เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Medium and short-term forecastingCreate medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends.
• Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning.
• Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC.
• Shrinkage planningManage planned shrinkage (external and internal) based on team's capacity.
• Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc..
• Levers planningPlanning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement.
• Planning of demand suppression in the form of demand levers.
• Stakeholder Engagement:Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.
• Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.
• Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Service Delivery Managers and wider WFM team).
• Other non-core tasks:Support new team members and interns.
• Process improvement.
• Other activities as defined by WFM Manager.
• Nice to have.
• Experience in capacity planning within/outside contact center environment.
• What We Offer.
• Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company.
• A clearly defined career path will help you to continuously develop your skills.
• The chance to propose ideas to improve operations based on data and have an impact on the customer experience.
• Relocation package for employees joining from abroad.
• International health insurance.
• Annual performance bonus.
• Discount for Agoda employee booking on Agoda.com.
• Location: Bangkok Based.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Scrum, English

ประเภทงาน:

งานประจำ

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Plan and manage projects to achieve goals within time, budget, and quality standards.
• Coordinate with team members, executives, and clients to ensure smooth project execution.
• Assess risks and provide solutions to resolve issues promptly.
• Analyze data and prepare project status reports for senior management.
• Develop and refine project processes and tools to improve overall project efficiency.
• Job Qualifications (JQ).
• A Bachelor's degree or higher in a related field.
• At least 3-4 years of experience as a Project Manager.
• Strong project management and coordination skills with various stakeholders.
• Excellent problem-solving and decision-making abilities.
• Proficiency in project management tools such as Microsoft Project, Jira, or similar.
• Strong communication skills in both Thai and English.
• PMP or similar certifications are highly preferred.
• At Ignite Idea, we specialize in delivering cutting-edge Digital Transformation, CRM, and customer-centric solutions that transcend conventional methods. With a keen focus on Salesforce, Adobe Document Cloud, and a myriad of other innovative technologies, we offer comprehensive expertise that extends beyond mere implementation..
• Workstyle and Culture.
• Hybrid, Flex Hour, but result oriented!.
• Create a positive and inclusive work environment that fosters creativity and innovation.
• Encourage open communication and collaboration between team members.
• Reward and recognize employees for their hard work and contributions to the company's success.
• Life Insurance.
• Accident Insurance.
• Health Insurance (OPD/IPD).
• Critical Illness Insurance.
• Dental Treatment.
• Support for Education and Certification.
• Vacation Leave/Special Occasion Leave.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Project Management, English

ประเภทงาน:

งานประจำ

• Maximize sales to meet Sales Target and preserve the company s high standards of customer satisfaction.
• Create strong relationships with key customers and help team handle problems to meet customers satisfaction.
• Create strong relationships with key designers to generate sale opportunity.
• Generate sales opportunities for Sales Team.
• Able to work on Saturday or Sunday (day off will be on weekday).
• Female 25-36 years old.
• Bachelor s degreein Business Administration, Marketing or related fields.
• Background in Interior Design or Fine arts would be advantage.
• 2 years experience in retails or sales would be advantage.
• Excellent interpersonal skills, confident, good personality, clear verbal communication and learn quickly in a high intensity environment.
• Good command of English and interpersonal skills (Speaking and Writing).
• Ability to operate MS.Office and Auto CAD (Only for Interior Design Sales Consultant).
• ประกันสังคม.
• วันหยุดตามประเพณี 13 วัน, วันลาพักร้อน 10 วัน/ปี (หลังทำงานครบ 1 ปี).
• เบี้ยเลี้ยง (เฉพาะบางตำแหน่ง เดินทางปฏิบัติงานต่างจังหวัด).
• โบนัสประจำปี (ตามผลประกอบการ).
• ประกันสุขภาพแบบกลุ่ม.
• กองทุนสำรองเลี้ยงชีพ.
• อื่นๆ ตามกฎหมายกำหนด.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Work with the PMO Management to create and establish the processes, templates and toolsets that are the Governance Framework for program and project delivery.
• Manage and coordinate key program and project deliverables to ensure the delivery of business change projects meet agreed business needs enabling the realization of business benefits to our organization.
• Support the delivery of business change projects that implement changes to the Group's operating Model, Business Processes and IT Systems within parameters of cost, tim ...
• Manage and coordinate data gathering, analysis and reporting for key deliverables in the areas of planning, risk and issues, change, configuration management, program financials and communications.
• Analyze data and project information to identify better ways to do business as well as new business opportunities. This information is provided to management to guide their decision-making.
• Developing project plans and ensuring availability and allocation to deliver projects on time within budget and scope.
• Develop status reports and issues that might impact on the project timeline and provide suggestions for solutions.
• Bachelor degree.
• At least 2 years of working experience in Project Management.
• At least 4 years of working experience.
• Ability to follow up on the project status and progress updated with all related stakeholders.
• Ability to promote the image and value of Information Technology.
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• Lao Peng Nguan Building, Tower 1.
• 333 Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.

ประเภทงาน:

งานประจำ

Job Description We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Accounting

ประเภทงาน:

งานประจำ

• Stakeholder Management: Cultivate and maintain strong relationships with key stakeholders, ensuring effective communication, alignment, and collaboration across teams and departments.
• Data-Driven Decision Making: Utilize data insights to guide project strategies, drive business outcomes, and evaluate performance, ensuring decisions are based on solid, measurable information.
• Detail-Oriented: Exhibit meticulous attention to detail in managing complex projects ...
• Building Connections: Develop and foster meaningful relationships within the organization, creating opportunities for collaboration and alignment on project goals.
• Understand and Analyze Data: Interpret complex data to derive actionable insights, translating financial and compliance data into clear, relevant information for stakeholders.
• Presentation Skills: Present complex data and project outcomes in a clear, concise, and compelling manner to stakeholders at all levels, ensuring understanding and engagement.
• Organized and Structured: Manage multiple projects simultaneously with strong organizational skills, maintaining structure and clarity in documentation, timelines, and deliverables.
• Represent Global Accounts in Cross-Functional Forums: Act as the primary representative for Global Accounts in cross-functional meetings, ensuring their needs and priorities are effectively communicated and addressed.
• Cross-Departmental Project Leadership: Lead and coordinate projects that involve multiple departments, ensuring cross-functional collaboration, timely execution, and successful project delivery.
• Project Management: Manage the end-to-end lifecycle of projects, including planning, execution, monitoring, and closing, ensuring projects are completed on time, within scope, and on budget.
• 5+ years of project management experience, ideally in tech / e-commerce industry with some finance operations and business analysis experience.
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, etc.) and close coordination with business, IT & Product Teams.
• Extensive stakeholder management experience and ability to influence people.
• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable).
• Ability to thrive in a fast-paced, dynamic, multicultural, and high intensity environment.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls.
• Attention to details, self-motivating with continuous improvement mindset. High learning agility. Ability to ask the right questions to ensure speed and accuracy.
• Excellent written and verbal communication, organizational and planning skills with solid interpersonal skills.
• High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen.
• Equal Opportunity Employer.
• Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
• By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ทักษะ:

Assurance, Compliance, Risk Management, English

ประเภทงาน:

งานประจำ

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107526In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Java, RESTful, Web Services, English

ประเภทงาน:

งานประจำ

• Designing, developing, and maintaining integration & Architecture solutions.
• Ensuring seamless data flow across the organization.
• Working closely with other developers, and business stakeholders to understand requirements and deliver high-quality integration solutions.
• Understanding of RESTful and SOAP web services, data transformation, and error handling.
• having excellent problem-solving skills, be detail-oriented, and have the ability to work in a fast-paced environment.
• Ensuring our integration & Architecture solutions are efficient, scalable, and secure.
• Applying integration technologies and have a proven track record of delivering successful projects.
• Design and develop large integration solutions.
• Create and manage APIs.
• Integrate various systems and ensure seamless data flow.
• Collaborate with developers and business stakeholders.
• Understand and translate business requirements into technical solutions.
• Perform data transformation and error handling.
• Ensure integration solutions are efficient, scalable, and secure.
• Conduct code reviews and provide feedback to team members.
• Troubleshoot and resolve integration issues.
• Document integration processes and solutions.
• Participate in Agile development processes.
• Develop and maintain unit and integration tests.
• Optimize performance of integration solutions.
• Ensure compliance with security and data protection standards.
• Monitor and maintain integration environments.
• Participate in continuous improvement initiatives. Requirements.
• Bachelor s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in JAVA developer and Java-script framework.
• Proficiency in Any JAVA Platform and JVM.
• Experience with Micro-service management and /distributed messaging queue.
• Strong understanding of RESTful and SOAP web services.
• Experience with data transformation and error handling.
• Excellent problem-solving skills.
• Ability to work in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience with Agile development processes.
• Knowledge of security and data protection standards.
• Ability to troubleshoot and resolve integration issues.
• Strong attention to detail.
• Experience cloud platforms (e.g., AWS, GCP) is a plus.
• Knowledge of Java, XML, JSON, and SQL.
• Experience with CI/CD tools and processes.
• ability to document technical solutions and processes.
• Experience with performance optimization.
• Good in English, both written and spoken.

ทักษะ:

Project Management, SAP, English

ประเภทงาน:

งานประจำ

• The management of the complete lifecycle of a project drives the outcomes of the project as defined in the relevant contractual documents, per the agreed delivery methodology and relevant standards.
• Understands the company commitments as well as the customer expectations.
• Recognizes the need to modify the project objectives and applies the change management process.
• Provides leadership to the project cross-functional team, including coaching to the team members, defines individual objectives and priorities, evaluates performances and reinforce successes.
• Provides a partnering role with customer and partner project management teams (where applicable).
• Performs project reviews and reinforces the enterprise knowledge management through the communication of lessons learned.
• Additional.
• Oversees the installation and client acceptance of SAP and non-SAP software systems or system integration projects or serves as trusted partner for a dedicated customer managing a sustainable and long-term engagement holistically.
• Accountable for customer satisfaction within the managed project, related schedules and deliverables.
• Ensures overall customer success and satisfaction and is to be considered billable and funded via the existing delivery engagements.
• Customer engagement and may monitor budget / spending.
• Monitors the project from initiation through delivery.
• Organizes the inter departmental activities ensuring completion of the project/product on schedule and within budget.
• Establishes trusted advisor status with strategic customers and actively manages executive-level relationships with key customer stakeholders (LOB and IT).
• Manages the governance process aligned with all stakeholders (customer, SAP, and partners).
• Experience & Educational Requirements.
• Management experience in managing small to medium size teams or organizations with multiple demonstrable successful project outcomes.
• Management of remote resources (global delivery or distributed organization) is a plus.
• P&L of LoB in small to medium size organization is desirable.
• Cultural awareness and experience working across different cultures and nationalities.
• Good leadership and people management skills are essential.
• Knows the SAP Activate Framework for Cloud Solutions.
• At least 2 complete project lifecycles.
• Bachelor's degree in Computer Science, Science, Mathematics, Engineering or similar.
• Language Requirements: English: Fluent, Thai: Business Level.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Finance, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Create and update the Network Resilience and Network Master Plan taking into account data from internal and external sources to deliver business aspiration.
• Be a focal point of Multi Year plan process and NW TnR process, and integrating this work to overall Mobility team.
• Be a focal point for future specific network strategy review or new strategy development for network and Mobility planning.
• Own, develop and be focal point of Post-Investment Review on Mobility Network investment. Own overall program and ensure specific project owners complete the PIRs as per the guideline requirement.
• Own the economic assumption in Downstream Valuation Model which need to review yearly.
• Provide a regular update on Network performance and overall T&R delivery.
• Assure data transparency for reporting in ClearTrack (project management tool) to enable global visibility.
• Own & accountable for the data accuracy and the tools. This might work and deliver via other teams - S&Op, Marketing, Real Estate and Planner.
• Interface with:The role will work integratively with Planners, Finance, Engineering, Real Estate, S&OP, MKT, Comm Fleet, Trade & Supply and Global CoE.
• Special Challenges & Learning Opportunities The position requires a wide working interface with various functions within Mobility, outside Mobility esp. Trade &Supply, Global COE & TH IPU team.
• The position required a quick learner with high analytical skill and can work with various information and stakeholders within and outside Mobility and with global team, and can translate the analysis to strategy development.
• This position will provide a very in depth learning of Mobility business and strategy development. Highly expose to various and senior stakeholders.
• The position will provide the opportunity to learn/ skill in developing business strategy in the future.
• Education background of Master s degree in Business Administration / Engineering as minimum.
• More than 5 years of relevant work experience.
• Have experience in Commercial background is a plus.
• Basic knowledge in Finance.
• Strong analytical skill, structured-approach and strategic-thinking will ensure the success of the candidate in this role.
• Sharp analytical skill; Excellent in Microsoft Office tools (Other analytical tools i.e. Phyton is a plus).
• Technology driven.
• Very good in presentation skill.
• Fluent in English Communication skills including writing, speaking, and reading.