- No elements found. Consider changing the search query.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Cloud Computing, Product Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Receive escalated technical issues from Frontline Support Engineers.
- Analyze complex problems to diagnose root causes.
- Develop and implement advanced solutions using your knowledge of products and services.
- Collaborate with product engineering teams to identify and resolve product defects.
- Document solutions and knowledge base articles for future reference.
- Stay up to date on the latest features, tools, and best practices of cloud industry.
- Provide technical guidance and mentorship to Frontline Support Engineers.
- Job Qualifications.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum 5 years of experience in technical support.
- Proven experience in a supervisory or management position.
- Proven ability to troubleshoot and resolve complex technical problems.
- In-depth knowledge of market cloud products and services.
- Having relevant cloud technical certifications is a plus.
- Experience with cloud troubleshooting methodologies.
- Excellent communication and interpersonal skills.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
ERP, Oracle, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
- Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
- Helping to define and influence the future technical direction for the evolution of client solutions.
- Supporting the deployment of client solutions into production.
- Build and deploy applications.
- Works mostly independently within task guidelines established by management.
- Perform work based on defined processes and provide feedback on process improvements as appropriate.
- Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
- Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
- Respond to tech inquiries via email, through online chats, over the phone, or in person.
- Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
- At least 1-year experience in Customize On Oracle Fusion Cloud.
- At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
- Working experiences from areas of integration, report, or form developments.
- Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
- An understanding of software development best practices, and a desire to see them implemented.
- A desire to constantly learn and upskill your abilities.
- The ability to absorb new technical information and apply it effectively.
- Able to deal with and handle difficult situations and work under time constraints.
- Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
- Positive attitude and empathy for others.
- Nice to have: experience in the Oracle Fusion Cloud.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Safety Management, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
- Develop and implement technical safety work plans, activities and budget in accordan ...
- Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
- Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
- Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
- Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
- Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
- Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
- Key Accountabilities (Continued).
- Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
- Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
- Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
- Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
- Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
- Able to work at site locations (domestics / International), Fit to work offshore.
- Other duties assigned by supervisor or manager.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Chemical Engineering or related fields.
- Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
- Minimum 3 years experience in oil and gas industry onshore or offshore.
- Good understanding of oil and gas exploration and production process.
- Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
- Good knowledge of industry codes, standards and legislation on SSHE aspect.
- Strong leadership skills and good communication skills.
- Good command of spoken and written English.
- Strong analytical skills.
ประสบการณ์:
6 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures the supply of utilities to the site.
- Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment.
- Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings.
- Responsible for maintaining all documents and records regarding facility performance.
- Provides support of local and/state authorities where appropriate.
- Knowledge/Skills/Competencies.
- Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
- Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
- Basic knowledge of building operating systems.
- Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator s licenses and / or certifications.
- Knowledge of personal computers and Windows applications.
- Excellent knowledge of quality standards.
- Ability to effectively communicate with a variety of internal customers.
- Physical Demands.
- Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
- Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
- Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds.
- Typical Experience.
- Four to six years of relevant experience.
- Typical Education.
- Additional courses after High School, or an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Confirm that the construction and equipment of a process are in accordance with design specifications.
- Assure that adequate safety, operating, maintenance and emergency procedures are in place.
- EDUCATION.
- BSC. In Chemical Engineer, Loss management Engineer or Fire Engineer or Safety Engineering at least 10 years experience of practical orientated.
- EXPERIENCE.
- High level of expertise, experience and judgment to influence current and future company fire protection engineering plans, fire and safety engineering, technical standards, specification and design practices.
- Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
- Knowledge of risk analysis, process safety management, major incidents investigation and safety audits.
- Excellent communication and interpersonal skills.
- Strong analytic thinking and problem-solving skills.
- Proficient in Microsoft, PHAST, PHA-Pro applications.
ทักษะ:
Sales, Contracts
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Own the entire Ericsson Radio Network products portfolio for the market area. Identify promising leads and cultivate potential opportunities at a strategic level and influence the vision and strategy of our customers through thought leadership.
- Responsible for requirements management, roadmap management, new product introduction planning, localization of product marketing and value creation arguments.
- To build a proactive organization that seeks out new business opportunities, drives short- and long-term initiatives based on customer dialogue and establish trust and ...
- Work with multiple Customer Unit (CU) or KAM organizations by driving opportunities to deals.
- Secure that the Networks team is close to the customer at all levels, from initial engagement to final acceptance.
- Perform resource and competence planning to ensure the availability of required competence.
- Drive knowledge management and thought leadership across the market area, and work with global business units to share and gain knowledge relevant for business.
- Other tasks.
- Develop required technical and soft skills, periodically perform resource dimensioning based on sales funnel and financial forecasts to support business in MOAI.
- Analyze internal operations, OKR/ KPIs and identify areas of process enhancement and productivity improvements.
- Maintain and build trusted relationships with key customers, partners, internal and external stakeholders.
- Drive all Ran Engagements, RFP RFI across MOAI.
- Work in close cooperation with inter department Network Services, commercial management, supply organization, core and cloud teams via structured cross collaboration teams, driving sales, contracts, deployments, and ensure best TCO, Network capabilities.
- The skills you bring in.
- University degree in Engineering or equivalent. Master degree considered an advantage.
- 18 plus years of proven success in Network RAN Product Management, presales, Radio and Baseband design, and business analytics.
- Strong personal track record of sales and sales support experience.
- Deep understanding of sales process, models, and strategy.
- Strong track record in leading a high energy, customer-centric and performance driven organizations.
- Financial acumen and skills.
- Strong cultural awareness and excellent language skills to enable communication throughout the organization.
- Change Management and Transformation skills.
- Excellent interpersonal, social and presentation skills.
- Good relationship within the Business Units, Product owners and customer organization will be an added asset.
- Strong communication and value argumentation skills.
- Strong leadership skills.
- Why join Ericsson?.
- At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
- Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
- We are proud to announce Ericsson Singapore have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
- Primary country and city: Singapore (SG) || Singapore.
- Req ID: 756018.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Software Development, DevOps, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will serve as the first point of contact to support those seeking technical assistance.
- You will solve urgent, customer-specific issues using in-house support tools.
- You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
- You will ensure that all issues and their resolutions are properly logged and documented.
- You will identify major, elusive, and recurrent issues that impact clients.
- You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
- Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
- Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
- At least one year of experience working in technical support roles.
- Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
- Self-motivated, eager to solve problems, and driven to completion.
- A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
- Fluent in written and spoken English.
- This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- As an SMC Azure Sales Specialist focusing on Infrastructure and Security, you are a business leader with technical expertise working with our most important Corporate Managed Customers. Located in country, you will lead a virtual team of Sales, Technical, and Services resources to help customers evaluate their Cloud Strategy and Digital & AI Transformation plans and recommend solutions that meet their requirements. You will build and maintain relationships with customers, influence long-term strategic direction and act as a trusted advisor, driving engagement at the C-suite level w ...
- This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your Cloud & AI expertise.
- Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
- Scaling and Collaboration Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell; identifies and supports on-boarding new partners by researching and discussing customer scenarios; provides feedback to OCP on partner gaps; develops joint proposals and consumption plans with partners; contributes to developing partner strategies to address gaps in partner capabilities. Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners. Role Model Microsoft Values Treats others with fairness and respect, and shows empathy and compassion. Models compliance and represents the Microsoft Values and the One Microsoft culture. Sales Execution Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams); collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; collaborates with other teams (e.g., account teams) and services to build pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed. Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals; has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services; creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement. Identifies customer business needs and technology readiness; contributes to the development of solutions in collaboration with internal teams, partners, and services; proposes prioritized solutions that align with customers' needs; articulates the business value of proposed solutions. Proactively builds external stakeholders' mapping; collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business. Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners; identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders. Implements strategies to accelerate the closing of deals; contributes input on strategies to drive and close prioritized opportunities; coaches junior team members in deal plan execution; implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Technical Expertise Collaborates with the "compete" global black belts (GBBs) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication; proactively provides analysis of the competitive landscape in supported solution area; evaluates opportunities and makes recommendations on pursuit or withdrawal. Sales Excellence Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation. Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory. Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities. Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team. Deliver Results Through Teamwork Drives the execution of projects by identifying customer and operational needs, setting priorities, removing barriers and obstacles, and allocating resources. Partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.
- Required/minimum qualifications Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience. Additional or preferred qualifications 3+ years of solution sales or consulting services sales experience Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
ทักษะ:
SAP, Compliance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree in computer engineering, Computer Science or a relevant field; certifications in SAP or specific SAP applications are advantageous.
- Proven experience in the management, optimization, and support of enterprise-level SAP applications.
- Strong technical knowledge of SAP applications, integration technologies, and best practices.
- Proficiency in SAP application security measures, compliance requirements, and data protection.
- Excellent problem-solving skills and the ability to diagnose and resolve complex SAP application-related issues.
- Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.
- Detail-oriented with a commitment to documentation and best practices.
- Ability to adapt to evolving technology trends and maintain a proactive approach to SAP application management and optimization.
- Project management skills for executing SAP application-related initiatives.
- The Enterprise Application Specialist for SAP role is integral in maintaining and enhancing the performance, functionality, and security of SAP applications, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for SAP-related escalations from functional teams.
- ROLE & RESPONSIBILITY.
- Application Management: Oversee the administration, configuration, and maintenance of enterprise-level SAP applications through SAP Basis and SAP Functional team to ensure their availability and reliability.
- Integration and Interoperability: Facilitate the integration of SAP applications with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.
- Application Enhancement: Collaborate with business units to identify opportunities for improving SAP application functionality, streamlining processes, and enhancing user experience.
- Vendor Relations: Engage with SAP application vendors and suppliers, manage relationships, and negotiate contracts to ensure the efficient operation of SAP software solutions.
- User Support: Provide technical support and issue resolution for end-users, working to resolve SAP application-related problems promptly and efficiently.
- Security and Compliance: Implement and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with industry regulations and internal policies.
- Documentation and Training: Create and maintain comprehensive documentation of SAP application configurations and procedures. Develop and deliver training programs to empower users and maximize the value of SAP applications.
- Performance Monitoring: Continuously monitor SAP application performance, diagnose and address issues, and optimize resource utilization to improve overall efficiency.
- ROLE & RESPONSIBILITY.
- Upgrades and Patch Management: Plan and execute SAP software upgrades and patches, ensuring applications remain up-to-date with the latest features, enhancements, and security fixes.
- Change Management: Manage changes to SAP applications, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.
- Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical SAP applications to minimize downtime.
- Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in SAP application performance and usage.
- Focal Point for Escalations: Act as the focal point for SAP-related escalations from functional teams, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
XML, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide point of contact for customers and support over tickets regarding cytric product and queries.
- Provide Support & Consultation as SME through phone, emails & chat in case required.
- Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
- Designing test scenarios for problem cases, performing error analyses.
- Create documentation.
- Provide prompt assistance in the area of customer care.
- Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
- Appropriately escalate issues to leadership and other teams.
- Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
- Assist the team lead with documentation and processes.
- Serve as an escalation point in resolving customer service issues within the scope of a specialist.
- Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
- Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
- Contribute business through reports and analysis (e.g. forecast),.
- providing qualitative feedback when needed.
- Analyse customer's business, operational and technical requirements (e.g. for internal reports).
- Support process improvement opportunities to drive operational efficiencies.
- Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
- Create documentation for internal and external use with incident resolution and/or training.
- Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
- Create and conduct training sessions when needed for a variety of audiences.
- Any other tasks assigned by your line manager in accordance with your skills and experience.
- Candidate profile.
- Minimum 3 years experience in working with Cytric.
- Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
- understanding of the Travel/Tourism Business.
- previous work experience in Customer Service or other relevant experience with strong technical affinity.
- Previous technical Customer Support experience.
- Solid PC and operating systems experience.
- Network knowledge.
- Log (xml) reading experience.
- Fluent in English.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
ทักษะ:
Sales, Procurement, Contracts
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for Order Entry and Sales pipeline/ funnel of the Gas Services - Distributed business in Thailand for your accounts, across the four Product Lines as applicable for Gas Turbines and Compressors.
- Directly responsible for key activities with customers including relationship building across levels, outage planning and clarity, and understanding willingness and ability to spend on maintenance, procurement and approval processes and key decision making criteria and timelines.
- Sometimes responsible for critical initiatives such as push for CAPEX decisions by the customer for modernization & upgrades, special topics like fuel flexibility, Long Term Service Agreements etc.
- Together with the Team Lead, responsible for local pricing decisions, particularly on price to win, and taking into account wall-to-wall cost and profitability requirements.
- Ensure and improve customer satisfaction.
- Participate in defining and driving mid to long term strategy and growth plans for the business.
- Program Planning and Management.
- Work with customers for development of long term relationships and associated contracts and service agreements.
- Drive customer voice in alignment with project and execution teams to ensure customer expectations are met and promises are delivered.
- Clearly understand customer processes and communicate within our organization in order to best align with customer requirements to ensure smooth delivery of business targets.
- Create, optimize and drive systems within the team (such as data quality and clarity, adoption of online collaborative tools, streamlined meetings and information exchange etc) and collaborate with other teams.
- Financial Planning and Management.
- Actively participate in and demonstrate ownership of your sales pipeline and data clarity.
- Inform and participate in fleet clarity and market evaluation process.
- Be responsible for reasonable forecast accuracy and pipeline clarity.
- Drive profitable growth - evaluate opportunities against cost.
- Work closely with commercial counterparts to ensure accurate and timely reporting and order execution.
- What You Bring.
- Bachelor's Degree in Engineering or equivalent.
- Minimum of 7 years relevant work experience & exposure in various duties/functions in complex/ matrix organizations - ideally in industries related to rotating equipment/ aftermarket business.
- Proven ability in a client facing role in the industrial application segment (e.g., oil & gas, petrochemical, pulp & paper and distributed power generation), preferably in sales or execution (project management, technical support etc).
- Experience in consistently achieving ambitious business targets for an extended duration of time.
- Demonstrable evidence of successful projects or service business execution and Contracts management experience in rotating equipment (preferred).
- Strong experience in handling and delivering on organizational priorities such as collaborative culture, EHS, customer satisfaction, people growth and development, forecast accuracy etc.
- Distinct customer orientation and ability to find and implement creative solutions.
- Organized approach to pipeline management and prioritisation.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- The Sales Distributed team in Thailand comprises of the Team Lead - Sales Distributed, 3 Area Sales Managers and 2 Sales Support Specialists.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
ทักษะ:
Industry trends, Scrum, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
- Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
- Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
- Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
- Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
- Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
- Oversee the development, configuration, and deployment of ServiceNow applications and modules.
- Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
- Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
- Assist in the creation of effort estimates, solution blueprints, and implementation plans.
- Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
- Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
- Provide guidance and mentorship to junior developers and technical teams.
- Lead project teams, ensuring that resources are effectively utilized and project goals are met.
- Stay updated with the latest ServiceNow features, enhancements, and industry trends.
- Skills and attributes for success.
- To qualify for the role you must have.
- Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
- Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
- Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
- Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
- Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
- Experience with Agile/Scrum methodologies.
- Familiarity with ITIL processes and frameworks.
- Ideally, you ll also have.
- Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
- Any ServiceNow mainline certification.
- We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
ทักษะ:
Sales, Business Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales role in software sales.
- Experience with security solutions or security software product.
- Experience selling to enterprise sector.
- Preferred qualifications:Experience in promoting cyber security solution and cloud-based security solutions.
- Understanding of broad range of security and networking technologies.
- Ability to work with sales engineers and customer technical leads to inventory existing software, define migration plans, and build business cases for migrations.
- Ability to provide accurate forecasting to the reporting manager regularly.
- Excellent leadership, influencing, and relationship development skills.
- Ability to communicate in Thai and English fluently in order to engage and support customers.
- As a Security Sales Specialist, you will help grow cybersecurity business by building and expanding relationships with customers. You will work with customers to deliver business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You'll lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying innovative ways to multiply impact. In this role, you will have shared responsibility to uphold and grow a team culture. You will partner with internal Google Cloud Platform Sales teams to grow their security businesses and drive overall value for Google Cloud Platform.
- Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- ResponsibilitiesBe responsible for new business development via prospecting, qualifying, promoting, and closing software and hardware solutions, services, and products.
- Create and manage the channel partner network for products under the distribution product portfolio together with the Regional Channel Sales Manager.
- Provide account management to an existing territory and be responsible for quarterly and annual business goals.
- Manage client relationships through all phases of the business cycle providing a consultative solutions based sales process.
- Develop expertise in the entire Google Cloud's security portfolio (including Mandiant solutions and services) and be able to articulate product features, use cases, and differentiate them from the competition.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
- 1