เงื่อนไขการค้นหา

ทักษะ:

M&A, Market Analysis, Project Management, Laos, English

ประเภทงาน:

งานประจำ

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

ประเภทงาน:

งานประจำ

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Finance, Budgeting, Accounting, English

ประเภทงาน:

งานประจำ

• Lead finance and planning analysts for Permanent lease (covering fixed and variable), and act as the interface between finance and the business unit using financial information and analyses to pinpoint opportunity areas to support senior managements decision-making.
• Own the business planning cycle (forecasting, budgeting, and variance analysis) including building and updating the financial planning models, identification of KPIs and key business drivers, risks, and opportunities.
• Develop and understand business cases as well as the economic benefits for new investments such as capital requests and new business models.
• Track and analyze investment plan and results. Understand the key drivers and provide recommendations for scenarios or improvement actions for future investments or changes to current investments.
• Constructively challenge and recommend changes to the business underpinned by sound financial expertise.
• Identifies and pro-actively highlights risks and works to mitigate issues. And Work closely with senior management to understand the wider market and external factors to drive BU's performance.
• Overlays commercial acumen on analysis performed to drive insights and decision support.
• Any ad-hoc projects as required.
• Bachelors or Masters degree in Finance and Accounting.
• At least 6 year experiences in Finance Analyst, accounting or related fields.
• Experience in retail business is a plus.
• Good command of spoken and written English and strong Excel/database skills.
• Strong analytical skill, detailed and results oriented problem solving, interpersonal, and leadership skills.
• Strong communication, negotiation and team management.
• Result-oriented with abilities to work well under ambiguity, changes, pressure and tight deadlines.
• Effective team management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

DevOps, Software Development, Agile Development, Data Analysis, English

ประเภทงาน:

งานประจำ

• Work with team to deliver software with quality and on plan.
• Work with stakeholder to solve blocking issue with team.
• Define technology roadmap/strategy based on direction and distribute to team level.
• Build team capability to follow technology roadmap/strategy.
• Do resource planning and recruit Developer/SA/BA staff based on hiring strategy.
• Understand and adapt Web Front End Architecture, Microservice Architect, Event-Driven Architecture, Container Orchestration and Cloud technology to deliver software.
• Understand and adapt Agile methodology/DEVOPS in software development.
• Build team culture to be great place to work.
• Supervise/mentor/coach team member to archive the goal/objective and improve skills as their personal development plan.
• Bachelor's in Computer Science or related field.
• 10+ years experience with proven track record of successfully leading teams in delivering high-quality software on schedule while ensuring adherence to project plans and specifications.
• Experienced in solution delivery process with proven record.
• Experienced in Agile methodologies, DevOps adaptation.
• Ability to define and articulate a clear technology roadmap and strategy that aligns with organizational goals, effectively communicating this vision to team members.
• Experience in fostering team capabilities to follow the technology roadmap, including organizing training sessions and providing resources for skill development.
• Strong background in resource planning and executing hiring strategies to recruit Developers, System Analysts, and Business Analysts, ensuring the team has the right mix of skills and expertise.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .