เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Oracle, SQL

ประเภทงาน:

งานประจำ

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Product Owner, Finance, Procurement, English

ประเภทงาน:

งานประจำ

• Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
• Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
• Identify problem/challenge and recommend right solution/workaround solution.
• Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
• Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
• Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
• Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
• Support the Lead Growing the technology team both business/technical knowledge.
• Bachelor's Degree in Computer Science or Engineering or Accounting IT.
• 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
• Call handling experience in project management and development lift cycle experience.
• Good Microsoft Office skills (Excel, Word, PPT).
• Excellent English skill.
• Project management and communication skills.
• Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
• Ability to prioritize and execute in high-pressured environment.
• Strong ability to analyze user requirements, make recommendations and implement solution .
• Strong problem solver with ability to lead the team to push the solution and progress.
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Oracle, SQL, Payroll

ประเภทงาน:

งานประจำ

• มีหน้าที่ในการดูแลทีม และให้บริการลูกค้าเกี่ยวกับการแก้ไขปัญหา และ ให้บริการฝึกอบรมแก่ลูกค้า.
• ให้คำแนะนำช่วยเหลือทีมงานในการแก้ไขปัญหาและบริการให้แก่ลูกค้า.
• ติดตามและดูแลการให้บริการให้แก่ลูกค้า ( ลูกค้า SAAS และ On Premise ) ให้เป็นไปตาม SLA และ Availability ที่กำหนด.
• จัดทำ Monthly Report เกี่ยวกับการให้บริการต่างๆ แก่ลูกค้า และ สรุปการใช้ระบบงานเป็นประจำทุกเดือน เพื่อจัดส่งให้ลูกค้า.
• สื่อสาร / เสนอแนะการปรับปรุง Software Product ให้แก่ทีมพัฒนาระบบ และแนะนำการใช้งานอย่างมีประสิทธิภาพให้แก่ลูกค้า.
• ปริญญาตรีหรือปริญญาโท สาขาสถิติ วิทยาการคอมพิวเตอร์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ในการทำงานทางด้าน Software Support อย่างน้อย 5 ปี และ มีประสบการณ์ในตำแหน่งผู้จัดการ หรือหัวหน้าทีม Support อย่างน้อย 2 ปี.
• ทักษะทางเทคนิคสามารถแก้ไขปัญหาทางด้าน Application Software และปัญหาทางเทคนิคได้.
• มีประสบการณ์ในการใช้ระบบงาน HR หรือ Payroll.
• มีประสบการณ์ในการใช้ ฐานข้อมูล Oracle และ SQL Command.
• มีความสามารถในการบริหารและจัดการทีมงาน, มีทักษะในการสื่อสารระหว่างบุคคลเป็นอย่างดี, มีจิตสร้างสรรค์ ในการแก้ไขปัญหาและให้บริการลูกค้าเป็นอย่างดี.
• ลากิจปีละ 5 วัน.
• ลาพักร้อนปีละ 10 วัน สะสมไปปีถัดไปได้ไม่เกิน 5 วัน ( อายุงานครบปีถึงสามารถใช้สิทธิได้).
• ตรวจสุขภาพก่อนเริ่มงาน / ประจำปี.
• ประกันชีวิต / อุบัติเหตุ (OPD/IPD).
• กองทุนสำรองเลี้ยงชีพ (กสิกร).
• เงินเลี้ยงสังสรรค์ เดือนละ 100 บาท.
• เบี้ยขยัน เดือนละ 500 บาท เป็นแบบขั้นบันได สูงสุด 12,000 / ปี (บางตำแหน่ง).
• งานเลี้ยงสังสรรค์ (ปีใหม่ / ท่องเที่ยวประจำปี / วันเกิดนาย เลี้ยงและทำบุญบริษัท).
• สวัสดิการเงินช่วยเหลือ+พวงหรีด งานศพ (พนักงานและครอบครัว) / กระเช้าเยี่ยมกรณีคลอด และ เจ็บป่วยนอนโรงพยาบาล.
• ลาวันเกิด ถ้าไม่ลาสามารถขอคืนเป็นเงินได้ 1 วัน (ตามฐานเงินเดือนสูงสุดไม่เกิน 5,000).
• กิจกรรม เป่าเค้กวันเกิด.
• โบนัสปีละ 2 ครั้ง.
• ปรับเงินเดือนประจำปี.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

SAP, ERP, iOS, Management

ประเภทงาน:

งานประจำ

• Configure, implement, and support SAP Service and Asset Manager (SAP SAM) solutions for enterprise clients.
• Collaborate with stakeholders to gather requirements, design processes, and deliver customized SAP SAM solutions.
• Integrate SAP SAM with SAP S/4HANA, SAP ERP, and SAP Business Technology Platform (BTP).
• Develop and enhance mobile app functionality using SAP BTP SDK / MDK (iOS/Android).
• Lead the deployment of SAP SAM solutions, ensuring offline capabilities, safety measures, and compliance requirements.
• Understanding on related process to work order management, asset management, and inventory processes as per SAM process.
• Coordinate with cross-functional teams for cross functional topic to align SAP SAM functionalities with business goals.
• Train and support end-users in utilizing SAP SAM and related tools effectively.
• 4 and above years of hands-on experience with SAP solutions, primary area SAP SAM, with integration to secondary area: SAP PM (Plant Maintenance), and SAP MM (Materials Management).
• Strong understanding of SAP BTP architecture and tools like SAP Integration Suite, SAP Analytics Cloud, and SAP BTP SDK.
• Experience in designing and delivering mobile application solutions in an SAP environment.
• Knowledge of asset-intensive industries such as utilities, manufacturing, or oil and gas is preferred.
• Proficient in business process analysis and translating functional requirements into technical designs.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with SAP MDG processes, example in managing and synchronizing asset and material master data are a plus.
• SAP certifications in relevant modules (e.g., SAM, BTP, MDG) are a plus.

ทักษะ:

Sales, VMware, Cloud Computing

ประเภทงาน:

งานประจำ

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

ทักษะ:

Risk Management, English

ประเภทงาน:

งานประจำ

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

ทักษะ:

Procurement, Compliance, English

ประเภทงาน:

งานประจำ

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Mechanical Engineering, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Provide day to day installation, maintenance, and repair of all facilities in the data center.
• 24x7 shift work responsibility when qualified and designated.
• Provide requested reporting and documentation.
• Support of facility, development, and construction teams.
• Perform tasks as assigned by DC operation manager.
• Respond to customer requests, power, cooling, and facility audits.
• First tier investigate any power, communication, or cooling anomalies.
• Attend assigned meetings and training.
• Assist in ensuring customer compliance with GSA Acceptance Usage Policy (AUP).
• Provide technical escort when needed.
• Job Qualifications.
• Must be familiar with safety requirements and OSHA regulations or Thailand safety regulations.
• Basic understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, DC power systems, ATS/STS units, PDU units, air handling units, cooling towers, and fire suppression systems.
• Familiar with Interpret wiring diagrams, schematics, and electrical drawings.
• Ability to express ideas clearly, concisely, and effectively with contractors performing maintenance or upgrades on systems installed in the data center environment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to analyze and make suggestions for problem resolution.
• Solve problems with good initiative and sound judgment.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Finance, Accounting, Problem Solving, English

ประเภทงาน:

งานประจำ

• Design and establish methodologies to conduct process assessments and business process mapping;.
• Establish a systematic way to maintain a business process inventory and central repository;.
• Collaborate with finance process owners across different finance functions such as R2R, O2C, P2P;.
• Identify the process improvement opportunities such as reducing process waste, utilizing digital solutions and streamlining processes;.
• Enhance current workflows or design new workflows that improve efficiency, scalability and accuracy;.
• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
• Develop tracking tools and measures to drive continuous improvement initiatives;.
• Develop and deliver business case justification for process improvement initiatives;.
• Coordinate and lead discussion with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
• Ensure new processes are fully well deployed and embedded;.
• Co-lead with team managers to plan and strategize for the process improvement plan;.
• Train team members on how to run finance optimization processes to ensure team members are well equipped with necessary skills and knowledge;.
• Support ad-hoc request/tasks.
• Bachelor's Degree in Finance, Accounting, or related discipline;.
• Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence;.
• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
• Solid experience in Business Process Management.
• Experience in building process inventory from scratch is a plus.
• Basic understanding of accounting principles and financial statements.
• Lean Six Sigma or any Lean Process certification is a must;.
• Minimum 2 years' experience in people management;.
• Strong logical thinking and problem solving skills;.
• Excellent communication and stakeholder management skills, strong English is a must;.
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
• Ability to think out of the box and challenge the status quo;.
• Data driven and process oriented;.
• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment.
• Practitioner Certification#CertifiedBusinessProcessProfessional#LeanPractitioner.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประเภทงาน:

งานประจำ

• Collect and organize data from various sources, Ensure the accuracy, completeness, and consistency of data for analysis
• Maintain and update datasets, ensuring that they remain current and relevant.
• Apply statistical techniques and data analysis methods to interpret complex datasets.
• Identify trends, patterns, correlations, and anomalies within the data that can inform business decisions.
• Use data visualization tools (e.g., Tableau, Power BI, or Excel) to create interactive charts, dashboards, and graphs that present key insights.
• Communicate findings clearly through visual representation, making complex data easier to understand for non-technical stakeholders.
• Prepare and present reports summarizing data analysis, trends, and recommendations.
• Create regular performance reports, including key performance indicators (KPIs), to track business performance.
• Identify business problems that can be addressed through data analysis.
• Provide actionable insights and recommendations to improve business processes, performance, or strategy.
• Work closely with other departments (e.g., marketing, sales, finance, operations) to understand their data needs and provide analytical support.
• Collaborate with data scientists, business analysts, or IT teams to ensure data is captured, processed, and analyzed correctly.
• Continuously improve analytical processes and methodologies to increase efficiency and accuracy.
• Other job which may assign by Asst. Manager / HOD.
• Problem solving skills
• Negotiations skills
• Time management skills
• Familiar with any management system
• Advanced skills in operating computer office programs
• Good command of English and be able to correspondence with oversea
• Good personality, diligent, willing to work hard, self responsibility and honest.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Chemical Engineering, Teamwork, English

ประเภทงาน:

งานประจำ

• Design competency framework: FC list, FC dictionary, JCP, Learning solution mapping FC), assessment and assurance work process.
• Advice technical development competency framework with area of expert and training activities for refinery staffs (including new recruited).
• Analyze gap closing plan for individual assessment result lead to technical training needs.
• Execute technical competency assurance management system as plan.
• Capture knowledge transferring into competency dictionary for refinery staffs.
• Perform and align refinery staff competency of the assessment method related with non-refinery staff both Functional and Soft competency.
• Deploy competency assurance system: assessment guide book, learning module, work books, and practice to support refinery staff.
• Proactive facilitate supervisor coaching by line manager for refinery staff.
• Coordinate with line manager to prepare and advice training need for gap closing plan (IDP).
• EDUCATION (FOR RECRUITMENT).
• System engineer (prefer Industrial or Chemical Engineering).
• Science (prefer Industrial Science) or any application Engineering i.e. Chemical Engineering or related to Engineering Management.
• EXPERIENCE (FOR RECRUITMENT).
• Preferable Bachelor/Masters' degree in Human Resources or application Science or Engineering in related field with experience 3-5 years of competency development, HR system development, or any other related areas of expert in Industrial.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• Good teamwork, communication, motivation an adaptability.
• Fluency in Thai and English communication.
• Basic knowledge of computer program; Microsoft office: Word, Excel, etc.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Day to day support on help desk Methodology consulting to the practice.
• Collect and identify the current practical issues from the practice to data analytic and reporting.
• Prepare and launch the best practice, Tip & Guidance to the practice along the audit process.
• Join and gather the highlights and content from the Global Assurance Quality - Methodology, Asia Pacific, other levels to make the local communication.
• Perform the file review for coaching purpose and gathering practical issues.
• Provide the formal consultation to practise on ad-hoc basis.
• Provide the activities related to audit efficiency improvement.
• Join the Manager meeting at Group Level to capture and share the Methodology communication and issues between the audit practise and M&T Member.
• Provide the annual training to the practise base on annual Audit Quality Program (AQP) to practise.
• Manager level.
• At least 5 years of work experience in audit filed.
• Good service mind and communication skill.
• Good technical skills, including knowledge of auditing standards.
• Ability to write professionally in English.
• Good teamwork and interpersonal skills.
• Strong presentation and teaching skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Javascript, Data Analysis, English

ประเภทงาน:

งานประจำ

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• 4+ years of experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Software Development, Energetic, Statistics

ประเภทงาน:

งานประจำ

• Own the product from concept to design, specification, implementation, and analysis.
• Gather and synthesize requirements and input from multiple stakeholders (internal product teams, engineers, business teams, etc.).
• Lead in-person conversations with internal customers to understand users, priorities, and feature considerations.
• Demonstrate strong leadership, organizational and execution skills, to drive product development projects from concept to launch, and operate in a fast- paced setting.
• Excellent leadership and communication skills. Expected to be asking questions, listening, driving team alignment, and influencing without authority across all levels of the organization.
• Bridge business and technical worlds very well, a good conceptual problem solver to articulate opportunities and solutions.
• Technical confidence. You'll need to work with senior/lead engineers to balance product velocity and technical debt tradeoffs.
• What You'll Need to Succeed.
• 3+ years technical product management experience in a fast-paced innovative environment, or significant technical management experience.
• 5+ years (in total) of technical experience in one or more areas: Software Engineering / Developer Experience - Software development innovation, engineering tooling products, developer lifecycle management across large organizations.
• Excellent interpersonal skills, energetic, and a self-starter.
• Excellent presentation skills.
• Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs.
• Effective communicator (written and verbal). Able to communicate effectively with both business and technical teams.
• Demonstrated analytical and quantitative skills. You use data to make decisions and are comfortable gathering it yourself or working with others to gather it. (analytics, statistics, SQL, BI tools).
• A problem-solving mindset.
• The ability and positive mindset to "figure things out.".
• This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Procurement, Compliance, GMP, English

ประเภทงาน:

งานประจำ

• Executes engineering processes ensuring that quality products are delivered on-time at competitive cost.
• Development, implementation, and constant adjustment of effective maintenance concepts.
• Ensuring and permanent further development of a flexible and appropriate structure for maintenance services and projects aimed at constantly increasing the efficiency and productivity of the plant facilities.
• Monitors KPIs for engineering processes, progress against project schedules, budgets, and recommends allocation of resources as required to accomplish goal.
• Build and apply a system of continuous improvement to associated assets.
• Maintains up-to-date knowledge of technical development and trends in the field of expertise to be able to analyse technology, resources, and market demand to plan and assess the feasibility of project.
• Responsible for the planning, conception, performance comparison and project planning of investments in the plant. Guarantee of conformity with applicable national and European standards and directives. Checking the functionality according to factory standards and the state of the art.
• Coordinates direct projects making detailed plans to accomplish goals and directing the integration of technical activities, while driving continuous improvement of processes, quality and cost to maintain profitability and competitiveness.
• Support for the test companies and coordination of the test dates with the adjacent departments.
• Planning and implementation of all measures to eliminate identified defects.
• Follow-up of laws and regulations that affect the facilities in responsibility, as well as the implementation of any changes.
• Responsibility for the procurement of technical materials and management of the plant's spare parts store.
• Management and organization of the department. Analysis, constant review, and adjustment of the training level of the employees in relation to the service requirements and the state of the art.
• Development of operating instructions for the operating personnel of the systems in the subordinate area.
• Organization of safety instructions for subordinate employees.
• Encourage and monitor employee performance. Leading, motivating, and developing subordinate employees.
• Perform other duties as assigned by superior 17. Compliance the regulations and standard of the company (e.g., GMP, ISO 50001, ISO45001, ISO22716, etc.).
• YOUR SKILLS.
• Bachelor and/or master s degree.
• Min. 7 years experiences in manufacturing. Engineering with emphasis in Mechanical and/or Electrical Engineering is preferred.
• Engineering Management experience required.
• Project Management Experience required.
• Minimum of five (5) years' work experience in manufacturing is preferred.
• Process Engineering experience required - process improvement, etc.
• Fluent communication in English.
• MS Office, MS Outlook.
• Finance - working with capital expenditure.
• Production.
• Digitalization and Optimization.
• Continuous improvement and Lean Manufacturing.
• Excellent organizational and leaderships skills.
• Analytical thinking and problem-solving skills.
• Strong decision-making skills and a results-driven approach.
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
• JOB ID: 24068051 Contract & Job type: Regular - Full Time Contact information for application-related questions: [email protected] Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

ERP, Oracle, SAP

ประเภทงาน:

งานประจำ

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.