เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Human Resources Development, Human Resource Management

ประเภทงาน:

งานประจำ

• การวิเคราะห์ความต้องการในการฝึกอบรมด้านการบริการ.
• ออกแบบและพัฒนาโปรแกรมการฝึกอบรม หลักสูตร และสื่อการสอนในงานด้านบริการ.
• ออกแบบมาตรฐานการบริการ หลักสูตรการฝึกอบรม การจัดทำ Work Shop และการสัมมนา ทั้งแบบตัวต่อตัวหรือผ่านแพลตฟอร์ม เพื่อให้มั่นใจว่าการฝึกอบรมมีประสิทธิภาพ.
• การประเมินประสิทธิผลของโปรแกรมการฝึกอบรมผ่านข้อเสนอแนะ การประเมิน และตัวบ่งชี้ประสิทธิภาพหลัก ทำการปรับเปลี่ยนที่จำเป็นเพื่อปรับปรุงผลการฝึกอบรม.
• จัดทำงบประมาณในการฝึกอบรม.
• ตรวจสอบโปรแกรมการฝึกอบรมทั้งหมดสอดคล้องกับข้อกำหนดด้านกฎระเบียบและมาตรฐาน.
• เก็บรักษาบันทึกการเข้าร่วมการฝึกอบรม ประสิทธิภาพ และการรับรองสำหรับพนักงานทุกคน.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารทรัพยากรมนุษย์, รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ทำงานด้าน HR อบรม 5 ปีขึ้นไป.
• มีทักษะการแก้ไขปัญหาและตัดสินใจ.
• มีทักษะการให้คำปรึกษาแนะนำ.
• มีความรู้ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
• มีความรู้ด้านกระบวนการปฏิบัติงาน และการบริหารการเรียนรู้และพัฒนา.
• มีความคิดสร้างสรรค์และนวัตกรรม.
• สามารถปฏิบัติงานภายใต้สภาวะกดดันได้.
• PTG Energy Public Company Limited.
• 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
• www.ptgenergy.co.th.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Oracle, SQL

ประเภทงาน:

งานประจำ

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Procurement, Compliance, English

ประเภทงาน:

งานประจำ

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Mechanical Engineering, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Provide day to day installation, maintenance, and repair of all facilities in the data center.
• 24x7 shift work responsibility when qualified and designated.
• Provide requested reporting and documentation.
• Support of facility, development, and construction teams.
• Perform tasks as assigned by DC operation manager.
• Respond to customer requests, power, cooling, and facility audits.
• First tier investigate any power, communication, or cooling anomalies.
• Attend assigned meetings and training.
• Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
• Provide technical escort when needed.
• Job Qualifications.
• Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
• Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
• Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Oracle, English

ประเภทงาน:

งานประจำ

• To carry out and lead audit work assigned by the audit managers to achieve the AAP.
• To carry out special / investigation audit assigned by the audit manager.
• To identify and allocate tasks, co-ordinate, monitor and consolidate the work of the audit team.
• To supervise and lead the audit team to ensuring conformity with Internal Audit Manual in all phases of the audit process.
• To document, evaluate and test systems and controls to assess the adequacy and effectiveness of internal controls, compliance with policies and procedures, reliability, and integrity of information, safeguarding of assets and etc.
• To attend entry conference with auditee s management to discuss on the audit process and audit work.
• To develop and discuss findings, recommendations, and timelines for corrective action with responsible personnel of auditee.
• To attend exit meeting with auditee s management to discuss on the audit findings identified during audit.
• To prepare and finalise the draft audit report after audit work and submit to audit manager for review.
• To discuss with GCAE and Audit Managers for major risks or audit findings identified during audit.
• To track the follow up process to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
• Prepare and preserve the various documentations for audit work such as working papers, audit program, supporting evidence, permanent file, current file, circulars, minutes, office memo and etc. for audit manager s review.
• Bachelor s degree or higher in Finance, Accounting or Auditing or related fields.
• More than 3 years experience in external or internal audit and related.
• Preferably proficient in Oracle or any other related Accounting System. Working knowledge in Auditor; highly proficient with ERP configurations e.g. SAP and Oracle. Ability to apply best practices of one ERP system in other ERP systems.
• Able to work to upcountry or overseas.
• Certifications such as CIA or CPA or CPIAT will be advantage.
• Good command of English and computer software (MS word, Excel, Power point).
• Knowledge of auditing policies, standards, and procedures, and financial recordkeeping procedures, laws, regulations, and standards.
• Understand complex operations from a broad perspective.
• Ability to work effectively with any others, to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to provide technical guidance, training, and coaching to end users.
• Ability to develop, plan, and implement short- and long-range goals, develop and implement audit plans and schedules.
• Ability to persuade and influence others, to motivate others and promote teamwork and mentor any others, and to provide effective feedback.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Procurement, Compliance, GMP, English

ประเภทงาน:

งานประจำ

• Executes engineering processes ensuring that quality products are delivered on-time at competitive cost.
• Development, implementation, and constant adjustment of effective maintenance concepts.
• Ensuring and permanent further development of a flexible and appropriate structure for maintenance services and projects aimed at constantly increasing the efficiency and productivity of the plant facilities.
• Monitors KPIs for engineering processes, progress against project schedules, budgets, and recommends allocation of resources as required to accomplish goal.
• Build and apply a system of continuous improvement to associated assets.
• Maintains up-to-date knowledge of technical development and trends in the field of expertise to be able to analyse technology, resources, and market demand to plan and assess the feasibility of project.
• Responsible for the planning, conception, performance comparison and project planning of investments in the plant. Guarantee of conformity with applicable national and European standards and directives. Checking the functionality according to factory standards and the state of the art.
• Coordinates direct projects making detailed plans to accomplish goals and directing the integration of technical activities, while driving continuous improvement of processes, quality and cost to maintain profitability and competitiveness.
• Support for the test companies and coordination of the test dates with the adjacent departments.
• Planning and implementation of all measures to eliminate identified defects.
• Follow-up of laws and regulations that affect the facilities in responsibility, as well as the implementation of any changes.
• Responsibility for the procurement of technical materials and management of the plant's spare parts store.
• Management and organization of the department. Analysis, constant review, and adjustment of the training level of the employees in relation to the service requirements and the state of the art.
• Development of operating instructions for the operating personnel of the systems in the subordinate area.
• Organization of safety instructions for subordinate employees.
• Encourage and monitor employee performance. Leading, motivating, and developing subordinate employees.
• Perform other duties as assigned by superior 17. Compliance the regulations and standard of the company (e.g., GMP, ISO 50001, ISO45001, ISO22716, etc.).
• YOUR SKILLS.
• Bachelor and/or master s degree.
• Min. 7 years experiences in manufacturing. Engineering with emphasis in Mechanical and/or Electrical Engineering is preferred.
• Engineering Management experience required.
• Project Management Experience required.
• Minimum of five (5) years' work experience in manufacturing is preferred.
• Process Engineering experience required - process improvement, etc.
• Fluent communication in English.
• MS Office, MS Outlook.
• Finance - working with capital expenditure.
• Production.
• Digitalization and Optimization.
• Continuous improvement and Lean Manufacturing.
• Excellent organizational and leaderships skills.
• Analytical thinking and problem-solving skills.
• Strong decision-making skills and a results-driven approach.
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
• JOB ID: 24068051 Contract & Job type: Regular - Full Time Contact information for application-related questions: [email protected] Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Chemical Engineering, Teamwork, English

ประเภทงาน:

งานประจำ

• Design competency framework: FC list, FC dictionary, JCP, Learning solution mapping FC), assessment and assurance work process.
• Advice technical development competency framework with area of expert and training activities for refinery staffs (including new recruited).
• Analyze gap closing plan for individual assessment result lead to technical training needs.
• Execute technical competency assurance management system as plan.
• Capture knowledge transferring into competency dictionary for refinery staffs.
• Perform and align refinery staff competency of the assessment method related with non-refinery staff both Functional and Soft competency.
• Deploy competency assurance system: assessment guide book, learning module, work books, and practice to support refinery staff.
• Proactive facilitate supervisor coaching by line manager for refinery staff.
• Coordinate with line manager to prepare and advice training need for gap closing plan (IDP).
• EDUCATION (FOR RECRUITMENT).
• System engineer (prefer Industrial or Chemical Engineering).
• Science (prefer Industrial Science) or any application Engineering i.e. Chemical Engineering or related to Engineering Management.
• EXPERIENCE (FOR RECRUITMENT).
• Preferable Bachelor/Masters' degree in Human Resources or application Science or Engineering in related field with experience 3-5 years of competency development, HR system development, or any other related areas of expert in Industrial.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• Good teamwork, communication, motivation an adaptability.
• Fluency in Thai and English communication.
• Basic knowledge of computer program; Microsoft office: Word, Excel, etc.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Legal, Work Well Under Pressure

ประเภทงาน:

งานประจำ

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
• Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
• Communicate expectations to employees and provide timely updates.
• Provide subject matter expertise in handling escalated customer calls as needed.
• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
• Stay current on internal work processes, policies and procedures. Attend required manager development training.
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
• Candidate Profile.
• Associate's degree in related field with two to four years of relevant experience preferred.
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
• Work well under pressure and follow through on items to completion.
• Strong communication skills, both written and verbal.
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
• Ability to mentor, coach and provide direction to a team of employees.
• Willingness to work a flexible schedule.
• Career Level Description.
• Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
• Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
• Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
• Support and manage the program together with other Team Leaders and Managers.
• Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
• Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
• The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

ทักษะ:

Business Development, Research, Accounting, English

ประเภทงาน:

งานประจำ

• proactively assisting in managing several clients while reporting to managers and above.
• training and leading staff.
• directly establishing effective working relationships with clients.
• contributing to the development of your own and your team s technical acumen.
• keeping up to date with local and national business and economic issues.
• being actively involved in business development activities to identify and research new or existing client opportunities.
• continually developing internal relationships and your PwC brand..
• A bachelor or master s degree in accounting (a CPA qualification is a plus).
• Excellent communication skills.
• Strong command of English.
• Ability to multi-task.
• Project management skills.
• Creative thinking, a thirst for knowledge, confidence and sound business sense.
• We thank all applicants for their interest. But please note that we ll only contact short-listed candidates.
• Minimum years experience required.
• 3 years.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree - Accounting Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Day to day support on help desk Methodology consulting to the practice.
• Collect and identify the current practical issues from the practice to data analytic and reporting.
• Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
• Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
• Perform the file review for coaching purpose and gathering practical issues.
• Provide the formal consultation to practise on ad-hoc basis.
• Provide the activities related to audit efficiency improvement.
• Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
• Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
• Manager level.
• At least 5 years of work experience in audit filed.
• Good service mind and communication skill.
• Good technical skills, including knowledge of auditing standards.
• Ability to write professionally in English.
• Good teamwork and interpersonal skills.
• Strong presentation and teaching skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Automation, Python

ประเภทงาน:

งานประจำ

• Work with stakeholders throughout the organization to understand data needs, identify issues or opportunities for leveraging company data to propose solutions for support decision making to drive business solutions.
• Adopting new technology, techniques, and methods such as machine learning or statistical techniques to produce new solutions to problems.
• Conducts advanced data analysis and create the appropriate algorithm to solve analytics problems.
• Improve scalability, stability, accuracy, speed, and efficiency of existing data model.
• Collaborate with internal team and partner to scale up development to production.
• Maintain and fine tune existing analytic model in order to ensure model accuracy.
• Support the enhancement and accuracy of predictive automation capabilities based on valuable internal and external data and on established objectives for Machine Learning competencies.
• Apply algorithms to generate accurate predictions and resolve dataset issues as they arise.
• Be Project manager for Data project and manager project scope, timeline, and budget.
• Manage relationships with stakeholders and coordinate work between different parties as well as providing regular update.
• Control / manage / govern Level 2 support, identify, fix and configuration related problems.
• Keep maintaining/up to date of data modelling and training model etc.
• Run through Data flow diagram for model development.
• EDUCATION.
• Bachelor's degree or higher in computer science, statistics, or operations research or related technical discipline.
• EXPERIENCE.
• At least 5 years experience in a statistical and/or data science role optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis, Expertise in advanced Analytica l techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
• Expertise in advanced analytical techniques such as descriptive statistical modelling and algorithms, machine learning algorithms, optimization, data visualization, pattern recognition, cluster analysis and segmentation analysis.
• Experience using analytical tools and languages such as Python, R, SAS, Java, C, C++, C#, Matlab, SPSS IBM, Tableau, Qlikview, Rapid Miner, Apache, Pig, Spotfire, Micro S, SAP HANA, Oracle, or SOL-like languages.
• Experience working with large data sets, simulation/optimization and distributed computing tools (e.g., Map/Reduce, Hadoop, Hive, Spark).
• Experience developing and deploying machine learning model in production environment.
• Knowledge in oil and gas business processes is preferrable.
• OTHER REQUIREMENTS.

ทักษะ:

Digital Marketing, Google Ads

ประเภทงาน:

งานประจำ

• Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google, and other paid advertising platforms.
• Contribute to Crimson s paid digital marketing activity across multiple countries, working with Crimson s regional digital marketing managers, country managers, local area marketing teams, and the global digital marketing team to drive for results.
• Build, test, and optimize paid ad campaigns to consistently improve performance.
• Analyse and report on campaigns, A/B tests, leads, and revenue and ROAS.
• Leadership and Initiative.
• Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
• Test and launch new paid digital channels.
• Share digital marketing knowledge with global digital marketing team and local marketing teams.
• Digital Campaign Execution.
• Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
• Select and design A/B tests to consistently improve knowledge and results.
• Consistently track leads, lead progress, and sales/revenue generated from your activities.
• Analysis and Reporting.
• Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
• Contribute in developing Crimson s global digital marketing best practices and knowledge base.
• What personal qualities are we looking for?.
• Technical Experience.
• At least 1-year experience in a digital marketing role or similar.
• Experience in executing and building Facebook Ads, Google Ads campaigns.
• Soft Skills.
• Growth Mindset.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
• Ability to productively and efficiently collaborate with a globally dispersed team.
• Analytical and problem-solving skills.
• Exceptional learning agility.
• Why work for Crimson?.
• Flexible working environment, you will be empowered to structure how you work.
• Option to work from our many locations/remotely around the globe (role dependent) with us!.
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• 1,000 training budget per year- we love to level up!.
• Psychologist on staff.
• Impressive fireside chats and workshops to help the team continuously level up.
• Radical Candour is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe!.
• If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam email folder for correspondence from Team Tailor.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Legal, ERP, English

ประเภทงาน:

งานประจำ

• Ensure compliance with legal and company safety and environmental regulations to provide a safe, eco-friendly working environment.
• Integrate sustainability practices into health, safety, and environmental policies and procedures.
• Lead by example to achieve accident-free workplace.
• Develop and execute health and safety plans, incorporating preventative measures and addressing risks proactively.
• Lead initiatives to reduce the plant s carbon footprint and energy consumption, aligning operations with corporate sustainability goals.
• Develop and implement programs to minimize waste, increase recycling, and optimize resource usage.
• Cultivate a culture of safety and environmental responsibility through employee training, awareness programs, policy enforcement and community engagement initiatives.
• Monitor and address safety risks or incidents, taking corrective and preventive actions promptly.
• Regularly monitor and report on environmental impact metrics, driving continuous improvement in sustainability performance.
• Collaborate with internal and external stakeholders to explore innovative solutions for sustainable manufacturing processes.
• Plant Operations and Production Management Plan, organize, and oversee daily plant operations to meet production goals and customer expectations.
• Optimize production capacity, flexibility, and asset utilization while minimizing unnecessary costs.
• Ensure equipment availability, reliability, and sustainability to maintain seamless operations.
• Oversee production output, product quality, and on-time delivery, ensuring alignment with company standards.
• Lead and coordinate maintenance activities to minimize equipment downtime, maximize capacity utilization, and optimize production output. Focus on reducing Mean Time Between Failures (MTBF) by effectively utilizing our Maintenance Management software.
• Collaborate with other department managers to achieve manufacturing objectives effectively.
• Monitor operational performance, analyze data, and implement corrective actions as needed.
• Develop and manage operational budgets (OPEX), ensuring cost control and financial accountability.
• Maintain and update operational ERP modules (e.g., BOM, routes, costs) for process efficiency.
• Process Improvement and Innovation Analyze production processes to improve safety, quality, productivity, and reliability while reducing waste and costs.
• Implement Lean Manufacturing, Just-In-Time (JIT), and other efficiency-enhancing methodologies.
• Propose and execute continuous improvement initiatives, modernization projects, and CAPEX investments.
• Oversee the implementation, testing, and performance measurement of new equipment and tools.
• Drive the industrialization of new products and modifications to existing processes.
• Quality Control Collaborate with Quality Managers to understand customer requirements and ensure high-quality production standards.
• Implement and enforce Quality Management Systems (QMS) aligned with Group standards.
• Promote a zero-defect mindset through effective quality control practices and continuous training.
• Resolve quality issues impacting production or customer satisfaction swiftly and effectively.
• Management and Leadership Lead internal communication by sharing company strategy, goals, and plant performance updates with employees.
• Enforce the company s Performance Management System, including setting KPIs, regular feedback, and career development plans.
• Work with HR to create learning and development pathways for team members.
• Develop workforce technical skills in key areas: robotics, industrial IT, preventive maintenance, advanced electrical and mechanical maintenance.
• Propose and implement organizational changes, staffing plans, and payroll budgets aligned with strategic goals.
• Build a culture of collaboration, continuous improvement, and accountability within the team.
• Nuclear Safety Ensure that nuclear safety is taken into account in decision making and actions, and that it always takes precedence over any other consideration.
• Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
• Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
• Ensure that key operational and technical positions are filled by competent and knowledgeable persons that are empowered to speak openly.
• Adopt and encourage a questioning attitude, particularly when choices, or lack thereof, are presented.
• Challenge unsafe decisions, acts, behaviors, and conditions.
• Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
• Communicate transparently to the Board of Directors any issue which might compromise nuclear safety, including any human, technical or organizational issue.
• IT and Systems Integration Standardize and harmonize operational modules (e.g., BOM, routes) across industrial sites.
• Develop and deploy standardized reports to monitor performance and enhance data-driven decision-making.
• Leverage ERP and IT systems to support operational efficiency and reporting.
• Automation and Smart Manufacturing Develop and implement automation strategies to improve operational efficiency, productivity, and safety.
• Identify and prioritize opportunities for robotics, artificial intelligence (AI), and advanced manufacturing technologies to enhance plant performance.
• Lead the integration of smart manufacturing systems, ensuring seamless operation with existing equipment and IT infrastructure.
• Collaborate with cross-functional teams to automate repetitive tasks, reduce human error, and streamline workflows.
• Monitor and evaluate the performance of automated systems, driving continuous improvement through data analytics and predictive maintenance.
• Build technical expertise within the team to support the implementation and maintenance of automation technologies.
• Stay informed of emerging trends in Industry 4.0 and smart manufacturing, proposing initiatives to maintain a competitive edge.
• Ensure automation solutions align with sustainability goals by optimizing energy use and reducing waste.
• Qualifications Master s degree in Mechanical, Industrial, Manufacturing, Production Engineering, or related field.
• Additional certifications in Lean Six Sigma, Supply Chain Management, or Production and Inventory Management (e.g., CPIM) are a plus.
• A minimum of 10 years of experience in plant management or similar roles, including at least 5 years of proven success in team leadership in a manufacturing environment.
• Extensive knowledge of production processes, quality control systems, safety protocols, and supply chain management.
• Demonstrated success in implementing productivity enhancements, cost-saving measures, and safety improvements.
• Hands-on experience with Lean Manufacturing and Just-In-Time principles.
• Familiarity with technical drawings and the ability to translate them into actionable production plans.
• Experience in budget management, CAPEX planning, and resource allocation.
• Excellent command of English, both written and spoken, with the ability to communicate effectively at all organizational levels.
• Proficient in ERP systems for manufacturing operations and inventory management.
• Advanced skills in Microsoft Office Suite.
• Familiarity with production planning software and other digital tools used for process optimization is a plus.
• Key competencies: Exceptional leadership, communication, and organizational skills, with the ability to inspire and guide teams toward strategic goals.
• Strong analytical skills with a track record of data-driven decision-making and continuous improvement initiatives.
• Ability to manage multiple priorities effectively, adapt to dynamic environments, and meet tight deadlines.
• Strategic thinking and problem-solving skills to align plant operations with company objectives.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting, Negotiation, English

ประเภทงาน:

งานประจำ

• Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
• Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
• Evaluates internal controls and accounting systems; recommending areas of improvements.
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
• Understanding our clients unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
• Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
• Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
• Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor or master s degree in Accounting or related field.
• For Senior Audit Level - At least 2 years of relevant experience in ฺBanking industry.
• For Manager Audit Level - At least 6 years of relevant experience in ฺBanking industry.
• Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
• Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
• Ideally, you ll also have.
• Similar experience in Big 4 is preferred.
• As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

XML, English

ประเภทงาน:

งานประจำ

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Purchasing, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Lead and supervise building technicians..
• Provide training and direct technicians in charge of restoration, replacement, and maintenance of assigned assets..
• Assign responsibilities to technicians in charge to achieve satisfactory performance of assigned assets..
• Provide knowledge and develop technical potential as needed..
• Coordinate with the building manager to meet property service needs to the satisfaction of both building owners and tenants..
• Assist the building manager in covering cost control within the scope of the contract..
• Plan the budget for maintenance work..
• Managing budgets and expenses related to construction projects and ongoing maintenance..
• Manage purchasing Procure and import spare parts and materials as needed..
• Be available 24 hours a day for emergency contact from assigned building..
• Manage purchasing Procure and import spare parts and materials as needed..
• Be available 24 hours a day for emergency contact from assigned building..
• QUALIFICATIONS: Bachelor s degree in engineering, Mechanical or Electrical Engineering.
• Experienced in taking care of Maintenance of high-rise buildings for at least more than 5 years.
• Have good knowledge of high-rise building engineering systems.
• Have problem-solving and leadership skills.
• Able to communicate in English will be given special consideration.
• Has a License for Professional Practice.