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ที่มีคำว่า senior sales support manager
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อัพโหลดเรซูเม่ของคุณ AI ของเราจะวิเคราะห์และแนะนำตำแหน่งงานที่ดีที่สุดให้คุณ
ทักษะ:
Creativity, Industry trends, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
- works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
- collaborates in devising long-term concepts.
- may include team lead or supervisory responsibilities.
- Complexity.
- contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
- provides regular project status and updates.
- decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
- Experience.
- advanced technical or business skills and special knowledge in one / several areas.
- individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
- Communication builds and maintains partnerships with internal and external customers and partners.
- contributes actively to build common ground for cooperation.
- communicates clear and conveying processes & policies in a way that others can understand.
- communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
- Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
- Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
- Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all SAP promotions and events in the territory.
- Sales Excellence Sell value.
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
- Utilize best practice sales models.
- Understand SAP's competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
- Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams.
- Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
- Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
- Experience in lead role of a team-selling environment.
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
- Direct experiences in Consumer products, Manufacturing and Property Development Industry are required.
- Thai + English language: Fluent, Business Level.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
วันนี้
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
กรุงเทพ, นักวิเคราะห์
,งานสอน / ฝึกอบรม
,กลยุทธ์ / วางแผน
นักวิเคราะห์,งานสอน / ฝึกอบรม,กลยุทธ์ / วางแผน
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Sales, Data Analysis, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Working closely with SFE Manager to develop segmentation and targeting based on sources of data across all stakeholders.
- Deploying call target HCPs to sale teams every cycle.
- Incentive and KPI SchemeResponsibility and accountability for incentive calculation.
- Monitoring and analyzing of KPI and incentive performance to motivate and create competition environment to sale team.
- Delivering report for all stakeholder.
- Sales Force Automation (Veeva)Drive systems and tools simplification.
- Training sale team and all stakeholder in VEEVA.
- Creating and develop dashboard in VEEVA and SFDC.
- Supporting and monitoring all activity in VEEVA.
- Reporting and Data analysisDevelop data analysis, sales tracking data and MSF activities tracking to support recommendations to the sales.
- Deliver reports to all stakeholders (Medical Sales TEAM and cross-functional) on time.
- OtherCollaborative nature and good ability to work in teams. High confidence in presenting to and working closely with senior management colleagues.
- Project management of specific initiatives and ad-hoc analysis in Sales Force Effectiveness matter.
- The experience we're looking for.
- 2-5 years experiences in SFE, Commercial Excellence, or Sales Ops within Pharma/MedTech.
- System Expertise.
- Hands-on experience with Veeva CRM (Vault/CRM) is mandatory.
- Channel Knowledge.
- Will be a plus for having the knowledge of the Hospital Channel (Formularies, Tenders, HCP Segmentation).
- Technical Skills.
- Intermediate to Advance Excel (Pivot, PowerQuery); experience with BI tools (Tableau/Power BI) is a plus.
- Communication.
- Ability to translate complex data into simple "Next Steps" for Sales Directors and Reps.
- The skills for success.
- Place your text here
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
วันนี้
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บันทึก
ยกเลิก
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Sales, Business Development, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Leads the Wholesale Sales function for adidas Thailand, with the primary objective of developing and implementing the Company s Sales strategy and customer plans, fully manage the channel s P&L to achieve sales, margin, and contribution objectives.
- Manage a market leadership position within the prescribed channel through execution of strategy, customer relationships and development of revenue streams.
- Country Leadership position, member of the Senior Leadership team reporting directly into the GM / Country Manager.
- Responsible for exhibiting adidas values, leading culture and developing the pipeline of future leaders.
- Lead team towards delivering sales turnover, margins, and contribution whilst managing sales expense within planned levels.
- Ensure AR collections as per trade terms, DSO objectives and limit bad debts with effective credit management, tracking and credit worthiness of customers.
- Formulate sales development, channel strategies, annual customer plans and ensure execution in line with brand image, presentation and company strategy.
- Develop, negotiate and implement trading terms by customers to drive pay by performance growth, optimizing in-store execution, brand presence, sell-through to represent our brands to consumers according to set standards.
- Build, maintain and expand relationships/ alliances with key customers/ stakeholders, maintaining effective customer service levels to meet order processing, route and order fulfillment.
- Liaise with Marketing team on merchandising support, timely inflow of stocks to service customers, ensuring, prompt action to liquidate old inventory.
- Provide coaching and guidance to the team in achieving their daily responsibilities and objectives.
- Lead and develop digital capabilities within the channel and working model with Wholesale customers.
- Lead Business Development opportunities.
- To lead, develop and influence sales organization.
- To make the right hires into the Wholesale team.
- To set performance objectives, targets, guidelines and assess all reports, and ensure target achievements.
- Develop the functional and interpersonal skills of direct reports to maximize personnel capabilities.
- Manage all reports as an integrated team by setting team objectives, targets and guidelines to build a stronger team.
- Ensure smooth cooperation and alignment between all direct reports and all interfaces.
- Measure and deliver own team s KPIs.
- Report on market trends and competitors in the area.
- Provide realistic business plans and forecasts on KA business performance, take mid-long term planning into consideration.
- Manage Sales working budgets in conjunction with the Brand team.
- Trade inventories within prescribed corridors.
- To observe both global and local policies and procedures in all dealings;.
- Support SEA changes and direction;.
- Perform other tasks as may be assigned from time to time.
- Country Senior Leadership Team.
- SEA Hub Team.
- Wholesale Partners & Distributors.
- KNOWLEDGE, SKILLS AND ABILITIES.
- Ability to think strategically, define business opportunities and problems, understand complex business challenges and formulate effective solutions designed to improve results.
- Demonstrated experience in developing and completing successful financial and business plans for achieving sales, service, and contribution goals in large Retail organizations.
- Strong leadership and coaching skills, and the ability to capitalize on and apply these skills, resulting in the growth and development of managers and employees in the organization.
- Possesses strong interpersonal skills and is able to achieve desired results in a fast-paced, highly competitive, multi-tasking environment.
- Extremely strong in the areas of merchandising and store operations, preferably industry knowledge within footwear & apparel.
- Ability to conduct and analyze research related to consumers, industries, markets, customers and competitors.
- Possess strong organizational, problem solving, negotiation and resolution skills.
- Experience setting a shared vision and direction and building the excitement and enthusiasm needed to engage a wide variety of stakeholders;.
- Experience building organizations with strong teams and truly committed staff - evidenced by employee retention and engagement.
- Bachelor's degree with ten or more years retail management experience.
- Master's degree is an advantage.
- 10+ years managing Sales team, Sales/Account Management, and 5 years Sales Leadership.
- Minimum 7 years experience successfully leading, managing and developing multi store, multi-channel retail teams, B2B, Digital Sales.
- Advanced English and fluent local language.
- Advanced IT Skills (Outlook, Excel, Powerpoint).
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
- BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
- JOB TITLE: Director, Sales BRAND: LOCATION: Bangkok TEAM: Sales STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 541988 DATE: Apr 8, 2026
1 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Creativity, Industry trends, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
- works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
- collaborates in devising long-term concepts.
- may include team lead or supervisory responsibilities.
- Complexity.
- contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
- provides regular project status and updates.
- decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
- Experience.
- advanced technical or business skills and special knowledge in one / several areas.
- individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
- Communication builds and maintains partnerships with internal and external customers and partners.
- contributes actively to build common ground for cooperation.
- communicates clear and conveying processes & policies in a way that others can understand.
- communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
- Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
- Annual Revenue - Achieve / exceed quota targets.
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
- Demand Generation, Pipeline and Opportunity Management.
- Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all SAP promotions and events in the territory.
- Sales Excellence.
- Sell value.
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
- Utilize best practice sales models.
- Understand SAP's competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
- Leading a (Virtual) Account Team.
- Demonstrates leadership skills in the orchestration of remote teams.
- Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
- Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
- Experience in lead role of a team-selling environment.
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
- Thai + English language: Fluent, Business Level.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
2 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
กรุงเทพ, งานขาย
,ขายปลีก
,งานออกแบบ / ศิลปะ / สร้างสรรค์
งานขาย,ขายปลีก,งานออกแบบ / ศิลปะ / สร้างสรรค์
ทักษะ:
Compliance, Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
- Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
- Maximize consultation bookings to enhance customer engagement and loyalty.
- Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
- Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
- Represent the brand(s) at local events (store activations, PR events, masterclasses).
- ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
- Coach Beauty Advisors on makeup expertise and best practices.
- Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
- Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
- Handle customer objections and inquiries effectively and professionally.
- Manage Chat and Shop order processes.
- Stay updated on beauty trends, competition, and makeup innovations.
- Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
- ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
- Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
- Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
- Utilize online tools such as video consultations and chat applications.
- Why us?
- We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.
4 วันที่ผ่านมา
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บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
- Your role at a glance.
- The Client Success Manager is responsible for building and maintaining the client re ...
- This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.
- Acting as the clients trusted advisor they help the client realize value from their relationship with the organization and ensure the client s relationship experience is a positive one.
- This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.
- What we are looking for.
- Revenue
- In-contract growth by up-sell / cross-sell of NTT Ltd services within the Client Success managed account base
- On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base
- Leadership
- Manage a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering NTT Ltd strategic Client Success Management objectives
- Mentor, coach and manage the performance and professional development of their team of Client Success Management professionals
- Continuously upskill and improve the capability of the Client Success Management professionals in line with Client Success Management strategy
- Clients
- Responsible for ensuring the implementation of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
- Work closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements
- Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required
- Develop and maintain relationships with key strategic clients to promote the value of NTT Ltd.'s Client Success Management offer and enhance understanding of clients strategic needs
- Global Client Success Management Practice
- Contribute to the development of Group Client Success Management strategy and oversees resulting regional delivery programmes
- Ensure alignment to the Client Success Management operating model and strategy across the regional Client Success Management community
- Drive pro-active and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice
- Develop and maintain relationships with cross-functional NTT Ltd stakeholders to promote/evangelise the Client Success Management agenda
- Interpersonal skills with the ability to develop and maintain solid stakeholder relationships (across relevant NTT Ltd cross-functional teams and within client environments where necessary)
- Good communication skills (verbal and written) coupled with good questioning skills
- Demonstrates tactical management and leadership skills and drives standards of performance
- Strategic thinking ability coupled with good planning and execution skills
- Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market
- Ability to interpret complex data/reports, derive business insights and define relevant operating responses
- Understanding of NTT Ltd high-level operating model (how we work and which functions are involved)
- Deep understanding of the NTT Ltd services business and commercial service offerings available
- Good knowledge and understanding of IT service environment, service operations and ITIL practices
- Demonstrates an understanding of and the ability to position partnership offerings (i.e. Managed Services, Support Services, Consulting Services and Technical Services)
- Understanding of NTT s approach to Client Success Management, including the strategic direction and operating model
- Tertiary level qualification such as a business management or equivalent degree
- Certification and/or working knowledge of ITIL practice
- Advanced experience in a Managed Services and/or Outsourcing environment
- Advanced experience in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment in a senior managerial role
- Advanced experience in sales and client engagements at senior manager level within a commercial service offering environment.
- As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
4 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Research, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and execute sales strategies to achieve and exceed revenue targets for training programmes and learning solutions.
- Identify and pursue new business opportunities through proactive market research and client engagement.
- Prepare and deliver compelling proposals and presentations to senior stakeholders, including C-suite executives.
- Manage end-to-end coordination of training engagements, ensuring seamless delivery and high client satisfaction.
- Build and maintain strong, long-term client relationships, acting as a trusted advisor on learning and development needs.
- Collaborate with cross-functional teams (e.g. delivery, design, and operations) to ensure alignment and quality outcomes.
- Respond effectively to evolving client needs and market dynamics, demonstrating sound commercial judgment.
- Support marketing initiatives and contribute to strengthening the positioning of Deloitte s learning offerings.
- Your role as a leader
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant and Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Qualifications:Minimum of 5 years experience in training sales, learning solutions sales, or a related commercial role.
- Proven track record of consistently meeting or exceeding sales targets.
- Strong understanding of the Thailand education and/or corporate training landscape.
- Experience in developing high-quality proposals and client-facing materials.
- Ability to translate market insights into actionable sales strategies.
- Familiarity with marketing principles is advantageous, but not required.
- Domain-specific expertise is not mandatory.
- Skills & Competencies:Strong commercial acumen with a results-driven mindset.
- Excellent communication and presentation skills in English (both written and verbal).
- Confident in engaging and influencing senior stakeholders, including C-suite executives.
- Effective project management and coordination capabilities, with strong attention to detail.
- Self-motivated and able to work independently in a fast-paced environment.
- Collaborative team player with the ability to work across functions and geographies.
- Agile and adaptable, with the ability to navigate ambiguity and shifting priorities.
- Demonstrates sound judgment and the ability to think critically under pressure.
- Core Professional SkillsStakeholder Communication & Executive Presence.
- Strategic Thinking & Business Acumen.
- Relationship Building & Business Development.
- Structured Problem Solving.
- Adaptability & Resilience.
- Technical Capabilities:AI & Digital Tool Proficiency Leverages generative AI tools to accelerate proposal writing, research, content creation, and client preparation. Proficient in Microsoft 365 suite (Word, Excel, PowerPoint, Teams, Outlook) for day-to-day work, and comfortable adopting new software and digital platforms to improve productivity and output quality.
- Market Intelligence & Outlook Analysis Reads industry trends, economic signals, and education/training demand shifts to time and position sales.
- Sales & Proposal Development Skilled in structuring winning proposals, pricing logic, and value storytelling.
- Presentation & Deck Design Crafts clear, professional presentations for C-suite audiences.
- CRM & Sales Pipeline Management Tracks leads, forecasts, and manages opportunities systematically.
- Working Conditions:This role is primarily office- and client-based.
- Minimal travel may be required.
- You will be part of a dynamic, fast-paced professional services environment.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 113630In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Legal, Finance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
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- Develop and maintain long-term relationships with strategic accounts, including oncology treatment centers, hospital networks, integrated delivery networks (IDNs), and key opinion leaders (KOLs).
- Develop an in-depth understanding of the patient journey to facilitate timely patient access to innovations through integrated multidisciplinary teams (MDTs).
- Serve as the primary point of contact for assigned accounts, ensuring effective communication and collaboration.
- Conduct regular business reviews to assess account needs, address challenges, and identify opportunities for growth.
- Negotiate contracts, access agreements, and strategic partnerships to maximize mutual value for GSK and its accounts.
- Micromarketing Strategy Implementation.
- Utilize data analytics, local market insights, and segmentation to design and execute micromarketing strategies tailored to specific accounts.
- Collaborate closely with cross-functional teams including marketing, medical affairs, market access, and CGA to ensure alignment between national strategies and local execution.
- Sales and Business Growth.
- Achieve or exceed sales targets for assigned oncology and hematology products within strategic accounts.
- Identify, develop, and leverage growth opportunities through innovative, customer-centric solutions.
- Monitor account performance metrics, analyze trends, and proactively adjust strategies to meet business objectives.
- Provide accurate and timely sales forecasts, account plans, and pipeline updates to the Business Unit Manager.
- Stakeholder Engagement.
- Build and maintain strong relationships with oncologists, hematologists, pharmacy directors, payers, and other healthcare professionals within key accounts.
- Serve as a trusted advisor by providing relevant clinical, scientific, and product insights that support decision-making.
- Represent GSK at oncology and hematology conferences, seminars, and industry events to enhance the company s visibility and reputation.
- Compliance and Ethical Standards.
- Ensure all activities comply with GSK policies, industry regulations, and applicable legal requirements.
- Promote ethical behavior and embody GSK s values of integrity, transparency, and patient focus in all engagements.
- Bachelor s degree in marketing, Business Administration, Communications, or a related field. An MBA or advanced degree is preferred.
- Minimum of 5-7 years of experience and doing current role as manager level, Significant commercial experience (typically 5+ years), with proven experience managing large or strategic accounts in pharmaceuticals, medical devices, healthcare distribution or related industries.
- Strong track record of achieving sales targets, negotiating complex contracts and growing business within key accounts.
- Direct experience in managing therapeutic areas relevant to the role, or in key accounts/SAM roles, is preferred.
- Deep understanding of healthcare customer types (hospitals, chains, distributors, payers), procurement processes, tendering and reimbursement environments.
- Excellent communication, presentation and influencing skills; comfortable engaging with senior executives and multi-disciplinary stakeholders.
- Strong commercial acumen, analytical skills and experience with account P&L, pricing strategies and forecasting.
- Proficiency with CRM systems (e.g., Salesforce, Veeva) and MS Office tools; experience with contract management and analytics platforms is beneficial.
- High level of integrity, commercial judgement and commitment to compliance.
- Work Location
- This role is based in Thailand and requires on-site presence with regular travel to meet key accounts. Hybrid working options may be available depending on business needs.
- Join us in this impactful role and help shape the future of GSK in Thailand.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
- People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
- We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
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ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับsenior sales support manager
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