เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• รับสายเข้า โทรออกไปหาลูกค้า และให้บริการลูกค้าผ่านทางช่อง Chat เพื่อให้บริการที่เกี่ยวข้องกับการสมัคร การชำระเงิน หรือการแก้ไขปัญหาต่าง ๆ.
• ช่วยเหลือลูกค้าเกี่ยวกับการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ช่วยลูกค้าในการสมัครยื่นขอสินเชื่อและบัตรเครดิต โดยอธิบายขั้นตอนและเงื่อนไขต่าง ๆ.
• ให้ข้อมูลเกี่ยวกับการชำระเงินกู้ เช่น การตรวจสอบยอดค้างชำระ การชำระเงินผ่านช่องทางต่าง ๆ และคำแนะนำเกี่ยวกับกำหนดการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต ตรวจสอบข้อมูลยอดชำระ และให้คำแนะนำในการชำระเงินตามเงื่อนไขต่าง ๆ กับลูกค้า.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาอย่างรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขา ไม่จำกัดคณะ.
• สื่อสารภาษาไทยได้ในระดับดี.
• มีประสบการณ์เกี่ยวกับงาน Call Center / Customer Service อย่างน้อย 6 เดือนขึ้นไป.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างาน 9.00 - 18.00.
• สามารถเริ่มงานได้วันที่ 17 กุมภาพันธ์ 2568.
• หากเริ่มงานได้ในวันที่ระบุไว้จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

ประเภทงาน:

งานประจำ

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

ประเภทงาน:

งานประจำ

• Answer incoming calls, emails, and chats and perform outbound calls related to products, and services.
• Identify customer requirements and ensure they are answered or routed through the appropriate support channel.
• Demonstrate a strong customer service orientation and takes responsibility to ensure that customers are satisfied.
• Provides high level of professionalism and competent customer service.
• Follows the process and procedures for changes in Brand if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) is required, including reading, writing, and speaking skills.
• Bachelor's Degree in any related field.
• Fresh graudates are welcome. **.
• Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM.
• Work schedule 5 days of the week, weekly off 2 days/ week.
• Base Salary.
• KPI performance & Attendance incentives.
• Medical insurances.
• 12-day annual leaves.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udumsuk).

ประเภทงาน:

งานประจำ

• จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
• ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
• นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
• สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
• มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

ทักษะ:

Able to work as a shift, Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Own Transportation and Driving Licence, Pleasant Personality, Sales, English

ประเภทงาน:

งานประจำ

• Provide advice and services to new and existing customers, maintaining strong relationships and ensuring satisfaction.
• Follow up with existing customers to monitor service delivery, resolve issues, and ensure sales retention.
• Handle inquiries from new customers, expand the client base by sourcing and reaching out to leads, and present the company s logistics services.
• Visit customers to follow up on services and introduce the company.
• Prepare service quotations based on customer needs, negotiating prices when necessary.
• Coordinate with internal departments to transfer confirmed work and set up new customer accounts.
• Perform other tasks as assigned by the supervisor.
• Male of Female, age not over 35 years old.
• Bachelor s Degree in any field, preferable Marketing or Logistics.
• 1-3 years experience in Freight Forwarding, Shipping Line, Export-Import business.
• Highly sales focused and outstanding skill in Presentation, Communication, Negotiation.
• Pleasant personality with excellent in interpersonal skills.
• Good computer skills (MS Office, Word and Excel).
• Good command of both spoken and written English.
• Own Transportation.
• Fuel allowance.
• Vehicle maintenance allowance.
• Social Security.
• Provident Fund.
• Health Insurance.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

HACCP, Labor law, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Prime: manpower scheduling, transport routing and daily operational activities.
• Shared: hiring transport manpower.
• Contributory: people management and development, customer relationship management.
• Supervise and execute daily delivery by routing and scheduling vehicles and delivery teams / drivers activities, and coordinating with customers.
• Ensure smooth coordination and proper planning of distribution activities by optimizing the use of available resources.
• Ensure proper execution of distribution activities by complying with all the internal standard operating procedures (SOP) and work instruction (WI).
• Supervise, delegate, and monitor team members performance to achieve pre-set performance and operational targets.
• Conduct day / night route inspection.
• Arrange product pick-up bookings by liaising internally with the Customer Services and Center teams and externally with contractors.
• Ensure safety at work by liaising for regular vehicle maintenance and enforcing proper work procedures.
• Handle minor operational problems and report them to immediate supervisor and related parties, if any.
• Investigate service failure and down trend of the key performance indicator (KPI) such as transportation productivity, on time deliveries, delivery frequency, and propose / execute corrective actions.
• Seek continuous work improvements by developing new operational practice.
• Comply, document and take part in customers/regular HACCP / ISO / DQMP/ SWA / audits.
• Monitor the performance of drivers, delivery attendants, dispatchers, contractors and vendors.
• Assist in transport team members training, development and motivation.
• Monitor team members leaves and work hours to meet local labor law.
• Handle and report team members injury at work, and prepare relevant documents.
• Handle emergencies and coordinate with relevant parties.
• Any other tasks as assigned by superior from time to time.
• Bachelor Degree in Business Administration, Logistics Management, or any related field.
• Computer knowledge & skills: Microsoft Office program, Outlook Email.
• 4 Year experience in logistics field, of which 2 years in a managerial role.
• Experience in the management of multi-temperature distribution center, Transport service.
• General accounting knowledge.
• Language skills: basic in English.
• Thorough knowledge of transit system management and operations.
• Pleasant and tactful in handling people.
• Contact Information:-.
• Office of Human Capital.
• HAVI LOGISTICS (THAILAND) CO.,LTD.
• 363 Moo 17, Bangna-Trad Road, KM.23, Bang Sao Thong Subdistrict, Bang Sao Thong District, Samut Prakan 10570, Thailand.

ทักษะ:

Business Development, Negotiation, Contracts

ประเภทงาน:

งานประจำ

• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers - mail, KVI, annual promotion plan, sales gap recovery action plan, special events, etc.
• Formulate Price policy and price structure by considering relevant factors and ensur ...
• Conduct industry deep dive analysis to support Bakery Business Development understanding of the market place & provide proactive insight to long term potential sourcing strategies (3+ years).
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Conduct, review and manage budgeting and costing of Bakery Business Development in overall to ensure that they are exercised with effectiveness and efficiency.
• Translate and cascade annual budget into steps of actions to achieve. Enrol and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Conduct and review yearly budgeting (sales, margin, other income) by Category and customer, strategic planning including corporate positioning market and competitive analysis.
• Review Price Negotiation: Makro mail, KVI: Direct & indirect competitor by store, price matching with competitor, normal price setting / Price structure, new item negotiate margin and other income. Review quotation process to manage supplier negotiation, to ensure products being developed meet targeted margin and priced. Review promotion year plan, action plan for sales gap recovery, special events and activities.
• Assortment review: New store, new product, renovation, Major by yearly: core product, store type, Control No. of SKU in and out by category by buyer, new item selection, deletion item review, Plan-O-Gram review & approve, performance review by item.
• Negotiates and manages major packaging contracts, insuring that the required quality, service, availability and budget objectives are achieved.
• Coordinates onsite visits by all critical suppliers to assure end use of supplier products are understood, production processes are reviewed, and end product flavor, texture, and look will be consistent with requirements.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Coach immediate team, liaise with larger organization & suppliers to ensure results as per set strategic direction and each year budget.
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
• Strong knowledge of culinary operations in Food Service sector with demonstrated success, preferably.
• A Bachelor s degree or culinary degree is preferable.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
• 5 - 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Retails/Wholesales industry knowledge and experience.
• Must have experience working in commercial baking facilities and be familiar with grain processing particularly milling, sifting and heating grains.
• Demonstrated ability to develop market expertise and credibility in the Bakery Business Development industry segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• Seeks solutions that strengthen quality, value, service and effectiveness.
• Creates Value for Customers. Anticipates and responds to market trends and opportunities.
• Demonstrates Business Acumen and Business Agility.
• Engages in effective operational and strategic planning.
• Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Good Communication Skills, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Plan and manage activities to ensure agreed the standard process is met and align with the business directions.
• Process optimization in Fund Supervisory and Custodian Service.
• Maintain strong business partnership with Finance Institute, Securities Services, Technology, Operations and Human Resource to provide incremental value added services.
• Supervise our teams are operate/manage within turn around time and shall align to Prospectus, Local Operating procedure manaual, Local Law and regulation.
• Supervise Fund and related parties are smooth operate.
• Ensure satifactory internal audit and regulatory inspection.
• Work with Relationship managers, Securities Service Product, Compliance and related unites to efficient our duties and obligations.
• To management Fund/Customer require whether shall provide supporting document, services within turn around time.
• Continuously communicated, coach, share knowledge and provide appropriate training to teams.
• Identify high potential employees capable of driving future growth and performance.
• Establishes an inclusive and positive team oriented work enviroment and treats all employees with dignity and respect.
• Ensure Funds is operate to Prospectus, Local law and regulations.
• Ensure our process and duties comply to Local operating procedure manual, Prospectus, Local Law and Regulation.
• Bachelor s degree or upper in Business, Finance or Economics.
• Experienced custodian Bank 5 years.
• Knowledge Banking product such as Fund Transfer (Bahtnet, SWIFT).
• Knowledge securities services such as investment securities (Bond, Common stock, Debenture, Time deposit, Paper Securities).
• Knowledge local law and regulation of BOT such as NRBA, NRBS, DMS.
• Knowledge local law and regulation of SEC such as Mutual Investment, Property Fund Investment.

ทักษะ:

Budgeting, Industrial Engineering, Enthusiastic

ประเภทงาน:

งานประจำ

• Align business systems initiatives with an organization's goals.
• Work closely with executive management.
• Translate strategic direction into team direction plans.
• Contribute to the development of business strategies.
• Leading team and determine the key activities related to the scope of the projects.
• Design the working approach and project deliverables to align with the business objective and expected outcome.
• Determine the high and execution level plan.
• Manage and negotiate 3rd party software packages and vendors.
• Understand the full context and apply the best practices throughout the implementation.
• Tracking the deliverables and ensuring delivery on time with acceptance criteria are met.
• Determine the required resources and budgeting for the entire assignment/project implementation.
• Monitor and manage the risk for resources management.
• Escalate to supervisor in case shortage or change impacts to the schedule or resource.
• Bachelor's degree required with a preference toward Information Technology management.
• Business administration management and/or analytical degree programs. (e.g. -business administration, computer science, industrial engineering, etc.).
• Proven experience in business analysis or technical solution delivery for 6 - 9 years.
• Experience in implementation for large-scale or enterprise projects is preferred.
• Excellent analytical and problem-solving skills.
• Good leadership and interpersonal skills.
• Effective communication skills with all levels of stakeholders, service-minded, enthusiastic, good attitude, able to work under pressure, and highly self-motivated..
• Senior Business System Analys.
• Translate business requirements into business solution options.
• Develop functional specifications that meet the client s needs.
• Take ownership of investigation and resolving user problems in a timely and effective manner.
• Planning and execution of projects within own work area.
• Provide problem resolution and user support.
• Bridge the gap between business users, solution design, and the development team by conducting business analysis and research.
• Provide complex support to ensure the availability of systems for business activities.
• Participate with clients/users to understand business requirements and translate them into functional requirements, and contribute to the management of client expectations.
• Initiate or lead the review and redesign of processes and procedures, on an ongoing basis, to deliver improved team productivity or efficiency.
• Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in processes and procedures.
• Develop and maintain a consistently high standard of documentation to ensure information retention and re-use.
• Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements.
• Assess existing processes and identify re-design or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Prepare reports including pros/cons analysis and recommendations, to provide information on optimal technical solutions for business cases.
• Work on projects and enhancements to provide business analysis advice, ensuring business requirements are translated into effective solutions.
• Provide input to establishing, managing, and reporting project management awareness of activities, issues, and outcomes.
• Provide support, including complex problem diagnosis, escalating to other areas as appropriate, and following through to ensure the resolution of problems for users.
• Leads requirement gathering defines project scope, designs systems, manages stakeholder relationships, and ensures alignment with business goals.
• Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
• Typically requires a tertiary qualification in an IT discipline or related field.
• 3 years as a Business System Analyst or IT Job-related.
• Relevant experience in financial or cryptocurrency services is preferred.
• Able to multi-task and prioritize workload supporting multiple projects.
• Effectively work with senior leadership.
• Willingness to challenge the status quo.
• Excellent oral and written communication.
• Effective interpersonal skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy
• https://careers.bitkub.com/privacy.

ทักษะ:

Business Development, Negotiation, Product Development

ประเภทงาน:

งานประจำ

• Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
• Liaise closely with internal sales/operations team and relevant support functions in ...
• Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
• Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
• Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
• Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
• Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
• Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
• Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
• Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
• Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
• Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
• Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
• Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
• 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
• 7 year s strategic sourcing experience preferred.
• Department level supervisory/managerial experience of direct and indirect reports.
• Demonstrated understanding food safety principles and operational requirements.
• Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
• Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
• Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
• Fosters Change and Innovation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• Reporting to the Head of Department, leading and inspiring a team of up to 400 staff with responsibilities including Safety, Quality, Customer Service, Costs and Continuous Improvement.
• The incumbent will be responsible for providing a high level of customer service to over 130 stores in a fast moving environment, controlling a budget of significant value, together with leading change initiatives to further improve performance in all key result areas.
• MAJOR ACCOUNTABILITIES.
• 1 To develop, manage and coach a team of section managers and supervisors, supporting them to inspire their teams to deliver above target results in the areas of Safety, Quality, Customer Service, Costs, People Engagement and Continuous Improvement
• 2 Lead a team of up to 400 staff, with accountability for the whole order fulfillment cycle from Goods Receipt/Inbound, Put-away, Picking, Packing to Dispatch
• 3 Coach and engage the team to ensure they perform to an acceptable standard, and operate in accordance with site quality, GDP, hygiene and housekeeping standards and health & safety requirements
• 4 Fully buy in and follow all the principles of the All Star Program, leading by example to ensure the team is fully engaged with the system, and the culture is ingrained into the organization
• 5 Lead Continuous Improvement activities, working closely with the various site functional teams, including the All Star team to continuously improve performance in all areas
• 6 Promote and ensure a consistent, fair and robust approach to the implementation of people policies and procedures
• 7 When the direct manager is on leave or away from the work place, effectively take over the responsibilities of the direct manager
• 8 Be obsessed with standards so the people and facility fit the Makro Brand
• 9 Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.
• Educational Qualifications.
• Bachelor s Degree in Supply Chain, Production, Manufacturing, Engineering, Warehouse and Logistics or a related discipline.
• Experience.
• Minimum 10 years of experience within a DC or warehouse, with 5 years at a management level, having a track record of driving sustainable improvements in all key result areas
• Leading a team greater than 100 staff within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias.
• Capabilities and Competencies.
• Excellent leadership skills and a hands on inspirational management style, results-driven, communicative, highly numerate and financially astute
• A passion for continuous improvement and a high level of customer orientation and understanding
• Proven analytical, problem solving and project management skills
• Good Command of English and PC Literate
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do.

ทักษะ:

English, Mandarin

ประเภทงาน:

งานประจำ

• Communicates the importance of image to the boutique team, and sets a good example.
• Swiftly spots and effectively corrects and explains to the boutique team on lapses of images to prevent future recurrences.
• Conducts or appoint senior boutique staff members to conduct daily checks to ensure that window and in-boutique displays consistently reflect the essence of the seasonal line and are in accordance with the Chanel image.
• Ensures or appoints senior boutique staff members to ensure that the boutique environment is always in optimum condition from cleanliness to maintenance of furniture, fixtures and décor including the professional image of team members.
• Manage and inspire the Boutique team Manages and inspires Fashion Advisors by being a role model, taking a close interest in his/her direct reports well-being, and actively participating in their professional development.
• Formulates performance management objectives and appraises the Fashion Advisors, with frequent informal interactions to identify individual strengths and/or weaknesses and develop action plans to build individual strengths and/or address individual needs.
• Deftly adapts management and communication styles in dealing with different boutique team members to achieve maximum results. Acts differently as mentor, coach, counselor depending on circumstances.
• Partners with Training team and Field Trainers by following up after training sessions with team members to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Supports the team in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long lasting relationships with them.
• Sets high standards in all aspects of customer service and motivates the boutique team to achieve these standards via: Effective handling of feedback.
• Adhering to exchange and return guidelines.
• Capturing and keeping up-to-date data of each client.
• Assists in inculcating a positive mindset towards returns and exchanges. Understands in general the customer s needs and expectations, and drives the boutique team members to fulfill these needs and expectations.
• Properly manage Merchandise & Inventory Directs or appoints senior boutique team members to direct daily opening and closing inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the Retail Operation Manager.
• Supervises the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently to facilitate Front of House activities.
• Conducts or appoints senior boutique team member to conduct regular cycle count of inventories; personally, conducts the annual full inventory count.
• Adheres to Company guidelines to ensure that proper controls are instituted to prevent stock losses, pilferage, or damage. Monitor and perform spot checks to ensure that these controls are being followed.
• Effectively manage day-to-day Operations Rotates with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Designs and reviews roster to maximize staff strength in accordance to traffic demands and trading patterns.
• Ensures all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Ensures daily sales and appropriate paperwork is accurately completed.
• Ensures daily and monthly sales targets are achieved for the store.
• Provides qualitative information on customer trends / demands, competitor activity and merchandise movement to Fashion Management on a regular basis.
• Attends to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the GM Fashion as needed.
• Qualifications Minimum 3-year experience in managing a team of no less than 10 members.
• Fluent in English and Thai, Mandarin a plus.
• Knowledge of Store operations management.
• Experience in Luxury Fashion is a strong advantage.
• Effectively manage day-to-day Operations.
• Leadership and Management skill.
• Passion for luxury fashion, strive for excellence and eye for details.
• Good analytical skills.
• Able to understand and synthesize business and market intelligence.
• Develop clear and challenging but achievable goals and maintain commitment to goals even in difficult situations.
• Able to withstand retail working hours and work on weekends and public holidays.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL