เงื่อนไขการค้นหา

ประเภทงาน:

ฝึกงาน

• Be responsible for facilitating until the delivery of the qualification training on agreed schedule.
• Support training session by preparing training documents and materials.
• Facility to run the online/ On-site session smoothly.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, virtual classroom training, e-learning, etc.
• Provide and summarize the status of training hour or learning reports to management.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Power point, Negotiation, Teamwork, English

ประเภทงาน:

งานประจำ

• Identify individual and team competency gaps.
• Create the competency framework for Receptionist (SVC Centers staff).
• Design the Assessment method, collection result and GAP investigation.
• Create development plan to fill gap with, provide Coach & Feedback as a tools.
• Create and Organize CS training roadmap for upfront staff and Leader level Create a development plan for Service Center Leader level.
• Standardize a qualification, Pre-screening, Interview guideline for service partner.
• Create curriculum, Prepare Friendly Training materials (Power point, VDO, Instruction manuals).
• Organized the orientation training and certified (Theory and Practice test) for new staff both online and offline.
• Maintain updated records of training curricula and material.
• Enhance the Customer Service Excellence Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
• Provide the CS Excellence training program to upfront staff.
• Monitor the customer feedback according to the manner and empathy.
• Provide improvement training plan with service partner based on customer feedback.
• Create skill map for motivation program / Recognition award. Set up evaluation criteria by skill and performance map.
• Communicate and drive actions.
• Assess the impact of each educational course on staff performance and client satisfaction.
• Manage the Existing People Development program with external parties Manage End to End process & operation for program completeness with effective quality, budget and timeline.
• Engage service center partner and all stakeholder by each program.
• Continuous improve from learning point to develop each program.
• Conduct Customer service workshop with service center partner Engage CS Team members & service center partner to involve the workshop for communication, build performance and get feedback or recommendation.
• Act as a lead facilitator/ MC for training sessions, workshops and events involving all audiences.
• Skills and Qualifications Bachelor s degree or higher in Business Administration, Education, Human Resources or related fields.
• Minimum 5 years of experience in Customer Experience management, Soft skills & People development, Learning & development, Training facilitation or related areas.
• Familiar with interactive learning activities and learning incentive program.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors.
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Good communication and presentation in both Thai and English skills.
• Familiar in CANVA, Presentation Tools, Communication Tools and strong presentation skills.
• Experience in Sales or Customer service positions at branch/ retail/ store is a plus.
• Customer centric mindset and Customer service staff emphatic mindset with strong attention to detail.

ประเภทงาน:

งานประจำ

• ResponsibilitiesUnder the direct supervision of the Humanitarian Affairs Officer (Head of HFU), and overall supervision of the Head of office, the incumbent is required to perform the following functions: 1.Ensure adequate grant and programme management support to the Humanitarian Financing Unit (HFU), especially in the HFU-related activities, this includes overseeing the functioning of grant and programme management activities of the HFU for a portfolio of projects (normally defined geographically), including quality assurance of narrative proposals and project budgets in complian ...
• Required Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• English UN Level II UN Level II UN Level II UN Level II
• Thai UN Level II UN Level II UN Level II UN Level II Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods. Special Notice Candidates must be Thai nationals. Appointment against this post is on a local basis; candidates shall be Thai nationals and will be recruited in the country or within commuting distance of the ESCAP office. If no suitable local candidate is identified, Thai nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to Bangkok in the event of an employment offer. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Summary: The Execution Team Manager is responsible for end-to-end orchestration of service delivery and project execution across multiple customer engagements. This role ensures plans are translated into action, timelines are met, risks are mitigated, and quality standards are upheld while managing a team of coordinators/engineers to consistently deliver on commercial and operational commitments.
• Responsibilities: 1) Planning & Orchestration Translate scope and commercial commitments into executable work plans (Schedules, resource plans).
• Coordinate cross-functional stakeholders (Sales, Tender, Engineering, Field Services, Vendors) to align dependencies and deliverables.
• Run daily/weekly execution cadences and maintain an accurate activity tracker.
• 2) Delivery Management Own execution timelines, milestones, and critical paths across concurrent engagements.
• Track progress against plan; proactively escalate and resolve bottlenecks (resourcing, materials, approvals).
• Ensure standardized delivery playbooks, checklists, and SIOPs are used and continuously improved.
• 3) Quality, Risk & Compliance Implement quality gates, acceptance criteria, and change controls.
• Maintain risk registers and mitigation plans; ensure incident post-mortems and lessons learned are captured.
• Uphold compliance with safety, regulatory, and contractual obligations (incl. customer SLAs and local regulations).
• 4) Financial & Commercial Control Monitor execution budgets, burn rates, and margin; support change orders and variation claims.
• Validate timesheets, materials, and vendor invoices; ensure accurate cost capture and forecasting.
• Partner with finance on accruals, revenue recognition readiness, and month-end close inputs.
• 5) People Leadership Lead, coach, and develop an execution team.
• Set clear goals and KPIs; conduct regular performance check-ins and skills development plans.
• Build a culture of accountability, safety, and continuous improvement.
• 6) Stakeholder Communication Provide clear status reporting to internal leaders and customers.
• Facilitate readiness reviews, go/no-go gates, and customer acceptance.
• Manage escalations with urgency and transparency; maintain strong customer relationships.
• Who will you report to? Services Operations Director.
• What qualifications will make you successful for this role? Bachelor s degree in Engineering, Operations Management, Business, or related field (Master s preferred).
• 7-10 years of experience in service delivery, operations, or project execution; at least 3 years in people management.
• Proven track record executing multi-site or multi-customer engagements in a fast-paced environment.
• Solid knowledge of project execution methodologies (e.g., PMP/PMI, Lean, Agile/Kanban experience an advantage).
• Strong data literacy: proficiency with Excel/Sheets, project tools (MS Project, Smartsheet), dashboards (Power BI/Tableau).
• Excellent communication Thai and English capable of driving alignment across technical and commercial stakeholders.
• Core Competencies Execution Excellence: Converts plans into results; anticipates risks; drives disciplined follow-through.
• Operational: Uses SIOPs, metrics, and root-cause analysis to improve throughput and quality.
• Leadership & Coaching: Builds high-performing teams; sets clear expectations; develops talent.
• Customer Orientation: Balances speed and quality; manages expectations; ensures outcomes meet commitments.
• Problem Solving: Data-driven, structured thinker; comfortable with ambiguity and complex constraints.
• Stakeholder Management: Aligns diverse teams; resolves conflicts; communicates crisply and credibly.
• Key Performance Indicators (KPIs) On-Time Delivery (OTD): % milestones achieved as planned.
• Schedule Adherence / Cycle Time: Variance to baseline schedule; average execution lead time.
• Cost Performance & Margin: Variance to budget; contribution margin per engagement.
• Quality & Rework Rate: Defect density, first-time-right %, number of post-acceptance issues.
• Customer Satisfaction (CSAT/NPS): Survey scores and qualitative feedback.
• Change Control Effectiveness: % approved change requests captured vs. scope creep.
• Team Engagement & Retention: eNPS, attrition rate, skill uplift metrics.
• Safety/Compliance: TRIR (where applicable), audit findings, corrective actions closed.
• Tools & Systems MS Project or Smartsheet; Jira/ServiceNow (or similar).
• Power BI/Tableau for dashboards.
• Microsoft 365 (Teams, SharePoint, Planner).
• ERP/Finance tools for cost tracking and accruals.
• Travel Up to 30% (customer sites, vendor facilities, regional coordination)
• Advantages & Nice-to-Have Industry experience (e.g., telecom, ICT, industrial services, field operations).
• Vendor and subcontractor management exposure.
• Certifications: PMP, Lean Six Sigma Green Belt, Agile/Kanban, ITIL (as relevant).
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

ทักษะ:

Assurance, Good Communication Skills, Power BI, English

ประเภทงาน:

งานประจำ

• You will be the Champion of Quality for the country and may lead or support the region s coordination on some core initiative or process.
• You are to have a sound knowledge of management systems, codes, and standards and stay updated on any changes. It's crucial for you to keep the various functions of our department aware of these updates and follow up with implementation where required.
• You will be dedicated to guiding and educating all personnel within the organization on quality requirements based on our established management system. This means prov ...
• You will be responsible for disseminating quality details and information from the business and region in a timely manner, following the appropriate lines of communication. This ensures that we are all on the same page and can address any key topics or issues promptly.
• You will be responsible for the coordination of quality initiatives or core process that is key to the business KPIs.
• Stakeholder Management.
• You will be responsible for timely engagements with our internal and external stakeholders, ensuring all quality requirements and interfaces throughout the lifecycle of any activity or project is completed satisfactorily.
• You will be committed to actively participating in all meetings and engagements related to Business and Region quality initiatives.
• You will collaborate closely with our Business and region focal points to ensure that all applicable requirements are effectively implemented across our business in the country or within our designated scope.
• Audits and Reviews.
• You will be responsible for planning and performing internal management system audits and project audits in accordance with the Audit Plan that is agreed with the Region EQS Head and work closely with our Region Coordinator and Business focal Points as applicable.
• You will be responsible for planning, coordinating, and facilitating all external audits. These may include audits from second parties such as Corporate Business or assurance function, third party audits comprising of customers, regulatory bodies, and accreditation bodies. All actions that arise from these audits shall be closed out satisfactorily.
• Management System.
• You will be responsible for the country s quality management system, ensuring that our system aligns seamlessly with Region, Business and SE Global procedures and standards.
• Periodically, perform gap analysis to ensure that Quality Management structure between SE Global, Business, and Region is perfectly aligned.
• You will drive continuous improvements to our procedures and standards. Any changes to these procedures and/or standards shall be communicated promptly to ensure everyone is fully informed and can implement them accordingly.
• Training.
• Provide training on quality core processes for internal personnel and contractors and training records are maintained appropriately.
• Non-Conformance (NC) Management.
• Good understanding of NC Management end to end process.
• Facilitates and guides all relevant personnel / functions on NC management including NCC reporting.
• Facilitates and guides all relevant personnel / functions on NC Root Cause Analysis.
• Ensure corrective and preventive actions (CAPA) where applicable are appropriate to the context of the root causes.
• Ensure effective implementation of corrective actions and follow up to assess the effectiveness of those corrective actions.
• Reporting.
• Ensuring that internal and external Quality reporting is not only accurate and complete in accordance with stipulated requirements but also timely.
• Continuous Improvement.
• You are expected to be always proactive and seek out ways and mechanisms to improve our quality. In our continuous drive for excellence, Lean Management, simplification, digitalization, and innovation are crucial elements that we must integrate into our processes.
• Having knowledge and experience in Lean Management and/or Six Sigma is essential and would be an added value. These methodologies not only help streamline and simplify our operations but also foster a culture of innovation and efficiency.
• What You Bring.
• Education: Bachelor's degree in engineering or a related field, such as Quality. A master s degree, in Engineering, Quality management or related field would certainly be an added advantage.
• Experience: Good hands-on experience in the field of Quality Management. This experience should encompass both Quality Assurance and Quality Control,.
• Non-Conformance (NC) Management: Has sound knowledge of NC Management which includes understanding the classification of non-conformances, containment, and correction of these non-conformances, ensuring that we address the immediate problem and prevent it from escalating.
• RCA Knowledge: Proven hands-on experience on Root cause analysis with the ability to thoroughly investigate and establish the underlying causes of the non-conformances, developing effective corrective actions that address the root of the problem to prevent recurrence and where applicable pursuing with constructive preventive actions to prevent occurrence in other areas or within other entities.
• Language: Good communication skills, particularly in English, both written and spoken. As we operate within a global environment, seamless communication is critical to our success and collaboration within the region, across corporate functions and different regions.
• Leadership: You should be leading, guiding, and collaborating with various functions and disciplines on all matters related to quality. This includes providing guidance and support to ensure that everyone is well-versed in quality fundamentals and essentials relevant to their domain, including implementation of quality practices at the forefront.
• Auditing:Holds a Lead Auditor Certificate in ISO 9001 or, at the very least, an Internal Auditors Certificate. Additionally, having experience in EHS auditing will be considered a significant advantage.
• Analytical Skills: Has the ability to analyze and solve Quality problems or issues with a focus on continuous improvement is essential. A good understanding of applicable Quality Standards and codes requirements is also crucial, as this ensures our operations adhere to all relevant requirements.
• Standards and Codes: Having sound knowledge of quality management systems and an understanding of integrated management systems will be an added value.
• Energy or Oil and Gas Experience: Has Experience within the energy sector, power plants, or oil industry is essential, as this allows for bringing domain-specific insight into the role.
• Reporting: Has a strong foundation in comprehensive Quality reporting, particularly experience using Power BI, would be highly beneficial.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Working with international team and diverse cultures.
• Provide flexible and hybrid working arrangement!.
• Readily available learning platform to support your learning growth!.
• https://jobs.siemens-energy.com/jobs.