business objectives.
- Strategize and implement plans for new external sales channels, including onboarding, assortment planning, and alignment with overall e-commerce strategy.
- Drive cross-functional project management for external channel initiatives, ensuring timely implementation and measurable success metrics.
- Continuously evaluate and optimize sales strategies to maximize channel performance and customer satisfaction.
- Requirements:Candidates with 2-3 years of experiences.
- Any graduate with Bachelor in marketing, science, business, or engineering.
- Strong interest and experience in the e-commerce industry preferred.
- Strong organizational and project management skills with a detail-oriented mindset.
- Ability to handle multiple priorities and thrive in a fast-paced e-commerce environment.
- Excellent communication and collaboration skills to work across teams and stakeholders.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization.
- Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation.
- Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.).
- Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business.
- Reduce the cost per hire.
- Ensure that Hiring Managers supported by your team develop interviewing skills.
- Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs.
- Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda.
- Lead projects to transform the recruitment function. Examples of possible projects are:Defining operational excellence in the recruitment process.
- Introducing new assessment tools.
- Building an upskilling program for Recruiters.
- Experimenting with different recruitment processes.
- Between 6-8 years of experience in recruitment and a minimum of 2 years of team management experience in a fast-paced, dynamic global environment.
- Previous experience in hiring for Southeast Asia market is a plus.
- Exposure to headcount models and resource planning is a must.
- Ability to leverage data to take decisions and optimize the results.
- Leadership skills to rally recruiters to achieve stretch targets.
- Ability to work effectively with multiple stakeholders.
- Fluent in English.
- Autonomous and highly motivated with a strong sense of urgency.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Automation, Finance, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Own from end-to-end projects, or a collection of projects / areas of business, in CEG (global coverage).
- Initiate, plan, and drive projects aiming at improving our mission-critical metrics: operational efficiency, service levels, quality, productivity, cost efficiency, and people engagement.
- Ensure CEG readiness to support Agoda's new business initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Str ...
- Identify problems and opportunities, based on data and by working with others, to improve critical operational metrics and propose project ideas/solutions.
- Design project plan and work with stakeholders to gain buy-in and commitment.
- Work closely with Product Management / Technology teams to design appropriate solutions, configure systems, support testing, rollout, analyze results, and ensure usage and impact of new customer-facing and agent-facing tools.
- Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
- Support large-scale communication for our geographically dispersed team to ensure broad understanding of the project rationale, progress, and impact.
- Drive, implement, and manage change in the organization.
- Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans. Act at all times as the ultimate owner of the project.
- Analyze project outcome & impact, collect feedback, and drive continuous improvement.
- Work collaboratively with others, contribute as thought partners, and support others' projects, enabling others' success.
- Set your team's long-term vision, strategy, and short-term goals to drive maximize impact. Be accountable for your team's outcomes.
- Positively contribute to our team's culture: continuous improvement, deliver better together, and enable others' success.
- Build talent and capability in the team. Support team members' development through coaching and feedback.
- At least 8-10 years of experience in project management, strategy, operations, management consulting, and/or investment banking with extensive team management experience (preferably a team of people managers & individual contributors).
- Proven track record of developing and implementing plans to achieve business goals and objectives with clear and tangible metrics.
- Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
- Problem solving and structuring skills.
- Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet.
- Solid experience in project/stakeholder management, process improvement, planning, and performance management.
- Strong communication and presentation skills (English).
- Ability to work well with and influence stakeholders at all levels.
- Ability to adapt your working style to different situations.
- Ability to work in a fast-paced, dynamic, multicultural environment.
- A growth mindset and positive attitude.
- Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements.
- Intellectual curiosity.
- Comfortable working with uncertainty and experimentation in a high-velocity environment.
- Ability to work on technical projects with Product Management Team.
- Attention to detail and ability to ask the right questions to ensure speed and accuracy.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint).
- Skills in SQL/Python/R/VBA.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Statistics, Big Data, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide strategic oversight of customer data management, ensuring compliance with regulatory standards and alignment with the bank's overall strategy.
- Develop and implement strategies to enhance customer data quality.
- Offer guidance and support on leveraging customer data for various strategic projects.
- Assess and monitor the quality of customer data to ensure it meets business needs.
- Manage databases and information systems to support marketing and analytical objectives and analyze data to generate statistical reports, performance metrics, and insights for decision-making.
- Qualifications Bachelor's or Master's degree in Statistics, Data Management, Information Technology, Computer Engineering, or related fields.
- 5-7 years in enterprise data management, big data, data engineering, cloud platforms, or advanced SQL; banking industry experience preferred.
- Strong project management, excellent negotiation, and ability to present complex issues clearly in Thai and English.
- Systematic thinker focused on continuous process improvement and sound decision-making.
- Fluent in written and spoken English.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Market Research, Research, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients.
- Providing in-depth consulting services and delivering insights and analytics as well as thought leadership.
- Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for clients.
- Working closely with the Consulting Lead and Customer Service to transform customer experience.
- Consulting clients to optimize the use of NielsenIQ Essentials.
- Developing and delivering business solutions for client performance tracking.
- Qualifications At least a Bachelor's Degree, preferably in business.
- Around 3 to 5 years of work experience, preferably within consumer or trade marketing, analytics and insights or market research.
- Knowledge of the Automotive industry but not mandatory, Tech and Durable Industries is also prefered.
- Knowledge of research techniques and methodologies would be an advantage.
- Excellent analytical skills.
- Excellent communication skills and presentation skills.
- An ability to work independently and in a team.
- Good interpersonal skills are a must.
- Fluent in spoken and written English.
- Competent in Microsoft Office (Excel, Powerpoint, Word, etc).
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ทักษะ:
SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supportive responsibility for customer s success with SAP cloud subscription solutions with a given Domain or scope of assignment.
- Supports execution of LoB/Buying Center level Relationship Assessments.
- Supports development, maintenance, and actioning buying center or LoB-level Outcome Success Plan (OSP).
- Supports coordination of success resources across SAP to accomplish customer's desired outcomes.
- Is supported by the CE&X Centers and other SAP resources for deeper subject matter expertise when required.
- Supports monitoring LoB(s) adoption / consumption and documents business impact.
- SaaS or Cloud Solutions experience a plus.
- Managing customer engagements including commercial experience.
- Multi-lingual a plus depending upon region.
- Excellent verbal and non-verbal communication skills.
- Excellent analytical skills.
- Education.
- Bachelor's degree equivalent.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
ทักษะ:
Microsoft Office, Excel, Statistics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Summarize data in tables, charts, and graphs.
- Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
- Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
- Review data for errors and inconsistencies.
- Use internal tools and data sources.
- Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
- Interacts with client staff on routine issues.
- Independently discusses analysis design to best answer client questions with CBP/client.
- Discuss design and calculate the Quantified Business Opportunity.
- Drive time/cost-effectiveness on the project.
- Support meeting the COE objectives as a whole.
- Inspire peers and co-workers.
- QualificationsCuriosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
- Bachelor s Degree from reputable Universities, min GPA 2.5.
- Fresh Graduate are welcome to apply.
- Strong business and financial acumen (including business environment and client) with excellent analytical skills.
- Understanding of growth and brand strategy.
- Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
- Ability to work independently and comfortable working in a digitally enabled environment.
- Strong Organizational & interpersonal skills.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Knowledge of Microsoft Office, especially PowerPoint and Excel.
- Retail data experience is a plus.
- Basic knowledge in statistics would be an added advantage.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Network Infrastructure, Security Design, Big Data, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform cyber security and IT security assessments for clients (e.g. cyber security program assessment, cyber security risk assessments, IT network infrastructure reviews, system technical configurations review, information security policies and processes/procedures review etc.).
- Work on IT security design, analysis and implementation of security protection solution.
- Evaluate and analyze threat, vulnerability, system weakness, impact and risk to secu ...
- Advise clients on the security issues, including explanation on the technical details and how they can remediate the vulnerabilities in the processes, controls and systems.
- Advise client on the security incident response end-to-end process (i.e. preparation, detection, analysis, response and recovery of the security incident).
- Skills and attributes for success.
- To qualify for the role you must have.
- Bachelor's degree or Master s degree in Computer Engineering, Computer Science, Information Systems, IT Security, ICT or other related fields.
- Minimum 2 years' experience in such areas as IT security management design and implementation, IT security assessment and IT technical background.
- Familiar with leading IT security processes and tools.
- Highly proficient in both English and Thai with good written and oral communication and analytical skills.
- Ideally, you ll also have.
- Having experience in project planning and management will be a plus.
- Professional certifications such as Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), and / or Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or ISO27001 will be highly considered.
- Experience in new generation security practices (i.e. DevSecOps, iPentest, RedTeaming, System Resilience Design).
- Experience in Emerging Technologies (i.e. Cloud Computering, Blockchain, Big Data, A.I./M.L.).
- We re interested in intellectually curious people with a genuine passion for cyber security. With your specialization in attack and penetration testing, we ll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us - but also to the industry as a whole. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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