แสดงผล 1 - 3 ตำแหน่งงาน จากทั้งหมด 3 ตำแหน่งงาน
ที่มีคำว่า senior customer service specialist
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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Position No.1: Product Development (Product Platform: AIS Play).
- Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
- Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
- Create prototypes and detailed product specifications.
- Collaborate with technical and marketing teams to gather and prioritize product requirements.
- Conduct user research and data analysis to drive product decisions.
- Optimize digital experience performance, identifying areas for improvement and competitive advantages.
- Recommend and implement strategies to enhance user experience.
- Perform additional tasks as assigned by management.
- Bachelor's degree in Computer Science, or related field.
- 1-2 years of experience in product management or similar role.
- Proficiency in English communication.
- Basic understanding of OTT platforms and streaming technologies.
- Experience with project management tools (e.g., Jira, Trello).
- Familiarity with agile methodologies.
- Strong analytical and problem-solving skills.
- Experience in the entertainment industry, particularly video streaming.
- Knowledge of data analysis tools and techniques.
- Understanding of UX/UI design principles.
- Experience with video streaming or media platforms.
- Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
- Position No.2: Business Analyst (OTT Package Platform - AIS Play).
- Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
- Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
- Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
- Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
- Lead the integration of our OTT platform with third-party OTT partners.
- Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
- Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
- Bachelor's degree in Business, Computer Science, or related field.
- Proficiency in English communication.
- Familiarity with agile methodologies.
- Strong analytical, motivational, coordinate and problem-solving skills.
- Experience with video streaming or media platforms.
- Knowledge of data analysis tools and techniques.
- Understanding of UX/UI design principles.
- Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
- Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.
3 วันที่ผ่านมา
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ห้วยขวาง, กรุงเทพ, วิศวกรรม
,บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า
,การจัดการ
วิศวกรรม,บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า,การจัดการ
ทักษะ:
Windows Server, VMware, DevOps, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be accountable for the successful delivery of Microsoft Azure and M365 projects for enterprise customer including Windows server and Active Directory deployment.
- Communicate and manage senior stakeholders across multiple business lines and suppliers.
- Establish an understanding of the business, develop a deep understanding of business needs to create deployment and migration delivery plans.
- Lead and inspire teams.
- Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
- 5+ years experience in the field of Azure, M365 and Microsoft server implementation.
- Experience with Microsoft implementation team leading or delivery team manager.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
- Client management skills.
- Good command of English.
- Engineering Specialist.
- Provisioning and delivery strategic and complex IaaS cloud services to Enterprise customer.
- Container service implementation.
- Backup and disaster recovery site implementation.
- IaaS cloud migration and hand-over to related team.
- Validation of Cloud services solution and architect.
- Co-operation with stakeholder and perform technical planning to ensure on-time delivery.
- At least 5 years experience on VMware Cloud platform implementation and solution design.
- Experience with vCenter, vCloud Director, VMware Tanzu, SDDC, VCF or Veeam Backup and Replication.
- Ability to take on multiple assignments.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP certification is an advantage.
- Senior Engineer; (Cloud; AWS).
- Building and operating apps on AWS using tech such as API Gateway, Lambda, RDS, Automated deployment tooling and CI/CD.
- Participate in deep architectural discussions and design exercises to create solutions built on AWS while ensuring solutions are designed.
- Migration of the server loads from on-prem to Cloud working under The direction of Migration Architect.
- Conceptualizing and architecting Cloud Migration solutions.
- Build deep relationships with senior technical individuals within customers toenable them to be Cloud advocates.
- Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
- Good working knowledge of AWS environment and various resources/services.
- Good working knowledge of AWS DevOps Experience.
- Good Infrastructure and server management experience.
- Preferably Knowledge of AWS Migration Hub & AWS Server Migration Services.
- Experience with private and public cloud architectures, pros/cons, and migration considerations.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
6 วันที่ผ่านมา
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บันทึก
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ห้วยขวาง, กรุงเทพ, บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า
,ความปลอดภัย
บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า,ความปลอดภัย
ทักษะ:
Project Management, Linux, UNIX, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Engineering Specialist (Cyber Security).
- Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
- Plan and establish procedures and systems that enhance operational efficiency.
- Delegate tasks effectively to team members to achieve organizational objectives.
- Strategically allocate resources to optimize project outcomes.
- Monitor and support staff in their work progress to ensure timely delivery of services.
- Evaluate staff performance through regular assessments and feedback mechanisms.
- Foster professional development among team members to enhance their skills and capabilities.
- Drive productivity and maintain high quality standards within the division.
- Provide guidance and coaching to staff to support exceptional service delivery.
- Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
- Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
- Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
- Proficiency in network security, firewalls, intrusion detection systems, and VPN.
- Knowledge of operating systems (Windows, Linux, UNIX) and databases.
- Experience with security protocols (SSL, IPsec, etc.) and encryption.
- Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
- Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
- Ability to work both independently and collaboratively in a team environment.
- Strong attention to detail and the ability to prioritize tasks effectively.
- Engineering/IT Specialist (Cyber Security)
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
6 วันที่ผ่านมา
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ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับsenior customer service specialist
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