เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Assurance, Project Management

ประเภทงาน:

งานประจำ

• The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
• The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
• Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
• Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
• Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
• Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
• Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
• Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
• Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
• Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
• Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
• Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
• Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
• Improve Customer Acquisition and Retention by service and CRM or CRT Program.
• Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
• Seasoned of project management and stakeholder management.
• Bachelor's degree in business administration, operations management, or a related field.
• Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
• Proven track record of leading and managing teams in a fast-paced environment.
• Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
• In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
• Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
• Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
• Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
• Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
• Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
• Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
• Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
• Company Description.
• Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
• An innovative place to work.
• There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
• An inclusive place to work.
• To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
• We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
• We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
• A rewarding place to work.
• Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
• We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

ทักษะ:

Purchasing, Excel

ประเภทงาน:

งานประจำ

• Support setting up tasks related to SC that involved process rollout for open new stores, Refresh & Rebrand Stores within timeline.
• Focus on the forecasting & replenishment process to make sure the availability of new stores, Refresh & Rebrand Stores achieve on company targets.
• Daily OOS & GAP monitoring during Setting up of rollout period of new stores, Refresh & Rebrand stores.
• Issue Purchasing Order to suppliers & follow up suppliers for delivery confirmation, coordinate to DC & alert to prioritize and focus the stock replenishment process to stores.
• Coordinate to related SC team, Stores setting up and Store manager incase of suppliers insufficient to be the reservation plan of opening new stores.
• Coordinate to Stores Setting up team, DC & Transport team and related HO team for setting up the store master, ordering pattern and key parameter of new stores and coordinate to the IM & SC parameter setting up team.
• Coordinate with related functions (Supply Chain, DC, IM) on item master / item maintenance to make sure whole ordering systems ready for new stores.
• Support team in any assignment from Line manager.
• Experience in Supply Chain or retail business will be the advantage.
• Bachelor s degree or higher in Business Administration, Engineering, Supply Chain, Logistics or related fields.
• Like to communicate and coordinate with people in cross functional.
• Fair analytical and presentation skills.
• Computer literacy especially for Microsoft word and Excel.
• At least 3 years of work experience in Supply Chain, Category management, logistics or in retail business.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Finance, Negotiation

ประเภทงาน:

งานประจำ

• Be the chief steward of the Company, ensuring the company is well positioned in the public marketplace, and building relationships and credibility with financial institutions to provide necessary resources to fund and grow the Company;.
• Be the primary spokesperson for the Company in all interactions with the press, the financial community and the industry s trade associations.
• Develop performance measurements and ensure these metrics are achieved.
• Driving sales growth by anticipating market needs, fostering technical sales, catering to national accounts, and driving market pricing with good margins.
• Increasing manufacturing margin throughout the organization through performance and productivity improvements.
• Management and oversight of all functions of the company. This includes optimizing the company s manufacturing strategy to improve Overall Operational Effectiveness through LEAN initiatives.
• Ensuring appropriate goals and measurable metrics are in place, monitoring performance, and taking action wherever appropriate to ensure the business is meeting the goals in a will do environment.
• Mentoring and developing the senior management team to successfully execute the company strategy. Raising the expectations for timely improvements from the entire management team and transitioning the culture to one that focuses on long-term continuous improvement and profitable growth.
• Working closely with the Stakeholders to evaluate strategic options leading to suitable returns for shareholders. This includes working in conjunction with the Director of Finance to manage the relationships with the banks and other lenders to the company.
• Bachelor degree or above in Marketing, Business or any related fields.
• At least 3-5 years experience.
• Experience of business planning and implementation.
• Good knowledge of sales management/ FMCG management especially Route to Market.
• Good understanding of beverage business.
• Well coordination & negotiation.
• Well MS office skill.
• ประสบการณ์ที่จำเป็น
• ไม่ระบุประสบการณ์ขั้นต่ำ.
• สายงาน
• การตลาด / โฆษณา.
• ประเภทงาน
• งานประจำ.
• เงินเดือน
• สามารถต่อรองได้.

ทักษะ:

Sales, Product Owner, Project Management, English

ประเภทงาน:

งานประจำ

• Determines business needs.
• Identifies, analyzes, and solves product issues.
• Identifies product backlog and keeps re-evaluating the backlog.
• Design how your product will used for both customers and back-office staff.
• Track product performance to analyze the successful completion of short- and long-term goals.
• Track the data/issue/technical log at every stage of the product. Analyze these data/issue logs regularly to make proper adjustments to the product backlog and action plan.
• Understand and identify business needs, suggest and launch impactful projects to help improve business and operational performance, and launch new digital products.
• Develop a plan and approach for UAT and business deployment, including training and documentation.
• User journey and service design - Understanding how to create a proper user journey and service design for digital products/services.
• Bachelor s or master s degree in IT software, business or any other related field.
• 2-3 years of experience in BA roles or Product Owner.
• Having experience in the Retail business / Sales / POS System will be a plus.
• Able to work on site.
• Analyze, Design, Problem-solving skills.
• Project management skill is an advantage.
• Good English skills, both written and verbal communication.
• Sense of ownership You will lead your own product in any direction that makes sense to the business, including fighting through organizational structure barriers with proper adjustment.
• Good interpersonal skills and be able to work with various kinds of people.
• Analytical skills are needed to solve any problem during a typical workday.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Graphic Design, Branding, Microsoft Office

ประเภทงาน:

งานประจำ

• Assist in developing and executing signage strategies that enhance brand visibility and drive customer engagement.
• Ensure that signage reflects current promotions, brand messaging, and visual standards.
• Oversee the design, production, and installation of signage for new stores and store renovations, ensuring adherence to project specifications, deadlines, budget and marketing plan.
• Work closely with the construction team to plan, design, and install signage.
• Assist in managing the budget for signage projects, ensuring cost-effectiveness while maintaining high-quality standards.
• Ensure all signage complies with regulations, safety standards, and company policies.
• Conduct regular audits of signage across all locations to ensure consistency and quality.
• Monitor and evaluate the effectiveness of signage placements and make recommendations for improvements.
• Track and analyze signage performance metrics to assess impact on customer behavior and sales.
• Bachelor s degree in Marketing, Graphic Design, Business Administration, or a related field.
• 2-4 years of experience in retail signage, visual merchandising, or a related role.
• Strong understanding of branding, signage design principles, and retail marketing.
• Proven ability to manage multiple projects simultaneously and work under tight deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite and familiarity with design software is a plus.
• Strong organizational skills and attention to detail.
• Able to travel across all locations.

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Responsible for the overall success of retail operations driving sales, reinforcing operations, and store leadership management & development.
• Strategy, execution, evaluate and development plan for maximize productivity.
• Analyze and review store management team and Retail team's performance and Improve their KPI growth and succession planning.
• Develop mid- and long-term strategies in order to achieve growth projections.
• Effectiveness work together with sales team to evaluate and measure sales performance to meet or exceeds business goals.
• Deep drive analysis reports and provide action plan to generate more performance present to management.
• To define and implement processes to optimize the productivity of the sales force. Link all processes and results.
• To work with the training team in setting up an official format for OTJ training program and develop a holistic training curriculum to build Staff capabilities to achieve their goals.
• Providing guidance and mentoring to other field staff.
• Conducting the department store visit to ensure that the company maintains staff engagement or employee relations and highlight staff s performance issues.
• Awareness and perfection of the merchandising in stores through auditing stores for standards in sales, operations, customer service standards, and merchandising as well as policies and procedures.
• Able to work relocate for the position managing LOFT Stores (Siam Discovery, Siam Paragon, ICON Siam)..
• Bachelor s degree in business administration or related field.
• At least 10 years of experience in Sales or acting as Sales & Retail Operations is a must.
• Very in-depth retail understanding and ability to influence with strong commercial awareness.
• Ability to juggle multiple priorities and work in a challenging environment.
• Able to understand and analyze profit and loss for proposing commercial action,.
• Strong business acumen and analytical skills.
• Excellent interpersonal, written and presentation skills.
• Problem solving skill.
• Work under pressure.
• Excellent communication skills and ability to engage various audiences across multi-cultures.

ประเภทงาน:

งานประจำ

• Ensures all policies and procedures are effectively implemented and consistently followed in stores.
• Reviews and updates the store operation manual to ensure efficient and effective operation.
• Provides customer service at high and consistent level across the store network.
• Recommends and implements local sales initiatives and store sales incentives.
• Ensures that staff and stock levels are appropriate for sales maximization.
• Achieves sales growth consistent with the company business plan.
• Sets discretionary store expenditures and manages costs within approved budget.
• Manages and motivates store team to increase sales and ensure efficiency.
• Plans and directs store staffing to consistently provide excellent customer service.
• Develops the store team with succession plan to deliver the company growth.
• Performs all aspects of people management including recruiting, appraisals, induction and recruitment, goal setting and performance management.
• Ensures store environments are safe, clean and friendly to work and shop.
• Contributes to overall company performance.
• Handles special projects as required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Thai male or female.
• Minimum 5 years of experience in retail/hypermarket business is a must.
• Minimum 3 years in branch management level.
• Demonstrate a high sense of urgency and always do what s right for customers.
• Entrepreneurial spirit, a vision for the excellent service store.
• Good command of English and computer literacy.
• Able to work in nationwide.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Construction Monitoring, Safety Management, English

ประเภทงาน:

งานประจำ

• Performing all duties in compliance with plant policies, procedures, rules and regulations on operations, safety, conduct, and housekeeping.
• Protecting the owner s investment in machinery, equipment and facilities by exercising care, skill, training and knowledge.
• Continually check all phases of the operation for difficulties or irregularities, troubleshooting as necessary.
• Report discrepancies in operation and/or conditions in a timely manner to O&M Engineer and General Manager.
• Submit daily reports on facility operations. Maintain journals, logs, and various reports.
• Perform other duties as assigned by O&M Engineer and General Manager.
• Job Qualifications.
• Diploma of Technician or equivalent experience or higher.
• Able to work 12-hour shifts.
• Computer literate in Microsoft Word, Excel and Power Point.
• Have a driving license.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Metro and Vicinity area.
• Ensure compliance with policies and processes:Safety, Health, Environment, Security.
• Controls Integrity Management Systems.
• Retail Operations Manual (formerly known as OIMS) and Site operating procedures.
• Brand Product Integrity Management System (incl. Product Quality).
• Applicable laws and regulatory requirements.
• Own territory performance and provide business analysis and recommendations to maximize value extraction.
• Feedback market intelligence information on trade area, network expansion opportunity, market competitiveness, and any on-site execution issues.
• Conduct regular site visits and provide counseling, guidance and support to the operators to grow the business and sustain retail operations and maximize site profitabilitySteward on-site execution of value proposition offers to deliver superior marketing, promotions to provide customers with best buying experiences.
• Provide guidance for compliance on store merchandising, planograms & promotions (where applicable).
• Secure site operator participation in marketing programs, rent schemes or address other significant issues.
• Support training needs for Site Operator and service station personnel.
• Lead negotiations with site operator on contracts (new/renewal/divestment/compliance) including securing MAP (where applicable).
• Participate in operator/dealer selection, appraisal activities including credit and collections (where applicable).
• Support compliance and risk assessments related activities.
• Seek support from and interface with other functions in addressing issues or implementing initiatives related to the area of expertise (e.g Marketing/Pricing/CR/AM/CS/Credit/Law).
• TM specific activities as may be assigned by the RSM/AM on an ad-hoc basis (e.g. projects or SSHE Lead role).
• Bachelor s degree in Business, Marketing, or related fields with strong academic background.
• Minimum 3-5 years experiences in related field.
• Strong language skills (writing, reading, speaking, listening) in both Thai and English, TOEIC 650+.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Excel, Power point, Service-Minded, Problem Solving, English

ประเภทงาน:

งานประจำ

• Work as operation call center to accept phone call from stores regarding opened issue logs .
• Call stores to ensure issue logs completely solved and closed .
• Record received call details and summarize call report on a daily basis .
• Work as service desk operator to review quality of issue log closure note .
• Able to give advice to HO responsible team on quality of log closure note .
• Continuous improve quality of log answered by responsible team .
• Perform other tasks assigned by Manager.
• Bachelor s Degree in related field. .
• Have experience 1-3 years in store operation improvement / Call Center / Customer Service / SRD / Supply Chain / Commercial.
• Communication skills .
• Presentation skills .
• Good service mind.
• MS office (Word, Excel, Power Point) .
• StoreLine system / RPM / RMS / RMR.